Audiense vs. Followerwonk

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Audiense
Score 10.0 out of 10
N/A
Audiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.
$39
per month (billed annually)
Followerwonk
Score 6.8 out of 10
N/A
Twitter analytics: Understand followers, influencers; competitive research. Formerly from Moz, Followerwonk is presently its own company since 2017.
$29
per month
Pricing
AudienseFollowerwonk
Editions & Modules
Twitter Marketing (formerly Socialbro)
$39
per month (billed annually)
Audience Insights
$696
per month (billed annually)
Target
$29.00
per month
Multitask
$79.00
per month
Offerings
Pricing Offerings
AudienseFollowerwonk
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
AudienseFollowerwonk
Considered Both Products
Audiense
Chose Audiense
I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
Chose Audiense
I am not aware of any other tool that allows me to study as well subscriber bases.
Chose Audiense
I use Audiense alongside Pulsar because the integration allows me full control over my data and analysis. The majority of the other platforms don't allow you to create your own audiences or clean your data yourself, but with Audiense I am able to do so.
Chose Audiense
We find both platforms useful, but Audiense has a more user-friendly interface.
Chose Audiense
Every time I have tried to find a swiss army knife kind of solution that does a number of things, I discover that they do many things fine but not the things I need to be done well. That is why I have been with Audiense for over a decade. They have not tried to be all things to …
Chose Audiense
Audiense is more of a data intelligence platform that helps you execute campaigns successfully whereas the other platforms mentioned have very little intelligence built into them.
Chose Audiense
Affinio was slightly more polished, and the automated segment naming was stronger; however, the platform suffered from a lack of development, struggled to see beyond the immediate Twitter data source, and at the time of contract renewal was not a particularly strong offering …
Chose Audiense
In addition to the accurate and vast information we gather with Audiense, I would like to highlight the service we always receive from them.
Chose Audiense
Not exactly the same product but similar in a social media aspect-- Hootsuite is more about scheduling and organizing your contact while Audiense is more about insights. Together they work great.
Chose Audiense
Hootsuite Follower Wonk Got these 2 products and Audiense to get social media going.
Followerwonk
Chose Followerwonk
I really like the tool for some great insights but you also need another tool for other insights too. It is a great asset to the toolbox and not an all-rounder.
Chose Followerwonk
Hootsuite and Followerwonk are very different tools. One is great for planning posts and content, and the other is great for audience analysis.
Chose Followerwonk
Honestly, I haven't used many other services that compete specifically with Followeronk. One of the reasons for this is that the service Followerwonk offers is typically lumped into other services as additional features or buy-in options. What I like about Followerwonk is that …
Chose Followerwonk
Followerwonk and Google Analytics provide very different data and each resource gives insight into audience. GA helps with audience members who are already using our product, while Followerwonk helps us find new markets and audiences.
Chose Followerwonk
We were not looking for a solution like FollowerWonk, but it was provided free of charge with our Moz Pro subscription so we decided to give it a try. The only other similar tool we have used is the now shut down Twitalyzer. Twitalyzer was more of a tracking tool, while …
Chose Followerwonk
Followerwonk is the easiest tool to gain intelligence from and make actionable decisions based on your Twitter presence alone. While other tools can perform some of the same tasks, Followerwonk provides a suite of very effective and easy-to-use tools that allow for quick …
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AudienseFollowerwonk
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User Ratings
AudienseFollowerwonk
Likelihood to Recommend
7.3
(0 ratings)
6.8
(0 ratings)
Likelihood to Renew
5.8
(0 ratings)
7.3
(0 ratings)
Usability
8.0
(0 ratings)
-
(0 ratings)
Availability
8.0
(0 ratings)
-
(0 ratings)
Performance
8.0
(0 ratings)
-
(0 ratings)
Support Rating
9.5
(0 ratings)
10.0
(0 ratings)
Online Training
9.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.5
(0 ratings)
-
(0 ratings)
User Testimonials
AudienseFollowerwonk
Likelihood to Recommend
When you start a strategy and want to discover how the audiense is composed, this is the first step to start exploring and then create your buyer personas with more details from other auxiliary tools (social listening, market research). Audiense is the best way to start exploring. It works better when you are dealing with big social media accounts when you want to explore audiences from a specific country or very specific interests. It’s good to import information from listening tools like Brandwatch to get better results about your audience.
