TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about Streams.AI by PanTerra

Please fill out the form below to get in touch.

PanTerra Networks

Connect with PanTerra Networks

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with PanTerra Networks so that PanTerra Networks and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Egnyte

    Score9.3 out of 10
    N/AEgnyte provides a unified content security and governance solution for collaboration, data security, compliance, and threat detection for multicloud businesses. More than 16,000 organizations trust Egnyte to reduce risks and IT complexity, prevent ransomware and IP theft, and boost employee productivity on any app, any cloud, anywhere.

    $25

    per month

    Streams.AI by PanTerra

    Score8.1 out of 10
    Mid-Size Companies (51-1,000 employees)
    PanTerra is a provider of unified cloud-based services for communications, enterprise file sharing and mobility solutions for mid-market enterprises (MME), headquartered in Santa Clara. The Company's Streams service provides - Unified Communications and SmartBox - Communications-Enabled Content Management solutions which are delivered securely from the cloud through a browser-based client as well as mobile apps for smartphones and tablets, are designed to eliminate any on-premises deployed…

    $17.95

    per month per seat

    Pricing
    EgnyteStreams.AI by PanTerra
    Editions & Modules
    Team (1-10 employees)
    $10
    per employee/per month
    Business (10-100 employees)
    $20
    per employee/per month
    Enterprise (50+ employees)
    Contact sales team
    Business Basic
    $17.95
    per month per seat
    Business Plus
    $24.95
    per month per seat
    Professional
    $29.95
    per month per seat
    Call Center
    $44.95
    per month per seat
    Offerings
    Pricing Offerings
    EgnyteStreams.AI by PanTerra
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details—All plans are eligible for volume and term-based discounts.
    More Pricing Information
    Community Pulse
    EgnyteStreams.AI by PanTerra
    Considered Both Products
    Egnyte
    No answer on this topic
    PanTerra Networks
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    89%
    Would buy again
    87 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    14 Answers
    95%
    Delivers good value for the price
    86 Answers
    Happy with the feature set
    93%
    Happy with the feature set
    14 Answers
    90%
    Happy with the feature set
    88 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    94%
    Lived up to sales and marketing promises
    76 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    94%
    Implementation went as expected
    77 Answers
    Features
    EgnyteStreams.AI by PanTerra
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    7% above category average
    High quality audio00 Ratings9.11 Ratings
    High quality video00 Ratings9.11 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    7.7
    2 Ratings
    11% below category average
    Desktop sharing00 Ratings7.72 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    8.2
    1 Ratings
    5% below category average
    Calendar integration00 Ratings8.21 Ratings
    Meeting initiation00 Ratings8.21 Ratings
    Record meetings / events00 Ratings8.21 Ratings
    Online Events Security
    Comparison of Online Events Security features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    9.1
    1 Ratings
    14% above category average
    User authentication00 Ratings9.11 Ratings
    Participant roles & permissions00 Ratings9.11 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    9.5
    4 Ratings
    11% above category average
    Hosted PBX00 Ratings10.04 Ratings
    Multi-level Interactive Voice Response (IVR)00 Ratings8.53 Ratings
    Directory of employee names00 Ratings10.03 Ratings
    Call Management
    Comparison of Call Management features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    4 Ratings
    1% below category average
    Answering rules00 Ratings10.04 Ratings
    Call recording00 Ratings10.03 Ratings
    Call park00 Ratings10.04 Ratings
    Call screening00 Ratings7.83 Ratings
    Message alerts00 Ratings8.62 Ratings
    Business SMS/External Messaging00 Ratings3.92 Ratings
    Online Fax00 Ratings9.13 Ratings
    Voicemail Transcription00 Ratings9.11 Ratings
    Mobile apps
    Comparison of Mobile apps features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    8.6
    3 Ratings
    3% below category average
    Mobile app for iOS00 Ratings10.03 Ratings
    Mobile app for Android00 Ratings7.31 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Egnyte and Streams.AI by PanTerra
    Feature
    Egnyte
    -
    Ratings
    Streams.AI by PanTerra
    8.5
    4 Ratings
    0% below category average
    Centralized communications management00 Ratings8.62 Ratings
    Team messaging00 Ratings7.33 Ratings
    Team document sharing00 Ratings9.11 Ratings
    Call and meeting analytics00 Ratings9.11 Ratings
    Best Alternatives
    EgnyteStreams.AI by PanTerra
    Small Businesses
    Dashpivot - By Sitemate
    Score10 out of 10
    Broadvoice | GoContact
