What users are saying about
148 Ratings
183 Ratings
148 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
183 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Formstack Forms

Formstack makes it easy to create a variety of forms. I have used it for event interest and registrations, email list sign-ups, and surveys. I have found it easy to customize, and easy to export data for import into other systems (e.g., CRM).
Anonymous | TrustRadius Reviewer

OutSystems

Well suited for internal exposure of business processes (invoicing, API layer to other systems, customer maintenance etc), whether a UI is required or not.Not so well suited for full fledged web design. An OutSystems application must serve one particular business need, if gets too much functionalities and responsibilities it tends to get chaotic and complex.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Formstack Forms
9.0
OutSystems
Survey templates
Formstack Forms
9.0
OutSystems
Themes
Formstack Forms
8.0
OutSystems
Custom logo/branding
Formstack Forms
10.0
OutSystems

Survey Content

Formstack Forms
9.0
OutSystems
Changes to live survey
Formstack Forms
9.5
OutSystems
Question design help
Formstack Forms
8.0
OutSystems
Multiple question types
Formstack Forms
9.5
OutSystems

Survey Logic

Formstack Forms
9.5
OutSystems
Survey logic flexibility
Formstack Forms
9.5
OutSystems

Survey Reporting & Analytics

Formstack Forms
9.4
OutSystems
Response tracking
Formstack Forms
10.0
OutSystems
Data export
Formstack Forms
9.5
OutSystems
Standard reports
Formstack Forms
9.1
OutSystems
Custom reports
Formstack Forms
8.5
OutSystems
Analytics
Formstack Forms
10.0
OutSystems

Survey Administration & Security

Formstack Forms
9.5
OutSystems
Access controls
Formstack Forms
9.5
OutSystems
Compliance
Formstack Forms
9.5
OutSystems

Survey Distribution

Formstack Forms
8.0
OutSystems
Vendor-offered crowdsourcing
Formstack Forms
8.0
OutSystems
Respondent restrictions
Formstack Forms
8.0
OutSystems

Low-Code Development

Formstack Forms
OutSystems
7.8
Visual Modeling
Formstack Forms
OutSystems
9.2
Drag-and-drop Interfaces
Formstack Forms
OutSystems
9.4
Platform Security
Formstack Forms
OutSystems
7.8
Platform User Management
Formstack Forms
OutSystems
7.1
Reusability
Formstack Forms
OutSystems
6.5
Platform Scalability
Formstack Forms
OutSystems
7.1

Pros

Formstack Forms

  • Allows for unique situations. As a school, we don't have the luxury of being cookie cutter. Neither do our forms.
  • Support. If we don't know how to do it, their support team has been very helpful and actually attempts to understand the issue on hand.
  • User friendliness. In our field we have a phrase: "what if you get hit by a bus?" With Formstack, you can "get hit by the bus" and someone else can jump in and still keep things running (this is used as a phrase for illness, not termination).
Patrick Stephens | TrustRadius Reviewer

OutSystems

  • Developing end user interfaces with ease and speed with a modern look and feel.
  • First class low code development to reduce time to market with visual programming
  • Their technical support team is fast and responsive. We've yet to have any issues they could not resolve.
Christopher Fowers | TrustRadius Reviewer

Cons

Formstack Forms

  • Setting up our multi-step form took some getting used to. Some of the branching logic configuration wasn't as intuitive as would be ideal.
  • Since we were pushing data directly into Hubspot, I found it cumbersome to deal with data storage limits within Formstack. I would get frequent notices that new responses were not being stored in Formstack and that I needed to upgrade or delete data. I got tired of that.
  • More/easier support for custom fonts would have been a huge plus. We were able to customize the form's appearance, but had to make some concessions in that regard.
Josh Summerhays | TrustRadius Reviewer

OutSystems

  • Price – The licensing model of OutSystems is very expensive and not suitable for small scale developments. This is offset by the time to develop and stability for larger scale developments
  • Flexibility on PaaS version – The PaaS hosted version of OutSystems limits your flexibility to access the front end and backend database systems which can significantly restrict your options on high data volume developments or where anything requiring slightly out of the ordinary access is required
  • Same price for PaaS and self-hosted system. Licensing model dictates that you pay the same price even when you host the system on your own hardware which effectively means you pay more to manage the infrastructure yourself
John Williams | TrustRadius Reviewer

Likelihood to Renew

Formstack Forms

Formstack Forms 9.1
Based on 12 answers
Our user base has come to rely on Formstack to get forms done. The Formstack tools make it easy to start from scratch or copy an existing form to "quick start" a new, similar form. The price is right and frees up IT staff to do more transformative work.
Tim Roe | TrustRadius Reviewer

OutSystems

OutSystems 8.2
Based on 4 answers
We are very happy with OutSystems and our developers deliver good work. OutSystems lets us build new software on a regulare (2 weekly) basis, which is highly flexible and adjustable. Even without very much experience, our developers manage to build usefull software, which is working a lot better than our previous (legacy) software.
Erik Hagen | TrustRadius Reviewer

