Exact Online vs. IFS Applications vs. Viewpoint Spectrum

If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...

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Order to cash processes and scenario are implemented natively in IFS. An HR module exists for career management also (objectives, comportments, training, mobility) but may be improved in terms of workflow validation (e.g. training to validate by a manager) or reporting.

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The Installation team is amazing. They provide clear guidance at the beginning of the process regarding what is expected and what needs to be done. The implementation manager follows up monthly with you to make sure you are on track and if you need additional help. They are very helpful and responsive in resolving issues.

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• Complete pack with many options, use it as CRM, ERP or simply for your bookings.
• Many connections with external programs, webshops, etc.
• Automatic backups.

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• It supports the web version in most later versions.
• It provides various mobile versions of the applications as mobile apps to cater various areas.
• IFS Applications allows easy configurations of the application without going for costly customization.
• It covers almost every areas of an industrial company so any other third party applications are minimum.
• It allows safer and easier built-in options for integrations capabilities.

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• Job Costing - Viewpoint Spectrum handles job costing per project, per work order, per site, and gives us an up to date analysis of the project.
• HR - helps to keep all of the training certifications and HR incidents in a consistent and manageable order for all Managers to use.

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• Support... It's bad, and when you want to stop or step back it's near impossible.
• Price, they tend to increase it without warning, and with all the extras it goes up fast.
• If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.

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• Handling massive volumes of data can be improved.

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• Support isn't readily available. You can submit a ticket and wait days before it's picked up. Even critical issues (system outages) can wait an hour or two before someone responds.
• Large companies will feel limited. This product wasn't designed to handle large amounts of data, and performance seems to slow when there are more than 80 concurrent users.
• The new developments are limited. HR Management is less robust than a third-party product specializing in HR Management. Viewpoint Analytics is nowhere near as robust as Power BI or Tableau.

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The product is working for us and the cost to implement a new system does not warrant the expense.

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The system is very difficult to use, overly complex, and difficult to learn. It also has limitations that are hard to overcome.

There's a little bit of a learning curve, but once you've been working in the system for a while, it becomes second nature. I would say that out of all of the other software that I've personally used, Spectrum has been the easiest one to pick up and learn quickly

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I've never seen Spectrum down

For the most part the product is very reliable. Since we are hosted we sometimes have connectivity issues but I would say that is more our ISP than Spectrum.

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We have been unable to get answers to our questions, solutions to our problems, and they don't seem interested in working in the construction industry.

The support has recently changed. Last year, you could call in and get an immediate response. Now that doesn't seem possible unless you have an urgent situation with access to the software, payroll or payables. I have found that using chat or e-mail works nicely for the most part, but sometimes I feel it would be easier if someone from support would jump on our site and take a first-hand look rather than going back and forth

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Our trainer was excellent and navigated the time zone differences expertly. She gave us test assignments to complete and was available for questions at any time.

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My only insight would be to take time in your implementation and training process; ours was six weeks from start to finish.

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I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.

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IFS Applications is based on Agile Technology which allows organizations to reconfigure user interface as per user requirements and make it user-friendly. Other applications are lagging on many fronts like User Interface, Online help document availability, Implementation methodology, and post-implementation expenses.

I have previously used Sage Masterbuilder, another construction industry software. This has been a number of years ago. The company I am working for already had Spectrum and have been using it for as long as it has been around when it was known as Forefront. Based on conversations I've had with the personnel that were here at the time of purchase, Spectrum clicked off all the boxes they were looking for.

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You can grant user specific access which is nice. Project managers do not need all the same modules as Accounting. But Accounting does need access to PM modules as well

• Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
• Positive: Once an ERP connection is running you can automate a lot in the process.

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• Reporting is now centralized and managed. Previously, reports were outside the information systems and there was a risk of incoherence.
• Accounting controls are now in place on the overall processes, including production, which helped the company to reduce closing periods or to produce more easily official mandatory accounting files yearly.
• Interfaces between the CRM forecast tool and IFS helped to keep the tools in sync, and to decrease the processing times prior to production launch.

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• [In my opinion,] it takes at LEAST twice as long to do our jobs now.
• [I feel like] we are paranoid about something not being printed correctly because of [what I believe are] buggy text fields.
• [In my experience,] we still have to refer to a physical file cabinet with paper, even though a main point of switching was to go paperless.
• [In our experience,] screens can now be "locked", so we can't see something if our coworker is also looking at it.
• [I believe that] the financial hit our company took from this switch was astronomical. [In my opinion:] Beware!