FreeAgent vs. QuickBooks Desktop Enterprise

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.1 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
QuickBooks Desktop Enterprise
Score 8.2 out of 10
N/A
QuickBooks Desktop Enterprise is a widely-used accounting package designed for small to mid-sized businesses. It is the top of the QuickBooks line. Pricing starts at $3,000 for five users, and goes up depending on the number of additional users. They also offer an Advanced Inventory module for $999 / year.
$1,261
per year
Pricing
FreeAgentQuickBooks Desktop Enterprise
Editions & Modules
No answers on this topic
Gold
1,261
per year
Platinum
1,522
per year
Gold with Remote Access
1,785.60
per year
Platinum with Remote Access
2,083.20
per year
Diamond
3,060.34
per year
Diamond with Remote Access
3,600.36
per year
Offerings
Pricing Offerings
FreeAgentQuickBooks Desktop Enterprise
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
FreeAgentQuickBooks Desktop Enterprise
Considered Both Products
FreeAgent

No answer on this topic

QuickBooks Desktop Enterprise
Chose QuickBooks Desktop Enterprise
This is a long list, and every program has it's pros and cons. Ultimately we chose Quickbooks because of simplicity, 3rd party integrations, and cost.
Top Pros
Top Cons
Features
FreeAgentQuickBooks Desktop Enterprise
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
14% above category average
QuickBooks Desktop Enterprise
8.4
102 Ratings
11% above category average
Pay calculation8.012 Ratings8.898 Ratings
Benefit plan administration8.56 Ratings8.557 Ratings
Direct deposit files8.92 Ratings8.387 Ratings
Salary revision and increment management8.86 Ratings8.378 Ratings
Reimbursement management8.78 Ratings8.079 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
5.5
11 Ratings
24% below category average
QuickBooks Desktop Enterprise
7.5
70 Ratings
7% above category average
API for custom integration4.59 Ratings7.854 Ratings
Plug-ins6.410 Ratings7.365 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
9% above category average
QuickBooks Desktop Enterprise
8.5
148 Ratings
9% above category average
Single sign-on capability9.013 Ratings8.5113 Ratings
Role-based user permissions8.013 Ratings8.4146 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.8
20 Ratings
3% above category average
QuickBooks Desktop Enterprise
8.3
163 Ratings
9% above category average
Dashboards10.018 Ratings8.3140 Ratings
Standard reports9.018 Ratings8.5161 Ratings
Custom reports4.410 Ratings8.1157 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
9.3
22 Ratings
23% above category average
QuickBooks Desktop Enterprise
8.1
167 Ratings
9% above category average
Accounts payable10.017 Ratings9.0161 Ratings
Accounts receivable10.019 Ratings9.0160 Ratings
Cash management10.017 Ratings8.6145 Ratings
Bank reconciliation10.018 Ratings8.8158 Ratings
Expense management10.021 Ratings8.6146 Ratings
Time tracking10.016 Ratings7.273 Ratings
Fixed asset management8.611 Ratings8.1109 Ratings
Multi-currency support9.17 Ratings7.154 Ratings
Multi-division support9.05 Ratings8.088 Ratings
Regulations compliance8.78 Ratings8.061 Ratings
Electronic tax filing9.018 Ratings8.181 Ratings
Self-service portal9.011 Ratings7.262 Ratings
Journals and Reconciliations8.01 Ratings8.7120 Ratings
Global Financial Support00 Ratings6.331 Ratings
Primary and Secondary Ledgers00 Ratings7.959 Ratings
Intercompany Accounting00 Ratings8.271 Ratings
Localizations00 Ratings8.241 Ratings
Enterprise Accounting00 Ratings8.481 Ratings
Configurable Accounting00 Ratings8.077 Ratings
Centralized Rules Framework00 Ratings8.048 Ratings
Standardized Processes00 Ratings8.587 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
5% above category average
QuickBooks Desktop Enterprise
7.6
100 Ratings
8% above category average
Inventory tracking7.72 Ratings8.296 Ratings
Automatic reordering8.21 Ratings7.252 Ratings
Location management4.51 Ratings7.963 Ratings
Manufacturing module9.11 Ratings7.048 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
9% above category average
QuickBooks Desktop Enterprise
8.3
121 Ratings
12% above category average
Pricing8.19 Ratings8.693 Ratings
Order entry6.82 Ratings8.499 Ratings
Credit card processing8.25 Ratings8.184 Ratings
Cost of goods sold9.13 Ratings8.3107 Ratings
Order Orchestration00 Ratings8.154 Ratings
End-to-end order visibility00 Ratings8.251 Ratings
Order exception Resolution00 Ratings8.538 Ratings
Best Alternatives
FreeAgentQuickBooks Desktop Enterprise
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.3 out of 10
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User Ratings
FreeAgentQuickBooks Desktop Enterprise
Likelihood to Recommend
10.0
(22 ratings)
8.5
(178 ratings)
Likelihood to Renew
-
(0 ratings)
9.7
(17 ratings)
Usability
9.1
(4 ratings)
8.9
(11 ratings)
Availability
8.9
(5 ratings)
10.0
(4 ratings)
Performance
9.1
(1 ratings)
10.0
(3 ratings)
Support Rating
-
(0 ratings)
6.0
(5 ratings)
In-Person Training
-
(0 ratings)
7.0
(1 ratings)
Online Training
-
(0 ratings)
9.1
(3 ratings)
Implementation Rating
-
(0 ratings)
9.0
(8 ratings)
Configurability
-
(0 ratings)
10.0
(3 ratings)
Ease of integration
-
(0 ratings)
9.1
(2 ratings)
Product Scalability
8.2
(1 ratings)
10.0
(3 ratings)
Vendor post-sale
-
(0 ratings)
9.0
(3 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(3 ratings)
User Testimonials
FreeAgentQuickBooks Desktop Enterprise
Likelihood to Recommend
FreeAgent
FreeAgent is really suited to the financial management of a small business. Especially an owner managed business as it provides all the tools to keep on top of finances. It can reduce the need for a bookkeeper as it is easy to add expenses and reconcile them with the linked bank accounts. The integrated payroll would also reduce the need for third-party management of such processes. Would still recommend the use of an accountant to advise on more complex financial requirements.
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Intuit
