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Exact Online vs. Infor CloudSuite ERP vs. Microsoft Dynamics SL

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Exact Online

    Score8 out of 10
    N/AExact Online is a configurable, cloud-based multi-purpose Enterprise Resource Planning (ERP) Suite from global company Exact Software, headquartered in the Netherlands.

    $158

    per month

    Infor CloudSuite ERP

    Score7.2 out of 10
    N/AInfor CloudSuite ERP is the company's cloud-based ERP suite for medium to large global manufacturers, distributors, and after-sales service providers—delivering flexibility to manage mixed-mode and complex value chains.N/A

    Microsoft Dynamics SL

    Score5.1 out of 10
    N/AMicrosoft Dynamics SL is one of the ERP products in the Dynamics family. This product was acquired from Solomon 2000. The product is typically used by SMBs, particularly in project-based businesses (e.g. construction). It has strong accounting and project management capabilities.N/A
    Pricing
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Editions & Modules
    Exact for Time & Billing
    $158
    per month
    Exact for Wholesale Distribution
    237-554
    per month
    Exact for Project Management
    316-369
    per month
    Exact for Manufacturing
    422-739
    per month
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Free Trial
    YesNoNo
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional Details———
    More Pricing Information
    Community Pulse
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Considered Multiple Products
    Exact Software
    No answer on this topic
    Infor
    No answer on this topic
    Microsoft
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    90%
    Happy with the feature set
    19 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Customization
    Comparison of Customization features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    7.5
    1 Ratings
    0% below category average
    Infor CloudSuite ERP
    6.0
    25 Ratings
    22% below category average
    Microsoft Dynamics SL
    6.0
    6 Ratings
    22% below category average
    API for custom integration8.01 Ratings6.423 Ratings6.06 Ratings
    Plug-ins7.01 Ratings5.723 Ratings6.04 Ratings
    Security
    Comparison of Security features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    8.0
    1 Ratings
    5% below category average
    Infor CloudSuite ERP
    8.2
    27 Ratings
    2% below category average
    Microsoft Dynamics SL
    8.7
    10 Ratings
    4% above category average
    Single sign-on capability8.01 Ratings8.824 Ratings7.49 Ratings
    Role-based user permissions8.01 Ratings7.626 Ratings10.09 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    4.7
    1 Ratings
    46% below category average
    Infor CloudSuite ERP
    7.3
    32 Ratings
    3% below category average
    Microsoft Dynamics SL
    8.0
    10 Ratings
    6% above category average
    Dashboards4.01 Ratings7.925 Ratings8.06 Ratings
    Standard reports6.01 Ratings7.430 Ratings8.010 Ratings
    Custom reports4.01 Ratings6.530 Ratings8.010 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    6.9
    1 Ratings
    11% below category average
    Infor CloudSuite ERP
    6.2
    30 Ratings
    22% below category average
    Microsoft Dynamics SL
    7.1
    11 Ratings
    8% below category average
    Accounts payable7.01 Ratings7.627 Ratings6.011 Ratings
    Accounts receivable7.01 Ratings8.527 Ratings6.08 Ratings
    Global Financial Support5.01 Ratings5.017 Ratings6.02 Ratings
    Primary and Secondary Ledgers5.01 Ratings6.715 Ratings6.63 Ratings
    Journals and Reconciliations6.01 Ratings4.818 Ratings3.04 Ratings
    Configurable Accounting7.01 Ratings6.419 Ratings8.03 Ratings
    Standardized Processes8.01 Ratings7.122 Ratings6.03 Ratings
    Inventory Management
    Comparison of Inventory Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    7.0
    1 Ratings
    13% below category average
    Infor CloudSuite ERP
    8.2
    25 Ratings
    3% above category average
    Microsoft Dynamics SL
    5.7
    6 Ratings
    33% below category average
    Inventory tracking7.01 Ratings7.924 Ratings5.06 Ratings
    Automatic reordering00 Ratings7.417 Ratings00 Ratings
    Location management00 Ratings8.123 Ratings6.03 Ratings
    Order Management
    Comparison of Order Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    6.7
    1 Ratings
    17% below category average
    Infor CloudSuite ERP
    8.3
    26 Ratings
    5% above category average
    Microsoft Dynamics SL
    6.2
    4 Ratings
    24% below category average
