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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FortiGate

    Score8.5 out of 10
    N/AFortiNet FortiGate is a firewall option with high integrability. It offers a variety of deployment options and next-gen firewall capabilities, including integration with IaaS cloud platforms and public cloud environments.N/A

    Zuora

    Score8.5 out of 10
    N/AZuora is one of the best-known subscription billing platforms. Zuora is an enterprise-level product and, as such, provides comprehensive metrics, tax automation, and support for multiple currencies. It also offers Salesforce and NetSuite integration out-of the-box. It often replaces cumbersome ERP (enterprise resource planning) systems that does not focus exclusively on billing.N/A
    Pricing
    FortiGateZuora
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FortiGateZuora
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsFortiGate pricing starts at $250 for home office use, up to $300,000 for large enterprise appliances. Must contact sales team for pricing.—
    More Pricing Information
    Community Pulse
    FortiGateZuora
    Considered Both Products
    Fortinet
    No answer on this topic
    Zuora
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    48 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    49 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    44 Answers
    No answers on this topic
    Implementation went as expected
    98%
    Implementation went as expected
    47 Answers
    No answers on this topic
    Features
    FortiGateZuora
    Firewall
    Comparison of Firewall features of Fortinet FortiGate and Zuora
    Feature
    Fortinet FortiGate
    8.7
    53 Ratings
    1% above category average
    Zuora
    -
    Ratings
    Identification Technologies8.951 Ratings00 Ratings
    Visualization Tools8.351 Ratings00 Ratings
    Content Inspection8.852 Ratings00 Ratings
    Policy-based Controls8.953 Ratings00 Ratings
    Active Directory and LDAP8.750 Ratings00 Ratings
    Firewall Management Console7.752 Ratings00 Ratings
    Reporting and Logging8.353 Ratings00 Ratings
    VPN9.152 Ratings00 Ratings
    High Availability9.348 Ratings00 Ratings
    Stateful Inspection9.251 Ratings00 Ratings
    Proxy Server8.539 Ratings00 Ratings
    Best Alternatives
    FortiGateZuora
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    SonicWall NSA Series
    Score8.3 out of 10
    WooCommerce Subscriptions
    Score8.7 out of 10
    Medium-sized Companies
    Barracuda CloudGen Firewall
    Score9.6 out of 10
    Chargebee
    Score8.5 out of 10
    Enterprises
    Cisco Adaptive Security Appliance (ASA) Software
    Score9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FortiGateZuora
    Likelihood to Recommend
    8.7
    (79 ratings)
    8.0
    (135 ratings)
    Likelihood to Renew
    7.0
    (5 ratings)
    1.0
    (14 ratings)
    Usability
    8.7
    (21 ratings)
    7.0
    (18 ratings)
    Availability
    8.0
    (3 ratings)
    9.3
    (2 ratings)
    Performance
    9.0
    (2 ratings)
    9.7
    (3 ratings)
    Support Rating
    9.0
    (27 ratings)
    1.0
    (13 ratings)
    In-Person Training
    10.0
    (1 ratings)
    9.3
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    5.0
    (5 ratings)
    7.4
    (9 ratings)
    Configurability
    7.0
    (2 ratings)
    6.6
    (3 ratings)
    Contract Terms and Pricing Model
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (2 ratings)
    6.0
    (3 ratings)
    Product Scalability
    7.0
    (3 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    8.0
    (2 ratings)
    10.0
    (2 ratings)
    Vendor pre-sale
    8.0
    (2 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FortiGateZuora
    Likelihood to Recommend
    Fortinet
    Fortinet FortiGate addressed an immediate security issue we had a few years ago. The device gave us a much clearer picture of the activities on our network and also more importantly, increased our awareness of threats from the internet as a whole. Fortinet FortiGate helps us to mitigate these threats with regular signature updates from Fortiguard labs, identifying certain characteristics which, once recognised by Fortinet FortiGate, can be harnessed to deploy powerful 'playbooks'.
    Incentivized
    Read full review
    Zuora
    Zuora is great for smaller subscription businesses that have a limited number of simple or basic products. As more products are added to the catalog, the ability to report on specific product performance has become more challenging. Similarly, as our number of customers has grown significantly over the past few years, the extraction of data through export files is more of a challenge to capture all data points.
    Incentivized
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    Pros
    Fortinet
    • SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc).
    • SSL VPN configuration - As we all have WFH force (to some extend or all employee) during Covid-19, it is impossible to plan BCP without having a SSL VPN. In Fortigate, the SSL VPN configuration is very easy with the help of wizard. The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL.
    • Explicit Proxy - This is also a great feature to shape and re-route the traffic, configuring the Proxy on the Firewall itself. We are using this feature in Pilot for now, and planned to rollout in few weeks looking at the success rate of the POC.
    Read full review
    Zuora
    • The implementation of Zuora is very helpful. Their interactive training guides are one of the best I've used. It is very thorough and any salesperson can learn how to use it very quickly.
    • Their subscription management offers many ways to sell a subscription. These subscriptions can be evergreen (renewing every month) or termed subscriptions. The subscriptions can be amended to add/remove products very easily.
    • The ability to quickly pass through large amounts of usage data for our clients is allowing us to perform billing in a time-effective manner. Once usage data is loaded, a few clicks and all of the invoices for our client base can be generated. Invoices are clean and detailed which help us maintain a good customer experience even with our somewhat complex billing model. The reporting is extremely helpful in calculating the end of month commissions, recognizing and deferring revenue, and overall bookkeeping.
    Incentivized
    Read full review
    Cons
    Fortinet
    • Documentation is missing a great deal of detail and assumes the customer and just guess and fill in the blanks themselves
    • Fortinet has lots and lots of video guides on topics that only a small percentage of customers would ever need
    • The documentation and video guides do not get updated so most is only relevant to older software versions
    Incentivized
    Read full review
    Zuora
    • User Interface - Zuora's UI is still a weak point, however, this is negated through the use of its API's. Zuora has done a lot of work in releasing new products to limit its UI experience and the addition of Orders allows for more functionality to reduce the UI issue.
