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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FileHold Document Management

    Score7.7 out of 10
    Mid-Size Companies (51-1,000 employees)
    FileHold is a document and records management software. FileHold is integrated with both Microsoft Office and Microsoft Teams and provides secure single log in to both FileHold and Office 365. FileHold can be deployed on a customers own servers or private cloud or hosted by FileHold on the Azure Cloud Standard features include; document scanning, version control, search, tagging, full user audit trail, archiving and scheduled disposition. Out of the box, users can search the FileHold…

    $30

    per month per seat

    SnapSurveys

    Score7.8 out of 10
    N/ASnap Surveys offers both Survey Software and Feedback Management Solutions, including desktop survey software, online feedback management solutions, and survey research services. Snap Surveys offers complete tools for survey design, administration, data collection, and analysis. Snap Surveys supports all survey modes, including: Online, Mobile (including iPad/iPhone/Android), Paper, Kiosk, Phone, Scanning, and Tablet PC, in any language with robust analysis and reporting capabilities,…

    $695

    per year

    Pricing
    FileHold Document ManagementSnapSurveys
    Editions & Modules
    FileHold Enterprise
    $10.00
    Per user / month
    FileHold installed on cusomers own Cloud or in house server
    $15.00
    per month per seat
    FileHold Express for 5 users
    $15.00
    per user / month
    FileHold Cloud, Fully hosted on Microsoft Azure
    $30.00
    per month per seat
    Online/Mobile
    $695
    per year
    Paper Scanning
    $2,395
    per year
    Paper Scanning - Perpetual License
    3,995
    Online/Mobile - Perpetual License
    5,995
    Offerings
    Pricing Offerings
    FileHold Document ManagementSnapSurveys
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsIn all cases the price per user will decrease as more users are added to the system. FileHold has many optional and custom features that can be chosen and will change the price. For outright purchase of a license there is an optional 20% per year support and upgrade fee.—
    More Pricing Information
    Features
    FileHold Document ManagementSnapSurveys
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Survey templates00 Ratings8.02 Ratings
    Themes00 Ratings8.02 Ratings
    Custom logo/branding00 Ratings8.02 Ratings
    Survey Content
    Comparison of Survey Content features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    6% below category average
    Changes to live survey00 Ratings8.02 Ratings
    Question design help00 Ratings8.02 Ratings
    Multiple question types00 Ratings8.02 Ratings
    Survey Logic
    Comparison of Survey Logic features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    4% below category average
    Survey logic flexibility00 Ratings8.02 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    1% below category average
    Response tracking00 Ratings8.02 Ratings
    Data export00 Ratings8.02 Ratings
    Standard reports00 Ratings8.02 Ratings
    Custom reports00 Ratings8.02 Ratings
    Analytics00 Ratings8.02 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    2 Ratings
    8% below category average
    Access controls00 Ratings8.02 Ratings
    Compliance00 Ratings8.02 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of FileHold Document Management and SnapSurveys
    Feature
    FileHold Document Management
    -
    Ratings
    SnapSurveys
    8.0
    1 Ratings
    1% below category average
    Vendor-offered crowdsourcing00 Ratings8.01 Ratings
    Respondent restrictions00 Ratings8.01 Ratings
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    FileHold Document ManagementSnapSurveys
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    M‑Files
    Score8.9 out of 10
    Jotform
    Score8.5 out of 10
    Medium-sized Companies
    Esker
    Score7.4 out of 10
    Qualaroo
    Score7 out of 10
    Enterprises
    Tungsten Capture
    Score9.5 out of 10
    QuestionPro
    Score9.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FileHold Document ManagementSnapSurveys
    Likelihood to Recommend
    7.0
    (3 ratings)
    8.0
    (8 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.3
    (6 ratings)
    Usability
    6.0
    (1 ratings)
    8.0
    (2 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Ease of integration
    6.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FileHold Document ManagementSnapSurveys
    Likelihood to Recommend
    FileHold Systems Inc
    Scenarios that FileHold Document Management documents are well suited are to store documents, manage them and share them with other employees through the cloud. FileHold Document Management does a good job at all of these in addition to the fast loading time and ample storage space. However, other software such as good drive still remain better due to its ease of use and accessibility.
