What users are saying about
139 Ratings
4 Ratings
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Score 8 out of 100
139 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100

Feature Set Ratings

  • eSurveysPro.com ranks higher in 6 feature sets: Survey Format & Appearance, Survey Content, Survey Logic, Survey Reporting & Analytics, Survey Administration & Security, Survey Distribution

Survey Format & Appearance

9.7

eSurveysPro.com

97%
7.3

Typeform

73%
eSurveysPro.com ranks higher in 3/3 features

Survey templates

10.0
100%
1 Rating
7.2
72%
42 Ratings

Themes

9.0
90%
1 Rating
7.4
74%
44 Ratings

Custom logo/branding

10.0
100%
1 Rating
7.2
72%
42 Ratings

Survey Content

9.7

eSurveysPro.com

97%
7.5

Typeform

75%
eSurveysPro.com ranks higher in 3/3 features

Changes to live survey

10.0
100%
1 Rating
7.6
76%
39 Ratings

Question design help

9.0
90%
1 Rating
7.0
70%
38 Ratings

Multiple question types

10.0
100%
1 Rating
8.0
80%
44 Ratings

Survey Logic

9.0

eSurveysPro.com

90%
7.2

Typeform

72%
eSurveysPro.com ranks higher in 1/1 features

Survey logic flexibility

9.0
90%
1 Rating
7.2
72%
38 Ratings

Survey Reporting & Analytics

9.8

eSurveysPro.com

98%
8.0

Typeform

80%
eSurveysPro.com ranks higher in 5/5 features

Response tracking

10.0
100%
1 Rating
7.6
76%
42 Ratings

Data export

10.0
100%
1 Rating
8.0
80%
40 Ratings

Standard reports

10.0
100%
1 Rating
8.7
87%
37 Ratings

Custom reports

10.0
100%
1 Rating
7.8
78%
24 Ratings

Analytics

9.0
90%
1 Rating
7.8
78%
35 Ratings

Survey Administration & Security

9.5

eSurveysPro.com

95%
7.3

Typeform

73%
eSurveysPro.com ranks higher in 2/2 features

Access controls

10.0
100%
1 Rating
7.2
72%
25 Ratings

Compliance

9.0
90%
1 Rating
7.4
74%
24 Ratings

Survey Distribution

10.0

eSurveysPro.com

100%
8.7

Typeform

87%
eSurveysPro.com ranks higher in 1/2 features

Respondent restrictions

10.0
100%
1 Rating
8.7
87%
20 Ratings

Vendor-offered crowdsourcing

N/A
0 Ratings
8.6
86%
9 Ratings

Attribute Ratings

  • eSurveysPro.com is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.0

eSurveysPro.com

90%
1 Rating
7.7

Typeform

77%
44 Ratings

Likelihood to Renew

eSurveysPro.com

N/A
0 Ratings
10.0

Typeform

100%
1 Rating

Usability

eSurveysPro.com

N/A
0 Ratings
7.6

Typeform

76%
8 Ratings

Support Rating

eSurveysPro.com

N/A
0 Ratings
7.7

Typeform

77%
7 Ratings

Likelihood to Recommend

eSurveysPro.com

It is extremely helpful in deciding if we want to roll out a new peoduct or service to our current customers. We are able to get feedback that helps guide decisions so we can keep our customers happy.
Brandi Brown-Lang | TrustRadius Reviewer

Typeform

I believe that Typeform is the best solution on the market for custom web forms, surveys, and more. The opportunities are really endless when you think about how forms can be used in a company - lead generation, user engagement surveys, training quiz, idea generation, etc. The information you collect can then be manipulated or sent to another service to automate processes within the organization
Jamie Drahos | TrustRadius Reviewer

Pros

eSurveysPro.com

  • Highly customizable
  • Instant data
  • Easy way for customers to provide feedback in a non-confrontational way
Brandi Brown-Lang | TrustRadius Reviewer

Typeform

  • Creating a form is really easy, no knowledge of coding is needed.
  • I like how you can navigate almost their entire website using only your keyboard. I think it shows new users that the forms you create can be navigated just as easily.
  • The ability to create a custom Thank You screen is great too. It allows your users to feel like this form was created specifically for them by you, not just generated online.
Dave Becker | TrustRadius Reviewer

