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F5 Distributed Cloud Bot Defense vs. OpenText Core Email Threat Protection

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    F5 Distributed Cloud Bot Defense

    Score8.6 out of 10
    N/AF5 Distributed Cloud Bot Defense (formerly Shape Defense, acquired January 2020) provides security to protect a website from bots, fake users, and unauthorized transactions, preventing large scale fraud and eroded user experiences. Companies get visibility, detection and mitigation outcomes to reduce fraud and cloud hosting, bandwidth and compute costs, improve user experiences, and optimize their business based on real human traffic.N/A

    OpenText Core Email Threat Protection

    Score7.5 out of 10
    N/AOpenText Core Email Threat Protection defends inbound, outbound, and internal email from phishing, ransomware, and email compromise. The solution combines capabilities of the former Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) and AppRiver.N/A
    Pricing
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Editions & Modules
    Enterprise
    Custom Quote
    per year
    No answers on this topic
    Offerings
    Pricing Offerings
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Considered Both Products
    F5
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    41 Answers
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    85%
    Delivers good value for the price
    11 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    42 Answers
    77%
    Happy with the feature set
    10 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    35 Answers
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    89%
    Implementation went as expected
    32 Answers
    100%
    Implementation went as expected
    12 Answers
    Features
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Secure Email Gateway
    Comparison of Secure Email Gateway features of F5 Distributed Cloud Bot Defense and OpenText Core Email Threat Protection
    Feature
    F5 Distributed Cloud Bot Defense
    -
    Ratings
    OpenText Core Email Threat Protection
    7.7
    9 Ratings
    9% below category average
    Anti-malware00 Ratings10.07 Ratings
    Customizability00 Ratings5.38 Ratings
    Data Loss Protection00 Ratings9.05 Ratings
    Threat Detection00 Ratings7.39 Ratings
    Sandboxing00 Ratings7.06 Ratings
    End-to-End Encryption00 Ratings10.09 Ratings
    Management Tools00 Ratings5.49 Ratings
    Best Alternatives
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
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    Score8.8 out of 10
    Sophos Email
    Score8.9 out of 10
    Medium-sized Companies
    Trend Vision One Email and Collaboration Security
    Score9.9 out of 10
    Barracuda ESG (discontinued)
    Score6.2 out of 10
    Enterprises
    Checkmarx
    Score7.6 out of 10
    Microsoft Exchange
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Likelihood to Recommend
    8.5
    (42 ratings)
    6.4
    (60 ratings)
    Likelihood to Renew
    8.2
    (1 ratings)
    10.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (29 ratings)
    Support Rating
    8.6
    (42 ratings)
    8.3
    (27 ratings)
    Implementation Rating
    7.7
    (30 ratings)
    -
    (0 ratings)
    User Testimonials
    F5 Distributed Cloud Bot DefenseOpenText Core Email Threat Protection
    Likelihood to Recommend
    F5
    I'd strongly recommend it, but with a few caveats depending on how mature the team is with behavioral based security tools. One of our fintech clients was getting hit with low volume, widely spread login attempts, below our rate limiting thresholds. F5 Distributed Cloud Bot Defense was able to flag abnormal input timings, inconsistent device fingerprinting and high entropy in field population behavior. You can only imagine the wave of downstream account lockouts this saved the client. On the other end we had a client with a real time trading platform using Graphql over websockets. F5 Distributed Cloud Bot Defense wasn't able to tap into that stream natively. we had to reverse engineer a proxy layer to inspect events. It worked but it was clunky and not officially supported
    Incentivized
    Read full review
    OpenText
    I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
    Incentivized
    Read full review
    Pros
    F5
    • Quickly helps mitigate the retooling and newer advanced bot attacks
    • Excellent customer service from our f5 bot Defense team/partners
    • Easy to do Traffic Analysis/False Positive reviews with their dashboard of data
    • Our F5 Security/Solutions Architect and TAM is always there for us whenever we need them
    • First class service by the F5 Distributed Cloud Bot DefenseSOC, the Tactics Team, the F5 Testing person that helps us, the mobile SDK experts, the Client-Side Signals experts and F5 management
    • Industry best Threat Briefings
    • Not only is F5 Distributed Cloud Bot Defense great at stopping the advanced bot attacks, they also have protection against any tampering or replay attacks.
    Read full review
    OpenText
    • Makes it easy for those receiving emails to create an account and retrieve the email.
    • Peace of mind knowing emails are secure, and can be tracked.
    • Monitoring inbound email threats is easy.
    • Support has been very quick resolving or explaining support tickets I've created.
    Incentivized
    Read full review
    Cons
    F5
    • On a technical side, we've had a lot of deployment issues. This is not a one-sprint solution.
    • We ran into undocumented failure modes and had to rely on L2 and L3 customer support, delaying troubleshooting significantly [in our experience].
    • Accurate log ingestion is a larger challenge than one would want in a security tool.
    Read full review
    OpenText
    • The admin interface seems a bit shabby. It's time for a refresher course.
    • Being able to modify our own security word without having to contact Zix.
    • Users may not enjoy needing to log in to access messages through the secure site.
    Incentivized
    Read full review
    Likelihood to Renew
    F5
    We are more likely than not, to renew it. It saved us from a really huge data breach 4 months ago. It has earned its shower so far
    Incentivized
    Read full review
    OpenText
    It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
    Incentivized
    Read full review
    Usability
    F5
    No answers on this topic
    OpenText
    It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
    Incentivized
    Read full review
    Support Rating
    F5
    Official support can sometimes take time to reach the right people. However, once you are in contact with the appropriate experts, the support is excellent, as F5 staff are true specialists. On the other hand, we always receive prompt assistance from our local sales team, who typically help us connect with the right people quickly.
    Incentivized
    Read full review
    OpenText
    AppRiver's support from our perspective replaces the Microsoft365 Support we typically would have to receive from Microsoft by ticket. Instead, AppRiver supports us by phone, live chat, or email. Being able to get a hold of someone quickly makes a huge difference, especially when an issue is urgent and we can't wait hours or days for a response from Microsoft.
    Incentivized
    Read full review
    Implementation Rating
    F5
    Implementation of Distributed Cloud is accomplished a few different ways, it would pay to meet with the F5 team and map out your implementation prior to acquisition to make sure you Infrastructure and Operations teams are aligned to the approach and requirements.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    F5
    Clodflare bot management was our other obvious option for us. We tested it on a staging version of our RFQ platform. It was great for broad traffic filtering but had a hard time with nuanced differences between real subcontractors and low volume bots mimickingt human input whereas that's where F5 Distributed Cloud Bot Defense thrived
    Incentivized
    Read full review
    OpenText
    Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
    Incentivized
    Read full review
    Return on Investment
    F5
    • F5 Distributed Cloud Bot Defense has helped our customers identify real human traffic and bot traffic, allowing them to prioritize real traffic to applications and improve cloud service usage.
    • F5 Distributed Cloud Bot Defense ha ayudado a nuestros clientes a poder identificar cuál es el tráfico real de personas y cual el de Bot para así poder priorizar el tráfico real hacia las aplicaciones mejorando los consumos de servicios en nube.
    Incentivized
    Read full review
    OpenText
    • Protecting patient information
    • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
    • Pretty easy to use if you don't make many customizations to it.
    Incentivized
    Read full review
    ScreenShots