Epicor Eclipse vs. Microsoft Dynamics GP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Epicor Eclipse
Score 8.9 out of 10
N/A
Epicor Eclipse is an end-to-end business system for wholesale distributors, as well as electrical, HVAC, plumbing and PVF businesses.N/A
Microsoft Dynamics GP
Score 7.4 out of 10
N/A
Microsoft Dynamics GP is an ERP software with accounting capabilities. It includes various packs for customizability and features tailored to specific industries’ needs. GP is offered as a perpetual license or subscription.N/A
Pricing
Epicor EclipseMicrosoft Dynamics GP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Epicor EclipseMicrosoft Dynamics GP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Epicor EclipseMicrosoft Dynamics GP
Considered Both Products
Epicor Eclipse
Chose Epicor Eclipse
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but …
Microsoft Dynamics GP

No answer on this topic

Top Pros
Top Cons
Features
Epicor EclipseMicrosoft Dynamics GP
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Epicor Eclipse
8.5
3 Ratings
16% above category average
Microsoft Dynamics GP
6.7
17 Ratings
11% below category average
Pay calculation10.01 Ratings6.116 Ratings
Benefit plan administration9.01 Ratings7.012 Ratings
Direct deposit files8.73 Ratings7.016 Ratings
Salary revision and increment management00 Ratings7.015 Ratings
Reimbursement management00 Ratings6.114 Ratings
Customization
Comparison of Customization features of Product A and Product B
Epicor Eclipse
7.2
9 Ratings
1% below category average
Microsoft Dynamics GP
7.0
25 Ratings
1% below category average
API for custom integration7.87 Ratings7.024 Ratings
Plug-ins6.79 Ratings7.119 Ratings
Security
Comparison of Security features of Product A and Product B
Epicor Eclipse
7.8
14 Ratings
4% below category average
Microsoft Dynamics GP
6.6
36 Ratings
17% below category average
Single sign-on capability8.09 Ratings6.129 Ratings
Role-based user permissions7.514 Ratings7.136 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Epicor Eclipse
6.6
16 Ratings
5% below category average
Microsoft Dynamics GP
6.7
37 Ratings
12% below category average
Dashboards6.711 Ratings7.125 Ratings
Standard reports6.416 Ratings7.135 Ratings
Custom reports6.916 Ratings5.935 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Epicor Eclipse
7.2
15 Ratings
6% below category average
Microsoft Dynamics GP
6.7
44 Ratings
10% below category average
Accounts payable6.915 Ratings6.041 Ratings
Accounts receivable6.813 Ratings7.032 Ratings
Global Financial Support7.17 Ratings6.07 Ratings
Primary and Secondary Ledgers7.26 Ratings7.018 Ratings
Journals and Reconciliations7.310 Ratings7.122 Ratings
Configurable Accounting8.38 Ratings7.114 Ratings
Standardized Processes6.710 Ratings7.015 Ratings
Cash management00 Ratings6.132 Ratings
Bank reconciliation00 Ratings6.137 Ratings
Expense management00 Ratings7.027 Ratings
Time tracking00 Ratings7.013 Ratings
Fixed asset management00 Ratings6.125 Ratings
Multi-currency support00 Ratings8.017 Ratings
Multi-division support00 Ratings7.125 Ratings
Regulations compliance00 Ratings6.111 Ratings
Electronic tax filing00 Ratings7.111 Ratings
Self-service portal00 Ratings7.012 Ratings
Intercompany Accounting00 Ratings6.116 Ratings
Localizations00 Ratings8.011 Ratings
Enterprise Accounting00 Ratings6.114 Ratings
Centralized Rules Framework00 Ratings6.112 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Epicor Eclipse
7.1
17 Ratings
10% below category average
Microsoft Dynamics GP
6.8
24 Ratings
3% below category average
Inventory tracking7.417 Ratings7.022 Ratings
Automatic reordering6.715 Ratings6.112 Ratings
Location management7.717 Ratings8.017 Ratings
Manufacturing module00 Ratings6.013 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Epicor Eclipse
7.4
17 Ratings
5% below category average
Microsoft Dynamics GP
6.7
22 Ratings
10% below category average
Pricing7.317 Ratings6.016 Ratings
Order entry7.717 Ratings7.019 Ratings
Credit card processing8.014 Ratings7.011 Ratings
Cost of goods sold7.816 Ratings6.022 Ratings
Order Orchestration7.413 Ratings8.07 Ratings
End-to-end order visibility00 Ratings7.09 Ratings
Order exception Resolution00 Ratings6.05 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Epicor Eclipse
7.2
13 Ratings
3% below category average
Microsoft Dynamics GP
-
Ratings
Billing Management6.911 Ratings00 Ratings
Cash and Asset Management7.48 Ratings00 Ratings
Travel & Expense Management7.36 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting6.15 Ratings00 Ratings
Period Close7.511 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Epicor Eclipse
5.7
9 Ratings
29% below category average
