FreeAgent vs. QuickBooks Desktop Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 7.0 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.
$13.50
per month
QuickBooks Desktop Enterprise
Score 7.9 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
$1,703
per year per user
Pricing
FreeAgentQuickBooks Desktop Enterprise
Editions & Modules
FreeAgent
$13.50
per month
FreeAgent
$135
per year
Diamond
$447
per month per user
Diamond with Remote Access
$513
per month per user
Gold
2,210.00
per year per user
Platinum
2,717.00
per year per user
Gold with Remote Access
3,000.00
per year per user
Platinum with Remote Access
3,504.00
per year per user
Offerings
Pricing Offerings
FreeAgentQuickBooks Desktop Enterprise
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeAgentQuickBooks Desktop Enterprise
Considered Both Products
FreeAgent

No answer on this topic

QuickBooks Desktop Enterprise
Chose QuickBooks Desktop Enterprise
This is a long list, and every program has it's pros and cons. Ultimately we chose Quickbooks because of simplicity, 3rd party integrations, and cost.
Features
FreeAgentQuickBooks Desktop Enterprise
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
13% above category average
QuickBooks Desktop Enterprise
8.5
125 Ratings
12% above category average
Pay calculation8.012 Ratings9.2118 Ratings
Benefit plan administration8.56 Ratings7.971 Ratings
Direct deposit files8.92 Ratings9.0102 Ratings
Salary revision and increment management8.86 Ratings8.193 Ratings
Reimbursement management8.78 Ratings8.394 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.6
13 Ratings
15% below category average
QuickBooks Desktop Enterprise
7.4
85 Ratings
3% below category average
API for custom integration4.59 Ratings7.768 Ratings
Plug-ins8.812 Ratings7.277 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
3% above category average
QuickBooks Desktop Enterprise
8.8
178 Ratings
7% above category average
Single sign-on capability9.013 Ratings9.1139 Ratings
Role-based user permissions8.013 Ratings8.4176 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
6.5
23 Ratings
18% below category average
QuickBooks Desktop Enterprise
8.2
197 Ratings
5% above category average
Dashboards7.321 Ratings8.2167 Ratings
Standard reports7.721 Ratings8.9195 Ratings
Custom reports4.410 Ratings7.7187 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.7
25 Ratings
13% above category average
QuickBooks Desktop Enterprise
7.9
201 Ratings
4% above category average
Accounts payable8.020 Ratings8.7194 Ratings
Accounts receivable8.422 Ratings8.4194 Ratings
Cash management8.620 Ratings8.9177 Ratings
Bank reconciliation9.020 Ratings9.5190 Ratings
Expense management8.924 Ratings8.1178 Ratings
Time tracking9.018 Ratings6.692 Ratings
Fixed asset management8.611 Ratings7.1135 Ratings
Multi-currency support8.310 Ratings6.765 Ratings
Multi-division support9.05 Ratings7.4107 Ratings
Regulations compliance8.78 Ratings7.477 Ratings
Electronic tax filing9.220 Ratings7.2100 Ratings
Self-service portal9.011 Ratings7.179 Ratings
Journals and Reconciliations8.01 Ratings9.3150 Ratings
Global Financial Support00 Ratings6.038 Ratings
Primary and Secondary Ledgers00 Ratings8.472 Ratings
Intercompany Accounting00 Ratings7.795 Ratings
Localizations00 Ratings8.354 Ratings
Enterprise Accounting00 Ratings8.6100 Ratings
Configurable Accounting00 Ratings8.598 Ratings
Centralized Rules Framework00 Ratings8.461 Ratings
Standardized Processes00 Ratings8.4111 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
1% below category average
QuickBooks Desktop Enterprise
7.6
118 Ratings
2% above category average
Inventory tracking7.72 Ratings8.2114 Ratings
Automatic reordering8.21 Ratings7.760 Ratings
Location management4.51 Ratings7.575 Ratings
Manufacturing module9.11 Ratings7.259 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
7% above category average
QuickBooks Desktop Enterprise
8.1
147 Ratings
7% above category average
Pricing8.19 Ratings8.3109 Ratings
Order entry6.82 Ratings8.3114 Ratings
Credit card processing8.25 Ratings7.7103 Ratings
Cost of goods sold9.13 Ratings8.7131 Ratings
Order Orchestration00 Ratings7.864 Ratings
End-to-end order visibility00 Ratings8.163 Ratings
Order exception Resolution00 Ratings8.149 Ratings
Best Alternatives
FreeAgentQuickBooks Desktop Enterprise
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.0 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.0 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
SAP Cloud ERP
SAP Cloud ERP
Score 8.5 out of 10
SAP Cloud ERP
SAP Cloud ERP
Score 8.5 out of 10
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User Ratings
FreeAgentQuickBooks Desktop Enterprise