    Pricing7.01 Ratings7.424 Ratings6.03 Ratings
    Order entry7.01 Ratings8.025 Ratings3.04 Ratings
    Cost of goods sold6.01 Ratings8.124 Ratings7.03 Ratings
    Credit card processing00 Ratings8.411 Ratings7.02 Ratings
    Order Orchestration00 Ratings8.414 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    Infor CloudSuite ERP
    8.0
    21 Ratings
    6% above category average
    Microsoft Dynamics SL
    5.7
    4 Ratings
    28% below category average
    Billing Management7.01 Ratings6.417 Ratings6.02 Ratings
    Cash and Asset Management7.01 Ratings8.519 Ratings7.33 Ratings
    Period Close7.01 Ratings8.518 Ratings6.04 Ratings
    Travel & Expense Management00 Ratings8.08 Ratings5.01 Ratings
    Budgetary Control & Encumbrance Accounting00 Ratings4.914 Ratings6.32 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    6.7
    1 Ratings
    12% below category average
    Infor CloudSuite ERP
    8.4
    6 Ratings
    10% above category average
    Microsoft Dynamics SL
    4.7
    3 Ratings
    47% below category average
    Budgeting and Forecasting8.01 Ratings7.35 Ratings7.33 Ratings
    Project Costing8.01 Ratings8.45 Ratings6.33 Ratings
    Cost Capture7.01 Ratings9.25 Ratings2.12 Ratings
    Capital Project Management7.01 Ratings8.02 Ratings8.01 Ratings
    Customer Contract Compliance6.01 Ratings9.01 Ratings00 Ratings
    Project Revenue Recognition7.01 Ratings9.02 Ratings2.01 Ratings
    Payroll Management
    Comparison of Payroll Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    6.4
    6 Ratings
    16% below category average
    Microsoft Dynamics SL
    8.5
    2 Ratings
    12% above category average
    Pay calculation00 Ratings4.16 Ratings9.62 Ratings
    Benefit plan administration00 Ratings3.76 Ratings00 Ratings
    Direct deposit files00 Ratings6.96 Ratings9.01 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    8.4
    10 Ratings
    17% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Project Planning and Scheduling00 Ratings8.09 Ratings00 Ratings
    Task Insight for Project Managers00 Ratings9.010 Ratings00 Ratings
    Project Mobile Functionality00 Ratings9.08 Ratings00 Ratings
    Definable Resource Pools00 Ratings8.08 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    7.9
    7 Ratings
    6% above category average
    Microsoft Dynamics SL
    6.3
    1 Ratings
    17% below category average
    Award Lifecycle Management00 Ratings7.34 Ratings6.01 Ratings
    Procurement
    Comparison of Procurement features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    8.1
    16 Ratings
    13% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Bids Analyzed and Compared00 Ratings6.19 Ratings00 Ratings
    Contract Authoring00 Ratings6.18 Ratings00 Ratings
    Contract Repository00 Ratings6.18 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated00 Ratings8.114 Ratings00 Ratings
    Supplier Management00 Ratings7.614 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    6.5
    9 Ratings
    4% below category average
    Microsoft Dynamics SL
    -
    Ratings
    Risk Repository00 Ratings7.67 Ratings00 Ratings
    Control Management00 Ratings5.19 Ratings00 Ratings
    Control Efficiency Assessments00 Ratings5.08 Ratings00 Ratings
    Issue Detection00 Ratings3.28 Ratings00 Ratings
    Remediation and Certification00 Ratings5.18 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    15 Ratings
    1% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Transportation Planning and Optimization00 Ratings5.111 Ratings00 Ratings
    Transportation Execution Management00 Ratings5.110 Ratings00 Ratings
    Trade and Customs Management00 Ratings5.19 Ratings00 Ratings
    Fulfillment Management00 Ratings5.111 Ratings00 Ratings
    Warehouse Workforce Management00 Ratings6.810 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    7.1
    18 Ratings
    5% below category average
    Microsoft Dynamics SL
    6.0
    1 Ratings
    22% below category average
    Production Process Design00 Ratings5.816 Ratings00 Ratings
    Production Management00 Ratings5.817 Ratings6.01 Ratings
    Configuration Management00 Ratings6.217 Ratings00 Ratings
    Work Execution00 Ratings5.813 Ratings00 Ratings
    Manufacturing Costs00 Ratings6.017 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    8.2
    18 Ratings
    11% above category average
    Microsoft Dynamics SL
    6.0
    1 Ratings
    20% below category average
    Forecasting00 Ratings7.312 Ratings00 Ratings
    Inventory Planning00 Ratings8.418 Ratings6.01 Ratings
    Performance Monitoring00 Ratings8.514 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Exact Online and Infor CloudSuite ERP and Microsoft Dynamics SL
