FileZilla vs. Jive

I use FileZilla to securely upload files that are not permitted to be sent via insecure methods like email or web forms. FileZilla is great to test the ability to "reach" the remote SFTP server and to verify my files arrived. Once I have tested that, then our internal IT group automates the uploads to these third parties, however I can always manually log into FIleZilla to verify the uploads.

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It's definitely worth considering Jive for the type of application we've developed i.e. a central shared repository for all employees to host and discuss information. I can't say I have ever used a superior tool, but they may exist. I'm just not sure I would want to use it exclusively for file hosting, though. It does integrate with various other tools, so perhaps it would be fine if used in conjunction with another tool for that purpose.

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• Strips away unwanted underlying code from products that produce documents using any Microsoft product that is not needed in our products.
• The nice part is that it strips away hidden code such as ctrl and another digit that is not necessary or can be replaced with the correct coding to produce standard processes such as graphics using ANSI or another protocol as well as line feeds and header masks.
• We are in the process of determining if their pro product will function in the way we want it to across networks rather than going to each workstation to make changes decreasing our productivity.
• We are also evaluating whether their technical support is responsive.

• Individual design
• Presence of Russian language (localization can be independently established)
• You can configure several information tapes with different themes. One for work, the second for communication
• A newly-arrived network user immediately receives a prepared block for beginners. After completing several game tasks, the user will receive the basics of using Jive.
• There is a template for each scenario. There is even a template for planning R&D, and there are more than twenty of them.
• Integrates with MS Office, Google Drive, Google Docs
• There are all platforms (even Winphone and blackberry)
• You can create forum threads

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• Some of it's user interface could be a bit better designed (at least updated) to more of a modern look, but it's not really that big of a deal.
• Inside the software it shows you various windows all embedded in one box. Moving the sizes of those windows around is a bit weird, especially if you just want of the windows to go away.
• From time to time it can hang due to a timeout with the server connection. In those instances, I wish FileZilla would give you a heads up as to why it locked.

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• Search functionality is very weak
• The information architecture and taxonomy doesnt allow for easy discoverability of content
• It's hard to navigate the and find spaces/groups that I already know about
• The main profile/interface does not allow easy access to key tasks or common tasks.

Excellent software that does what it's meant to do, without complication.

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There are always external factors that can impact this decision but currently, the Jive platform is maintaining its lead in the market place in this area. If the innovation in this space by Jive continues, then this number will remain high. Integration with other systems and adaptability to changes in the market or in client needs will also make this decision hard to predict more then 6 months into the future

FileZilla is really easy to understand and makes it easy to log into servers to upload files. Moving files around is a breeze (even if it's a little tedious to wait for large quantities to move one by one) and editing html and css files directly is a feature it would be difficult for us to live without

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It was harder to use that expected. The admin needs to be code savvy to truly customize the system. And users need to trained on the system and the setup. Trainings and monitoring need to continue to enforce use.

Uptime was OK. But there was one day that the system crashed for a whole day. Our company was unable to operate. And all the plugins to word/excel froze causing those systems to freeze.

Jive posted a statement to the media saying all customers were up, but we were not.

The product worked as designed. It just didn't work for our needs.

I've never contacted FileZilla support directly, but they are so popular that there are countless tutorials online showing how to connect to any number of web servers, how to configure SSH/SFTP and so on. I feel that because of the popularity of FileZilla, the support from the general user community is sufficient.

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They did an OK job when I needed them. Except for the one day the system went down. Jive pointed the finger at the hosting company, and the hosting company pointed the finger at Jive. No reliable information came to us.

Jive online training is there. It is OK/average. I feel some other companies are doing better. It is not a piece that is required to have a successfully implementation, but it could be useful to improve it

If I did this over, I would hire out the implementation. They know the best practices and could have guided us to make an easier to use setup.

Both perform the job they are expected to do, and they are easy to use. The FileZilla software is a desktop-based app, so I can only access it on the device on which it was installed. Cisco Secure Email allows you to send emails as you would normally, but the email and attachments are secure.

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We had a Google phone number set up before and Jive was a lot better option than that. It is more consistent and can be configured much easier and with more advanced settings. Additionally, based on the pricing as well as working with the rep on our account, it was a perfect option for us

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• The positive impact is easy file management. Since we have multiple clients some of them have different host providers which offer their own FTP interface. Using FileZilla allows us to use one interface to interact with all of our client files.
• The return on investment is quick turnaround for updating files.

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• reduce email traffic
• reduce amount of files/documents scattered & lost across shared drives
• increased discovery, awareness and interaction of historically more separated individuals & team functions across the organisation
• from an IT perspective, we've benefited from improved IT operations (e.g. troubleshooting info shared and easily searched/found with all team members - such that even junior team members can solve technical problems outside of business hours, lessening the burden for standby/call-in for more senior team members)

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