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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Flock

    Score9.5 out of 10
    N/AFlock is a collaborative business messaging application, designed to compete with Slack. The app is presented as a fast and reliable means of communication, and is available in a free edition for teams of up to twenty members.

    $0

    for teams of 1-20 members

    Mitel MiCollab

    Score6.8 out of 10
    N/AMitel MiCollab is a collaboration and conferencing tool for enterprises, from Canadian company Mitel.N/A
    Pricing
    FlockMitel MiCollab
    Editions & Modules
    Starter
    $0
    for teams of 1-20 members
    Pro
    $6
    per month per user (ideal for teams of 20-100 users)
    Enterprise
    Contact Sales
    for organizations of 100+ members
    No answers on this topic
    Offerings
    Pricing Offerings
    FlockMitel MiCollab
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsDiscount available for annual pricing.
    More Pricing Information
    Community Pulse
    FlockMitel MiCollab
    Considered Both Products
    Titan.Mail
    No answer on this topic
    Mitel Networks Corporation
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    9 Answers
    55%
    Would buy again
    6 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    9 Answers
    88%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    73%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    9 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    FlockMitel MiCollab
    Project Management
    Comparison of Project Management features of Flock and Mitel MiCollab
    Feature
    Flock
    7.8
    13 Ratings
    1% above category average
    Mitel MiCollab
    5.5
    14 Ratings
    34% below category average
    Task Management8.311 Ratings6.18 Ratings
    Gantt Charts6.97 Ratings6.03 Ratings
    Scheduling8.910 Ratings6.09 Ratings
    Workflow Automation8.011 Ratings3.96 Ratings
    Mobile Access9.113 Ratings7.613 Ratings
    Search6.811 Ratings3.910 Ratings
    Visual planning tools6.48 Ratings5.06 Ratings
    Communication
    Comparison of Communication features of Flock and Mitel MiCollab
    Feature
    Flock
    8.4
    13 Ratings
    5% above category average
    Mitel MiCollab
    6.3
    15 Ratings
    24% below category average
    Chat9.613 Ratings6.114 Ratings
    Notifications9.313 Ratings7.014 Ratings
    Discussions9.113 Ratings6.08 Ratings
    Surveys8.19 Ratings4.03 Ratings
    Internal knowledgebase6.77 Ratings3.48 Ratings
    Integrates with GoToMeeting10.01 Ratings7.84 Ratings
    Integrates with Gmail and Google Hangouts8.06 Ratings8.04 Ratings
    Integrates with Outlook6.04 Ratings8.06 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Flock and Mitel MiCollab
    Feature
    Flock
    7.1
    12 Ratings
    13% below category average
    Mitel MiCollab
    6.3
    11 Ratings
    24% below category average
    Versioning7.38 Ratings5.01 Ratings
    Video files6.310 Ratings8.06 Ratings
    Audio files6.310 Ratings8.09 Ratings
    Document collaboration8.112 Ratings7.06 Ratings
    Access control7.39 Ratings3.310 Ratings
    Advanced security features6.49 Ratings4.19 Ratings
    Integrates with Google Drive7.07 Ratings8.01 Ratings
    Device sync8.311 Ratings6.99 Ratings
    Best Alternatives
    FlockMitel MiCollab
    Small Businesses
    Superhuman Docs
    Score8.9 out of 10
    Flock
    Score9.5 out of 10
    Medium-sized Companies
    Troop Messenger
    Score9.8 out of 10
    Troop Messenger
    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FlockMitel MiCollab
    Likelihood to Recommend
    9.4
    (13 ratings)
    4.6
    (15 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    9.5
    (7 ratings)
    5.6
    (3 ratings)
    Support Rating
    8.8
    (3 ratings)
    6.4
    (3 ratings)
    User Testimonials
    FlockMitel MiCollab
    Likelihood to Recommend
    Titan.Mail
    Flock is very well suited in scenarios where individuals must communicate via chat. It also works great when teams need to communicate via group chat messages. File and document sharing is another area where Flocks works well. Channels are used for discussions on specific topics or organization-wide announcements. Flock may be less appropriate when you use it for voice and video calls. Where.
    Incentivized
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    Mitel Networks Corporation
    If you're in an area that has highly trained technicians to support the Mitel MiCollab product - I think your experience will likely be much better than ours. In my opinion, Frontier (and Integra before them) were the worst, and we do not look back on that experience with much happiness.
    Incentivized
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    Pros
    Titan.Mail
    • Networked phones are a thing of past now. We don’t have to stop what we are doing to receive phone calls currently because Flock can do that
    • It is now easy to send messages to many people at the same time, all we need to do is to add all the contants in the chat and select all to send a message
