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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreeAgent

    Score5.5 out of 10
    N/AFreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.

    $13.50

    per month

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Pricing
    FreeAgentFreshBooks
    Editions & Modules
    FreeAgent
    $13.50
    per month
    FreeAgent
    $135
    per year
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Offerings
    Pricing Offerings
    FreeAgentFreshBooks
    Free Trial
    YesYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—10% discount for annual pricing.
    More Pricing Information
    Community Pulse
    FreeAgentFreshBooks
    Considered Both Products
    FreeAgent
    Chose FreeAgent
    Our clients use all of the above software providers, some of them using Xero, QuickBooks, FreshBooks, QuickFile, Kashflow, Wave App etc. FreeAgent is best one for me among the free software available as it does everything and we would not even need additional software for …
    Incentivized
    Chose FreeAgent
    I liked FreshBooks - but the support, banking integration and other extras FreeAgent offers won me over.
    Chose FreeAgent
    I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent …
    FreshBooks
    Chose FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection …
    Incentivized
    Chose FreshBooks
    Years ago we started using FreshBooks and then decided to look for a less expensive option. After trying multiple solutions, we went back to FreshBooks and haven't looked back since. That was over 10 years ago.

    No service can compete with their functionality, pricing, and …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    69%
    Would buy again
    9 Answers
    Delivers good value for the price
    No answers on this topic
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    No answers on this topic
    54%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    64%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    62%
    Implementation went as expected
    8 Answers
    Features
    FreeAgentFreshBooks
    Payroll Management
    Comparison of Payroll Management features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    8.6
    13 Ratings
    13% above category average
    FreshBooks
    -
    Ratings
    Pay calculation8.012 Ratings00 Ratings
    Benefit plan administration8.56 Ratings00 Ratings
    Direct deposit files8.92 Ratings00 Ratings
    Salary revision and increment management8.86 Ratings00 Ratings
    Reimbursement management8.78 Ratings00 Ratings
    Customization
    Comparison of Customization features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    6.7
    13 Ratings
    12% below category average
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    API for custom integration4.59 Ratings9.330 Ratings
    Plug-ins8.912 Ratings9.026 Ratings
    Security
    Comparison of Security features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    8.5
    14 Ratings
    4% above category average
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Single sign-on capability9.013 Ratings10.01 Ratings
    Role-based user permissions8.013 Ratings10.041 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    6.4
    23 Ratings
    20% below category average
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Dashboards7.121 Ratings9.057 Ratings
    Standard reports7.621 Ratings8.855 Ratings
    Custom reports4.410 Ratings4.82 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    8.7
    25 Ratings
    13% above category average
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Accounts payable8.020 Ratings8.041 Ratings
    Accounts receivable8.522 Ratings9.455 Ratings
    Cash management8.520 Ratings7.03 Ratings
    Bank reconciliation9.020 Ratings7.02 Ratings
    Expense management8.924 Ratings6.651 Ratings
    Time tracking9.018 Ratings7.642 Ratings
    Fixed asset management8.611 Ratings00 Ratings
    Multi-currency support8.110 Ratings7.01 Ratings
    Multi-division support9.05 Ratings00 Ratings
    Regulations compliance8.78 Ratings6.021 Ratings
    Electronic tax filing9.120 Ratings00 Ratings
    Self-service portal9.011 Ratings9.13 Ratings
    Journals and Reconciliations8.01 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    7.4
    4 Ratings
    2% above category average
    FreshBooks
    -
    Ratings
    Inventory tracking7.72 Ratings00 Ratings
    Automatic reordering8.21 Ratings00 Ratings
    Location management4.51 Ratings00 Ratings
    Manufacturing module9.11 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreeAgent and FreshBooks
    Feature
    FreeAgent
    8.1
    13 Ratings
    9% above category average
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Pricing8.19 Ratings8.839 Ratings
    Order entry6.82 Ratings9.337 Ratings
    Credit card processing8.25 Ratings9.741 Ratings
    Cost of goods sold9.13 Ratings10.01 Ratings
    Best Alternatives
    FreeAgentFreshBooks
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreeAgentFreshBooks
    Likelihood to Recommend
    8.0
    (25 ratings)
    7.6
    (75 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    7.6
    (18 ratings)
    Usability
    8.5
    (6 ratings)
    9.6
    (20 ratings)
    Availability
    8.9
    (5 ratings)
    10.0
    (2 ratings)
    Performance
    9.1
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    1.0
    (1 ratings)
    6.0
    (11 ratings)
    Implementation Rating
    1.0
    (1 ratings)
    10.0
    (1 ratings)
    CPA Rating
    9.1
    (1 ratings)
    7.0
    (1 ratings)
    Product Scalability
    8.2
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    FreeAgentFreshBooks
    Likelihood to Recommend
    FreeAgent
    For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
    Read full review
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    Pros
    FreeAgent
    • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
    • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
    • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
    • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
    Read full review
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    Cons
    FreeAgent
    • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
    • API is quite closed so cannot integrate with our other project management tools.
    Incentivized
    Read full review
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    Likelihood to Renew
    FreeAgent
    We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
    Incentivized
    Read full review
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Usability
    FreeAgent
    It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    Reliability and Availability
    FreeAgent
    Based in a cloud and never had any issues with down time. I can access from any device
    Read full review
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    Support Rating
    FreeAgent
    I have never personally used support
    Incentivized
    Read full review
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    Implementation Rating
    FreeAgent
    Did not participate
    Incentivized
    Read full review
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Alternatives Considered
    FreeAgent
    I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
    Incentivized
    Read full review
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    Return on Investment
    FreeAgent
    • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
    • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
    Read full review
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking