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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EPAY Systems

    Score9 out of 10
    Mid-Size Companies (51-1,000 employees)
    EPAY Systems, a PrismHR Company, is a SaaS provider of human capital management technology and services designed to help medium to large businesses better manage their workforce. Their solutions include recruiting and applicant tracking, new hire onboarding, benefits administration, HR management, time tracking, workforce management, payroll processing, tax management, performance management, ACA reporting, and COBRA administration.N/A

    Reflektive

    Score9.5 out of 10
    N/AReflektive is an employee performance management platform from the company of the same name in San Francisco, California.N/A
    Pricing
    EPAY SystemsReflektive
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    EPAY SystemsReflektive
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeRequiredRequired
    Additional Details——
    More Pricing Information
    Community Pulse
    EPAY SystemsReflektive
    Considered Both Products
    EPAY Systems
    No answer on this topic
    Reflektive
    No answer on this topic
    Key User Insights
    Would buy again
    83%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    80%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    83%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    80%
    Lived up to sales and marketing promises
    4 Answers
    No answers on this topic
    Implementation went as expected
    80%
    Implementation went as expected
    4 Answers
    No answers on this topic
    Features
    EPAY SystemsReflektive
    Performance and Goals
    Comparison of Performance and Goals features of EPAY Systems and Reflektive
    Feature
    EPAY Systems
    -
    Ratings
    Reflektive
    10.0
    7 Ratings
    25% above category average
    Corporate goal setting00 Ratings10.07 Ratings
    Subordinate goal setting00 Ratings10.07 Ratings
    Individual goal setting00 Ratings10.07 Ratings
    Line-of sight-visibility00 Ratings10.05 Ratings
    Performance tracking00 Ratings10.05 Ratings
    Performance Management
    Comparison of Performance Management features of EPAY Systems and Reflektive
    Feature
    EPAY Systems
    -
    Ratings
    Reflektive
    9.4
    7 Ratings
    11% above category average
    Performance plans00 Ratings10.07 Ratings
    Plan weighting00 Ratings8.06 Ratings
    Manager note taking00 Ratings10.06 Ratings
    Performance improvement plans00 Ratings10.05 Ratings
    Review status tracking00 Ratings10.07 Ratings
    Rater nomination workflow00 Ratings8.05 Ratings
    Review reminders00 Ratings8.06 Ratings
    Workflow restrictions00 Ratings10.04 Ratings
    Multiple review frequency00 Ratings10.05 Ratings
    Reporting00 Ratings10.05 Ratings
    Best Alternatives
    EPAY SystemsReflektive
    Small Businesses
    Deputy
    Score8.6 out of 10
    15Five
    Score8 out of 10
    Medium-sized Companies
    Harri
    Score6 out of 10
    Lattice
    Score8.1 out of 10
    Enterprises
    Enterprise eTIME, by ADP (discontinued)
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    EPAY SystemsReflektive
    Likelihood to Recommend
    6.4
    (6 ratings)
    9.0
    (13 ratings)
    Usability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    EPAY SystemsReflektive
    Likelihood to Recommend
    EPAY Systems
    I am able to track which of my clients have paid their invoices and which have not. The number of days that the EPAY invoice is outstanding is easily accessible. The date the original invoice was sent is displayed. The initial form to complete in order to send the EPAY is so simple a caveman can do it. Just need the client's name, email, and the amount of the invoice. The automated follow-up emails to the clients who have not paid are helpful.
    Incentivized
    Read full review
    Reflektive
    Reflektive is well suited for medium to large organizations where cross-functional work is a regular occurrence. It isn't meant to be used for employee reviews, self-reviews, or take the place of a corporate communications platform; rather, it is meant to do one thing - serve as a public soapbox and repository for giving and receiving employee gratitude.
    Incentivized
    Read full review
    Pros
    EPAY Systems
    • EPAY team is responsive to our needs. Excellent team who understands our challenges and helps us come up with solutions.
    • System functionality is configurable so that we minimize custom programming.
    Incentivized
    Read full review
    Reflektive
