What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
628 Ratings

Flowlu

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
54 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.7 out of 100

Zoho CRM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
628 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

Flowlu

To manage the workflows of our business, we used a number of tools before we began using Flowlu. It combines CRM, project & task management, team communication, invoicing, and account management into a single tool. We are able to save a lot of time and effort by using this all-in-one solution.
Anonymous | TrustRadius Reviewer

Zoho CRM

Zoho CRM is a tool for keeping track of clients and communicating with them to generate more business. Privacy is not a concern because it is software-based. It is most appropriate for organizations with a single leader or organizations with a small to medium size. It meets all CRM requirements and can keep a healthy customer pipeline in place. For a specific business, ZOHO CRM has an easy workflow case. This makes it simple to use.
Mst Rahima Khatun | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Flowlu
8.0
Zoho CRM
Task Management
Flowlu
8.4
Zoho CRM
Resource Management
Flowlu
7.9
Zoho CRM
Gantt Charts
Flowlu
8.0
Zoho CRM
Scheduling
Flowlu
8.1
Zoho CRM
Workflow Automation
Flowlu
8.1
Zoho CRM
Team Collaboration
Flowlu
8.3
Zoho CRM
Support for Agile Methodology
Flowlu
8.2
Zoho CRM
Support for Waterfall Methodology
Flowlu
7.7
Zoho CRM
Document Management
Flowlu
7.6
Zoho CRM
Email integration
Flowlu
8.3
Zoho CRM
Mobile Access
Flowlu
8.1
Zoho CRM
Timesheet Tracking
Flowlu
7.8
Zoho CRM
Change request and Case Management
Flowlu
7.8
Zoho CRM
Budget and Expense Management
Flowlu
7.7
Zoho CRM

Professional Services Automation

Flowlu
7.9
Zoho CRM
Quotes/estimates
Flowlu
8.0
Zoho CRM
Invoicing
Flowlu
8.1
Zoho CRM
Project & financial reporting
Flowlu
8.0
Zoho CRM
Integration with accounting software
Flowlu
7.5
Zoho CRM

Sales Force Automation

Flowlu
Zoho CRM
8.1
Customer data management / contact management
Flowlu
Zoho CRM
8.5
Workflow management
Flowlu
Zoho CRM
8.1
Territory management
Flowlu
Zoho CRM
7.9
Opportunity management
Flowlu
Zoho CRM
8.3
Integration with email client (e.g., Outlook or Gmail)
Flowlu
Zoho CRM
8.0
Contract management
Flowlu
Zoho CRM
8.4
Quote & order management
Flowlu
Zoho CRM
8.1
Interaction tracking
Flowlu
Zoho CRM
8.0
Channel / partner relationship management
Flowlu
Zoho CRM
7.8

Customer Service & Support

Flowlu
Zoho CRM
7.8
Case management
Flowlu
Zoho CRM
8.0
Call center management
Flowlu
Zoho CRM
7.7
Help desk management
Flowlu
Zoho CRM
7.6

Marketing Automation

Flowlu
Zoho CRM
8.4
Lead management
Flowlu
Zoho CRM
8.7
Email marketing
Flowlu
Zoho CRM
8.1

CRM Project Management

Flowlu
Zoho CRM
8.3
Task management
Flowlu
Zoho CRM
8.4
Billing and invoicing management
Flowlu
Zoho CRM
8.2
Reporting
Flowlu
Zoho CRM
8.3

CRM Reporting & Analytics

Flowlu
Zoho CRM
8.1
Forecasting
Flowlu
Zoho CRM
8.0
Pipeline visualization
Flowlu
Zoho CRM
8.2
Customizable reports
Flowlu
Zoho CRM
8.2

Customization

Flowlu
Zoho CRM
8.2
Custom fields
Flowlu
Zoho CRM
8.6
Custom objects
Flowlu
Zoho CRM
8.3
Scripting environment
Flowlu
Zoho CRM
7.9
API for custom integration
Flowlu
Zoho CRM
7.9

Security

Flowlu
Zoho CRM
8.8
Single sign-on capability
Flowlu
Zoho CRM
8.7
Role-based user permissions
Flowlu
Zoho CRM
8.9

Social CRM

Flowlu
Zoho CRM
7.9
Social data
Flowlu
Zoho CRM
7.9
Social engagement
Flowlu
Zoho CRM
8.0

Integrations with 3rd-party Software

Flowlu
Zoho CRM
7.7
Marketing automation
Flowlu
Zoho CRM
8.0
Compensation management
Flowlu
Zoho CRM
7.4

Platform

Flowlu
Zoho CRM
8.0
Mobile access
Flowlu
Zoho CRM
8.0

Pros

Flowlu

  • The system of adding only the features you need by installing as separated modules makes it easy to learn without being overwhelmed by the lots of features.
  • I really like its structure and clear interface. Not wasting much time by searching for the right buttons and settings. Looks like the developers use their own tool for everyday work
  • Flowlu offers a custom domain option to fully integrate fully it into our company toolbox. This helps offering a seamless experience for our clients.
  • The elaborated invoice module was the final argument for us to switch to Flowlu.
Bernhard Wiesner | TrustRadius Reviewer

Zoho CRM

  • It allowed for infinite improvement in the user experience and provided an excellent database where we can manage and track all sales in a particular way.
  • Automate and notify team members of imported data, and Track Sales Pipeline software tracks potential deals very well. Zoho CRM's customization, on the other hand, allows us to tailor the software to our specific requirements.
  • Sharing of data is made possible through Zoho integrations. Data-Zoho CRM integrates seamlessly with all other ZOHO products, so there's no need to keep track of multiple records.
  • Real-time synchronization helps us organize our work and visualize everything.
Aononna Tazin | TrustRadius Reviewer