    Score9.1 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Webex Calling
    Score8.8 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Webex Calling
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EgnyteStreams.AI by PanTerra
    Likelihood to Recommend
    10.0
    (42 ratings)
    7.8
    (98 ratings)
    Likelihood to Renew
    10.0
    (6 ratings)
    9.6
    (6 ratings)
    Usability
    10.0
    (7 ratings)
    7.5
    (16 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    8.8
    (3 ratings)
    9.1
    (1 ratings)
    Support Rating
    7.7
    (4 ratings)
    8.7
    (86 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.2
    (80 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    EgnyteStreams.AI by PanTerra
    Likelihood to Recommend
    Egnyte
    Egynte is best suited for companies that SharePoint is not the best fit for. This includes managers unfamiliar with SharePoint specifically, and those really looking for a replacement for a file server in the more traditional Windows sense. SharePoint has more or less done away with any management that resembles Active Directory or File Explorer. Egnyte's web portal is incredibly straightforward. I would say Egnyte is less suited for companies that have licensing access to SharePoint already and do not have a ton of files or granular sharing and security needs
    Read full review
    PanTerra Networks
    One of the main draws of PanTerra Networks Streams is the unlimited calling, which was very enticing. We chose the platform over other models (per-call for example) because they simplified billing. While the video conferencing and messaging feel bare-bones or underdeveloped in comparison to other players in the market, the fact that the messaging is seamlessly integrated into the PBX makes it easy to use. The call routing systems are especially robust, which in the collections world is very important to be able to segment calls to different users.
    Incentivized
    Read full review
    Pros
    Egnyte
    • Sharing files externally with passwords, link expiration and granular control of permissions
    • File syncing across end-user devices using a client installed onto the computer for seamless integration for end-users as if they had mapped a drive directly to their machine
    • Implements 2FA for secure access
    Read full review
    PanTerra Networks
    • Attended or un-attended answering of incoming calls
    • Transfer calls to appropriate person
    • Integrates with cell phones for always available
    • Keeps a log of phone calls
    • Allows me to use messaging on my phone system and desktop
    • Allows me to manage user accounts
    Incentivized
    Read full review
    Cons
    Egnyte
    • The main drawback of the system that it is lacking in managing the uploading of large or huge files, even though the large files can be easily downloadable but the upload takes a lot of time.
    • While uploading the system sometimes starts lagging and the file after sometimes needs to upload again.
    • Egnyte is lacking in syncing multiple platforms at the same time. It gives access to one platform at a time which somehow hinders the work while migrating a large amount of data.
    Incentivized
    Read full review
    PanTerra Networks
    • While the faxes run smoothly, they sometimes take a while to go through. Things tend to lag.
    • There isn't a built-in live chat if you have a question.
    • Sometimes I have to call support to work through things instead of figuring it out on my own.
    Incentivized
    Read full review
    Likelihood to Renew
    Egnyte
    We found that usage of Egnyte in our supported clients, with sufficient bandwidth, provided all the features and stability we required. The billing setup was fair and the support provided was ample for end users and well as our in house admins. There was a concern about high usage clients but this was taken into account during the vetting process.
    Incentivized
    Read full review
    PanTerra Networks
    In all likelihood, we will remain Panterra customers for many years. VoIP phone and messaging is a rapidly expanding and evolving market, however, and its possible a better solution will come along, but for now, Panterra Streams offers a compelling solution combining leading features, great customer service, and affordable pricing.
    Incentivized
    Read full review
    Usability
    Egnyte
    Really easy to use the interface. The web browser is very intuitive and I have not had any notable issues with this. It's easy to work on documents as a team, and the only issues we have to tend to come with Apple apps and downloading large files to WebEdit. It's very similar to the filing systems that come on Apple and Windows devices so not a steep learning curve.
    Incentivized
    Read full review
    PanTerra Networks
    Streams.AI by PanTerra is a great reliable service and that's what I want it to be. It's accessible wherever I am or however I am working - which is perfect. I would rate Streams.AI by PanTerra more highly if it required less steps and operated more functions in the background. I don't need any extra windows to do anything if it's working in my phone or connected to my email. So fewer steps and faster usage would improve my rating.
