Expensify vs. Zoho Expense

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Expensify
Score 9.1 out of 10
N/A
Expensify automates the entire spend management process. Scan receipts, track mileage, submit and approve expenses, manage corporate cards, reimburse employees, pay bills, send invoices, and book travel. Built for individuals and companies of all sizes, anywhere in the world.
$5
per month per user
Zoho Expense
Score 8.5 out of 10
N/A
Zoho Expense is online expense reporting software, tailor-made for businesses worldwide to automate expense report creation, streamline approvals and make swift reimbursements.
$0
Pricing
ExpensifyZoho Expense
Editions & Modules
Collect
$5
per month per user
Control
$9
per month per user
Free
$0
Standard Plan
$5
per month per user
Premium Plan
$9
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Custom
Get a Quote
per month per user
Offerings
Pricing Offerings
ExpensifyZoho Expense
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details20% discount for annual pricing.
More Pricing Information
Community Pulse
ExpensifyZoho Expense
Considered Both Products
Expensify
Chose Expensify
I did not use any other product other than Expensify.
Chose Expensify
Compared to SAP Concur which is the only other app that I have ever used, it's so much easier and so much useful, it'll keep you updated all the time, and has more categories (of what I can remember)
Chose Expensify
Much more easy and user intuitive, the chat/support function is of an entirely different caliber that makes all the difference, UX/UI is far more 'advanced'
Chose Expensify
There is no comparison. Expensify is user friendly and easy to learn.
Chose Expensify
There is no comparison - Expensify rules & Concur drools. I dreaded when it was time to do Concur expense reports, as they would take 4-6 hours to complete every 2x weeks. Concur had SOOOOOOOOOO many rules & snags. Expensify is the opposite of Concur in all the best ways …
Chose Expensify
Within this company, Expensify is the primary tool we use, so I haven't heavily evaluated other platforms here. However, I have brief experience with tools like Navan, whick I used once and honestly I don't remember so well. I know I prefer Expensify
Chose Expensify
Expensify is much better than chrome river across all dimensions, from ease of use to OCR capabilities. I had a good experience with Chrome River but it has been eclipsed by my Expensify experience by far. Chrome River really struggled to capture all the details in my invoices, …
Chose Expensify
Expensify's auto-capturing of receipts makes life so much easier. Very rarely do you have to worry about a lost receipt or try tracking someone down to get the documentation that you need. It's far more user friendly within the app and more straightforward to use than Bill or …
Chose Expensify
Expensify is more powerful, less cumbersome, easier to use than Zoho Expense. Zoho expense would frequently hiccup during expense entry and that would lead to loss of work in progress, which was very frustrating to team members. Expensify is smoother workflows and the AI and …
Chose Expensify
Expensify is much more streamlined and easier to use than Concur which I used at my previous employer. Many of the functions I had to manually do on Concur, I am able to do automatically in Expensify. The App integration makes it easy to make submissions on the Fly, where I …
Chose Expensify
I haven't really found anything like it. There are all kinds of financial apps that I use, but they are always for different purposes.
Chose Expensify
There is no comparison. When I worked at IBM, they used a legacy home-grown app on AIX that was probably designed in about 1975. Expensify is a much more modern approach, far, far easier to use.
Chose Expensify
This product is much better to use than fresh books. the user interface is very modern and very intuitive and easy to use. I wish the other organizations I worked at would have used this software instead and I could get my expenses paid timely. The reporting is excellent and …
Chose Expensify
Expensify is more refined and better interface, it is easier to use, more intuitive and gives better visibility on the status of reports. Also has good features to flag expense policy violations as one is creating a report.
Chose Expensify
Fast and Efficient Employee Reimbursement.
Chose Expensify
Expensify is simpler to use and less expensive than Dext. I find it to be much simpler to use, it feels less bulky. Ramp does not have the variety of tools available when compared to Expensify. I am not familiar with using Expensify cards, but I assume that they do that well.
Chose Expensify
A dedicated app like Expensify does better than a combined platform at the main use case - expense tracking, reporting, and reimbursement. Bigger, wider-scope platforms take more effort or have other features that can occasionally get in the way. We prefer Expensify's simpler, …
Chose Expensify
I can't remember what they were called... they were unmemorable.
Chose Expensify
It's more modern and easier to use.
Chose Expensify
Expensify is more user friendly interface, shorter tasks, more accurate, timely notification
Chose Expensify
Expensify is SO MUCH BETTER than Concur. The app in concur is terrible, expense scanning never works and reports are so hard to enter. Expensify makes all of that better. I only wish I'd had an opportunity to use Expensify travel as that I'm sure is also so much better than …
Chose Expensify
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had …
Zoho Expense
Chose Zoho Expense
Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large …
Chose Zoho Expense
We selected (switched) to Zoho Expense because it had similar features at a lower price and we were able to receive a discount through our partner relationship with another software company. We have considered moving from Zoho Expense to something else recently due to …
Chose Zoho Expense
I've used Concur in the past for managing and submitting expenses. When comparing what I know about Zoho to Concur, Zoho seems to be a more simplified tool focused on simply managing expenses, inputting, tracking, submitting and getting reimbursed. Based on what I know, Zoho …
Chose Zoho Expense
I have only used Expensify before and it stacks up nicely to it. Expensify is probably a bit better, but it's also more expensive, especially if you already use other Zoho products.
Features
ExpensifyZoho Expense
Expense Management
Comparison of Expense Management features of Product A and Product B
Expensify
9.6
Ratings
15% above category average
Zoho Expense
7.9
Ratings
5% below category average
Employee Expense Reporting9.80 Ratings8.00 Ratings
Corporate Card Reconciliation9.40 Ratings7.70 Ratings
Payment Management
Comparison of Payment Management features of Product A and Product B
Expensify
9.4
Ratings
16% above category average
Zoho Expense
7.2
Ratings
11% below category average
Customizable Approval Policies9.40 Ratings8.00 Ratings
