Engage121 vs. Zoho Social

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Engage121
Score 4.0 out of 10
N/A
Engage121 Enterprise is a social media management, monitoring, publishing and reporting application serving multiple users across an enterprise – from brand managers, community managers, and the marketing team through to individual outlet owners.N/A
Zoho Social
Score 9.2 out of 10
N/A
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule…
$10
per month
Pricing
Engage121Zoho Social
Editions & Modules
No answers on this topic
Standard
$10
per month
Professional
$25
per month
Agency
$200
per month
Agency Plus
$300
per month
Offerings
Pricing Offerings
Engage121Zoho Social
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAdd Ons Users at $10 / user / month Brands $10 / brand / month
More Pricing Information
Features
Engage121Zoho Social
Listening/monitoring
Comparison of Listening/monitoring features of Product A and Product B
Engage121
7.2
3 Ratings
6% below category average
Zoho Social
8.3
346 Ratings
8% above category average
Boolean keyword searches3.32 Ratings00 Ratings
Filtering out noise/spam9.01 Ratings00 Ratings
Sentiment analysis7.52 Ratings8.0245 Ratings
Broad channel coverage9.01 Ratings8.7340 Ratings
Publishing
Comparison of Publishing features of Product A and Product B
Engage121
8.6
3 Ratings
8% above category average
Zoho Social
8.4
414 Ratings
5% above category average
Content planning and scheduling8.73 Ratings9.2412 Ratings
Audience targeting8.01 Ratings7.7292 Ratings
Content optimization8.52 Ratings8.3340 Ratings
Workflow management9.13 Ratings00 Ratings
Engagement
Comparison of Engagement features of Product A and Product B
Engage121
9.0
1 Ratings
11% above category average
Zoho Social
8.2
335 Ratings
1% above category average
Automated routing and prioritization9.01 Ratings8.0285 Ratings
Customer interaction histories9.01 Ratings8.4316 Ratings
Bulk actions9.01 Ratings00 Ratings
Marketing
Comparison of Marketing features of Product A and Product B
Engage121
7.9
3 Ratings
3% above category average
Zoho Social
8.3
292 Ratings
8% above category average
Lead generation8.01 Ratings8.0216 Ratings
Content marketing8.03 Ratings8.5284 Ratings
Paid media management8.01 Ratings00 Ratings
Campaigns and promotions7.63 Ratings00 Ratings
Channel coverage/integration
Comparison of Channel coverage/integration features of Product A and Product B
Engage121
4.3
3 Ratings
66% below category average
Zoho Social
9.1
406 Ratings
7% above category average
Twitter6.93 Ratings9.3362 Ratings
Facebook6.03 Ratings9.0399 Ratings
LinkedIn1.01 Ratings9.1357 Ratings
Google+5.83 Ratings8.8229 Ratings
YouTube2.01 Ratings00 Ratings
Instagram00 Ratings9.2328 Ratings
Reporting/analytics
Comparison of Reporting/analytics features of Product A and Product B
Engage121
6.8
2 Ratings
14% below category average
Zoho Social
7.8
335 Ratings
1% below category average
Campaign success analytics6.52 Ratings7.8333 Ratings
Real-time tracking7.02 Ratings00 Ratings
Competitor analysis7.02 Ratings7.8203 Ratings
Account management
Comparison of Account management features of Product A and Product B
Engage121
8.8
2 Ratings
8% above category average
Zoho Social
8.9
361 Ratings
9% above category average
Role-based user permissions & privileges8.52 Ratings8.4270 Ratings
Mobile access9.01 Ratings9.3344 Ratings
Best Alternatives
Engage121Zoho Social
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Publer
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Score 9.8 out of 10
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Score 9.8 out of 10
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Social Suite by Reputation.com
Score 9.3 out of 10
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
Enterprises
Social Suite by Reputation.com
Social Suite by Reputation.com
Score 9.3 out of 10
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Score 9.3 out of 10
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User Ratings
Engage121Zoho Social
Likelihood to Recommend
6.1
(3 ratings)
9.2
(419 ratings)
Likelihood to Renew
4.0
(2 ratings)
8.0
(12 ratings)
Usability
-
(0 ratings)
9.4
(250 ratings)
Availability
-
(0 ratings)
8.2
(2 ratings)
Performance
-
(0 ratings)
8.2
(3 ratings)
Support Rating
-
(0 ratings)
9.3
(220 ratings)
Online Training
-
(0 ratings)
8.2
(1 ratings)
Implementation Rating
-
(0 ratings)
8.3
(5 ratings)
Configurability
-
(0 ratings)
7.3
(2 ratings)
Ease of integration
-
(0 ratings)
3.6
(2 ratings)
Product Scalability
-
(0 ratings)
8.2
(3 ratings)
Vendor post-sale
-
(0 ratings)
8.2
(2 ratings)
Vendor pre-sale
-
(0 ratings)
8.2
(2 ratings)
User Testimonials
Engage121Zoho Social
Likelihood to Recommend
Engage121
Who is using the platform? How many users might you have? How often would you be using the platform?
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Zoho
We have a few videos to share on our social media accounts: Linked in, facebook, instagram, twitter, youtube, another personal youtube account, and tiktok. First of the videos will be shared now, but the second one should be shared 3 hours later, and the third one 6 hours later. Also, with some text, on each share... You give this job to a personnel and thrust they will be fast enough to login those accounts and share the content almost at the same time, with no mistakes on the texts we use, and you thing you are done, right? It doesn't work that way in real life situations. However, you can share the same text and video to every platform momentarily by clicking a button by Zoho Social. you can also schedule posts to be shared later at a certain time and date. Now, you can concentrate to develop the character and details of your campaign. And, also, now, you have a personnel who can be useful at some other work
