Engagedly vs. Paycom

Engagedly has a huge range of possibilities and we chose it because of all the functionalities it offers. I'm not marking my rating a 9 or 10 because of the UI. If you're an active user (e.g. in the people department) then you get used to the UI fast enough. However, if you only use it twice per year (like all our other users) it can be difficult to find what you need. That being said, Engagedly offers a truly broad range of HR-related functionalities and we're very happy about that!

Incentivized

I've implemented at least 7 HRMS and/or performance suites over the years. I have no true complaints about the platform. We have found that for one of our client codes, the scheduling functionality doesn't accommodate the constant scheduling adjustments our transportation company requires. That said, our routes can change more than once an hour and start/end times often change with routes. We have found that managing the full employee life cycle is even more streamlined with the recent Position Seat updates. We also value that the platform is a native build - so no lagging API integrations to navigate.

Incentivized

• setting up review cycles so they can be repeated and capture all data along the way
• creating the structure of a goal from individual all the way up to the company that is easily tracked
• employee engagement/recognition that our employees are actually excited about

Incentivized

• Before Paycom we were using Paylocity and in about six months of running payroll with Paylocity, we never once had 100% accuracy from a payroll standpoint. So we had disgruntled employees because either their time was off or their pay was off. With Paycom, we've never had a case where our payroll was not 100% accurate.

Incentivized

• performance management - setting this up is quite complicated
• reports in all sections aren't always user friendly
• no help videos in the new U.I
• The survey module is quite basic, you cant set up surveys with answers that lead to different routes, i.e. if no ask this, if yes ask that

Incentivized

• I think that when we do need a response back, which is very unlikely from the contact about something that's happening or going on, it can take a little long to get back to us. Longer than we would like because obviously it's an emergency to us, but we understand they have tons of emergencies they have to solve. But I think that's the only aspect.
• I know from a payroll standpoint, which I'm not really privy to because I don't work on the payroll side, there have been some little hiccups that about certain formulas used, certain credits being issued that we've already filed for tax credits that we filed for. So I know that my CFO's already on top of it and pay comes on top of it as well and it's getting resolved, but obviously that's a big issue that needs some work there.

Incentivized

we are having no problems with how the system works and our support system at paycom is the best - we are learning more and using the system in more ways all the time the only thing that could be better is pricing on some things

Incentivized

The amount of features available is a lot, but they are hard to navigate due to the UI not being on par with them. Still if used properly, Engagedly is useful to keep track of multiple individuals and their personal goals.

Incentivized

The interface is very intuitive, you can navigate it pretty well. Everything's pretty much spelled out and the features just flow really well. They make it easy for you to go back and forth with the UX/UI type of interface. So I think it was built pretty well.

Incentivized

They are very dependable and I have never experience any outages

Incentivized

Yes, Paycom's performance is excellent, no issues.

Incentivized

Absolutely! We love engagedly because we haven't faced any kind of lagging or such issues in website. It also has a convenient app through which you can access everything. They are very polite and address to each and every query relating to software which may cause hinderence in the process.

Incentivized

Have been bounced around alot in our 3 years of partnership. Wanted a dedicated rep but that did not provide us the care and attention we required. Work with a team first and then get to your representative. Sometimes an issue with time differences - representative working on different timebelt and not accessible, or we had to wait a day to move an issue along

Incentivized

They were a sales person and not really a good trainer.

Incentivized

All the online training modules were short and straight to the point. Every module teach you how to use the system. If there is one thing they know how to do is training. We did implementation during the pandemic so all had to be done online or via zoom meetings.

Not at all satisfied it was a nightmare we spent over 8 months with the implementation team having issues after issues all related to the Puerto Rico regulations (half my employees are in Puerto Rico) and at the end we were moved over from the implementation team to the production team without all the issues being resolved

We used SharePoint Forms to make customized forms for ourselves but it did not work well. Our IT needed to build a system from scratch with a help of an external developer team and they were simply not capable of creating something that complicated. Engagedly already has a great platform and it was a life saver for us that we can just start using after the streamlined implementation period for a brief period of time. With SharePoint, we kept having weekly meetings for over 1.5 years to fix bugs, add necessary functions, etc. after the implementation.

Incentivized

We really only had Paychecks and that was our biggest problem is that with several different companies, it was very hard If you had a salary employee and didn't terminate them in the prior company, they get paid twice, so this has really been definitely a big help for us.

Incentivized

They are not able to meet our current needs

Incentivized

• We haven't used it long enough to calculate ROI (YET), but - we've had EEs who never engaged with performance management before who are excited to use the program
• It has already provided a better framework to set up goals for our teams
• Neg impact - limited feed of info from HRIS - requires some manual data to uploaded.

Incentivized

• I would think the most time would come from applicant tracking and I don't think that's a Paycom issue necessarily. I think it was a training issue during implementation. I would say that that has improved now that we had onsite training. But initially the applicant tracking piece can be difficult when you're used to just using an ATS. That's specifically for talent acquisition because there's a lot of nuances that goes into the system that Paycom bills.

Incentivized