Likelihood to Recommend
8.0
(25 ratings)
8.3
(207 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.5
(26 ratings)
Usability
8.5
(6 ratings)
9.9
(13 ratings)
Availability
8.9
(5 ratings)
10.0
(4 ratings)
Performance
9.1
(1 ratings)
10.0
(3 ratings)
Support Rating
1.0
(1 ratings)
6.0
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
1.0
(1 ratings)
9.5
(10 ratings)
Configurability
-
(0 ratings)
5.1
(4 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
8.2
(1 ratings)
10.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
1.2
(4 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
FreeAgentQuickBooks Desktop Enterprise
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
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Intuit
QuickBooks Enterprise is great for managing our inventory, purchases and income as we receive it. We use it to help budget and plan our monthly purchases, as well as keep each location on track when it comes to their expenses. It's also used for payroll and timekeeping at each store.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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Intuit
  • Generally, a mouse is not needed!
  • Updating as each transaction is posted means, in the event of a crash, power failure, whatever; all the posted transactions are securely in the data file and can be pulled up on another computer, if the computer being used crashes.
  • Reporting is generally user friendly, in that one can see the desired results by setting a few parameters for the report.
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Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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Intuit
  • Wish we had the ability to track gallons. We are a truck stop and need to know how many gallons we buy and sell.
  • Matching up credits in Pay Bills can be challenging, especially if you make a mistake.
  • Wish in some of the reporting that it would automatically total some columns.
  • Downloading from the bank wish it would tell you the last time you downloaded and the dates you put in so you don't download the same information twice.
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Likelihood to Renew
FreeAgent
We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
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Intuit
While QuickBooks Desktop Enterprise has been an amazing tool for many years, it seems it is getting phased out for QuickBooks Online. Intuit is decreasing the level of support it offers for QuickBooks Desktop in lieu of stronger support for QuickBooks Online. Although the desktop version is robust and helpful, it seems QBO is the way of the future for bookkeeping with QuickBooks.
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Usability
FreeAgent
It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
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Intuit
QuickBooks provides all staff immediate access to the data in whatever form each person wants it. The balancing on entries prevents incorrect data entry on payables/receivables. Reports are easy to customize and save for future use. The records are easy to audit.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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Intuit
Rating: 7 out of 10
We rate QuickBooks Desktop Enterprise's availability a 7 out of 10. For the most part, the software is dependable and available when we need it. When hosted on a properly managed local server or through a reputable third-party cloud provider, uptime is generally consistent, and routine day-to-day operations run smoothly.
However, availability challenges do arise, particularly when accessing QuickBooks remotely or during periods of high system demand. Because it's a desktop-based solution, availability is highly dependent on our internal IT infrastructure. If our network goes down, a server needs maintenance, or if there’s an issue with a remote desktop connection, access to QuickBooks can be temporarily disrupted. These outages aren’t necessarily caused by QuickBooks itself, but they do impact our experience with availability.
Additionally, we’ve occasionally experienced application errors, especially after updates or when working with large company files. While Intuit support is usually helpful in resolving these issues, they can still lead to frustrating delays—especially during critical periods like month-end closing or grant reporting deadlines.
Planned maintenance, while infrequent, also affects availability, especially when using a hosted environment. Coordination with IT or hosting providers is sometimes needed to minimize downtime.
