FastCall vs. Orum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FastCall
Score 8.3 out of 10
N/A
FastCall, headquartered in Hollywood, offers a sales dialer via a Salesforce native app supporting outbound and inbound calls and call logging.N/A
Orum
Score 9.0 out of 10
Mid-Size Companies (51-1,000 employees)
Orum is sales technology that allows users to plug AI into the sales process to accelerate top of funnel with good data and more conversations. It enables users to dial hands-free, multiple numbers in parallel, automate dispositions and call outcomes in a CRM, and speak with more prospective clients. With it, users don't need to wait for Voicemails, manually dial, or fumble with account research. Orum is designed to bring everything needed in front of sales reps, and connect users with target…N/A
Pricing
FastCallOrum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FastCallOrum
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FastCallOrum
Features
FastCallOrum
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FastCall
8.0
1 Ratings
9% above category average
Orum
8.4
21 Ratings
14% above category average
Contact preview7.01 Ratings8.221 Ratings
Dialer-CRM integration10.01 Ratings8.321 Ratings
Call notes & tags6.01 Ratings8.621 Ratings
Automatic call logging9.01 Ratings8.521 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FastCall
7.9
1 Ratings
3% above category average
Orum
8.2
21 Ratings
6% above category average
Outbound dialing9.01 Ratings9.421 Ratings
Inbound routing9.01 Ratings00 Ratings
Custom caller ID8.01 Ratings7.619 Ratings
Click-to-call5.01 Ratings8.418 Ratings
Recorded voicemail drop10.01 Ratings8.021 Ratings
Dialer contact import7.01 Ratings8.619 Ratings
Campaign & list management7.01 Ratings7.316 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
FastCall
6.3
1 Ratings
19% below category average
Orum
8.1
20 Ratings
6% above category average
Follow-up calls6.01 Ratings7.518 Ratings
Dialer reporting & analytics6.01 Ratings8.720 Ratings
Dialer compliance7.01 Ratings8.319 Ratings
Best Alternatives
FastCallOrum
Small Businesses
Salesmate
Salesmate
Score 10.0 out of 10
Salesmate
Salesmate
Score 10.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Dialpad Sell
Dialpad Sell
Score 9.0 out of 10
Dialpad Sell
Dialpad Sell
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FastCallOrum
Likelihood to Recommend
8.0
(1 ratings)
9.3
(16 ratings)
Usability
-
(0 ratings)
8.5
(7 ratings)
Support Rating
-
(0 ratings)
10.0
(4 ratings)
User Testimonials
FastCallOrum
Likelihood to Recommend
Fastcall
FastCall is great for TEAMS! It's also great when used in combination with SalesForce for a powerful CRM tool.
Read full review
Orum
Orum is especially well-suited for companies that have high top-of-funnel activity metrics. High-velocity and high-volume sales are more easily facilitated by Orum. Orum is especially useful for industries where cold calling still means conversion. Orum is a must-have in any early-stage startup's tech stack.
Read full review
Pros
Fastcall
  • Pre-recorded voicemails.
  • Call logs.
  • User-friendly experience.
Read full review
Orum
  • Streamlines the dialing process. Reps can easily move from dialing one prospect to the next.
  • Easily integrates with Outreach & Salesforce to ensure the correct data is fed to the correct Rep at the correct time.
  • Gives our leadership the ability to listen & coach on live calls
  • Easily manage users within the app - licensing and permissions are simple.
Read full review
Cons
Fastcall
  • Cannot press [enter] to call, you need to manually click on the call button
  • There are some features that require more clicks than I would expect, i.e. hanging up requires clicking on [spoke to] as well as [end call], which can be annoying.
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Orum
  • Calls get cut off more regularly than I would expect. I am not sure if that is an issue on Orum's end, but I don't think it is a network issue either so I am not sure why.
  • In the search lists, it would be nice if we could add favorite cadences or separate by our own.
Read full review
Usability
Fastcall
No answers on this topic
Orum
Very easy to pick up and use. I was involved in the trial phase all the way through to implementation, and actually defined the internal Orum process for the company. Given my involvement I was very hands on and involved in training the bulk of the team, and found that many if not all users picked the tool up very quickly and it was very easy to document the process due to the usability. The only sticking point tended to be the CRM integration for loading in contacts to lists as this was a little bit fiddly, however the actual tool is super easy to use
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Support Rating
Fastcall
No answers on this topic
Orum
I have not needed to interact with their support team yet, so I cannot give a valid response. So far, their tool is simple and straightforward to use.
Read full review
Alternatives Considered
Fastcall
I love FastCall, because it allows me to leave a pre-recorded voicemail, unlike Dialpad.
Read full review
Orum
I have both Orum and Outreach but use Orum for instances where I need to call at scale. Outreach is designed for one-off calls but does not have nearly the breadth and quality of resources for dialing at scale that Orum does.
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Return on Investment
Fastcall
  • Saves time when calling and leaving many voicemails.
Read full review
Orum
  • As a BDR, setting meetings is how I get most of my Bonus, and Orum has allowed me to do this more easily by reaching more prospects
  • Whereas before I may only be able to make 500 calls a week if I really grinded, I can make 1,000+ calls a week using Orum even easier
  • Orum's masking of my number has allowed me to get on the phone with folks that had seemingly been ghosting me for months, which has allowed me to grow my business
Read full review
ScreenShots