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Followerwonk is well-suited for those who are active and at least semi-influential on Twitter. Conversely, it is also very helpful for those just starting out on Twitter as the compare users tab allows for deep comparison to competitors or to those users who you aspire to become more like me in terms of Twitter activity and influence. The many, many analyzation metrics make Followerwonk a very valuable tool for Twitter users looking to grow or just polish their presence, both businesses and individuals alike. I'd recommend Follwerwonk for those who seek to better analyze and refine their social media influence
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Pros
  • Audiense is the best tool I have found for tie your tweets to changes in your followers. In essence, I can see when tweets are gaining or losing followers for my account.
  • Audiense also has great analytical tools like best time to tweet reports
  • Audiense also provide a very complete look at each person you follow or is following you. It helps to understand who the people are.
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  • Followerwonk does a great job of providing a way to compare several Twitter users.
  • I also really like the way Followerwonk makes it so easy to analyze and compare Twitter followers.
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Cons
  • To include more social networks that could help Twitter data.
  • An easy way tool from start to segment audiences that share similar characteristics to get a deep-dive.
  • Easy to use export reports or an API integration for a Data visualization tool.
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  • More Account viewing options on the track followers tab outside of yours and defined competitor's accounts
  • Improvements to the Bio Word Cloud of followers in the Followers tab
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Likelihood to Renew
I have been using it for a few years now and I still think it's a pretty competitive tool, although a lot of new interesting tools are coming on the market and I am always on the lookout for new solutions. If it keeps innovating, however, Audiense could stay relevant for some time to come
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We will keep using it as long as it remains part of our Moz Pro subscription. If it were separated and the price point did not rise astronomically, we would be very likely to continue using the platform.
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Usability
The dashboard is excellent and easy to understand. Their messaging is very clear. The reports are visual and powerful.
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No answers on this topic
Reliability and Availability
I have never had an issue.
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No answers on this topic
Performance
I have never had an issue.
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No answers on this topic
Support Rating
Any questions we had were promptly answered.
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I've never used their support. I've never needed to.
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Online Training
Pretty simple to start using. Have to do some self-study to learn more advanced features
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No answers on this topic
Implementation Rating
Just a plug and play online tool
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No answers on this topic
Alternatives Considered
I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
Read full review
Honestly, I haven't used many other services that compete specifically with Followeronk. One of the reasons for this is that the service Followerwonk offers is typically lumped into other services as additional features or buy-in options. What I like about Followerwonk is that it is easy to use, fast, and I don't have to spend hours or any additional money to get the information I need to be successful.
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Return on Investment
  • Brings massive efficiency to market research because we can find ideal audiences within minutes
  • Brings creativity to campaigns because we can study what our competitor is doing AND what our consumer is influenced by
  • Game-changer for focus group candidate discovery because we can create a very specific audience and contact ideal candidates
  • Audiense.com makes us look more attractive to our clientele because we have unique & current data on their consumer/competitor/ideal influencer
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  • One initiative our team launched was a series of educational webinars. We have been able to add an average of six new leads per webinar because of social media. If the messages had been delivered at non-peak times, there would be less likelihood of success.
  • When it comes to social media, it's difficult to nail down specific ROI without referencing a specific campaign. However, our team has seen a consistent follower growth with increasing RT's and Favorites. I attribute this to the right content hitting the right people at the right time.
  • Our team has uncovered a number of valuable relationships with other Twitter users in our industry that have helped us increase the reach of our overall marketing message. These relationships were uncovered using Followerwonk's keyword search.
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ScreenShots

Audiense Screenshots

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