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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Worldpay from FIS

    Score8.9 out of 10
    N/AWorldpay, now from FIS (acquired July, 2019) is a solution designed to simplify payment acceptance and improve the user's bottom line by accepting traditional and alternative payment types anywhere, any time, on any device and across channels. Worldpay from FIS also guides crypto exchanges through the complexities of global payment processing. Their card-to-crypto services enable crypto exchanges to leverage global card networks like Visa and Mastercard to accept credit and…N/A

    PaySimple

    Score6 out of 10
    N/APaySimple is a payment gateway software solution offered by PaySimple.

    $59.95

    per month

    Pricing
    Worldpay from FISPaySimple
    Editions & Modules
    No answers on this topic
    Subscription
    $59.95
    per month
    Offerings
    Pricing Offerings
    Worldpay from FISPaySimple
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Worldpay from FISPaySimple
    Considered Both Products
    FIS
    No answer on this topic
    PaySimple
    No answer on this topic
    Key User Insights
    Would buy again
    57%
    Would buy again
    4 Answers
    No answers on this topic
    Delivers good value for the price
    57%
    Delivers good value for the price
    4 Answers
    No answers on this topic
    Happy with the feature set
    57%
    Happy with the feature set
    4 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    40%
    Lived up to sales and marketing promises
    2 Answers
    No answers on this topic
    Implementation went as expected
    50%
    Implementation went as expected
    3 Answers
    No answers on this topic
    Features
    Worldpay from FISPaySimple
    Payment Gateways
    Comparison of Payment Gateways features of Worldpay from FIS and PaySimple
    Feature
    Worldpay from FIS
    8.8
    1 Ratings
    17% above category average
    PaySimple
    1.0
    1 Ratings
    152% below category average
    Fraud Detection9.01 Ratings1.01 Ratings
    Billing and Invoicing Support8.01 Ratings1.01 Ratings
    Global Support9.01 Ratings1.01 Ratings
    Payment Form Acceptance9.01 Ratings1.01 Ratings
    API or SDK00 Ratings1.01 Ratings
    Recurring Payment Support00 Ratings1.01 Ratings
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    Worldpay from FISPaySimple
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    Checkout.com
    Score10 out of 10
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    User Ratings
    Worldpay from FISPaySimple
    Likelihood to Recommend
    9.0
    (8 ratings)
    3.0
    (13 ratings)
    Likelihood to Renew
    7.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Worldpay from FISPaySimple
    Likelihood to Recommend
    FIS
    Vantiv is excellent for companies that need to be able to accept credit cards and want to keep accurate reports. However, if you ever need to contact customer service or your account rep, be prepared to be extremely frustrated. Vantiv recently merged with another company, and we are having a very difficult time getting information from our account manager about how to access out account now.
    Incentivized
    Read full review
    PaySimple
    PaySimple has made it next to impossible to become PCI compliant unless we purchased a separate computer for the sole purpose of invoicing. We switched to Chase Bank who does not store sensitive info on our computers allowing us to accept credit cards and still remain PCI compliant. Our money is available much faster by not using the 3rd party. Additionally, a simple company name change required more paperwork than closing the account and setting up a new one even when the same bank account was going to be used. This was the primary reason to shop around. We happily contacted Chase Bank and now save $125 a month and receive access to our funds faster. I cannot believe I stayed with PaySimple as long as I did. It's amazing anyone would jump through the hoops of PCI compliance when the technology exists to keep sensitive information off your small business computers. If this review stops anyone from paying those monthly fees, the time was well worth it! PaySimple, requires business owners to fill out forms that make no sense in laymens terms. Chase Bank fills them all in for you and highlights the areas that need to be signed and initialed. PaySimple, charges excessive fees and in my opinion has very emotional customer service reps. Chase Bank, was eager to help and get things rolling so you can focus on your business. I would never recommend PaySimple.
    Read full review
    Pros
    FIS
    • It has broad support for networks and software solution.
    • It is fairly easy to implement and configure.
    • Has good technical support when you have the proper contact.
    Incentivized
    Read full review
    PaySimple
    • PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
    • The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
    • If you do have product type offerings, it's easy to setup individual products or an entire store.
    Incentivized
    Read full review
    Cons
    FIS
    • In my experience, Some of the WORST tech support/customer service I've ever experienced
    • Two of the last four years, gift cards crashed for multiple days during our Black Friday sale
    • Duplicate charges
    • Fraud controls are weak and (for gift cards) cost extra for dubious protection
    • It took them over a month (and constant badgering) to give us a copy of our contract
    • The system crashes quite a bit, leaving our locations without any ability to charge customers
    • I dread having to deal with WorldPay, yet have to on a daily, if not weekly, basis
    Read full review
    PaySimple
    • More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
    • Identifying areas for further value to clients.
    • More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
    Incentivized
    Read full review
    Likelihood to Renew
    FIS
    As long as Vantiv continues to improve and we can get better responses from customer service, we will likely continue to use Vantiv. However, if customer service declines, we will likely look for something else
    Incentivized
    Read full review
    PaySimple
    No answers on this topic
    Usability
    FIS
    Easy! Easy! Easy!
    Incentivized
    Read full review
    PaySimple
    No answers on this topic
    Support Rating
    FIS
    Many customer support employees of Vantiv do not seem to know much about the Vantiv website. I have been transferred around to as many as four different people to get an answer to what I thought was a simple question. I am not sure if it would be possible to receive adequate support for a more complex issue.
    Incentivized
    Read full review
    PaySimple
    No answers on this topic
    Alternatives Considered
    FIS
    ANYONE would be better than Worldpay. My parent company requires its use. Otherwise, I would have run away screaming a long time ago.
    Read full review
    PaySimple
    Authorize.net and a handful of other merchant processors and gateways. Most payment gateways (online portals to process payments) are rudimentary and not extremely intuitive. PaySimple is not and they are constantly coming up with new ways to improve upon an already very impressive platform.
    Incentivized
    Read full review
    Return on Investment
    FIS
    • Positive- More clients are enticed to use World Pay when they hear the benefits.
    • Negative- Customer service lacks so our clients tend to complain about that.
    • Negative- Rates can be a little high depending if client is currently using a local bank.
    Incentivized
    Read full review
    PaySimple
    • Because we've got a really awesome rate with them it's definitely a positive ROI. I can't say what that figure is but it's pretty good. Also, our customers have a huge ROI over their prior way of getting payment from their customers.
    Incentivized
    Read full review
    ScreenShots

    PaySimple Screenshots

    Screenshot of PaySimple DashboardScreenshot of Online InvoicesScreenshot of Web Payment FormsScreenshot of Point of Sale (POS)Screenshot of Mobile AppScreenshot of Collect payments on the go.