What users are saying about
5 Ratings
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Top Rated
1388 Ratings
5 Ratings
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Score 8.8 out of 100

Trello

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Top Rated
1388 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Likelihood to Recommend

Frame.io

By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
Joel McAfee | TrustRadius Reviewer

Trello

Trello is great for tracking the progress of projects that have specific completion dates or tasks that must be finished in specific orders. We've used it for fundraising projects and event planning, not to mention planning of specific work projects. Trello's flexibility makes it so easy to set up and share new boards with interested parties.
Jill Nimmer-Beres | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Frame.io
Trello
7.8
Task Management
Frame.io
Trello
9.0
Resource Management
Frame.io
Trello
7.7
Gantt Charts
Frame.io
Trello
6.9
Scheduling
Frame.io
Trello
7.8
Workflow Automation
Frame.io
Trello
7.3
Team Collaboration
Frame.io
Trello
8.7
Support for Agile Methodology
Frame.io
Trello
8.0
Support for Waterfall Methodology
Frame.io
Trello
7.3
Document Management
Frame.io
Trello
7.4
Email integration
Frame.io
Trello
7.5
Mobile Access
Frame.io
Trello
8.4
Timesheet Tracking
Frame.io
Trello
8.0
Change request and Case Management
Frame.io
Trello
7.7
Budget and Expense Management
Frame.io
Trello
7.6

Professional Services Automation

Frame.io
Trello
7.5
Quotes/estimates
Frame.io
Trello
7.3
Invoicing
Frame.io
Trello
7.5
Project & financial reporting
Frame.io
Trello
7.5
Integration with accounting software
Frame.io
Trello
7.6

Pros

Frame.io

  • Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads.
  • Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it.
  • Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available.
  • Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time.
Chris Hecox | TrustRadius Reviewer

Trello

  • Easy color categorization of the "Cards" (which can represent anything from projects to tasks)
  • Ease of use overall - you can divide work into columns and move it from column to column depending on status
  • You can create multiple boards, which are spaces to store tasks (for different work contexts, or even private boards)
  • You can easily share boards with another person
  • You can easily assign tasks (Cards) to persons
  • You can store information in cards, like files and short format text
Wilbert Kramer | TrustRadius Reviewer

Cons

Frame.io

  • There have been a couple of times that the review links I have sent have not worked, and it crashed sitewide. I think Frame.io is still working out some kinks, but when I have a tight deadline it's frustrating getting blamed for a broken link when it's Frame.io's website having a meltdown.
  • I would like to be able to export all the timecoded edits directly to my timeline instead of having to reference the website or extension in Premiere. There may already be a way to have this done, but I haven't seen it or it hasn't been properly explained.
  • It's a mild inconvenience to automatically be signed up to get an email for every single edit that has taken place in my video. I know this is a reach, but there isn't much to complain about when it comes to Frame.io. I had to manually go in and opt out of the hundreds of emails I was getting sent for someone just leaving comments on my upload.
Hilary Hobbs | TrustRadius Reviewer

Trello

  • Swim Lanes - they are nonexistent. There is a third-party tool to add them but it's buggy as all get out
  • View - I am not sure how to do it but I really wish I didn't have to pick between viewing all cards with no detail or one with all detail. Maybe the ability to collapse and expand?
  • Integrations - It would be amazing if I could easily pop action items from Gmail over to Trello, but right now I can only copy text or upload screenshot attachments.
Sarah Meerschaert | TrustRadius Reviewer

Likelihood to Renew

Frame.io

No score
No answers yet
No answers on this topic

Trello

Trello 10.0
Based on 3 answers
I am very likely to renew Trello, because it doesn't cost anything to do so. I am also very likely to use Trello's upgraded features in the future because a lot of my team's data is stored on there and they have already gotten used to the platform. Trello is very easy for new team members to pick up, making the onboarding and usability very streamlined.
Sahr Saffa | TrustRadius Reviewer

Usability

Frame.io

Frame.io 10.0
Based on 1 answer
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
Joel McAfee | TrustRadius Reviewer

