Likelihood to Recommend
By far Frame is the best video review service out there mainly due to how easy it is to introduce to new users, including on the client side. There is not much instruction required in order to share and edit with a client and ask them to start providing feedback - the system is designed to invite users to give notes and that alone is worth the money.
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VEGAS Pro [in my opinion] has so much potential to be great. So many powerful features for audio and video editing. Unfortunately, after the sale from Sony to MAGIX [I believe] the software has become less stable even on CAD-certified workstations. [From what I've experienced] there is no customer service telephone number or support email address. All support requests must go through their website and my last requests have gone unanswered after a month. When Sony owned the software I [was] able to get on a live chat with a tech who would solve issues in minutes, not days. Not true today [per my experience]. With the decline in reliability and lack of customer support, I can no longer recommend a MAGIX product.
Read full review Pros Frame.io provides an intuitive interface for clients to leave detailed feedback on videos they've hired us to produce. Users can leave public or private comments and start and stop on whichever video frames they choose. Users can draw on a frame using a non-destructive marker to make specific feedback (e.g. I don't like that this window is overexposed and is distracting me from looking at the interview). This allows for making nuanced critiques that are otherwise difficult to convey without using screengrabs or long email threads. Frame.io is easy to learn. If a user is new to the application, the software determines this and a short tutorial video pops up and teaches the new user how to interact with the application. It does this without taking the user to a new page and risk confusing a client. The software is simple to use and I never have issues with uninformed or flustered clients because of it. Frame.io makes sharing simple. Producers can send review links within the application or copy and paste the link into an email, whichever their preference. Users can also create live presentations to walk clients through a video as well. I've not used this feature extensively, so I'm unsure of how well it works, but the option is available. Frame.io interacts with video editing software (i.e. After Effects, Premiere Pro) using a plug-in. Before applications like Frame.io, we had to reference emails with timecodes and then decipher what the client is asking to have changed. It was cryptic, and feels archaic in hindsight. Now, the integration between the application and our software is seamless. I can revisit feedback by clicking on a comment in the review window, and it takes me to the exact point of criticism in the timeline. It's so easy to use and saves so much time. Read full review One of the things that I love about VEGAS Pro is that I can do automatic tracking control to an object or image, this is a very remarkable function in VEGAS Pro, because this way you can add better mobility to the video in general, in addition , you can focus the video view to a specific object. The image edits with the VEGAS Pro filters are really fantastic. For us, having a good visualization and definition of our images is very important, which is why this function has provided really remarkable results. We have been able to modify the tonality of the images that we add to the video and we have also managed to change the colors thanks to the filters available for video in general. These filters are very varied, I can add a filter to give my image a warm touch, a touch of cold or sunset. At the bottom of the platform, the audio barrier is shown, where you can add several audio tracks and thus be able to modify the audio of the entire video for every second that passes, however, this function is much more impressive as it also allows you to add another audio barrier to play two audio tracks at the same time. The autosave is fantastic, VEGAS Pro has an excellent autosave system capable of saving all the progress that has been made in the video that is being edited, the autosave does not consume additional capacity to the computer, so it is very easy to have it activated and not worry about computer performance. Read full review Cons Frame.io's permissions aren't great. Each individual project has its own permissions and there is no way to set a general admin permissions to team members thus allowing them to be added to every project. Frame.io sometimes has issues for our clients where they cannot add edits or where their film does not load. Read full review While Vegas Pro does handle 4k video, I find that it still struggles a bit to keep up when playing back or processing 4k. I suspect this is at least partially due to the fact that the computer I am using for Vegas is not quite powerful enough to really handle 4k efficiently. Read full review Likelihood to Renew
The best and easiest editor I have ever used. I have used everything as an Emmy-Award-winning news journalist, and this program has always done what I needed it to do. Nothing less than the best out there and can get the job done.
Read full review Usability
I've used other video review systems, Frame was the only one I didn't question how they allowed you to review - I just started reviewing. It's that simple. It's easy to set up projects, invite collaborators, and then provide a final cut for download. It's naturally built for the kind of work that TV/Film & video production companies do.
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I've only reached out to Frame.io a few times but they responded quickly and offered achievable solutions. The fact that I haven't had to reach out to them more is proof that the platform is easy to use, reliable, and can run on its own. The only issues we have had were related to uploading issues on our end.
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Because Vegas Pro is widely used software, the user interface is similar to smartphone editing tools. That is why learning time is very short in Vegas Pro. Whenever you have a question YouTube is your best support assistant. You don't need to contact anyone.
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Frame.io is better when being compared to the
as a platform just because of the usability. Frame.io has a more simple design format, that makes organizing projects and file structures much more readily available when doing a quick search. The ability to review and comment on the different projects is also better in Frame.io as it shows who said what and at what timecode they are referring to.
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I had Adobe Premiere but I don't like having to subscribe. VEGAS Pro is a one-time purchase which was a better economical and financial decision for me. My friends that are editors didn't like when Apple changed Final Cut so I did not elect to use it when I had the chance to. I believe it is just as good as other platforms just not as high profile.
Read full review Return on Investment Frame.io has allowed the team to collaborate on our own schedules Frame.io has allowed the team to collaborate remotely Frame.io has allowed us to share content with clients for feedback before publishing Read full review For web design, creating spiffy video which integrates with a site! This software has paid for itself over and over since I started using it in 2003. Every year or so they upgrade it and so I upgrade every five or so years. Read full review ScreenShots