    Feature
    Exact Online
    -
    Ratings
    Infor CloudSuite ERP
    7.8
    12 Ratings
    6% above category average
    Microsoft Dynamics SL
    -
    Ratings
    Proposal Management00 Ratings6.810 Ratings00 Ratings
    Product Master Data Management00 Ratings6.812 Ratings00 Ratings
    Best Alternatives
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Small Businesses
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Medium-sized Companies
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Zoho One
    Score9.1 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Likelihood to Recommend
    4.0
    (1 ratings)
    7.1
    (38 ratings)
    5.0
    (18 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.9
    (8 ratings)
    5.4
    (8 ratings)
    Usability
    -
    (0 ratings)
    7.3
    (23 ratings)
    3.0
    (7 ratings)
    Availability
    -
    (0 ratings)
    -
    (0 ratings)
    9.9
    (2 ratings)
    Performance
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (7 ratings)
    9.5
    (4 ratings)
    Online Training
    -
    (0 ratings)
    -
    (0 ratings)
    1.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (4 ratings)
    Product Scalability
    -
    (0 ratings)
    -
    (0 ratings)
    1.4
    (2 ratings)
    User Testimonials
    Exact OnlineInfor CloudSuite ERPMicrosoft Dynamics SL
    Likelihood to Recommend
    Exact Software
    If you are a big company and have an active accountant then this system can be for you, it has many options but you need dedication. But the price starts from €39 and then you are not there...Most of the time you need other options to make it complete. Like ERP functions + €199~ want to book hours? +€129. And this is all per month... It goes up so fast that it's not interesting for small companies. When there are better options on the market that are even free...
    Incentivized
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    Infor
    We have had great success with inventory management and production planning/execution. Also, data and system integrity have been key to our overall solution satisfaction. We struggle when it comes to reporting and analytics. The base product leaves room for improvement as much of the core reporting is not easily configurable and lacks the ability to scale forcing us to build a reporting model outside the solution
    Incentivized
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    Microsoft
    For a small to mid-size business, MS Dynamics SL is effective. We are capable of managing our finances with a very low risk of error. We have worked with MS Dynamics for almost 15 years and have more than doubled the size of our business in that time with very few issues from the program. We have exponentially increased our revenue and reporting demands and have found SL to be very dependable and stable. The program does have the occasional glitch and those are sometimes outside of the realm of expertise of our IT department. SL support is excellent, but their timeliness is not as urgent as ours.
    Incentivized
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    Pros
    Exact Software
    • Complete pack with many options, use it as CRM, ERP or simply for your bookings.
    • Many connections with external programs, webshops, etc.
    • Automatic backups.
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    Infor
    • Very stable product. Some of its weaknesses are also its strengths. The lack of web services seems to actually increase stability.
    • No software vendor in this space is perfect. Lawson does perform as advertised.
    • Again, a weakness of this (limited functionality) is a hidden strength as well. In software there is a complexity/feature tradeoff. Where Lawson lacks in features, it does give you a more simple setup for your organization.
    Incentivized
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    Microsoft
    • Provides flexibility for complex project based cost accounting
    • Strong and flexible allocation processer for cost allocations, markups, and pricing
    • A "Flexible Billing" module under the project controller series that allows for multiple billing formats ranging from fixed price schedule of values, T&M or Cost Plus, and scheduled billing.
    • Flexible reporting with options using Crystal Reports, SSRS, a Quick Query tool, and ability to tie into MS Office tools such as MS Access and MS Excel
    • Tight integration with Financials, but also the ability to integrate with modules such as Sales Order, Inventory, and Field Service
