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Expensify vs. Xoom, a PayPal Service (personal use only)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Expensify

    Score9 out of 10
    N/AExpensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.

    $5

    per month per user

    Xoom, a PayPal Service (personal use only)

    Score7 out of 10
    N/AXoom, a PayPal Service, is an online money transfer service for quickly sending money internationally. Xoom’s services are currently for personal use only, and business usage is against its terms of service.N/A
    Pricing
    ExpensifyXoom, a PayPal Service (personal use only)
    Editions & Modules
    Collect
    $5
    per month per user
    Control
    $9
    per month per user
    No answers on this topic
    Offerings
    Pricing Offerings
    ExpensifyXoom, a PayPal Service (personal use only)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    ExpensifyXoom, a PayPal Service (personal use only)
    Considered Both Products
    Expensify
    No answer on this topic
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    224 Answers
    100%
    Would buy again
    22 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    183 Answers
    95%
    Delivers good value for the price
    21 Answers
    Happy with the feature set
    97%
    Happy with the feature set
    222 Answers
    100%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    121 Answers
    95%
    Lived up to sales and marketing promises
    19 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    123 Answers
    100%
    Implementation went as expected
    20 Answers
    Features
    ExpensifyXoom, a PayPal Service (personal use only)
    Expense Management
    Comparison of Expense Management features of Expensify and Xoom, a PayPal Service (personal use only)
    Feature
    Expensify
    9.6
    170 Ratings
    15% above category average
    Xoom, a PayPal Service (personal use only)
    -
    Ratings
    Employee Expense Reporting9.8170 Ratings00 Ratings
    Corporate Card Reconciliation9.474 Ratings00 Ratings
    Payment Management
    Comparison of Payment Management features of Expensify and Xoom, a PayPal Service (personal use only)
    Feature
    Expensify
    9.4
    158 Ratings
    16% above category average
    Xoom, a PayPal Service (personal use only)
    -
    Ratings
    Customizable Approval Policies9.4109 Ratings00 Ratings
    Financial Document Management9.4114 Ratings00 Ratings
    Payment Status Tracking9.8130 Ratings00 Ratings
    Payment Audit Trail9.8101 Ratings00 Ratings
    Duplicate Bill Detection9.3130 Ratings00 Ratings
    Advanced OCR9.0108 Ratings00 Ratings
    Electronic Funds Transfer9.491 Ratings00 Ratings
    Best Alternatives
    ExpensifyXoom, a PayPal Service (personal use only)
    Small Businesses
    Brex
    Score9 out of 10
    No answers on this topic
    Medium-sized Companies
    BILL Spend & Expense
    Score8.9 out of 10
    No answers on this topic
    Enterprises
    Emburse Expense Enterprise (formerly Chrome River)
    Score8.3 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ExpensifyXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    9.6
    (264 ratings)
    8.4
    (22 ratings)
    Likelihood to Renew
    10.0
    (14 ratings)
    8.0
    (1 ratings)
    Usability
    9.6
    (165 ratings)
    9.0
    (1 ratings)
    Support Rating
    8.5
    (44 ratings)
    9.0
    (2 ratings)
    Implementation Rating
    9.5
    (2 ratings)
    7.0
    (1 ratings)
    User Testimonials
    ExpensifyXoom, a PayPal Service (personal use only)
    Likelihood to Recommend
    Expensify
    I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
    Incentivized
    Read full review
    Discontinued Products
    Xoom is best suited to send and receive money between two people who live in different countries, not only that we can also send money to our friends, colleagues, family members directly in their bank accounts. They have a great currency exchange functionality that directly converts our received money into our local currency, and deposits it into our bank account within a few minutes. The only drawback is that not many people know about it, it needs good marketing so that more people can use this service, and from my experience, I can say it is very secure and a good competitor of Payoneer.
    Incentivized
    Read full review
    Pros
    Expensify
    • Easy to access online portal whether using a mobile device or desktop app
    • Receipts can be uploaded in a breeze and automatically categorized
    • Expense Reports are submitted monthly on autopilot
    • Expenses for gas is calculated on the app by entering the starting/ending destinations.
    Incentivized
    Read full review
    Discontinued Products
    • Very fast transfer and very secure as being of PayPal.
    • Receiver don't need to download the app or use Xoom.
    • It supports bank and debit card to transfer funds and same with the receiver.
    Incentivized
    Read full review
    Cons
    Expensify
    • I wish that I could sync accounts on the back end kind of like with banking software, so that Expensify would automatically port over receipts for recurring expenses as soon as they're available
    • It would be nice to one-click submit an expense all the way through instead of having to attach it to a report
    • Wackier profile icons? :) Not a big deal. This software is pretty much amazing as it is now, and typically the urge to update and modify very good software leads to poor outcomes!
    Incentivized
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    Discontinued Products
    • Some destinations take longer to get delivered to.
    • Higher amounts of money are harder to transfer.
    • High fees when trying to add funds to new card.
    Incentivized
    Read full review
    Likelihood to Renew
    Expensify
    We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
    Incentivized
    Read full review
    Discontinued Products
    I don't see any other service that is so versatile and which offers such a breadth of services.
    Incentivized
    Read full review
    Usability
    Expensify
    My rating of 8 out of 10 for Expensify's overall usability reflects its strong performance in empowering individual users and streamlining core expense processes, while acknowledging that there are specific areas, particularly on the administrative or enterprise side, where the user experience could be further refined. Exceptional End-User Experience (for basic tasks).Automation & Time-Saving Features.Clear Workflow for Approvers. Why it's not a perfect 10 (areas for improvement that dock points): Limited corporate bank to choose from, limited multi-currency to pay to ( for instance, as a foreign corporatio,n i cannot pay with my US account to Israeli employees, or pay to our UK employees)
    Read full review
    Discontinued Products
    It's one of the most easy to use and intuitive platforms. The app is very powerful as well.
    Incentivized
    Read full review
    Support Rating
    Expensify
    Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
    Incentivized
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    Discontinued Products
    The support team is excellent. They help with any queries.
    Incentivized
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    Implementation Rating
    Expensify
    The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
    Read full review
    Discontinued Products
    The implementation was largely successful. Since this was a large shift from normal practices, we faced a few teething problems, but largely I'd say it went well.
    Incentivized
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    Alternatives Considered
    Expensify
    It is definitely 10 times better than using an Excel spreadsheet. We are talking a digitized with AI type capabilities to do the work for you. It’s honestly a lifesaver. This beats manual calculations and data entry any day. Scanning 100 receipts and saving them to pdf files not only takes space on your storage but it is an extra unnecessary step
    Incentivized
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    Discontinued Products
    We agreed to select Xoom as the main payment method since it had more flexible options. It gives the user a full guarantee of transacting safely and when there is a conflict the customer support team acts quickly. The charges for sending and receiving money are relatively low as compared to other platforms. The mobile application has biometric login features making it difficult for unauthorized users to access confidential information.
    Incentivized
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    Return on Investment
    Expensify
    • We went from paying credit card fees with no approval process to a no fees and complex approval processes.
    • I personally save time in not having to develop a spend report I just have my admin assistent fill in the details of the auto generated report and it is done. Went from an hour long process to 5- 10 minutes max to prepare a high quality audit ready report.
    Incentivized
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    Discontinued Products
    • We have had an uptick in payment processing times.
    • We receive payments from customers on time with no lag between invoice and payment dates.
    • Overall Xoom has literally added to our bottom line by allowing more than a physical check payment option.
    Incentivized
    Read full review
    ScreenShots

    Expensify Screenshots

    Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.