Cons

Flowlu

  • Flowlu should allow user to import their own invoice into app
  • Fellow should have their own email marketing system
  • It should integrate woo-commerce, a big e-commerce platform on WordPress. This will support users will in managing and sending emails to their customers.
SUNNY NGUYEN | TrustRadius Reviewer

Zoho CRM

  • It may be a bit overwhelming to navigate since there are so many choices available. I found it difficult to connect some possibilities to current relationships. We discovered a solution but it took a long time.
  • It has all of the functions that one could want, and even more. There's nothing significant missing, but there's a lack of social integration and service glitches depending on use and availability.
  • Its pricing is far out of line, and free features should be raised so that businesses may fully utilize CRM capabilities without financial concerns.
Milton Hassan | TrustRadius Reviewer

Likelihood to Renew

Flowlu

Flowlu 8.5
Based on 3 answers
I have found Flowlu while searching [for] a collaborative tool for a friend's non-profit organization. As I read the description and made a trial test, I fell in love with the tool. So we are definitely going to renew. Not only because the delivered solutions are great but also because Flowlu's roadmap seems very [promising].
Alexei Propartovich | TrustRadius Reviewer

Zoho CRM

Zoho CRM 9.2
Based on 30 answers
Zoho has been a wonderful tool for us for several years and there is so much more we can do with it. New features are released often which give a team like us the option to further fine tune our business process management techniques. I honestly couldn't imagine running our business not on Zoho.
Jon Porreca | TrustRadius Reviewer

Usability

Flowlu

Flowlu 8.5
Based on 49 answers
They have a great onboarding checklist and if you follow it you will be able to use the software. That is easy to use in my book. Flowlu has also the ability to turn on and off apps that you use or not which makes it tailored to the business needs.
Anonymous | TrustRadius Reviewer

Zoho CRM

Zoho CRM 8.4
Based on 80 answers
Zoho CRM is very functional, but it can get complicated. It is not always clear where you go to customise settings. The settings screens have so many options. And when you're managing multiple tools, it is not clear which settings screens will contain the changes that you want to make.
Andre Brown | TrustRadius Reviewer

Support Rating

Flowlu

Flowlu 8.6
Based on 49 answers
Great Support normally they respond in a few hours, which is very good, the knowledge base is good and the facebook groups are also very responsive. We are finding many videos online which are explaining Flowlu more and more daily.
Deepak Baanga | TrustRadius Reviewer

Zoho CRM

Zoho CRM 8.2
Based on 43 answers
I have not used Zoho support since I started with the company. Majority of my findings have come through knowledge base or Google search sites. Not saying the support at Zoho is bad, but I need things answered quicker than what my colleagues have told me they have gotten answered.
Anonymous | TrustRadius Reviewer

In-Person Training

Flowlu

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 7.0
Based on 2 answers
It was harder to learn when there were mostly real estate users in the room. We are sales solely.
Sarah Lohsl | TrustRadius Reviewer

Online Training

Flowlu

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.3
Based on 5 answers
Online training is tough, but Zoho and their partners do a good job of explaining things.
John Hinson | TrustRadius Reviewer

Implementation Rating

Flowlu

No score
No answers yet
No answers on this topic

Zoho CRM

Zoho CRM 8.8
Based on 12 answers
Take it slowly and meet often with your team to solicit their feedback. Listen to what they are saying so that if something is not clear, you can address it before they turn on the CRM. Also, whatever system you were one previously will not match Zoho CRM which is both good and bad. It's good as I know Zoho CRM will be better than whatever you're been using. Bad because it will require change and how you did things in your old CRM may need to be modified a little when using Zoho CRM.
Stephen Lalla | TrustRadius Reviewer

Alternatives Considered

Flowlu

Flowlu is easier to use and has more features, with more coming. ClickUp feels like it's more 'open' for any type of business with a lot of customization, whereas Flowlu feels like it was created for niches like my own, yet it can easily and quickly be customized for any type of business
Anonymous | TrustRadius Reviewer

Zoho CRM

It was a little less expensive and offered a lot of functionality. We have tried a few other options, but they didn't seem very impressive, like Zoho CRM. It is easily configured to match our business requirements, which is why I choose among other platforms. Its customizable functions and reporting features allow us to automate our unique operational processes nicely.
Darren Mihalic | TrustRadius Reviewer

Return on Investment

Flowlu

  • Time invested in learning the app was huge, there's no go-to resource center and currently their knowledge is scattered (YouTube videos, Knowledge Base, API docs etc)
  • We are able to cancel subscriptions of some of the other CRM and project management apps as the needs are covered by Flowlu
  • There's a significant productivity boost after learning the app but this is not quite measurable just yet
Dinakar Sakthivel | TrustRadius Reviewer

Zoho CRM

  • Great ROI! I enrolled in Zoho One which is about 1/4 the cost of another CRM I was using with far more functionality.
  • Awesome features! I've been able to manage 95% of my digital needs in Zoho which is a great time (and money) saver
  • Learning curve pros & cons. I was able to get up and running pretty quickly but there are SO many features & options I feel it will take me a while to take advantage of all it's capabilities
Susan Dakuzaku | TrustRadius Reviewer

Screenshots

Pricing Details

Flowlu

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Flowlu Editions & Modules

Additional Pricing Details

Zoho CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$14.00

Zoho CRM Editions & Modules

Edition
Standard$14.001
Professional$23.001
Enterprise$40.001
Ultimate$52.001
Plus$57.001
  1. Per User/Per Month
Additional Pricing Details

Rating Summary

Add comparison