Usability

Formstack Forms

Formstack Forms 9.5
Based on 5 answers
Well written, modern software. Works as expected for software of 'today.' Does not operate like something from five or ten years ago...like a legacy platform. Continuous improvements are nice to see.
Mitchel Laman | TrustRadius Reviewer

OutSystems

OutSystems 8.2
Based on 3 answers
I am really happy using OutSystems in my work. It gives me the opportunity to create good working software without having had very much IT-experience before. It also made me more interested in the background of IT and learning different languages.
Erik Hagen | TrustRadius Reviewer

Support Rating

Formstack Forms

Formstack Forms 8.5
Based on 6 answers
The agents in the original group, especially the ones in cahoots with the developers, are really solid and know what they're talking about--I'm looking at you, Collin. The 'Tier 1' support agents that typically reply to the tickets are really spotty. If you have an overly technical question, i.e. bugfix, or describe a feature from a few years back that randomly disappeared, these agents typically will give you what feels like a generic reply and not know what you're talking about.
Anonymous | TrustRadius Reviewer

OutSystems

OutSystems 7.4
Based on 46 answers
The tech support is very reachable. Usually by [email] from but also by phone if needed. We had some difficulties at the start with understanding "what our machine was doing" under high performance load. After some good sessions understanding our needs they delivered good solutions for our problems we had in the beginning.
Anonymous | TrustRadius Reviewer

In-Person Training

Formstack Forms

No score
No answers yet
No answers on this topic

OutSystems

OutSystems 9.1
Based on 1 answer
Excellent material full of hands on that improve the understanding of the platform.
Carlos Alberto Aponte Roa | TrustRadius Reviewer

Online Training

Formstack Forms

No score
No answers yet
No answers on this topic

OutSystems

OutSystems 8.2
Based on 1 answer
The online training material is well designed and explanations are step by step, helping trainees to understand and follow each exercise and new concept.
Carlos Alberto Aponte Roa | TrustRadius Reviewer

Implementation Rating

Formstack Forms

Formstack Forms 10.0
Based on 2 answers
We implemented on one of the earlier versions. Through continuous engineering improvements, the interface keeps getting easier and more intuitive. Therefore, later implementations keep getting easier and better.
Mitchel Laman | TrustRadius Reviewer

OutSystems

OutSystems 7.3
Based on 3 answers
In a large company, patiently and consistently work the behind the scenes politics with business and IT partners across the firm.
This is transformational - you will need a solid set of key business partners to lock arms together to move forward.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Formstack Forms

Drupal is a much more customizable platform, however you must have someone build the forms first and then you can work with them if you do not have the programming knowledge. If you have any changes to make, it can sometimes be both a time consuming and difficult process. Formstack is much more efficient if you do not have an in house programmer.
Jason Fluegge | TrustRadius Reviewer

OutSystems

I tried to use WordPress with some success. Also looked at Joomla. But when I saw OutSystems I knew I had been wasting my time there. It takes you longer to get going with OutSystems - but even I as a novice realized immediately that Outsystems is simply in another league. Outsystems is powerful. (Can you compare WordPress and Joomla to Outsystems - I don't think so).
Willem Norval | TrustRadius Reviewer

Return on Investment

Formstack Forms

  • Positive - ability to analyze submission trends - e.g. when a marketing email is sent, looking at increased form viewing and submissions in relation to the sending of the campaign.
  • Immediate response - those that submit forms receive immediate response that their form has been submitted.
Ryan Spear | TrustRadius Reviewer

OutSystems

  • The ease of use of the OutSystems development process has been the biggest ROI for us. We have developed our Framework product and maintained/enhanced it with only 4 workers.
  • OutSystems has enhanced their product very significantly over the last 4 years. They have gone from a simple to use tool to a very simple to use sophisticated tool that covers the standard mainframe-based computing apps and the apps used on handheld mobile devices all using the same basic set of development tools.
Lee Penning | TrustRadius Reviewer

Screenshots

Pricing Details

Formstack Forms

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Formstack Forms Editions & Modules

Edition
Silver$591
Gold$991
Platinum$2491
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
We also offer a variety of Add-on features: Workflows, Conversion Kit, Portals, Approvals

OutSystems

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

OutSystems Editions & Modules

Edition
Basic$4,000.001
Pro$10,000.001
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Formstack Forms
9.3
OutSystems
9.3

Likelihood to Renew

Formstack Forms
9.1
OutSystems
8.2

Usability

Formstack Forms
9.5
OutSystems
8.2

Reliability and Availability

Formstack Forms
10.0
OutSystems

Support Rating

Formstack Forms
8.5
OutSystems
7.4

In-Person Training

Formstack Forms
OutSystems
9.1

Online Training

Formstack Forms
OutSystems
8.2

Implementation Rating

Formstack Forms
10.0
OutSystems
7.3

Add comparison