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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Red Falcon

    Score7.3 out of 10
    N/ARed Falcon is an integrated business management system and eCommerce platform, designed to make the supplier ordering process simpler with integrations that allow users to submit accurate orders electronically, receive acknowledgments, and manage complex jobs. The software automatically connects with major wholesalers and vendors to help users handle products and pricing updates.N/A

    Emptoris

    Score5.5 out of 10
    N/AN/A

    $59

    Per User Per Month

    Pricing
    Red FalconEmptoris
    Editions & Modules
    No answers on this topic
    Emptoris
    $59.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Red FalconEmptoris
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Red FalconEmptoris
    Considered Both Products
    ECI Software Solutions
    No answer on this topic
    IBM
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    92%
    Delivers good value for the price
    11 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    12 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    89%
    Implementation went as expected
    8 Answers
    No answers on this topic
    Features
    Red FalconEmptoris
    Customization
    Comparison of Customization features of Red Falcon and Emptoris
    Feature
    Red Falcon
    7.2
    8 Ratings
    5% below category average
    Emptoris
    -
    Ratings
    API for custom integration7.88 Ratings00 Ratings
    Plug-ins6.56 Ratings00 Ratings
    Security
    Comparison of Security features of Red Falcon and Emptoris
    Feature
    Red Falcon
    7.1
    11 Ratings
    17% below category average
    Emptoris
    -
    Ratings
    Role-based user permissions7.111 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Red Falcon and Emptoris
    Feature
    Red Falcon
    6.3
    12 Ratings
    18% below category average
    Emptoris
    -
    Ratings
    Dashboards6.512 Ratings00 Ratings
    Standard reports6.211 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Red Falcon and Emptoris
    Feature
    Red Falcon
    6.7
    12 Ratings
    17% below category average
    Emptoris
    -
    Ratings
    Pricing6.212 Ratings00 Ratings
    Order entry7.412 Ratings00 Ratings
    Credit card processing6.09 Ratings00 Ratings
    Order Orchestration7.111 Ratings00 Ratings
    Contract Authoring
    Comparison of Contract Authoring features of Red Falcon and Emptoris
    Feature
    Red Falcon
    -
    Ratings
    Emptoris
    8.3
    4 Ratings
    1% above category average
    Contract creation00 Ratings9.04 Ratings
    Contract templates00 Ratings7.84 Ratings
    Clause library/saved fields00 Ratings8.34 Ratings
    Guided logic00 Ratings8.02 Ratings
    Contract Collaboration
    Comparison of Contract Collaboration features of Red Falcon and Emptoris
    Feature
    Red Falcon
    -
    Ratings
    Emptoris
    7.9
    4 Ratings
    4% below category average
    Contract sharing00 Ratings8.04 Ratings
    Contract editing00 Ratings8.74 Ratings
    Collaborating on contracts00 Ratings7.53 Ratings
    MS Word plug-in00 Ratings7.52 Ratings
    Approval process00 Ratings8.24 Ratings
    Interdepartmental workflows00 Ratings7.84 Ratings
    Contract Monitoring
    Comparison of Contract Monitoring features of Red Falcon and Emptoris
    Feature
    Red Falcon
    -
    Ratings
    Emptoris
    7.8
    5 Ratings
    5% below category average
    Contract database00 Ratings7.75 Ratings
    Contract search00 Ratings7.55 Ratings
    Contract milestone reminders & alerts00 Ratings8.53 Ratings
    Custom contract reports00 Ratings7.44 Ratings
    Tracking contract status00 Ratings8.44 Ratings
    Compliance check00 Ratings7.93 Ratings
    Best Alternatives
    Red FalconEmptoris
    Small Businesses
    Zoho One
    Score9.2 out of 10
    DocuSign CLM
    Score8.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Conga CLM
    Score8.8 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Conga CLM
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Red FalconEmptoris
    Likelihood to Recommend
    7.2
    (13 ratings)
    8.1
    (15 ratings)
    Likelihood to Renew
    6.4
    (1 ratings)
    8.0
    (10 ratings)
    Usability
    7.2
    (2 ratings)
    8.0
    (2 ratings)
    Support Rating
    8.2
    (1 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    2.7
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Red FalconEmptoris
    Likelihood to Recommend
    ECI Software Solutions
    We like the fact that we are able to offer our customers a professional online presence so that we can compete with the big box stores and the Amazon's of the Office Supply world. I like being able to log into the back office to see our respective pricing from both SP Richards and Essendant.
    Incentivized
    Read full review
    IBM
    If you have a highly bureaucratic organization that is heavily focused on procurement, Emptoris can provide some value. It seemed to be very good at linking the contract information to procurement for better spend control. If you are trying to implement a standalone contract management solution that allows you to easily create contracts and store them in a central location, this isn't the tool for you. There doesn't appear to be a simplified implementation. In general, when a SaaS solution has a complicated and expensive implementation, I am very skeptical. This does not show that the vendor is trying to move customers forward on a single code base. If that many things need to be done during implementation, you are starting to customize the solution for every customer. This hurts the vendor's ability to scale and make improvements in the future.
