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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Eclipse

    Score8.3 out of 10
    N/AEclipse is a free and open source integrated development environment (IDE).N/A

    Heap

    Score8.1 out of 10
    Small Businesses (1-50 employees)
    Heap is a web analytics platform captures every user interaction on web iOS with no extra code. The tool allows you to track events and set up funnels to understand user flow and dropoff. It also provides visualization tools to track trends over time.

    $0

    per month

    Pricing
    EclipseHeap
    Editions & Modules
    No answers on this topic
    Free
    $0
    Up to 10k sessions/month
    Growth
    Starting at $3,600 annually
    Up to 300k sessions/year
    Pro
    Contact Heap Sales
    Custom sessions per month and unlimited projects
    Premier
    Contact Heap Sales
    Custom sessions per month
    Offerings
    Pricing Offerings
    EclipseHeap
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—Heap pricing is based on session volume. A session is a period of activity from a single user on your app or website. It can include many pageviews or events.
    More Pricing Information
    Best Alternatives
    EclipseHeap
    Small Businesses
    No answers on this topic
    Mixpanel
    Score8.3 out of 10
    Medium-sized Companies
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    Enterprises
    No answers on this topic
    Gainsight PX
    Score7.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EclipseHeap
    Likelihood to Recommend
    9.9
    (74 ratings)
    8.4
    (233 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    9.3
    (9 ratings)
    Usability
    8.0
    (3 ratings)
    9.0
    (65 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (2 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (61 ratings)
    Support Rating
    6.8
    (19 ratings)
    9.0
    (8 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.2
    (1 ratings)
    User Testimonials
    EclipseHeap
    Likelihood to Recommend
    Open Source
    I think that if someone asked me for an IDE for Java programming, I would definitely recommend Eclipse as is one of the most complete solutions for this language out there. If the main programming language of that person is not Java, I don't think Eclipse would suit his needs[.]
    Incentivized
    Read full review
    Contentsquare
    Scenarios when Heap was well suited: It is when a user claims that he encountered a bug without giving us the details of the error message. Scenarios where it is less appropriate: Its when we try to capture user interaction in our mobile app
    Incentivized
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    Pros
    Open Source
    • Eclipse organizes imports well and does a good job presenting different programming languages.
    • Eclipse auto formats source code allowing customization and increased readability.
    • Eclipse reports errors automatically to users rather than logging it to the console.
    • Eclipse has coding shortcuts and auto-correction features allowing faster software development.
    Incentivized
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    Contentsquare
    • Realtime interactions which are captured automatically is a unique feature which no other product offers.
    • Low code implementation is a big plus for marketing teams, as there is less dependency on engineering
    • Detailed customer behaviours can be studied with captured replay sessions
    • Due to all the above points - it helped to improve customer experience
    Incentivized
    Read full review
    Cons
    Open Source
    • While the DB integration is broad (many connectors) it isn't particularly deep. So if you need to do serious DB work on (for example) SQL Server, it is sometimes necessary to go directly to the SQL Server Studio. But for general access and manipulation, it is ok.
    • The syntax formatting is sometimes painful to set up and doesn't always support things well. For example, it doesn't effectively support SCSS.
    • Using it for remote debugging in a VM works pretty well, but it is difficult to set up and there is no documentation I could find to really explain how to do it. When remote debugging, the editor does not necessarily integrate the remote context. So, for example, things like Pylint don't always find the libraries in the VM and display spurious errors.
    • The debugging console is not the default, and my choice is never remembered, so every time I restart my program, it's a dialog and several clicks to get it back. The debugging console has the same contextual problems with remote debugging that the editor does.
    Incentivized
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    Contentsquare
    • I think Heap can improve its onboarding; I would love to see some info that is helpful for someone who isn't in Heap every single day.
    • Sharing dashboards can be tricky, it feels like a huge learning curve that I already have forgotten how to do.
    Incentivized
    Read full review
    Likelihood to Renew
    Open Source
    I love this product, what makes it one of the best tool out in the market is its ability to function with a wide range of languages. The online community support is superb, so you are never stuck on an issue. The customization is endless, you can keep adding plugins or jars for more functionalities as per your requirements. It's Free !!!
    Incentivized
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    Contentsquare
    It's a great platform. I'm glad that one of our product managers introduced it because it has allowed us to create all kinds of new functionality. We're not only able to create a better product experience from our communications because of Heap, but we're also able to generate all kinds of helpful analysis.
    Incentivized
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    Usability
    Open Source
