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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Ridder iQ

    Score8.1 out of 10
    N/ARidder iQ is a manufacturing ERP, from ECI Software Solutions. Ridder iQ includes customer relationship management functionality that is fully integrated, and includes an integration with Outlook for email.N/A

    Microsoft Dynamics GP

    Score5.4 out of 10
    N/AMicrosoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
    Pricing
    Ridder iQMicrosoft Dynamics GP
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Ridder iQMicrosoft Dynamics GP
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Ridder iQMicrosoft Dynamics GP
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    20 Answers
    33%
    Would buy again
    2 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    19 Answers
    83%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    79%
    Happy with the feature set
    19 Answers
    83%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    82%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    69%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Ridder iQMicrosoft Dynamics GP
    Customization
    Comparison of Customization features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.0
    18 Ratings
    23% below category average
    Microsoft Dynamics GP
    4.3
    27 Ratings
    55% below category average
    API for custom integration6.217 Ratings2.526 Ratings
    Plug-ins5.915 Ratings6.021 Ratings
    Security
    Comparison of Security features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    7.9
    20 Ratings
    6% below category average
    Microsoft Dynamics GP
    6.8
    40 Ratings
    18% below category average
    Single sign-on capability7.717 Ratings5.532 Ratings
    Role-based user permissions8.019 Ratings8.140 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    7.3
    19 Ratings
    3% below category average
    Microsoft Dynamics GP
    5.3
    41 Ratings
    38% below category average
    Dashboards7.017 Ratings3.429 Ratings
    Standard reports6.318 Ratings6.139 Ratings
    Custom reports8.418 Ratings6.439 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.5
    18 Ratings
    17% below category average
    Microsoft Dynamics GP
    4.9
    48 Ratings
    44% below category average
    Accounts payable6.818 Ratings6.245 Ratings
    Accounts receivable6.918 Ratings5.736 Ratings
    Global Financial Support5.912 Ratings6.07 Ratings
    Primary and Secondary Ledgers6.311 Ratings4.721 Ratings
    Journals and Reconciliations6.714 Ratings4.526 Ratings
    Configurable Accounting6.414 Ratings3.517 Ratings
    Standardized Processes6.314 Ratings6.119 Ratings
    Cash management00 Ratings6.236 Ratings
    Bank reconciliation00 Ratings5.541 Ratings
    Expense management00 Ratings4.431 Ratings
    Time tracking00 Ratings8.014 Ratings
    Fixed asset management00 Ratings4.428 Ratings
    Multi-currency support00 Ratings2.619 Ratings
    Multi-division support00 Ratings3.026 Ratings
    Regulations compliance00 Ratings3.214 Ratings
    Electronic tax filing00 Ratings9.012 Ratings
    Self-service portal00 Ratings7.012 Ratings
    Intercompany Accounting00 Ratings3.618 Ratings
    Localizations00 Ratings4.513 Ratings
    Enterprise Accounting00 Ratings2.616 Ratings
    Centralized Rules Framework00 Ratings3.214 Ratings
    Inventory Management
    Comparison of Inventory Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.3
    16 Ratings
    23% below category average
    Microsoft Dynamics GP
    4.2
    26 Ratings
    54% below category average
    Inventory tracking6.416 Ratings5.524 Ratings
    Automatic reordering7.114 Ratings1.013 Ratings
    Location management5.513 Ratings4.018 Ratings
    Manufacturing module00 Ratings3.415 Ratings
    Order Management
    Comparison of Order Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    7.6
    20 Ratings
    4% below category average
    Microsoft Dynamics GP
    3.5
    25 Ratings
    71% below category average
    Pricing7.820 Ratings3.718 Ratings
    Order entry7.719 Ratings3.721 Ratings
    Cost of goods sold7.320 Ratings4.925 Ratings
    Order Orchestration7.518 Ratings4.99 Ratings
    Credit card processing00 Ratings1.012 Ratings
    End-to-end order visibility00 Ratings3.312 Ratings
    Order exception Resolution00 Ratings3.37 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    5.7
    16 Ratings
    28% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Billing Management7.416 Ratings00 Ratings
    Cash and Asset Management6.114 Ratings00 Ratings
    Travel & Expense Management4.98 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting4.712 Ratings00 Ratings
    Period Close5.614 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    5.4
    13 Ratings
    27% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Project Planning and Scheduling5.013 Ratings00 Ratings
    Task Insight for Project Managers6.012 Ratings00 Ratings
    Definable Resource Pools5.312 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    5.2
    16 Ratings
    31% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Bids Analyzed and Compared4.910 Ratings00 Ratings
