EZ Texting vs. Hustle

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
EZ Texting
Score 8.9 out of 10
N/A
Since 2004, EZ Texting has provided businesses and organizations with a way to start text marketing — and features and integrations to keep conversations going. A simple interface, customizable templates, and generative AI assistance, help businesses to craft compelling messages that resonate with their audience. Effective communication is key to the success of any business. With consumers constantly on the go and bombarded with information, reaching them through traditional…
$25
per month
Hustle
Score 6.1 out of 10
N/A
Hustle, headquartered in San Francisco, offers their mobile marketing platform emphasizing peer to peer texting and event or cause promotion. The platform is for higher ed, labor and non-profit, political causes, and also enterprises carrying out marketing efforts.N/A
Pricing
EZ TextingHustle
Editions & Modules
Launch
$25
per month
Boost
$75
per month
Scale
$125
per month
Enterprise
$3,000
per month
No answers on this topic
Offerings
Pricing Offerings
EZ TextingHustle
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsLAUNCH PLAN: Recommended for up to 500 contacts. Local EZ Textable Number. Max Speed: up to 500/day. Cost Per Msg:$0.030. Delivery Rate: 95% Includes 500 free msg/mo or 6k annually. BOOST PLAN: Recommended for 501-2,000 contacts. Local EZ High-Volume Number. Max Speed: up to 2,000/day. Cost Per Msg: $0.025. Delivery Rate: 95% Includes 500 free msg/mo or 6k annually. SCALE PLAN: Recommended for 2,000-50,000 contacts. Local EZ High-Volume, High-Speed Number. Max Speed: up to 50,000/day. Cost Per Msg: $0.020. Delivery Rate: 95%. Includes 500 free msg/mo or 6k annually. ENTERPRISE PLAN: Recommended for 50,000+ contacts. This Plan offers. Dedicated Short Codes. Max Speed: up to 1 MM/day. Cost Per Msg: $0.010. Delivery Rate: 99%. Includes 200k msg/mo. Pricing information for EZ Texting is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase EZ Texting must be conducted with the seller. Included in All Plans: Unlimited: Incoming Messages, Contacts, Keywords & Two-Way Texting. New Features: Realize ROI faster with AI Compose & Team Inbox with AI Reply. Live Support Chat: Monday-Friday 8am-8pm ET and Saturday-Sunday 9am-5pm ET. Growth Tools: QR Codes, Keywords & Signup Forms. MMS Edge: Millions of Images & Image Editing Tool Powered by Shutterstock. CRM-Lite: Upload, Management, Groups & Personalization.
More Pricing Information
Community Pulse
EZ TextingHustle
Considered Both Products
EZ Texting

No answer on this topic

Hustle
Chose Hustle
Hustle is a bit of a different animal when compared to various enterprise texting platforms like EZ Texting, Textel, Textio, etc. It's the best bet when you're trying to grow a membership base and provide responsive customer care, but may not be the best option if you're trying …
Top Pros
Top Cons
TrustRadius Insights
EZ TextingHustle
Highlights

TrustRadius
Research Team Insight
Published

EZ Texting and Hustle are both mobile messaging platforms that help organizations connect with contacts via SMS. Companies can send promotional messages or announcements at scale, as well as have personalized conversations with individuals. 

Features 

Both platforms help companies streamline communications with customers or subscribers, and offer features like text message templates and the ability to personalize messages. However, each product has a few unique features. 

EZ Texting allows users to set up text messaging drip campaigns, send and receive text messages to a landline number, send picture messages, and set up text forwarding services. Customers on TrustRadius note that it’s easy to import and export contact lists within EZ Texting, and that the platform is overall very user-friendly. 

Hustle offers features like goal setting for text message campaigns, audience segmentation, and tiered user access for organizations with different teams using the application. Hustle users on TrustRadius appreciate the message notifications and the ability to send personalized SMS messages at scale. 

Limitations

One difference between the two platforms is that EZ Texting tends to focus on serving small to midsize businesses, while Hustle focuses more on nonprofit, higher education, and political advocacy organizations. Keep this in mind as you evaluate these two platforms. 

Some EZ Texting customers have noticed message glitches like words getting truncated or missing spaces. Others have pointed out that reporting and creating custom contact fields with EZ Texting could be improved. 

In comparison, Hustle offers a narrower range of features than EZ Texting. Hustle users on TrustRadius also note that the integrations could use some work. Hustle’s text messaging service can become expensive if you’re consistently sending messages to a large number of people. 

Pricing

Both products have subscription pricing based on the number of messages sent per month. EZ texting also offers a 14-day free trial and has tiered plans ranging from $39 to $119 per month with varying amounts of ‘credits’. EZ Texting customers can use credits to send either SMS or MMS messages. Hustle does not disclose pricing information on their website but will provide a quote upon request.