Cons

eSurveysPro.com

  • I wish we knew a way to use it for prospective customers
  • Our company should utilize it on missed sales instead of only current customers
  • I wouldn’t change anything about the service itself, just how we utilize it
Brandi Brown-Lang | TrustRadius Reviewer

Typeform

  • I would love to see improved integrations of Typeform with the other tools that we use. While Typeform's in-app chat integration with Intercom is great, it doesn't cover ALL of our use cases with issuing surveys, and we'd really like to see support for email surveys that are easy and quick for recipients to submit without additional hassle.
  • We will always welcome additional insights/analytics provided with the feedback results that come in for our Typeforms. The more presentable they are, the more we can use them for internal and external use. Typeform just recently added a 'Stories' beta that caters to this so we're excited to see what more they'll be doing with it.
  • While most of our team is pretty tech savvy and very independently figures out new technology, starting out with creating a first Typeform survey may be more challenging with other less technological teams, as their creator is very conservative with real estate and uses icons instead of titles for links (though you can mouse over the menu to see the title of an item).
Bethany Chan | TrustRadius Reviewer

Pricing Details

eSurveysPro.com

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$100 per year

eSurveysPro.com Editions & Modules

Edition
Basic$1001
Premium$2001
Corporate$4001
Enterprise$8001
Dedicated$2,4001
  1. per year
Additional Pricing Details

Typeform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$3,000 *Per Month

Typeform Editions & Modules

Edition
Essentials30.001
Professional35.001
Premium59.001
  1. *Per Month
Additional Pricing Details
*For annual contract.

Likelihood to Renew

eSurveysPro.com

No score
No answers yet
No answers on this topic

Typeform

Typeform 10.0
Based on 1 answer
We have had such success with Typeform, and it has been able to exceed our expectations for the range of products it offers
Anonymous | TrustRadius Reviewer

Usability

eSurveysPro.com

No score
No answers yet
No answers on this topic

Typeform

Typeform 7.6
Based on 8 answers
The overall usability of Typeform is extremely easy and self explanatory. It was quick and simple to learn how to create surveys with the templates and how to add and customize the type of answers or questions you ask. It is very easy to pull the data from the survey results, where the data is broken down and has nice graphs.
Anonymous | TrustRadius Reviewer

Support Rating

eSurveysPro.com

No score
No answers yet
No answers on this topic

Typeform

Typeform 7.7
Based on 7 answers
Typeform has a great help section that ranges from first steps, making a form, and question types to results and account and profile settings. The tutorials are short and concisely cover what you need to get going within a couple of minutes. I think the community is also a plus, as one can ask questions about more complex outcomes or if one gets stuck with a particularly unique form creation scenario.
Anonymous | TrustRadius Reviewer

Alternatives Considered

eSurveysPro.com

eSurveysPro.com was something I had heard about from a coworker and we decided to talk to marketing about implementation. Everyone was impressed and eSurveysPro.com has just been great to do business with.
Brandi Brown-Lang | TrustRadius Reviewer

Typeform

When looking for a feature rich & flexible / customizable solution, Typeform beats out everyone. However, for specific use cases (like NPS), AskNicely is a clear winner in terms of features, but is much too expensive. Typeform is also fun to use, especially compared to Wufoo which seems so out of date
Anonymous | TrustRadius Reviewer

Return on Investment

eSurveysPro.com

  • We have been able to have a pulse on what our customers need so we can keep them from leaving us for competition.
  • We have been able to not waste time on projects our customers are not interested in.
  • It has changed our process on how we create. We talk to the customer more before we really hit the drawing board, saving time and money.
Brandi Brown-Lang | TrustRadius Reviewer

Typeform

  • Typeform is relatively cheap. This helps keeps cost down and ensure a positive ROI.
  • The ability to accept online payment and set up an online store is phenomenal. In theory, you don't even need a website any more for an online store. Just a domain forwarded to your Typeform.
Sean Pomory | TrustRadius Reviewer

Screenshots

Typeform

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