Overall, QuickBooks Desktop Enterprise is a reliable tool, but its dependence on local infrastructure introduces more potential points of failure compared to cloud-native solutions. Enhancements in cloud-based access or hybrid models could significantly improve both accessibility and uptime. That said, with strong internal IT support or a reliable cloud hosting provider, the availability can easily rise to an 8 or 9.
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Performance
FreeAgent
No answers on this topic
Intuit
I rate QuickBooks Desktop Enterprise's performance a 5 out of 10, mainly because while it’s functional for most routine tasks, it can lag significantly when handling complex operations, large data files, or during multi-user sessions. As our organization has grown, we’ve noticed that report generation—especially for customized or multi-dimensional reports—can be slow, sometimes taking several minutes to load or refresh. This impacts productivity, particularly during key financial cycles like audits, monthly closings, or grant reporting.
Performance degradation is especially noticeable when multiple users are active in the system at the same time. Even with a solid server setup, there’s often a drop in responsiveness when more than a handful of users are generating reports or entering transactions concurrently.
We’ve also experienced some slowdowns in third-party integrations, particularly when syncing with Vena Solutions or exporting data for use in external tools. While the integrations are valuable, they occasionally stall or require workarounds, adding friction to our workflows.
In short, QuickBooks Desktop Enterprise delivers the basics well, but its performance limitations become more apparent in high-volume or complex use cases. It would benefit from better optimization for large datasets and faster processing for advanced reporting. Upgrades in system architecture—such as deeper support for cloud hosting or more efficient data handling—could significantly improve the user experience and move this rating closer to an 8.
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Support Rating
FreeAgent
I have never personally used support
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Intuit
It takes a long time to get through to customer support. And sometimes you have to explain the situation multiple times before the rep actually understands the issue, but that's usually because the issue is complex and out of the ordinary. However, the rep is always patient, and will take as much time and effort as necessary to resolve whatever issue you're having. It's nice that they can "take over" your computer rather than having to talk you through the solution over the phone.
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In-Person Training
FreeAgent
No answers on this topic
Intuit
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
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Online Training
FreeAgent
No answers on this topic
Intuit
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
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Implementation Rating
FreeAgent
Did not participate
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Intuit
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
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Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
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Intuit
We have selected this product as it is affordoable in terms of pricing and features too. Our clients is geeting lots of benefits by using this product. By using QuickBooks desktop client also manage the information realted to financials and also get the clear picture for the future by using the accounting information from this product.
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Scalability
FreeAgent
No answers on this topic
Intuit
I would rate QuickBooks Desktop Enterprise a 7 out of 10 for overall scalability. The product offers solid scalability features, particularly for small to mid-sized organizations like ours that are growing and need reliable multi-user access, enhanced data capacity, and cross-departmental functionality. It handles increasing transaction volumes and user growth quite well, especially with its support for up to 40 users and the ability to manage large lists (customers, vendors, accounts, etc.)—a significant improvement over QuickBooks Pro or Premier.
Its role-based permissions system also allows us to assign tailored access by department or user level, which is essential for maintaining control and security across teams like finance, HR, and program management. Additionally, features like advanced reporting, inventory management, and class tracking have helped us better manage multiple programs or sites within one system.
That said, the scalability still has some limits. For example, deploying the software across multiple physical locations or for remote teams requires additional IT infrastructure—such as hosting it on a third-party cloud server or setting up a VPN—which introduces cost and complexity. Also, while QuickBooks Desktop Enterprise can technically handle a high volume of data, performance can decline as the file size grows over time unless regular maintenance and optimization are done.
In summary, QuickBooks Desktop Enterprise scales well within its designed range, particularly for growing nonprofits and NGOs. However, organizations with distributed teams or very large, complex operations may eventually find the system’s desktop-based architecture less agile compared to cloud-native ERP platforms. With enhancements to cloud integration and remote accessibility, this rating could easily increase.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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Intuit
  • Good value for the price. The initial setup was quick and easy.
  • When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
  • Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
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