Microsoft Dynamics GP
-
Ratings
Budgeting and Forecasting6.86 Ratings00 Ratings
Project Costing7.26 Ratings00 Ratings
Cost Capture6.26 Ratings00 Ratings
Capital Project Management6.05 Ratings00 Ratings
Customer Contract Compliance7.75 Ratings00 Ratings
Project Revenue Recognition7.04 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Epicor Eclipse
6.4
6 Ratings
7% below category average
Microsoft Dynamics GP
-
Ratings
Project Planning and Scheduling6.63 Ratings00 Ratings
Task Insight for Project Managers5.73 Ratings00 Ratings
Project Mobile Functionality6.42 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Epicor Eclipse
8.0
2 Ratings
6% above category average
Microsoft Dynamics GP
-
Ratings
Award Lifecycle Management8.01 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Epicor Eclipse
6.1
9 Ratings
13% below category average
Microsoft Dynamics GP
-
Ratings
Bids Analyzed and Compared5.16 Ratings00 Ratings
Contract Authoring6.82 Ratings00 Ratings
Contract Repository4.83 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated6.94 Ratings00 Ratings
Supplier Management6.84 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Epicor Eclipse
4.5
4 Ratings
37% below category average
Microsoft Dynamics GP
-
Ratings
Risk Repository2.72 Ratings00 Ratings
Control Management6.22 Ratings00 Ratings
Control Efficiency Assessments4.51 Ratings00 Ratings
Issue Detection4.12 Ratings00 Ratings
Remediation and Certification3.82 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Epicor Eclipse
4.9
11 Ratings
33% below category average
Microsoft Dynamics GP
-
Ratings
Transportation Planning and Optimization4.36 Ratings00 Ratings
Transportation Execution Management4.26 Ratings00 Ratings
Trade and Customs Management4.12 Ratings00 Ratings
Fulfillment Management6.32 Ratings00 Ratings
Warehouse Workforce Management6.34 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Epicor Eclipse
5.0
3 Ratings
40% below category average
Microsoft Dynamics GP
-
Ratings
Production Process Design4.52 Ratings00 Ratings
Production Management5.73 Ratings00 Ratings
Configuration Management6.41 Ratings00 Ratings
Work Execution5.43 Ratings00 Ratings
Manufacturing Costs4.83 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Epicor Eclipse
5.7
13 Ratings
24% below category average
Microsoft Dynamics GP
-
Ratings
Forecasting6.112 Ratings00 Ratings
Inventory Planning6.611 Ratings00 Ratings
Performance Monitoring5.69 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Epicor Eclipse
6.2
7 Ratings
16% below category average
Microsoft Dynamics GP
-
Ratings
Proposal Management5.93 Ratings00 Ratings
Product Master Data Management6.43 Ratings00 Ratings
Best Alternatives
Epicor EclipseMicrosoft Dynamics GP
Small Businesses
Acumatica
Acumatica
Score 8.7 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
Infor VISUAL
Infor VISUAL
Score 7.4 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
SAP Business ByDesign
SAP Business ByDesign
Score 7.5 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.2 out of 10
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User Ratings
Epicor EclipseMicrosoft Dynamics GP
Likelihood to Recommend
4.7
(17 ratings)
7.0
(50 ratings)
Likelihood to Renew
4.3
(3 ratings)
9.9
(7 ratings)
Usability
7.3
(1 ratings)
8.0
(6 ratings)
Availability
9.1
(1 ratings)
10.0
(2 ratings)
Performance
9.1
(1 ratings)
7.0
(1 ratings)
Support Rating
5.5
(1 ratings)
6.9
(5 ratings)
In-Person Training
9.1
(1 ratings)
-
(0 ratings)
Online Training
8.2
(1 ratings)
-
(0 ratings)
Implementation Rating
4.5
(1 ratings)
8.2
(3 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Ease of integration
4.5
(1 ratings)
-
(0 ratings)
Product Scalability
4.5
(1 ratings)
9.1
(1 ratings)
Vendor post-sale
8.2
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
Epicor EclipseMicrosoft Dynamics GP
Likelihood to Recommend
Epicor Software
Eclipse is well suited for quick order entry where the source is a formal purchase order document or a phone call with a known customer. In these scenarios the order entry process is quick, and order processing is smooth even if the customer has a lot of "special" requests like shipping part today and holding the rest or shipping some of the order to other addresses. Eclipse also works well if you have a good database of products, especially in searching for products where only partial information is known or finding existing orders where all you know for sure is the customer. It is not particularly well suited for Point of Sale where a walk-in customer who doesn't have an account wants products for which part numbers are not known, due to the requirements to release an order for a customer with no credit.