    Incentivized
    Read full review
    Reliability and Availability
    Egnyte
    No answers on this topic
    PanTerra Networks
    We have not experienced any outages or issues during business hours
    Incentivized
    Read full review
    Performance
    Egnyte
    Egnyte works very well across all platforms and as an add-on to other programs. Load time is close to nothing. Reports can be made in no time as well. All in all no performance issues. We can see that it depends on the local network connection. If you're running with fiber there won't be any issues.
    Incentivized
    Read full review
    PanTerra Networks
    Fantastic. Very happy!!! We love it and haven't had any issues.
    Incentivized
    Read full review
    Support Rating
    Egnyte
    I never had to reach out to customer support for Egnyte. I don't know any coworkers who have had to reach out to Egnyte for support either. As far as I am concerned, the support team is doing a good job since I have not had to reach out to them.
    Incentivized
    Read full review
    PanTerra Networks
    Support was always very helpful when we called them. If they didn't know the answer right then, you can bet they were either going to either find the answer or find someone who knows the answer. We were never left hanging or had an unsatisfactory experience when contacting support.
    Incentivized
    Read full review
    Online Training
    Egnyte
    No answers on this topic
    PanTerra Networks
    Everything was fantastic. Training was sufficient and everything was easy to use. It was provided on our schedule and was very clear. I did the training myself. Training person was very knowledgeable. We are very happy. Only two users. very happy very happy very happy very happy very happy very happy
    Incentivized
    Read full review
    Implementation Rating
    Egnyte
    No answers on this topic
    PanTerra Networks
    The implementation was relatively quick and easy. We did have to wait to have someone assigned which took longer that I was hoping. We were able to get the phone system up and running within a day. So there was no disruption or too many voicemails to answer
    Incentivized
    Read full review
    Alternatives Considered
    Egnyte
    At the time when this was implemented (over 5 years ago and still in production), there were issues with syncing and reliability that Egnyte did not have, and have continued to impress with. Other providers have improved a lot and Egnyte is fairly costly, but switching costs would be high to move away from it to similar solutions.
    Incentivized
    Read full review
    PanTerra Networks
    PanTerra Networks is viewed as more competitive, and close enough to win. Those other companies do offer more integrations off the shelve, and do have a more user friendly portal. Panterra does give the client a more personalized experience when it comes to the presentation, so the customer feels like they're getting a more personalized experience.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Egnyte
    No answers on this topic
    PanTerra Networks
    Best pricing available. VERY HAPPY. Has not increased much at all.
    Incentivized
    Read full review
    Scalability
    Egnyte
    No answers on this topic
    PanTerra Networks
    We only have three phones and two users
    Incentivized
    Read full review
    Return on Investment
    Egnyte
    • Allows us to easily communicate important data securely with other offices (not just sending via email)
    • It allows everyone in our office to be working on the same information at the same time
    • It meshes so well with salesforce that I can't really picture what our practice would look like if we didn't have the combination.
    Incentivized
    Read full review
    PanTerra Networks
    • Very reliable. We make hundreds of calls outbound and there has never been a connectivity issue or otherwise
    • We decreased our monthly expense for reliable service by several hundred dollars
    • The onboarding support was the best we've ever experienced. They were on the phone while we hooked up every phone, tested, and got it all set up with ease.
    • Any changes needed after onboarding were difficult to accomplish without a call to customer service. Some of those calls to customer service made things more confusing
    Incentivized
    Read full review
    ScreenShots

    Streams.AI by PanTerra Screenshots

    Screenshot of some of the advanced collaboration features. Streams is an end-to-end cloud communications, collaboration, and file-sharing suite.Screenshot of the AppDesigner. PanTerra can set up the platform before deployment, but turnkey tools are also available to do more with its open API.Screenshot of the analytics and reporting dashboards. These offer access to customizable analytic performance data available for the life of an open account.Screenshot of PanTerra IP Phones, which feature safeguards like TLS, HTTPS certificates, call server redundancy, and SRTP for voice security. They also include mobile security options such as device lockout and admin tools for quick reassignment.