    Contract Authoring5.18 Ratings00 Ratings
    Contract Repository4.17 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated6.010 Ratings00 Ratings
    Supplier Management5.916 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    4.8
    7 Ratings
    34% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Risk Repository4.55 Ratings00 Ratings
    Control Management5.35 Ratings00 Ratings
    Control Efficiency Assessments4.84 Ratings00 Ratings
    Issue Detection4.87 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.3
    13 Ratings
    11% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Transportation Execution Management6.412 Ratings00 Ratings
    Trade and Customs Management6.212 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    7.5
    19 Ratings
    0% above category average
    Microsoft Dynamics GP
    -
    Ratings
    Production Process Design7.916 Ratings00 Ratings
    Production Management7.317 Ratings00 Ratings
    Configuration Management7.717 Ratings00 Ratings
    Work Execution7.417 Ratings00 Ratings
    Manufacturing Costs7.217 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.2
    16 Ratings
    17% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Forecasting6.213 Ratings00 Ratings
    Inventory Planning6.516 Ratings00 Ratings
    Performance Monitoring5.915 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    6.2
    11 Ratings
    17% below category average
    Microsoft Dynamics GP
    -
    Ratings
    Proposal Management5.810 Ratings00 Ratings
    Product Master Data Management6.511 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Ridder iQ and Microsoft Dynamics GP
    Feature
    Ridder iQ
    -
    Ratings
    Microsoft Dynamics GP
    6.4
    20 Ratings
    17% below category average
    Pay calculation00 Ratings6.219 Ratings
    Benefit plan administration00 Ratings5.815 Ratings
    Direct deposit files00 Ratings7.518 Ratings
    Salary revision and increment management00 Ratings6.517 Ratings
    Reimbursement management00 Ratings6.016 Ratings
    Best Alternatives
    Ridder iQMicrosoft Dynamics GP
    Small Businesses
    Zoho One
    Score9.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Ridder iQMicrosoft Dynamics GP
    Likelihood to Recommend
    8.1
    (24 ratings)
    4.0
    (54 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    9.9
    (7 ratings)
    Usability
    7.0
    (8 ratings)
    5.4
    (10 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    6.0
    (1 ratings)
    7.0
    (5 ratings)
    Implementation Rating
    5.0
    (1 ratings)
    8.2
    (3 ratings)
    CPA Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Ridder iQMicrosoft Dynamics GP
    Likelihood to Recommend
    ECI Software Solutions
    The best in the complete production process. It provides the correct info in a very usable way. It is pretty good in sales, but the lack of discounts for sales goods and sales production is not ideal. On the other hand, ECI provides an excellent service for looking for custom solutions where we need them. Dutch Translation: De beste in het complete productieproces. Het biedt de juiste informatie op een zeer bruikbare manier. Het is redelijk goed in de verkoop, maar het gebrek aan kortingen op verkoopartikelen en verkoopproductie is niet ideaal. Aan de andere kant biedt ECI een uitstekende service bij het zoeken naar maatwerkoplossingen waar we die nodig hebben. This review was originally written in English and has been translated into Dutch using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.
    Incentivized
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    Microsoft
    Microsoft Dynamics GP is well-suited for our environment, as we pay a diverse group of employees, including on-the-road drivers, shop employees (some in other locations), and office employees. It easily tracks time off, taxes, pay, etc. The reporting allows us to verify with our drivers how they are paid each week, whether it be through mileage or stop-offs.
    Incentivized
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    Pros
    ECI Software Solutions
    • Customization of layouts
    • Reporting module, create Custom Reports for all use cases and if needed relation specific
    • Item factor conversion for purchase/sales/WIP using Weight and Length in all directions
    • Aanpassing van lay-outs
    • Rapportagemodule, maak aangepaste rapporten voor alle use cases en indien nodig relatiespecifieke rapporten
    • Conversie van artikelfactoren voor aankoop/verkoop/WIP met gebruik van gewicht en lengte in alle richtingen
    Read full review
    Microsoft
    • Great Plains started as back office/accounting, and that is still it's strong suit.
    • SQL and the GP programming language, Dexterity, provide a robust, scalable, and stable platform with well documented maintenance and repair procedures. Relatively easy to manage, tune, and support.
    • Microsoft support for GP verges on "particularly well". Doesn't quite get there but good enough once you know what you're doing
    • Strong partner network, including the GP User Group (GPUG)
    Incentivized
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    Cons
    ECI Software Solutions
