Expensify vs. Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 7.2 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$0
per month
Zoho Expense
Score 8.3 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.N/A
Pricing
ExpensifyZoho Expense
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
No answers on this topic
Offerings
Pricing Offerings
ExpensifyZoho Expense
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ExpensifyZoho Expense
Considered Both Products
Expensify
Chose Expensify
Other alternatives have similar features with better value and better customer service. Our company will be moving to Zoho Expenses.
Chose Expensify
Expensify was simply the easiest to use. It picked up emails and scanned receipts with the least amount of hassle and setup with the least amount of clicks. By far the quickest and easiest.
Zoho Expense
Chose Zoho Expense
We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to …
Top Pros
Top Cons
Features
ExpensifyZoho Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
7.0
9 Ratings
13% below category average
Zoho Expense
6.3
2 Ratings
24% below category average
Employee Expense Reporting7.79 Ratings8.52 Ratings
Corporate Card Reconciliation6.34 Ratings4.02 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
6.9
8 Ratings
15% below category average
Zoho Expense
7.7
2 Ratings
4% below category average
Customizable Approval Policies6.97 Ratings7.52 Ratings
Financial Document Management7.24 Ratings8.01 Ratings
Payment Status Tracking6.66 Ratings7.52 Ratings
Payment Audit Trail7.85 Ratings8.01 Ratings
Duplicate Bill Detection6.77 Ratings6.02 Ratings
Advanced OCR7.18 Ratings9.01 Ratings
Electronic Funds Transfer5.94 Ratings8.02 Ratings
Best Alternatives
ExpensifyZoho Expense
Small Businesses
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Dext Prepare (with Receipt Bank)
Dext Prepare (with Receipt Bank)
Score 9.1 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.8 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.5 out of 10
Webexpenses
Webexpenses
Score 8.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifyZoho Expense
Likelihood to Recommend
5.1
(97 ratings)
7.6
(6 ratings)
Likelihood to Renew
10.0
(8 ratings)
-
(0 ratings)
Usability
7.0
(1 ratings)
10.0
(2 ratings)
Support Rating
8.5
(42 ratings)
10.0
(3 ratings)
User Testimonials
ExpensifyZoho Expense
Likelihood to Recommend
Expensify
Expensify has been incredibly useful to me for many years. Considering I am using the free version, it's hard to find a better value! If your company does not have a good expense-capturing system, Expensify will save you hours on submitting reports. You can take a picture and toss the paper receipts right at the point of sale without worrying about losing them during your travels. If you have a small business, you can use it to track and organize regular expenses to make billable expenses and end-of-year taxes a whole lot easier.
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Zoho
Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
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Pros
Expensify
  • Submitting expenses. It's easy to enter an expense, choose a category, enter the dollar amount and submit it. That's about it.
  • Uploading receipts. You can send receipts to Expensify from your phone, or upload them from your computer.
  • Entering hours worked. It's simple to move from expenses over to timesheets to submit the hours that you've worked.
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Zoho
  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
Expensify
  • Make it easier to submit multiple receipts/files in one expense
  • Often times I get a warning that the value of a receipt doesn't match what I manually I inputted. So making Smart scanner a little smarter, essentially.
  • It would be fun to see stats about my expenses
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Zoho
  • Could have more default options. Instead of making my users select payment method, allow us to default it to one of the options.
  • More room for customization by department. My service department needs different categories of expenses then my sales department.
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Likelihood to Renew
Expensify
We like using the tool and we receive positive feedback from employees and management who use the tool. It saves time and helps us concentrate on the value adding activities so we are very likely to keep using Expensify in the future
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Zoho
No answers on this topic
Usability
Expensify
Mobile works great, but let's be honest. It's just a photograph. Their OCR and human turk technology works great to scan that photo and enter the proper information. The web interface is decent and allows you to work with single expenses in great detail. What's missing is the ability to mass update expenses, and this sometimes hurts, especially if you're a heavy user of the system.
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Zoho
Probably the easiest Zoho Application to setup, which is to say quite easy. No user has complained about it being difficult. Admin staff like it as well.
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Support Rating
Expensify
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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Zoho
The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Alternatives Considered
Expensify
Concur was a great product as well but Expensify offers the ability to quickly upload expenses and submit reports just the same. There is no free version with Concur, so for a small business that's interested in keeping costs down I would highly recommend Expensify.
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Zoho
I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho gets the job done with no frills.
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Return on Investment
Expensify
  • Our organization no longer spends countless hours per month orchestrating the consolidation of data (MS Excel, typically) into our general ledger.
  • Our accounting department is no longer tasked with making sure the correct individuals have approved submitted reports.
  • Our accountants have a much easier time coding the reports that have been submitted by users. For the most part, we rely on users to code their submissions to the correct accounts.
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Zoho
  • We have had some issues with the credit card reconciliation process which has made our monthly accounting / close process. This has been a negative
  • Positive ROI is that team members spend less time on expense reports due to the ease of reporting
  • Positive ROI is that substantial training and onboarding is not needed due to the features and simplicity.
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ScreenShots

Expensify Screenshots

Screenshot of the Expensify financial management app for expenses and corporate cards.Screenshot of The Expensify Card, which offers up to 2% cash back and 50% off the monthly Expensify bill. It includes realtime alerts, spend limits, and auto-reconciliation.