    Incentivized
    Read full review
    Snap Surveys
    I think it is very important to go through their training videos and user guides. Devote the time to learning it correctly from the beginning. In the long run you will enjoy it much more than plowing right into it and then trying to find out if you did it right. Also, while you are not required to buy the annual maintenance contract, I think if you are going to use the program, don't skimp, buy the annual maintenance contract. The free technical support is necessary, especially when you are up against deadlines.
    Read full review
    Pros
    FileHold Systems Inc
    • FileHold scales well and can serve small companies up to enterprises with thousands of users.
    • Powerful workflow and approval processes.
    • MS Office Integration, version control, a powerful search engine, and cloud availability.
    Incentivized
    Read full review
    Snap Surveys
    • The training helped me to customize surveys for the different departments that the office of IR served.
    • Surveys were easy to create and gathering information was made easy because SnapsSurveys worked well with SPSS.
    • Once surveys were created I could scan them and have the results to my boss in less than an hour depending on the size of the survey group.
    • Snaps customer service reps were always willing to help.
    Incentivized
    Read full review
    Cons
    FileHold Systems Inc
    • Whenever there was an update done to the program, we would run into multiple issues.
    Incentivized
    Read full review
    Snap Surveys
    • Though the user interface is easy to navigate, it would be nice to see is design updated to something more aesthetically pleasing.
    Read full review
    Likelihood to Renew
    FileHold Systems Inc
    No answers on this topic
    Snap Surveys
    The main reason we will renew is that it does the job, it supports our system, and we have budgeted for it so why change?
    Read full review
    Usability
    FileHold Systems Inc
    FileHold is the ideal solution if you are looking for an electronic library with workflow functionality. The ease of use and integration with other tools we already use was also a huge incentive. It also allows us to import and export data. The search features and the ability to accept electronic signatures further made our lives easier.
    Incentivized
    Read full review
    Snap Surveys
    I think as an organization there is always room to grow, however, this application has really helped us with our dilemma with offline, online, and paper surveys. We are able to make our surveys fun and engaging and the interface for the person creating the survey is user-friendly. Customer service is very helpful if you need additional support.
    Incentivized
    Read full review
    Performance
    FileHold Systems Inc
    FileHold was easy to implement as well as to configure to meet our organization's business requirements. We all found the search capabilities to be wonderful, reducing the time it takes to find a particular document. FileHold is easy even for the most novice of users to become productive in a very short amount of time.
    Incentivized
    Read full review
    Snap Surveys
    No answers on this topic
    Alternatives Considered
    FileHold Systems Inc
    I selected file storage document because it has better security feature and some employees are used to the software already. Also, I wanted to try out new software to see if there are better software out there than what I'm currently using. Google Drive doesn't offer too much security in term of their file storage feature.
    Incentivized
    Read full review
    Snap Surveys
    It is an in between option. The options we evaluated were Qualtrics and SurveyGizmo. It's cheaper than Qualtrics and easier to design surveys than SurveyGizmo. Nonetheless it's not the worst option out there like SurveyMonkey.
    Incentivized
    Read full review
    Return on Investment
    FileHold Systems Inc
    • Faster approval process
    • Better relationships with our plant [locations]
    • Improved employee efficiency by making the approval process faster
    • Improved employee efficiency by allowing employees to find documents faster through the search function
    Incentivized
    Read full review
    Snap Surveys
    • Using a professional survey package enhances my reputation as a research professional.
    • I have been able to use the software's functionality to exceed my clients expectations.
    Read full review
    ScreenShots

    FileHold Document Management Screenshots

    Screenshot of Adding documents from Microsoft officeScreenshot of The Library treeScreenshot of FileHold architecture