    • Customization abilities ranging from a VBA (visual basic for application) foundation to allow customizing existing forms to the ability to use the SDK (Software Development Kit) to build more complex customizations that integrate with Dynamics SL.
    Incentivized
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    Cons
    Exact Software
    • Support... It's bad, and when you want to stop or step back it's near impossible.
    • Price, they tend to increase it without warning, and with all the extras it goes up fast.
    • If you wanna spend all your time in accounting buy Exact... It can be complex and many handlings needs to be done.
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    Infor
    • Trying to locate forms that you haven't used before is not very user friendly
    • overall view and navigation is very old style and could use an update
    • Reports are built in and not very customizable, could also use an easy report reference guide.
    Incentivized
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    Microsoft
    • Reporting in the Project module is lacking functionality. I understand that most companies have specific needs when it comes to tracking project information but the standard reports are not good.
    • I would recommend a product like Management Reporter that is for Projects only. Project Reporter should allow users to pull in all Project related data into reports.
    • Fixing suspended batches. Obviously all of us users have experienced this mess. SL knows what needs to be corrected and there could be some step by step fixes in a separate repair module to do the steps we do in Query Analyzer.
    Incentivized
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    Likelihood to Renew
    Exact Software
    No answers on this topic
    Infor
    The main problem with it is the support provided and the support available on the market. Both are limited. Plus, it is a nightmare from a connectivity point of view, which is obvious, since the off-the-shelf tools usually include built-in connectors to Oracle and SAP, specifically S-4Hana. Retrieving data is also not easy, and specifically, to get behind the logic of special reports without direct StreamServe knowledge, which is the rarest of all, is almost impossible
    Incentivized
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    Microsoft
    Unfortunately, Dynamics' lack of ability to smoothly integrate with our CRM system is causing us to look at other solutions. The efficiencies that we gain by using Dynamics for our day to day accounting are lost in the constant headaches of getting sales quotes to import properly into the system for invoicing. Another major issue for us has been budgeting and reporting. We currently do all of our budgeting and board reporting in Excel, which is too time consuming and inefficient, especially when a system as robust as Dynamics should easily be able to handle this relatively simple task.
    Incentivized
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    Usability
    Exact Software
    No answers on this topic
    Infor
    Industry fit: Infor M3 is designed for specific industries, such as manufacturing, distribution, and food and beverage. If your organization operates in one of these industries, Infor M3 may be a good fit.Functionality: Consider the specific features and functionality that your organization requires from an ERP system, such as financial management, supply chain management, manufacturing, and sales and marketing. Review Infor M3's capabilities in these areas to determine if it meets your needs.
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    Microsoft
    I rate it a 10 because we have removed the fields we don't need so users can really crank the data into the system. The software was designed for the professional services firm in mind but does a tremendous job for construction firms and "blended" companies that are both distribution firms but project centric as well. Perhaps they drop ship inventory to a project where their employees or subs need to work on a project for example.
    Incentivized
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    Reliability and Availability
    Exact Software
    No answers on this topic
    Infor
    No answers on this topic
    Microsoft
    We have had only one unplanned outage for 2 hours in the last 30 months. We shut down for 30 min to 1 hour once a month, but that is for Microsoft OS updates to the servers. Being a 24/7 world wide operation, the reliability is really important. We do get an 8 hour window on the weekend that we can be down for a short period to install Microsoft Dynamics SL updates, but we do not have many of those. On our last version upgrade, we shut the users out at 9:30 am and were fully operational in less than 6 hours. The upgrade was New SQL server, New SL server and 2 new Citrix servers.