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Pros
Engage121
  • It does a good job of allowing for scheduling social media posts in advance.
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Zoho
  • Zoho Social helps us develop posts, and it facilitates the automated publishing, which is vital in sharing the content we want.
  • Besides, Zoho Social is fruitful in customer engagement plan, where the software manages different accounts, and there is free communications throughout.
  • Finally, there is social media evaluation, monitoring, and analytics, and all of them brings to us an inference that is accurate and digital.
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Cons
Engage121
  • Uploading images after you start a post
  • Analytics could be better
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Zoho
  • I wanted to use the ability to have Zoho queue the posts, but I wanted to choose the start time of the first post for a few days in the future and I did not find an easy way to set that.
  • I wish there were a box with a cheat sheet of the sizes that each social media platform allows for it's video and pictures in the dialogue box for posting so I can be sure to choose appropriate content.
  • I do think it's a bit expensive, especially for my needs, but I like the ease of use. I will continue to do what I can to get this service discounted until I can no longer afford it.
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Likelihood to Renew
Engage121
We are choosing a new platform to go with. It is not my choice to leave Engage121, but it has the majority of the capabilities that we need to get things done. That said, if needed, I would choose to use it.
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Zoho
Zoho Social is the BEST! I have found the perfect solution to social media marketing! It is extremely affordable and I highly recommend it! Create a post once and post it to 5 or more social media platforms! LOVE IT!! :)
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Usability
Engage121
No answers on this topic
Zoho
A bit of repetition from previous screens but ultimately I wrote down what success looked like for me if I was to choose a social media tool, and how that would positively impact my business. From assessing all the tools out there, I also had a matrix of what tool offered what functionality. Once I had both reports prepared, I had a top 3 which matched the needs I had from a tool, and, for me, Zoho Social stood out head and shoulders above the competition
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Reliability and Availability
Engage121
No answers on this topic
Zoho
We've never had a problem with availability
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Performance
Engage121
No answers on this topic
Zoho
Excellent performance for what it does. No problem downloading pages on the desktop or mobile. It integrates well with other Zoho products. Outside of Zoho? Forget it.
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Support Rating
Engage121
No answers on this topic
Zoho
I rate the customer support as outstanding. The assistance provided by the support team has been consistently prompt, knowledgeable, and attentive to our needs. Whenever we've encountered issues or had questions, they have swiftly addressed them, guiding us through solutions and ensuring a smooth experience. Their dedication to resolving concerns reflects their commitment to customer satisfaction, and I am thoroughly impressed with the level of support we have received.
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Implementation Rating
Engage121
No answers on this topic
Zoho
You can use Zoho Social out of the box so there weren't any implementation issues.
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Alternatives Considered
Engage121
Manalto is a platform that's identical to E121. One good thing about Manalto is the uploading images function. You can upload them anytime in the posting process
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Zoho
Zoho Social is a great social media management tool that allows businesses, and individuals, to manage multiple social media accounts, schedule posts, track analytics, and engage with followers. It competes well with other social media management tools such as Hootsuite, Buffer, Sprout Social, Agora Pulse, and Hubspot. Zoho Social stands out for its integration capabilities with other Zoho applications and affordability for small to medium-sized businesses. Each tool has its own strengths and weaknesses, and businesses should evaluate them based on their specific needs and goals. The biggest fallacy for Zoho is its restriction on scheduling tools on the free plan who have social and personal needs. I believe this can be circumvented by Zoho periodically making an advertisement to one's feed.
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Scalability
Engage121
No answers on this topic
Zoho
You can use it for multiple business sizes.
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Return on Investment
Engage121
  • Scheduling posts ahead
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Zoho
  • Zoho Social allows me to "see" my messaging planning weeks into the future. I can create themes for a week or month and easily see how it performs.
  • Having all my social accounts in one place saves me time.
  • It is too early for any ROI from Zoho but the amount of content I am putting out has increased by at least 400%.
Read full review
ScreenShots

Zoho Social Screenshots

Screenshot of AnalyticsScreenshot of CollaborationScreenshot of Create-PublishScreenshot of InboxScreenshot of Monitor-SearchScreenshot of Social-Media-Marketing