    It has everything that the developer needs to do the job. Few things that I have used in my day-to-day development 1. Console output. 2. Software flash functionality supporting multiple JTAG vendors like J-LINK. 3. Debugging capabilities like having a breakpoint, looking at the assembly, looking at the memory etc. this also applies to Embedded boards. 4. Plug-in like CMake, Doxygen and PlantUML are available.
    Incentivized
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    Contentsquare
    On a scale from 1-10, I find Heap to be incredibly user-friendly and easy to use. I enjoyed the training videos available and was quickly able to pick up how to create events and reports to track user interactions on our product. I would recommend Heap for its usability first and foremost.
    Incentivized
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    Reliability and Availability
    Open Source
    No answers on this topic
    Contentsquare
    I've never run into any issues with Heap's availability, Heap is always there when I need it. I haven't run into any issues like application errors or unplanned outages during my 2+ years of using Heap. Each and every time I log in to Heap I have a completely functional experience
    Incentivized
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    Performance
    Open Source
    No answers on this topic
    Contentsquare
    Heap doesn't affect page load times considerably nor has a large impact [on] our overall score, as far as page loading times inside of the tool its pretty reliable to retrieve data as much as "instant" that it can be the delay seems to be on data getting tracked into the servers to be read but it's not significant.
    Incentivized
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    Support Rating
    Open Source
    I gave this rating because Eclipse is an open-source free IDE therefore no support system is available as far as I know. I have to go through other sources to solve my problem which is very tough and annoying. So if you are using Eclipse then you are on your own, as a student, it is not a big issue for me but for developers it is a need.
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    Contentsquare
    Heap support has allowed us to troubleshoot and test a lot of different items. Their support team is always helpful and friendly, even when we come to them with the most complicated questions. I think this greatly improves the value proposition of the product because their support team is knowledgable and friendly.
    Incentivized
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    Implementation Rating
    Open Source
    No answers on this topic
    Contentsquare
    The implementation was smooth and easy. The Heap team helped us with implementation and it went great! Within a few weeks, we were fully up and running and utilizing the platform to its full capability. This is an additional thing that has made this platform so great and we couldn't recommend it enough.
    Incentivized
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    Alternatives Considered
    Open Source
    The installation, adaptability, and ease of usage for Eclipse are pretty high and simple compared to some of the other products. Also, the fact that it is almost a plug and play once the connections are established and once a new user gets the hang of the system comes pretty handy.
    Incentivized
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    Contentsquare
    Heap offers a ton of functionality on a single platform.It also has an smart data science layer to offers suggestions for next steps in the analysis, allowing us to explore alternative paths we may not think to take. The low-code option for updating data is appealing, and there is a lot of automation with minimal engineering effort.
    Incentivized
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    Scalability
    Open Source
    No answers on this topic
    Contentsquare
    The most challenging part of using Heap in a growing organization is the naming and structure in which reports and dashboards are organized. I work within the marketing department and our Heap leader internally works within the IT/Product department, which makes it challenging because we often don't speak the same language, so the learning curve has been steep without any specific use-case examples to leverage online.
    Incentivized
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    Return on Investment
    Open Source
    • This development environment offers the possibility of improving the productivity time of work teams by supporting the integration of large architectures.
    • It drives constant change and evolution in work teams thanks to its constant versioning.
    • It works well enough to develop continuous server client integrations, based on solid or any other programming principle.
    Incentivized
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    Contentsquare
    • It has helped us make decisions on what products to scope for our MVP based on the usage data.
    • It's allowed us to measure success with our beta product.
    • It's helped us view our conversion rates in an easy and usable manner.
    Incentivized
    Read full review
    ScreenShots

    Heap Screenshots

    Screenshot of Dashboard in Heap (Use to get Product or User Behavior Insights)Screenshot of Effort Analysis provides the first-ever quantitative measurement of user friction, capturing the difficulty users face when moving through every step of every user flow across the digital experience.Screenshot of Heap Illuminate looks for the most common events between two steps in a funnel and generates a Top Events table that displays how well paths including different events convert to the next step so you can understand how that behavior is helping or hurting conversion.Screenshot of From Top Events you can choose an event and use Path Comparison to fork your funnel and see how the selected behavior impacts conversion downstream.