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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FastCall

    Score8.3 out of 10
    N/AFastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A

    Orum

    Score8.8 out of 10
    Mid-Size Companies (51-1,000 employees)
    Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
    Pricing
    FastCallOrum
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FastCallOrum
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    FastCallOrum
    Considered Both Products
    Fastcall
    No answer on this topic
    Orum
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    86%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    94%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    20 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    Features
    FastCallOrum
    Preview Dialer
    Comparison of Preview Dialer features of FastCall and Orum
    Feature
    FastCall
    8.0
    1 Ratings
    9% above category average
    Orum
    8.5
    21 Ratings
    15% above category average
    Contact preview7.01 Ratings8.321 Ratings
    Dialer-CRM integration10.01 Ratings8.421 Ratings
    Call notes & tags6.01 Ratings8.721 Ratings
    Automatic call logging9.01 Ratings8.521 Ratings
    Core Dialer
    Comparison of Core Dialer features of FastCall and Orum
    Feature
    FastCall
    7.9
    1 Ratings
    3% above category average
    Orum
    8.3
    21 Ratings
    8% above category average
    Outbound dialing9.01 Ratings9.521 Ratings
    Inbound routing9.01 Ratings00 Ratings
    Custom caller ID8.01 Ratings7.619 Ratings
    Click-to-call5.01 Ratings8.518 Ratings
    Recorded voicemail drop10.01 Ratings8.021 Ratings
    Dialer contact import7.01 Ratings8.619 Ratings
    Campaign & list management7.01 Ratings7.316 Ratings
    Call Follow-up and Quality Assurance
    Comparison of Call Follow-up and Quality Assurance features of FastCall and Orum
    Feature
    FastCall
    6.3
    1 Ratings
    19% below category average
    Orum
    8.2
    20 Ratings
    7% above category average
    Follow-up calls6.01 Ratings7.618 Ratings
    Dialer reporting & analytics6.01 Ratings8.820 Ratings
    Dialer compliance7.01 Ratings8.319 Ratings
    Best Alternatives
    FastCallOrum
    Small Businesses
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    Medium-sized Companies
    Nooks
    Score9.2 out of 10
    Nooks
    Score9.2 out of 10
    Enterprises
    Dialpad Sell
    Score8.7 out of 10
    Dialpad Sell
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FastCallOrum
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.4
    (21 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (12 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (4 ratings)
    User Testimonials
    FastCallOrum
    Likelihood to Recommend
    Fastcall
    FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
    Incentivized
    Read full review
    Orum
    Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
    Incentivized
    Read full review
    Pros
    Fastcall
    • Pre-recorded voicemails.
    • Call logs.
    • User-friendly experience.
    Incentivized
    Read full review
    Orum
    • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
    • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
    • Gives our leadership the ability to listen & coach on live calls
    • Easily manage users within the app - licensing and permissions are simple.
    Incentivized
    Read full review
    Cons
    Fastcall
    • Cannot press [enter] to call, you need to manually click on the call button
    • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
    Incentivized
    Read full review
    Orum
    • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
    • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
    Incentivized
    Read full review
    Usability
    Fastcall
    No answers on this topic
    Orum
    Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
    Incentivized
    Read full review
    Support Rating
    Fastcall
    No answers on this topic
    Orum
    I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
    Read full review
    Alternatives Considered
    Fastcall
    I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
    Incentivized
    Read full review
    Orum
    I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
    Incentivized
    Read full review
    Return on Investment
    Fastcall
    • Saves time when calling and leaving many voicemails.
    Incentivized
    Read full review
    Orum
    • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
    • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
    • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
    Incentivized
    Read full review
    ScreenShots