EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.
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Paycor
Score 7.5 out of 10
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Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
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Pricing
EPAY Systems
Paycor
Editions & Modules
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No answers on this topic
Offerings
Pricing Offerings
EPAY Systems
Paycor
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
Required
Optional
Additional Details
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Paycor's pricing for small, mid, and enterprise companies varies based on product bundle and company size. Because Paycor HR software is built to help businesses scale and grow, plans are based on the mix of HR products needed, and company size. Payroll is at the core of Paycor's offering, and their products are sold as a part of their payroll and HR platform.
EPAY is completely digital. There are no paper documents used. EPAY has a platform for the client. The client can actually log in and see their invoice and make changes to their payment method. Originally, we were using our internal company fee-charging service. This service …
EPAY is more configurable and is better suited to our needs vs ADP's one size fits all product. PeopleSoft would need to be customized to handle all our union rules.
Our main reason for switching to Blueforce is
that we found the platform to be pretty promising and interactive than other
alternatives. With other alternatives, there was one issue or another which just
Paycor is a decent rival at a much lower price point. It has a lot of the functionality of its competitors at a lower price. I believe its general customer service is one of the best that I have dealt with. We don't have personalized customer service reps or teams which can …
We selected Paycor due to price and the demo website was very user friendly. At the time, we did not realize that the demo site would not be an accurate reflection of what we were purchasing.
I have used Full Stack in the past, which isn't listed in the listings. And for the most part, it worked out well, however, it has its far share of issues. It was expensive, but also had some data tacking problems where all of our employees information was messed up.
AS400, JIS, Quickbooks, Viventium All these systems have their pros and cons. I do prefer Paycor but customer service gap and rising vendor cost is starting to affect loyalty.
We selected Paycor because of the user-friendly aspect and the fact that they are willing to work with us on what parts of the software we want to utilize. The price was also a big reason why we choose Paycor.
Paycor seems to be the best for other systems integrations and reporting. The easy of set up and integrations into other platforms is great. While the report building is more robust than ADP with and easier approach to creating the reports. I would recommend Paycor over ADP as …
ADP was more expensive and we didn't utilize any of the modules because they were all an additional price.
Here we have way more features and it is a lot easier to navigate so it has been helpful to have these features and all in one place rather than using a bunch of other …
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a …
It is well suited for Payroll needs. I cannot speak top other aspects, however, they do provide great customer service and the system is easy to utilize for end users.
The Open enrollment tool is excellent. They need to improve the reporting tool and speed up the use of AI. I've seen other system demos and their integration of AI seems sophisticated in comparision to Paycor's. Paycor has integrated some AI into analytics but it lacking in terms of what it can do
Onboarding works very well for us with a lot of Self-Service for employees it gives us time back and ensures data accuracy is in the employees control.
Recruiting works well because it links to specific jobs and automatically posts jobs when an employee is separated from service.
Tax filings work fairly well for us and have always been accurate.
Administrative/C-Suite level of canned reports and dashboards
Displaying company reminders or documents to sign that are urgent in a way that doesn’t allow an employee to clock out until they have completed the task.
The product is really good overall. The customer service is not the best and the benefits administration is kind of painful. However, the good outweighs the bad. We might get a different benefit admin system that can be integrated into Paycor. My controller doesn't want to switch anything for a [long] time.
Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
Glitches. So many glitches. The customer service number provides basic troubleshooting, which doesn’t help; some issues take weeks to resolve, with no apparent reason why they occur. The system does not work on Safari. We have dealt with Payroll not working, which has caused a manual payroll to be run. Paycor representatives do not provide any assistance.
I feel like Paycor is always up and running! If they are planning downtime, they communicate it clearly. Every once in a while, I get something that says the system isn't working but it is usually back up within the hour. I typically find by the time that the employees complain about it, that it is resolved within the system.
For the most part, everything moves super fast. There are a few sections (Expense Management) that sometimes take a bit to load correctly. Or if they are interesting, it takes a minute to talk to each other! But reports are quickly downloaded and available! Even data heavy reports run fairly fast!
I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
I feel like support will transfer you back and forth between departments and put you on hold forever. I believe it is very difficult to see the status of an open ticket. During my experience, it feels like the client has to push all communication and request updates from support regularly.
The training was helpful and covered the basic functionality of the system, but it did not stand out as exceptional. The presenter was knowledgeable and answered questions appropriately, but much of the content felt focused on standard product features rather than our specific business processes and use cases. I would have liked to see more hands-on exercises, deeper workflow examples, and practical demonstrations tied to real-world scenarios. Overall, the training was good and provided value, but there is opportunity to make it more engaging, more customized to our organization, and more impactful for long-term user adoption.
The online training was adequate and covered the core functionality of the platform, but it felt similar to many standard software training libraries available today. The content was easy to access and generally well organized, but it lacked the depth, interactivity, and real-world application needed to make it particularly memorable or impactful. I would have liked to see more role-based learning paths, practical business scenarios, hands-on exercises, and guidance tailored to different user groups. Overall, the training met basic expectations and provided useful information, but it did not differentiate itself from typical web-based training programs offered by most HCM providers.
I've been through a payroll software implementation multiple times in my career, ranging from upgrades to an existing platform to complete replacement of providers. This implementation was the easiest from the standpoint of confidence in my implementation personnel. The implementation consultants at Paycor were AMAZINGLY knowledgeable about the software and offered us advice at every step of the way. We never had any concerns that they didn't know what we wanted or needed.
EPAY is completely digital. There are no paper documents used. EPAY has a platform for the client. The client can actually log in and see their invoice and make changes to their payment method. Originally, we were using our internal company fee-charging service. This service was paper-based and required manual entry into the tracking system. There were no automatic follow-up emails to unpaid accounts. Tracking the total fees charged was arduous and EPAY makes it simple and clean.
The sales team was much better in terms of handling our needs, the products were overall better, and they have an extremely competitive price. We thought that Paycor was the best fit even though they were not the cheapest due to our needs and how they addressed them. It was a tossup between Paylocity and Paycor
I gave it a 10 because we only use it across one organization. However, it has allowed us to break it into multiple departments and layers of management. It is also easy for us to utilize across different locations but still under one master company. They have always provided us support when we decide to change something on an organizational level
By streamlining job postings and candidate tracking Paycor Recruiting has helped shorten the average time to fill for our job postings from an average of 45 days days to 32 days (for certain job postings). This is due to the efficiency of the system when moving candidates through the pipeline.
Recruiting costs have lowered due to the systems ability to post openings to multiple job board from one central location. This takes a lot of the administrative burden off recruiters and saves us time on manual follow ups and agency fees.
Higher quality candidates! The tools Paycor Recruiting offers has provided the recruiters with a more effective form of evaluation. This leads to more informed decisions which results in better quality hires. When people stay longer this reduces turnover related costs.