Financial Document Management9.40 Ratings8.00 Ratings
Payment Status Tracking9.80 Ratings8.00 Ratings
Payment Audit Trail9.80 Ratings8.00 Ratings
Duplicate Bill Detection9.20 Ratings7.80 Ratings
Advanced OCR9.00 Ratings5.20 Ratings
Electronic Funds Transfer9.40 Ratings5.20 Ratings
Best Alternatives
ExpensifyZoho Expense
Small Businesses
Dext
Dext
Score 9.6 out of 10
Dext
Dext
Score 9.6 out of 10
Medium-sized Companies
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
BILL Spend & Expense
BILL Spend & Expense
Score 8.9 out of 10
Enterprises
Emburse Chrome River
Emburse Chrome River
Score 8.3 out of 10
Emburse Chrome River
Emburse Chrome River
Score 8.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ExpensifyZoho Expense
Likelihood to Recommend
9.6
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
-
(0 ratings)
Usability
9.6
(0 ratings)
8.0
(0 ratings)
Support Rating
8.5
(0 ratings)
10.0
(0 ratings)
Implementation Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
ExpensifyZoho Expense
Likelihood to Recommend
I think it's really good for small businesses. At least in the way we use it. It's very good for keeping an eye on employee spending in nearly real time. I'm not sure how it works for larger companies when there is a larger number of people to keep track of.
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Zoho Expense is wonderful when you have a distributed or remote team or workforce that needs to submit expenses reports throughout the month into a single software and approval system. Zoho Expense does make it easy to train, onboard, and use all of the end-user features for submitting and generating expense reports.
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Pros
  • I am able to submit my mileage and the great feature to put the starting destination and end destination. It auto populates the mileage for you!
  • The coniserge is helpful and reminds me when I did not do certain things like submit my report. That’s a nice feature!
  • I am able to submit my expenses quickly and it scans the receipts or you can upload a picture of them very quickly.
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  • The program will notify users if they have entered a duplicate charge.
  • Once the end-users understood that receipts were mandatory, attaching those receipts has become second-nature. The app makes it very easy to do so.
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Cons
  • Cant choose for specific lines of non -reimbursable expenses to several credit cards. only one preconfigured.
  • there are limited cards to choose for with Expensify Travel as a corporate cards.
  • The policy rules are pretty basic. i would like to have more granular options
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  • Banking integration should be two ways, once corporate card is paid for, it should close the line item
  • Reports should be available on demand
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Likelihood to Renew
Our company will use Expensify for as long as it will fit our purposes. However, it is obvious that once the fast-growing company will reach a certain size, we will need to transition to a more complex system. For our current purposes however, Expensify is great and I would recommend it to everyone
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No answers on this topic
Usability
So simple to set up and use. It was easy to roll out to all our staff! The demos, instructions, and FAQ's were well written and enabled us to train our staff quickly. We have frontline employees who have mastered the system in a day. The scalability is also perfect. We are able to start with just a few cards and grew that number as our organization needed without any problems.
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Ease of use for the simple basic options. I wish the there was an option for reimbursement to be marked separately. Example for all corporate credit expense reports with $0 reimbursements still have to be marked as reimbursed in order to be removed from pending reimbursement section. For the cost the features offer benefits
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Support Rating
Our rep has been amazing. He has built custom reports for us that have been very time consuming and difficult. Our reps are also currently looking into new submission solutions for us that we are excited about. They came up with this and recommended it on their own without me complaining about an issue. They are about our success and are very excited about the product they offer.
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The only reason I give Zoho a 9 is because of the issue with the Chart of Accounts skewing every time I export/import. I believe this is due to the fact that I use sub-accounts and Zoho cannot differentiate. Still hoping. :)
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Implementation Rating
The implementation process went rather smoothly, linking it to the bank and cards was handled easily. without too many unnecessary steps. Getting the accounts setup did take some time, but that would be true with any organization. All in all things went smoothly and I was very pleased with the setup and implementation process
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No answers on this topic
Alternatives Considered
Concur is the only formal software I've used, though I think this was only used in my PhD program (2010-2014), so in fairness, it's been a while. I remember Concur being just OK. It was certainly easier to use than the 'upload documents to email' process my former employer had instituted, but it was not Expensify-level smart and easy. At least back then, there was no simple drag-and-drop document parsing for example.
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Zoho Expense is on the lower end with limited features however the cost out weights all the fancy features the others have. As they charge way to much and have limited return on investment. The return on investment for the other platforms is only worth it when operating large scale operations. Zoho Expense is a great product
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Return on Investment
  • Positives include - timely expense reports to reconcile our fiscal year financials
  • Negatives include - the monthly service fee per employee (even if no expenses were generated that month) - it is not cost effective for ALL of our employees to utilize the application.
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  • It's included in our Zoho One Subscription which was cheaper than QuickBooks, and we now have so many more options at a much cheaper cost.
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ScreenShots

Expensify Screenshots

Screenshot of the dashboard used to manage expenses, book travel, reimburse employees, and create expense reports.Screenshot of corporate cards. The Expensify Card offers cash back on every US purchase.