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User Ratings
EZ TextingHustle
Likelihood to Recommend
8.8
(240 ratings)
8.7
(3 ratings)
Likelihood to Renew
8.4
(11 ratings)
-
(0 ratings)
Usability
8.7
(79 ratings)
-
(0 ratings)
Availability
8.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(2 ratings)
-
(0 ratings)
Support Rating
7.2
(112 ratings)
9.0
(2 ratings)
Implementation Rating
8.2
(4 ratings)
-
(0 ratings)
Configurability
7.0
(2 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
10.0
(1 ratings)
-
(0 ratings)
Ease of integration
8.5
(5 ratings)
-
(0 ratings)
Product Scalability
7.0
(2 ratings)
-
(0 ratings)
Professional Services
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
10.0
(2 ratings)
-
(0 ratings)
Vendor pre-sale
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
EZ TextingHustle
Likelihood to Recommend
CallFire
We've found that our employees are way more engaged with company communication by text over email. We send out notices for company-wide Zoom/Teams meetings and have increased our participation by 50%. Link tracking in text messaging similar to what is available with email services like HubSpot is extremely valuable, which helps us learn what works well. We can send messages that disperse important announcements of upcoming deadlines, new employee opportunities (professional development), and timely job site information such as weather related closures.
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Hustle
Hustle is best suited for messages that require a response, like Yes/No for RSVP or asking if they need more info about a topic. We use Hustle to communicate with students in higher education to inform them about important information like upcoming payment deadlines or to encourage attendance at events like orientation.
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Pros
CallFire
  • Easy to use web interface.
  • The ability to set up our main business phone to receive texts is fantastic.
  • There are an abundance of features we haven't even explored yet but look forward to doing so!
  • The mobile app is great alternative when a desktop or laptop isn't available.
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Hustle
  • Personalized texting at scale.
  • Scrubbing numbers for cell phones with 99% accuracy.
  • Sends alerts so you never miss a notification.
Read full review
Cons
CallFire
  • Texts should sync between multiple devices. We cannot all reply to patient texts to share the work load because we don't know if another employee has already responded. It just doesn't show up. If we answer on our phone via the app, the desktop doesn't update with the reply. So we have to look back and forth between any of the devices used to reply to determine which patients have already received a reply, etc.
  • We could really use an "out of office" automatic reply. We had a company retreat to Cancun and hated having to text all weekend with patients, when it would have been much more relaxing to know that they could get an automatic reply that we would be back in the office on Monday.
  • Patients accidentally unsubscribe from us often because they text things that sound like "remove from list" etc. For example, when patients ask us to cancel their appointment.
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Hustle
  • This is one of the more expensive options available
  • Wish there was more data to report on
Read full review
Likelihood to Renew
CallFire
We're excited about EZ Texting and what it does for us. We want to get more into automation with campaigns dealing directly with web sales so a more robust solution will likely leave EZ Texting as our event activation partner and only be used during select times of the year.
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Hustle
No answers on this topic
Usability
CallFire
Very easy dashboard to use, but with several options for reports and channeling of text messages. Automatic purchases of credits when the credits run low - no worry about a missed campaign because I did not buy more credits. Simple and straightforward message entry.
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Hustle
No answers on this topic
Reliability and Availability
CallFire
We have never needed to use the system and it be unavailable. They seem to schedule their server maintenance perfectly (at least for us!).
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Hustle
No answers on this topic
Performance
CallFire
Your internet connection/speed is the only limiting factor. EZ Texting's pages are optimized to load quickly and do so.
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Hustle
No answers on this topic
Support Rating
CallFire
The tech support at EZ Texting is amazing. They are there all the time and are available to chat or to talk on the phone. They are all very friendly individuals who have a very calming tone and will make sure that you walk away satisfied. They are very professional.
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Hustle
Amazing support staff. Whether you have a dedicated contact or just help from their support channel, they help clear issues very quickly.
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Implementation Rating
CallFire
The most important aspect of implementation was selecting a valuable keyword. When we first started using EZ Texting, we were able to grab a simple, easy word to use to connect people to our texts. That proved invaluable in our marketing and selling people on using the service. If we didn't have a good word, I would imagine it wouldn't have been as successful.
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Hustle
No answers on this topic
Alternatives Considered
CallFire
EZ Texting has a much better user interface and better support. At first I wanted to "pay as you go" so switched from EZ Texting to BulkSMS. BIG MISTAKE. After 2 hours of banging my head against the wall, I went straight back to EZ Texting and paid the little extra monthly and it was like light from Heaven shined down upon me
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Hustle
We have also used RAVE and Google Voice to send text massages. RAVE does not allow for one-to-one communication with recipients an Google Voice does not let you easily communicate with list of contacts and lacks the interface for canned responses. Neither provides the quality reporting that is available in Hustle.
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Scalability
CallFire
We have never had a problem with the system NOT sending out our message.
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Hustle
No answers on this topic
Return on Investment
CallFire
  • Using EZ Texting to remind our drivers to do their safety training each month has increased participation in the training program by 47% over the last year.
  • Drivers have communicated that they feel they are more heard due to the reply to the message feature on each text we send out and the manner in which we address any concerns. They may have been hesitant to call into the office in the past about issues but now they are comfortable sending a text.
Read full review
Hustle
  • It has helped us get in front of new prospects easier.
  • It has improved communication with current customers.
Read full review
ScreenShots

EZ Texting Screenshots

Screenshot of DashboardScreenshot of Sending a MessageScreenshot of Delivery ReportScreenshot of Contact ManagementScreenshot of Media Library and Image Editor