    Incentivized
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    Support Rating
    Exact Software
    No answers on this topic
    Infor
    The overall support of Inform M3 is simply the best! There isn't a single flaw that I can detect or think of about this software! I can't possibly express the greatness of the availability and all of the possibilities achieved. The ease of use and a lot of functionalities such as flexibility [allows in] configuration to add new functionalities fast.
    Incentivized
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    Microsoft
    Support is only used when needed, so unfortunately ,they get all the odd issues. It's a difficult business, but Microsoft and our firm do a great job of meeting customer needs. We get routine feedback that our support services are very good.
    Incentivized
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    Implementation Rating
    Exact Software
    No answers on this topic
    Infor
    No answers on this topic
    Microsoft
    Just to let it take its course. The implementation for me once I became a part of my former organization was pretty seamless. Just get to know the basics and call the support team to ask questions if you need help on an issue, should they arise. They are ready, willing, and able to help!
    Incentivized
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    Alternatives Considered
    Exact Software
    I would not select Exact Online, but I can direct you to better options. Due to the high price, getting behind the competition and support I would suggest options like Zoho Books for you bookings, or CyberStockroom as ERP. And here in the Netherlands e-boekhouden.nl is a real nice, cheap, and fast working booking platform for the smaller companies.
    Incentivized
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    Infor
    One of the products I have used is an Oracle accounting product. I feel that Infor stands up well when comparing to the Oracle product especially for the accounting functions. In comparing it to Microsoft Dynamics I feel that Infor is easier to use in some accounting tasks. The one thing the Dynamics has going for it is the ease of use with other Microsoft Products.
    Incentivized
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    Microsoft
    Of the comparable mid-range ERP systems, Dynamics SL competes at the lower end based on price, but also above the high-end based on flexibility, data, and reporting. Being able to stay with the same core accounting from a $100 million dollar company to a $3 billion dollar company shows the range of capabilities.
    Incentivized
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    Scalability
    Exact Software
    No answers on this topic
    Infor
    No answers on this topic
    Microsoft
    Since the backbone of the database is MS SQLServer, the database can be easily scaled.
    Incentivized
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    Return on Investment
    Exact Software
    • Negative: High costs and implement time turned 1 client in to the negative, and after 2 years of use wants to stop.
    • Positive: Once an ERP connection is running you can automate a lot in the process.
    Incentivized
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    Infor
    • Reduced period close processing by more than a day
    • Allowed the creation and adoption of shared services organization leading to improved performance and headcount allocations
    • Created more consistent business processes driving efficiency
    • Greatly improved security and reliability through cloud platform, granular security groups and SSO functionality
    • Improving customer experience through integrated customer and partner portals
    Incentivized
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    Microsoft
    • More time is spent on manipulating reports which can and should be automated.
    • Lack of electronic invoicing process and other green technology features creates more cost on printing and storage costs.
    • The lack of a user friendly interface requires more training and a bigger learning curve for staff.
    Incentivized
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    ScreenShots

    Infor CloudSuite ERP Screenshots

    Screenshot of a CloudSuite dashboard exampleScreenshot of a view of CloudSuite IndustrialScreenshot of a view of CloudSuite Distribution