Exabeam headquartered in San Mateo, Exabeam Fusion, a SIEM + XDR. The vendor states the modular Exabeam platform allows analysts to collect unlimited log data, use behavioral analytics to detect attacks, and automate incident response. The Exabeam platform can be deployed on-premise or from the cloud. Exabeam can also integrate information from the Exabeam Threat Intelligence Service, or into a third-party SIEM.
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New Relic
Score 7.8 out of 10
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New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
ReliaQuest GreyMatter
Score 10.0 out of 10
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ReliaQuest offers Open XDR-as-a-Service via ReliaQuest GreyMatter, a cloud-native Open XDR platform that brings together telemetry from any security and business solution—on-premises, in one or multiple clouds--to unify detection, investigation, response and resilience. ReliaQuest combines technology and 24/7/365 security expertise to give organizations the visibility and coverage they require to make their cybersecurity program more effective. ReliaQuest, headquartered in Tampa, boasts hundreds…
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Pricing
Exabeam Fusion
New Relic
ReliaQuest GreyMatter
Editions & Modules
No answers on this topic
Free (Forever)
$0
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
per month per event (after first 1000 free events per month)
Standard
$99
per month per full user (after first free full user - unlimited free basic users)
As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.
New Relic its an excellent tool for monitoring services used on the SAAS universe, like web servers, relational and nosql dbms, reverse proxies, text databases, etc. Its also a powerful tool to monitor resource usage on said servers. However, its not well fitted to monitor custom services - if you need to generate alerts based on logs or database information, for example
Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.
More and better drop-down menus, some items in threat hunter require you know subsets.
Less dashboards, combine AA and DL without having separate logins.
More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations.
Quarterly health checkup diagnostics of systems sent out to users.
And while powerful, building tailored dashboards with organ-specific metrics (such as energy load variance across regions) can be difficult to navigate. The UI isn't as drag-and-drop easy, and query-based widgets typically involve some trial and error for non-devs.
Alerts may be hypersensitive or over general. I We often get a spam of non-critical alerts while doing load testing, all overhauling to me alone and making it difficult to identify actual issues especially in energy systems where spikes are very common.
With our expanding fleet of Iot devices, the per-host pricing model is becoming expensive, quickly. More detailed billing based on microservices, or that works at sensor level, would make it more adaptable for energy platforms.
Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.
The only issue that we have had with New Relic is that the price might be a little expensive for smaller companies. The amount of data you store in New Relic impacts the cost, and can get away from you if you don't work closely with the vendor. Overall though the application is top notch.
Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.
I have given this much rating as I am used New Relic in different sectors and for different use cases like its K8s monitoring, infra monitoring, full stack monitoring as compare to other tools New Relic gives data in a formatted and connected way, and also it is giving us value for money. It also launches new features day by day which helps users to track the issue very quickly. It also supports OTel integrations which is the latest trend of observability tools. thats why I had given this much rating to New Relic.
Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.
The support team has been really helpful and resolved most of the issues on time. However, for a couple of issues, several follow-ups were needed to elicit a reasonable response. The issue was deeply technical and could have been investigated only by their Architects, and bringing them into the ticket took longer than needed
It's better to start by implementing New Relic in one project and test everything. Try to follow best recommended practices and read all the official documentation. Everything seems well tested. Then, start by installing agents to the rest of your projects and keep a close look to all logs and metrics New Relic gives you.
Data Dog has solutions that look more attractive, but not at their price point. We have also tried to build a solution straight from the Cloud, where our business is built, but some things are too hard to replicate. This shows that New Relic is useful and helps our efficiency.
Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.
RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.