    • In larger organizations, it is difficult to communicate and share news with everyone without sending all-agency emails. Reflektive lets you provide that feedback or recognition for everyone to see, but saves your inbox from unnecessary emails.
    • The weekly roundup email highlights a few of the most recent recognitions. It’s nice to see a brief highlight, without having to get notifications for each post.
    • Reflektive let’s you tag multiple people in a post, so you can thank a whole team in one post.
    Incentivized
    Read full review
    Cons
    EPAY Systems
    • All-time punches are rounded to 15-minute intervals which can skew accurate break times.
    • Slow lading or occasional lags due to server overload.
    • Sync errors cause occasional overlapping punches.
    Incentivized
    Read full review
    Reflektive
    • Reflektive often didn't do the best job informing users about the product changes we could expect to see.
    • Oftentimes, it was hard to know exactly who would see what in the system. We had to go to our customer service rep for a lot of questions that we wished were more thoroughly explained in the help center.
    Incentivized
    Read full review
    Usability
    EPAY Systems
    Because I can't give it a Zero, I believe EPAY Systems is the most senseless system I have ever used. I worked on systems over 25 years ago that were better. In my opinion, there is no logic to the programming; the system is unbelievably SLOW, and there and hundreds of problems every week. And major ones that they will not or can not correct. For example, we can not file or access employee records in the system as it can take longer than 10 minutes to view or load one document for one employee - IF the system allows you to get that far, which it usually doesn't.
    Read full review
    Reflektive
    No answers on this topic
    Support Rating
    EPAY Systems
    I feel the support is terrible. We have an outsourced support purpose who doesn't understand the EPAY Systems or our company, [removed], will only answer the first thing mentioned even if there is an entire list. Then the answer does not solve the 1st problem on the list or any other and has no idea how to help us. We have requested a replacement and were told we would get one, then told later we would not. I believe while the support person is nice, I believe they were not trained or supported on their end, and effectiveness is probably 1% or less, takes forever, and is only on the minor issues.
    Read full review
    Reflektive
    Reflektive is great with support. From the beginning, when it comes to training materials for those new to Reflektive, to clearly rolling out updates in the interface or releasing new features, everything is very clear and communicated solidly. Support is always available when needed, and answers are easy to find when support is not available.
    Incentivized
    Read full review
    Alternatives Considered
    EPAY Systems
    Our main reason for switching to Blueforce is
    that we found the platform to be pretty promising and interactive than other
    alternatives. With other alternatives, there was one issue or another which just
    used to not give us a very smooth and subtle experience. Thankfully, this tool
    has solved all our problems and has been a godsend gift that does its job
    quietly and lets the final results make the noise.
    Incentivized
    Read full review
    Reflektive
    Reflektive stacks up really well against its competitors because it's in all in one solution. It provides performance management tools, engagement surveys, and analytics. The majority of Reflektive's competitors only provide one of these features at most. Therefore Reflektive's competitors have to purchase multiple tools and HR teams have to use multiple tools for their employees. This creates more work not only for HR teams but for users as well.
    Incentivized
    Read full review
    Return on Investment
    EPAY Systems
    • Decreased the Risk of lawsuits due to paying incorrectly
    • Allows for accurate Payroll process
    • Employees are paid correctly per the law- Employee Happiness
    Incentivized
    Read full review
    Reflektive
    • (+) improved company review process.
    • (+) improved company goal tracking and visibility!
    • (+) evolving product offering with a responsive team
    • (-) Functionality to send rewards/gift cards
    • (-) More format options in text boxes
    • (-) Integration of GIFs to make feedback more fun / personable
    Incentivized
    Read full review
    ScreenShots

    EPAY Systems Screenshots

    Screenshot of Timesheet Details

    Reflektive Screenshots

    Screenshot of Reflektive Product Suite