Trello

Trello 8.4
Based on 41 answers
Overall, Trello is a great tool to use. It's very user-friendly, very powerful and we've set it up to work well for our team. I've recommended it to others who need something free or very cheap and it's worked well for them too. If you're wanting something with more muscle, then I'd suggest looking at either monday.com or Airtable.
Jared DeLong | TrustRadius Reviewer

Support

Frame.io

Frame.io 8.0
Based on 1 answer
The few times I have needed support I have received a quick response - though the one major complaint I have had is regarding the omission of an iPad app - supposedly it is in the works but I haven't seen it release yet. We do have issues with the browser being buggy - especially on slow internet. Whether or not that is something support has failed me on, i'm not sure - but they are responsive, but don't always provide immediate results.
Joel McAfee | TrustRadius Reviewer

Trello

Trello 8.1
Based on 78 answers
I have never needed to contact Trello's customer support team. For the most part, the app is pretty self-explanatory. I have used their help center and find it really useful, particularly their Getting Started guides, which cover everything from general information to feature deep dives and best practices. The help center is available in six different languages and the Trello Community is there to answer questions along with Trello Support.
Elissa Bernstein | TrustRadius Reviewer

Implementation

Frame.io

No score
No answers yet
No answers on this topic

Trello

Trello 9.0
Based on 1 answer
For our small business, getting a few of us started well on Trello was the key, I think. As long as a couple of us were really comfortable with the interface, we could lead others and help them with any questions. From now on, anyone who works with us just naturally uses Trello for information sharing - it's just part of what we do.
Raylene Wall | TrustRadius Reviewer

Alternatives Considered

Frame.io

I last used Wipster around 4-5 months ago, but I felt downtrodden by both their business practices and interface. Wipster sprung a new pricing model on users. This pricing model made no sense, was extremely pricey for no reason, and felt like a punch in the gut by a new and greedy company. Furthermore, I had constant issues with the software. It was buggy, slow, and presented issues with clients.My first day with Frame.io was like being released from prison. All I'd known up to this point was disappointment and gloom. Frame.io took every single issue our team had with Wipster and resolved it. Frame.io was nearly perfect
Chris Hecox | TrustRadius Reviewer

Trello

I would say Trello is very well suited for my team's needs as we are relatively small in size but frequently scale up based on the project's size and needs. We tend to use it at a basic level for organizing internal tasks and to-dos, but also develop large complicated boards when need be. It doesn't seem like other systems (like Basecamp) scale very well and really require a more consistent type of workload to make the best use of them.
Joel McAfee | TrustRadius Reviewer

Return on Investment

Frame.io

  • The turnaround time of getting videos sent out has significantly decreased since using Frame.io. We are able to get our edits from multiple people quicker because there is no need for them to open the video, write down timecodes and write out their edit. It's all in one place. You don't even need to stop the video when you have something to write- it does it for you automatically.
  • The fact that I have all my edits in one place drastically cuts out a ton of time getting changes made to each of my videos. I am able to complete my video quicker, which allows it to release sooner, and I'm on to the next project days before I usually would start it.
Hilary Hobbs | TrustRadius Reviewer

Trello

  • More streamlined team communication. Rather than spending time and effort getting lost in emails or instant messages, we have a shared knowledge bank of ideas and tasks within Trello that free us up to focus on other parts of our job.
  • Better team collaboration. With the sharing structure of Trello, there is an easy pathway for the transmission of ideas without having to even think about it.
  • A more open dialog between team members. Trello provides a forum where our team members can share ideas that they may not have felt comfortable doing otherwise.
Evan Jaffe | TrustRadius Reviewer

Pricing Details

Frame.io

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Trello

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Frame.io
9.5
Trello
8.7

Likelihood to Renew

Frame.io
Trello
10.0

Usability

Frame.io
10.0
Trello
8.4

Support

Frame.io
8.0
Trello
8.1

Implementation

Frame.io
Trello
9.0

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