    • Complex system - This is both a pro and a con, but in this instance, it is a con because we may not have taken the time to truly understand the implications of all the options that were available. the Flexibility is great however if you do not take the time to understand the product and what problem you are trying to solve, you can make life difficult for yourself later down the track. Take the time to map out your approach end to end and ensure your assumptions at the start are robust.
    • Reporting - reporting is weak as such we have moved away to our own reporting data warehouse.
    Read full review
    Likelihood to Renew
    Fortinet
    Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
    Incentivized
    Read full review
    Zuora
    Our business is now, more than ever, focused on our core business rather than homegrown support tools for quoting, contracts, billing, invoicing, payments and the rest of the subscription economy. We evaluated other solutions and found this the best and most viable solution given the strong ties to Salesforce and it's integration. Zuora works, and it works well.
    Read full review
    Usability
    Fortinet
    The firewall runs very well, firmware updates are fairly quick but you must follow the upgrade path. Neglecting this step will cause a lot of pain. If you decide to go with Fortinet FortiGate switches and/or access points, they can be managed within the firewall which is great. We're also using the FortiAnalyzer which easily plugs into the firewall for any reporting you may require.
    Incentivized
    Read full review
    Zuora
    I had 20+ years of accounting experience before taking on the revenue role. I had several things to [learn] but was able to easily master the software in a matter of weeks. Zuora is our preferred billing platform that we currently use - very efficient and much more automated than our other platform/process.
    Incentivized
    Read full review
    Reliability and Availability
    Fortinet
    We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
    Incentivized
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    Zuora
    There have only been a few days/instances in the past 2.5 years of using zuora that I, personally have had issues or been notified of issues relating to Zuora.
    Incentivized
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    Performance
    Fortinet
    Good performance and really good integration. We have integration with Microsoft AD.
    Incentivized
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    Zuora
    Zuora does a superb job for all the tasks I use it for. Billing - it is trustworthy and accurate. Customer data- it holds it and keeps past records for even cancelled accounts, and subscription builds - it has the ability to make very difficult subscriptions seem easy.
    Incentivized
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    Support Rating
    Fortinet
    The Support team at Fortinet is excellent. They can not only help you configure the device for what you are trying to do, they offer suggestions on improving rules, and troubleshooting issues. Their response time is fast, ensuring you are up and running immediately with no questions asked. We had a hard drive failure in one of our Fortinet Fortigate appliances. The tech answered immediately, and started rebuilding the drive after some preliminary investigations. After rebuilding, there were still errors and issues, so they dispatched a brand new Fortinet Fortigate appliance. The tech then backed up the configurations for when the new device came in, which showed up in a few hours. A restore of the configuration took less than a minute, and there were no more errors or issues.
    Incentivized
    Read full review
    Zuora
    A support request is emailed to their support team, then an automated response is sent to you in a couple hours saying "Hey, someone will take a look at your support request soon". Then somewhere around 12-18 hours later, an actual support member responds with "Have you checked out our tutorials? Here's one that sounds like it might help you". I don't want a tutorial given to me that I've already read through that only exists because of the terrible user design of Zuora's user interface
    Incentivized
    Read full review
    In-Person Training
    Fortinet
    I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
    Incentivized
    Read full review
    Zuora
    The onsite was so helpful and worth the hours spent. All three people that came to represent Zuora had a lot to offer.
    Incentivized
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    Online Training
    Fortinet
    No answers on this topic
    Zuora
    It was reliable.
    Incentivized
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    Implementation Rating
    Fortinet
    Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
    Incentivized
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    Zuora
    I think Zuora did a great job. However, they could have provided more guidance on how to deal with out Payment Gateway and Processor provider, as well as guidance around providing a Mobile Responsive experience for sites using the Zuora HPM.
    Incentivized
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    Alternatives Considered
    Fortinet
    [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
    Incentivized
    Read full review
    Zuora
    Zuora provides way more functionality than Recurly or SaaSOptics as a billing engine. However, it is not a general ledger system like NetSuite ERP, it is still designed to be primarily a billing function that feeds into a general ledger via automated general entries. It has simplified our invoice management and automated billing while connecting with Salesforce for high-powered reporting and cross-departmental collaboration. The automation of revenue recognition has the potential to significantly reduce the time spent on accounting close by a few days.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Fortinet
    No changes needed to terms and conditions.
    Incentivized
    Read full review
    Zuora
    No answers on this topic
    Scalability
    Fortinet
    My environments are pretty small (less than 100 users per location) so no issues here.
    Incentivized
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    Zuora
    The product is capable of a lot, small companies and large companies can utilize it with ease
    Incentivized
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    Return on Investment
    Fortinet
    • The pricing given to us for our firewall was well within what we were already spending for other vendors solutions and had the added value of eliminating a separate expense for a dedicated web filtering appliance.
    • We have also adopted Fortinet's security fabric approach and thus changed vendors for our switch and AP devices. These devices have come at reduced prices as compared to another previous vendor we were using, particularly in relation to ongoing annual maintenance costs.
    Incentivized
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    Zuora
    • Poor support has slowed down our implementation of features and resolution of issues
    • Lack of flexibility has led to some complex and unwieldy workaround solutions
    • No useful built in AR reporting so we had to come up with our own solution
    • Challenges with finance due to unreliability of Salesforce sync
    Read full review
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