We are using QuickBooks Desktop for many clients. It is well suited for the small and medium entriprises where we can easily mange all the things related to accounting whether it is invoice posting, tax related activities, journal entry all the income and expese related activities, Payroll related activity. We can also manage the accounting if you have entities at different locations by using the feature of location. We can also download the report by using the filter option. We can also integrate the QuickBooks Desktop with third party application here we have connected with Bill.com, QuickBase and other application by using its API.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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Intuit
  • Detailed organization of financial information
  • Several security measures and double check systems to ensure incorrect entries aren't made. This prevents accidental errors and protects the company from fraud.
  • Ease of overall use
  • Reporting can be as detailed or as general as you prefer. Each report allows you to look at the overall picture or access specific details of each aspect of the company financials.
Read full review
Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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Intuit
  • The software becomes "cranky" more often than I would like. A quick data scan on the server usually helps, but if I am out the staff get pretty stressed.
  • Record Retention is not working with QuickBooks. Should there be legal action requesting records for 20 years ago the records will be there - not advisable.
  • Upgrades are quite time consuming as I have to "touch" every computer using the software.
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Likelihood to Renew
FreeAgent
No answers on this topic
Intuit
We've been using QuickBooks Enterprise Solutions from when the business started, 11 years ago. I don't see us changing programs any time soon as it is working pretty well for us now. It would be extremely time consuming to start from scratch with a new accounting or inventory management program.
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Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
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Intuit
I like the QuickBooks Enterprise edition so much I moved my company to it this year. I like the overall functionality of the program and I am very familiar with the user interface which makes my job easier. One of the things I dislike about the online version it is not modeled after the desktop edition and I have a hard time getting around in the program.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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Intuit
They have always been available to meet our needs when we need it. We have had zero complaints with getting the assistance we need.
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Performance
FreeAgent
No answers on this topic
Intuit
QB is a good and reliable system. We probably should have explore the other modules rather that jump in to the conclusion that we needed a new ERP.
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Support Rating
FreeAgent
No answers on this topic
Intuit
Very rare do I call the Quickbooks Enterprise Solutions support staff and I get a customer service associate quickly. On average, my wait time is near an hour, and at times even longer. After spending the first three minutes discussing my problem, they then begin to poke and prod around, sometimes the questions continue. But 80% of the time, the problem is over their head and they have to escalate the issue. The only problem is this escalation arrives usually after spending forty-five minutes poking and proding around but learning nothing. In short, my experience is rarely all that well, let alone great
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In-Person Training
FreeAgent
No answers on this topic
Intuit
It is a very easy system to learn, so with the help it was even easier. QB is a good solid system, but it lacks some of the complexity other systems have. with QB you need to get additional modules to get the same functionality that other systems offer standard
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Online Training
FreeAgent
No answers on this topic
Intuit
easy to learn system, specially with some kind of support. Just like with any other system, things get lot easier if you have guidance to lead you in your search for answers. having said that, QB is very easy to use and very easy to teach. you wont spend much time memorizing where to click.
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Implementation Rating
FreeAgent
No answers on this topic
Intuit
If you're loading QuickBooks Enterprise Solutions onto a computer that you're going to directly log into, you should be able to do it yourself. If you are going to connect to a server through a network or remote connection, you should probably have a professional IT person set it up for you.
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Alternatives Considered
FreeAgent
I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.
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Intuit
1. Excellent, customizable features
2. Ability to manage all accounting, payroll, banking etc. in one place
3. Easy to setup and use
4. Backups are easier due to the vault etc.
5. Paperless
6. Easy to learn
7. Ability to visualize your entries and enter them
8. Integrates well with other products
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Scalability
FreeAgent
No answers on this topic
Intuit
It has worked for our small company in every way. We have very little issues with the software and when we have had problems, Intuit has stepped up and resolved in promptly.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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Intuit
  • Good value for the price. The initial setup was quick and easy.
  • When properly set up and processes are followed it's decent at managing inventory which is something we had problems with. Have to have a dedicated employee to builds.
  • Rolling up costs in multi-level BOM's is a project each time we have to review costs, it's very time consuming to manually update all assemblies.
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