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Microsoft
A large company where users have one function- for instance, where someone only receives or works in payables. That minimizes the number of windows they need. A smaller company where one user does multiple functions will require a lot more training and user knowledge to navigate, and it makes it harder to secure users. You also have to understand that GP started life as Great Plains, designed for accountants. The other modules were added on after Microsoft bought Great Plains, which means that modules like Manufacturing are red-headed step children with much smaller support ecosystems. So, if you're starting fresh, you may want to look at something built for the mobile world. D365 and Business Central are a lot more money, buggy, and hard to customize and essentially still vaporware. Microsoft is heavily investing there, leading to the previously mentioned question about the future of GP. If I was starting today I would be hard pressed to justify jumping into GP in a world where Salesforce ties in with so many programs. GP has MRP but it is limited so it's hard to justify a manufacturer starting with GP today.
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Pros
Epicor Software
  • Sales Order tracking, even returns are strengths of Epicor Eclipse. It can be set up to match returns to previous orders so that the correct credits are applied. It is capable of setting up contract pricing as well as matrix level pricing according to sales velocity or individual customer buyer programs.
  • Purchasing can be set up to work by full line buys or short buys while still maintaining a balanced inventory level of vendor line product.
  • Vendor Invoices and purchase orders are easily matched up for payment and the diverse reporting features are able to provide multi-faceted views of Product Sales, Items with No Sales, or Sales or Purchasing trends, just to name a few.
  • It is also tracking warehouse operation in both RF and non-RF environments, or a combination of the two.
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Microsoft
  • User friendly interface
  • Able to be extended into multiple areas of your business
  • One feature we have been using for a few years is EFT for payables - it has significantly reduced the time spent paying vendors and reduced our check printing and mailing costs. It is very easy to setup and use.
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Cons
Epicor Software
  • The version we use is a non-windows based version, we chose this due to pricing since we are a small company.
  • Their Tier 1 level tech support leaves a little to be desired.
  • It would be nice to switch between open windows/screens.
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Microsoft
  • With respect to the allocations, once the expense is entered into the allocation account, you lose the ability to run any detail on just the total of the expense. It would be nice if you could run a trial balance on the allocation accounts the same way you can with regular accounts.
  • I've always thought security set up could be a bit simpler. It actually has gotten better through the years. Specifically, with eight separate entities, it would be nice to have a "master" setup where you could call up one group entity, assign the users rights, and then be finished. Currently, whenever I have a new user, I have to call up each individual entity and select all of the features I want the user to have. That means I have to do eight steps for each user.
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Likelihood to Renew
Epicor Software
I use it every day and can't see a reason why I would stop unless I started a new job. If I were to leave my present position, the new job would be much more attractive if they were Eclipse users.
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Microsoft
Due the economic challenges that Puerto Rico is having, the company has had to merge some companies in order to be more efficient. It has been easy in GP to process those merges, even thought we had to spend days to accomplish that the process was smooth and accurate. In addition we were able to streamline the purchasing and sales process and the organization is confident to keep renewing GP for the future versions.
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Usability
Epicor Software
This is very easy to use for someone that hasn't ever used the system before. Despite any preconceived notions about how a system should function they can learn this and become efficient with really not a lot of effort. I have used many systems and this is probably one of the easiest I have ever had to learn to navigate and use.
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Microsoft
Though it is a basic accounting package, I believe some users do not find the old style menus and navigation options intuitive. There is also a great lack of training resources in the market, so users have to learn the product without guidance a lot, resulting in inefficient workflows and misuse or misunderstanding of many features.