    • This software has an in-built to-do-list which allows us to assign tasks to different people or users and then supervise each independently
    Incentivized
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    Mitel Networks Corporation
    • Easy to use interface for non technical users.
    • Lots of options to setup for end users.
    • Headsets are comfortable and better than old handsets with desk phones. MiCollab allows users more comfortable phone calls.
    • Call quality is great.
    • Chat feature is great.
    Incentivized
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    Cons
    Titan.Mail
    • A tool is only good if people use it. Some of the artists I work with found it too complex (though I don't think they really gave it a good shot).
    • We used it heavily for about six months and it didn't hit too many other big negative points.
    Incentivized
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    Mitel Networks Corporation
    • The setup for the twinning feature was a bit confusing and took me a while to successfully complete the task.
    • The UX, particularly on an older iPhone could be improved.
    • Overall, the product is rather sound, and I am pleased with my experience using it.
    Incentivized
    Read full review
    Likelihood to Renew
    Titan.Mail
    We would likely to renew use of Flock for our organization since it meets most of the requirements of team collboration and communication for a small group like us. Most of our Flock users like it's features and use it extensively for day-to-day work. We are quite optimistic about it's future updates.
    Incentivized
    Read full review
    Mitel Networks Corporation
    No answers on this topic
    Usability
    Titan.Mail
    It is good to give what an app deserves, Flock is very efficient and effective app to manage the all day to day activities and communicate across all team members, create groups, share files, send reminders schedule reminders for each group or persons and share notes.Pin files and search any messages from anyone with advanced filters. It's a great app.
    Incentivized
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    Mitel Networks Corporation
    It is easy to you for existig Mitel UC users, who are familiar with the Mitel way of things, but for green field enterprises, might be a ramp up period which in most cases would not be worth it as its competitor TEAMS is much easier and intuity to use.
    Incentivized
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    Support Rating
    Titan.Mail
    We've only needed customer support a few times with Flock (mainly concerning app integration and security), and they've always been timely and helpful, which are the only things I truly need from support. The response rate was still rapid, and there's plenty of support available online as well for Flock.
    Incentivized
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    Mitel Networks Corporation
    Initially, support from Mitel was fantastic, but recently it has started to lag significantly. Response takes 8 hours, at a minimum, usually requiring a second call to spur a response. Email support is even worse (email in a ticket) - I have had to call in to get things running the 3 times I've tried to email support.
    Incentivized
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    Alternatives Considered
    Titan.Mail
    Flock as mentioned takes the best of all these apps and improves upon them. Flock's UI was exactly what we were looking for and Flock doesn't overcharge small teams for search functional or messaging. It just offers a great product at a great price combined with great support. Their chat ticket system works almost immediately.
    Incentivized
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    Mitel Networks Corporation
    MiCollab was great as a VOIP solution and general team collaboration solution, but it lacked in some areas, such as the mobile app, complex configuration and set up as well as the lack of user customization. Overall, the system is serviceable, but seemed rather vanilla compared to its competitors
    Incentivized
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    Return on Investment
    Titan.Mail
    • Organizing notes manually has been drastically reduced. Flock folders and chats are perfect for keeping each file separate.
    • We have not missed one calendar event with Flocks integration of our Google Calendar.
    • Being able to cut out or $99/month case management software has saved a ton of money each month.
    Incentivized
    Read full review
    Mitel Networks Corporation
    • This product was competitively priced when originally purchased. We will need to evaluate whether to replace it when it approaches the end of life or simply upgrade it.
    • Users typically only use the phone system because the collaboration tools have been superseded in functionality by other tools.
    Incentivized
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    ScreenShots

    Flock Screenshots

    Product screenshotProduct screenshotProduct screenshot