    Incentivized
    Read full review
    Pros
    ECI Software Solutions
    • There is good training and support to help learn the product
    • Makes it easy for staff to manage inventory and see what we have in stock for hardware and computers.
    • Integrates with many of the Wholesalers we use right out of the box.
    Incentivized
    Read full review
    IBM
    • Document protection - the Check Out contract feature is a great way to allow external parties to make modifications to contract language without the ability to accept those changes. Those redlines can then be imported back into Emptoris and reviewed or further modified as needed.
    • Notifications & reminders - you can trigger an email manually from within the system, or you can configure automated notifications andreminders to alert users when a new task is received or has aged a given amount of days, etc.
    • Interview wizard - there is a lot of value in the interview wizard. Administrators can configure screens with selecting options via check boxes, radio buttons, or typed-in values. Variables and conditions can be used to selectively populate fields within the contract or apply other options, making for a quick and convenient method to generate contracts conforming to corporate standards.
    • Field customization - administrators can customize a list of options for various fields including contract substatus, address type, and user created business term variables.
    • Approvals - many different options are available to configure approvals to trigger automatically upon presenting and/or executing the contract including specific individuals, one or more approver groups, or based upon various criteria including terms within the contract, type of contract, or the contract's owning organization.
    Incentivized
    Read full review
    Cons
    ECI Software Solutions
    • Would like to be able to print only unprinted orders in packing slips.
    • More reporting options within Red Falcon.
    • Would like to be able to search by order number under customer order history.
    • Be able to do recurring orders on the back end for MISC items.
    Incentivized
    Read full review
    IBM
    • Reporting, Emptoris comes with standard reports which can not always can be fit into our business. This needs to be improved. I hope Emptoris is addressing this issue in their latest releases.
    • Though the feature of editing language in MS word is excellent, loading MS word takes time.
    Read full review
    Likelihood to Renew
    ECI Software Solutions
    No answers on this topic
    IBM
    There are a lot of new, exciting products coming out in every field and I believe that there is always something better right over the horizon. If it was my choice, I would review my usage of Emptoris and other software periodically to make sure I'm using the most efficient software possible.
    Incentivized
    Read full review
    Usability
    ECI Software Solutions
    I feel there is a lot of clicking around to get what you need.
    Incentivized
    Read full review
    IBM
    Emptoris is a pretty robust tool overall. Learning curve is small and it is simple to use
    Incentivized
    Read full review
    Support Rating
    ECI Software Solutions
    Support is great at taking care of our questions and issues.
    Incentivized
    Read full review
    IBM
    The above rating for the overall support from Emptoris is for their product / product support, roll out training and refresher training / ongoing training, which is not only good but superior. There is no major or reconizable bad review that can be given to Emptoris at this point in time, from where is stands.
    Incentivized
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    Implementation Rating
    ECI Software Solutions
    The instructors were patient and kind but the overall implementation seemed cumbersome and lengthy.
    Incentivized
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    IBM
    No answers on this topic
    Alternatives Considered
    ECI Software Solutions
    We did a quick review of other companies but went with Red Falcon as we knew someone else who used and was happy with their service offerings Red Falcon does seem to be expensive but it was a little hard to compare as we did not compare all the specific pricing for other competitors Again, we mainly went with Red Falcon through word of mouth
    Incentivized
    Read full review
    IBM
    I am a fan of Ariba to be used for the entire lifecycle of Sourcing. From RFX's to cutting PO's. I feel Emptoris misses the boat on the idea of a "One Stop Shop" for all of your Sourcing/Purchasing needs
    Incentivized
    Read full review
    Return on Investment
    ECI Software Solutions
    • Red Falcon's integration with e-auto is a tremendous time and money saver on the admin side of things!
    • The overall cost of Red Falcon is a bit pricey so the ROI really depends on how much e-commerce business that can be ran thru it.
    Incentivized
    Read full review
    IBM
    • We won the 2005 Baseline Magazine Award for best ROI related to a technology implementation with an ROI 5544% (see 2005 Baseline ROI Awards, GlaxoSmithkline).
    • We always felt we could do "two times the work, with half the people and deliver double the savings".
    Incentivized
    Read full review
    ScreenShots

    Red Falcon Screenshots

    Screenshot of Dashboards available in Red FalconScreenshot of the retail app for Red FalconScreenshot of Pending Orders in Red Falcon