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Reliability and Availability
Epicor Software
I haven't experienced any outages in the two years I have been using the system. It is always available as long as the computer is up. The only time I have seen it not be available was on occasions where we lost internet, or power and then we lost access to everything, not just Epicor Eclipse.
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Microsoft
No answers on this topic
Performance
Epicor Software
Everything in this system moves fairly quickly, that may be in part because we are a small company with only 21 users on the system at a time, or it may just be a the way the Epicor Eclipse works for any size company with any number of users. I can only speak for what I know and say that it is fast for our purposes.
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Microsoft
No answers on this topic
Support Rating
Epicor Software
The tier 1 support is trying, and sometimes they are successful. Sometimes they aren't. This topic isn't as black and white as the questions might suggest. Currently their Tier 1 support team is over seas, all items automatically go to Tier 1 and then when they can't help they either escalate it or tell me they need to check with someone else and they will get back to me. If they escalate me to Tier 2, then the issue comes back to the States and the support is usually at a higher knowledge/experience level and it can get resolved fairly quickly. If they don't escalate, then it might take weeks and multiple follow ups on my part before I either get a satisfactory resolution or finally get escalated.
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Microsoft
The rating is directed to the thrid party serive provider that we use. I do not now how good the Microsoft direct support is.
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In-Person Training
Epicor Software
The training classes that I have attended have been top notch. The presenters are extremely knowledgeable on their subject matter, including real-world application of the system. They aren't just software techs training end users, they seem to be end users that have become experts in the over functionality and capabilities of the system.
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Microsoft
No answers on this topic
Online Training
Epicor Software
The on-line training is very good, and it is taught by the same people that do the live in-person training sessions. The difficult part of it is, asking questions about your specific company's nuances or special circumstances. I don't remember if you can access the on-line training sessions after you have taken them for reminders purposes, but if so that is a great asset.
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Microsoft
No answers on this topic
Implementation Rating
Epicor Software
I don't really know about the implementation, it was back in 1998 and I didn't start here until 2016. By the time I started here they had been running it for a number of years and most of the people that were here when it was implemented are no longer here, and the ones that are don't really have much to say about how the implementation went either bad or good.
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Microsoft
Basically the challenge with this implementation was the Business Portal, too many errors and even the aplication is up and running the users are still having issues. We will start planning the migraton to GP 2015 soon.
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Alternatives Considered
Epicor Software
Most of my experience has been with Epicor's Prophet 21. For most distribution verticals, Prophet 21 is the only way to go. The comparison I've drawn is this: Prophet 21 is like a ferrari. Epicor Eclipse is like a reliable donkey. Both get you from point A to point B but Prophet 21 is going to get you there much quicker and with the kind of insight into your business that will help you thrive.
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Microsoft
I come from a strong background of using SAP. SAP doesn't have the flexibility of GP, an example would be SAP doesn't allow core mods, if they catch you, you lose support. Microsoft doesn't really care about mods, but they will be quick to have the vendor you used support your issue if it is caused by those mods. With SAP your company adapts to the software, where with GP you adapt the software to you.
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Scalability
Epicor Software
I don't really know about the scalability. It's the same as it was when I started, I do know that you can buy more user licenses, but I think they come in packs of 5, which can be a problem if you only need 1 and will never use the other 4. But, again I'm not sure on that.
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Microsoft
The functionality that GP and related ISV solutions offer and the ease of integration of GP to other systems makes it an extremely scalable solution
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Return on Investment
Epicor Software
  • One of the main positive ROI impacts has been the constant upgrading and adding of new features to keep the software user friendly, relative, and robust.
  • Our credit manager has said it has made their job easier with daily reports to catch pricing discrepancies and straighten out before they go to invoice makes us look better.
  • With the addition of sale analytics it has given our sales force tools and new approaches to our customer base which has raised profitability.
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Microsoft
  • Microsoft Dynamics GP allows my clients to move from a paper or spreadsheet based company to an integrated, electronic, streamlined business. I love being able to help clients gain efficiencies through the use of Microsoft Dynamics GP.
  • Microsoft Dynamics GP allows for better customer service because everything is at our fingertips. If someone calls questioning an invoice, we can easily look it up. If someone calls stating they paid an invoice with a certain check number, we can quickly run a query to find that particular check number to see where it was applied.
  • Having everything on a single platform provides ease of use for upgrades, backups and end user training. There is only one software to learn!
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ScreenShots