    • Ridder iQ misses graphical workflow and blocks designer
    • Adaptions to rights in iQ can be difficult and time consuming
    • Ridder iQ is unfortunately still not webbased
    • Ridder iQ is fortunately developping api endpoints but this is still not completed.
    • The no/low code functionality can be extended
    • Ridder iQ mist grafische workflow en blokkeert ontwerper
    • Aanpassingen aan rechten in iQ kunnen moeilijk en tijdrovend zijn
    • Ridder iQ is helaas nog steeds niet webgebaseerd
    • Ridder iQ is gelukkig bezig met de ontwikkeling van API-eindpunten, maar deze zijn nog niet afgerond.
    • De no/low-code functionaliteit kan worden uitgebreid
    Incentivized
    Read full review
    Microsoft
    • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
    • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
    Incentivized
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    Likelihood to Renew
    ECI Software Solutions
    Its nice software but it is very, very slow in webification and integration possibilities by using api's. Untill now the programm has client-server technology unfortunately. And there are far too less no code adjustments possible.
    Read full review
    Microsoft
    Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
    Incentivized
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    Usability
    ECI Software Solutions
    The working environment can be perfectly designed for every user and department, which makes the user-friendliness very good. Adding columns, formatting tables can all be customized to the user. Dutch Translation: De werkomgeving is perfect in te richten voor elke gebruiker en afdeling, wat de gebruiksvriendelijkheid zeer hoog maakt. Het toevoegen van kolommen en het opmaken van tabellen is allemaal aanpasbaar aan de gebruiker.
    Read full review
    Microsoft
    Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
    Incentivized
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    Support Rating
    ECI Software Solutions
    Expert level of the support engineers is adequate. However in our opinion it does take a fair amount of time to respond
    Incentivized
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    Microsoft
    The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
    Incentivized
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    Implementation Rating
    ECI Software Solutions
    I didn't work here yet at the time of the implementation
    Incentivized
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    Microsoft
    Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
    Incentivized
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    Alternatives Considered
    ECI Software Solutions
    Ridder iQ is specialized for our business and has people who bring a lot of knowledge to the table, so Ridder iQ is far more suited than a ERP solution which is not specilized in the make-industry. Furthermore, the customizability of Ridder stands out compared to solutions like ISAH. Therefore, the choice was an easy one, because knowledge and customizability are important criteria. Dutch Translation: Ridder iQ is gespecialiseerd in onze branche en heeft mensen met veel kennis in huis. Ridder iQ is daarom veel geschikter dan een ERP-oplossing, die niet gespecialiseerd is in de maakindustrie. Bovendien onderscheidt Ridder iQ zich qua aanpasbaarheid ten opzichte van oplossingen zoals ISAH. De keuze was dan ook snel gemaakt, want kennis en aanpasbaarheid zijn belangrijke criteria.
    Incentivized
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    Microsoft
    I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
    Incentivized
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    Scalability
    ECI Software Solutions
    No answers on this topic
    Microsoft
    The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
    Incentivized
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    Return on Investment
    ECI Software Solutions
    • The implementation process is well managed by Ridder iQ employees.
    • After going live, our main processes were just slightly affected, no significant delays occurred.
    • Het implementatieproces wordt goed begeleid door de medewerkers van Ridder iQ.
    • Nadat we live gingen, ondervonden onze belangrijkste processen slechts lichte hinder; er deden zich geen noemenswaardige vertragingen voor.
    Incentivized
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    Microsoft
    • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
    • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
    • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
    Incentivized
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    ScreenShots

    Ridder iQ Screenshots

    Screenshot of Ridder IQ combines the knowledge and practical experience gained since 1982 and is built on the latest software techniques such as .NET, C# and Microsoft SQL.Screenshot of Ridder IQ includes a complete CRM system with integration to Exchange and Outlook, purchase, sales, stock and time administration, as well as document management systems, integrated report designer and an authorization system.