FreeAgent vs. QuickBooks Desktop Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 8.1 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.N/A
QuickBooks Desktop Pro
Score 8.0 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
FreeAgentQuickBooks Desktop Pro
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
FreeAgentQuickBooks Desktop Pro
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeAgentQuickBooks Desktop Pro
Top Pros
Top Cons
Features
FreeAgentQuickBooks Desktop Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
14% above category average
QuickBooks Desktop Pro
9.3
65 Ratings
21% above category average
Pay calculation8.012 Ratings9.961 Ratings
Benefit plan administration8.56 Ratings9.835 Ratings
Direct deposit files8.92 Ratings9.853 Ratings
Salary revision and increment management8.86 Ratings9.949 Ratings
Reimbursement management8.78 Ratings7.450 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
5.5
11 Ratings
25% below category average
QuickBooks Desktop Pro
7.9
39 Ratings
11% above category average
API for custom integration4.59 Ratings8.032 Ratings
Plug-ins6.410 Ratings7.836 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
8% above category average
QuickBooks Desktop Pro
8.5
93 Ratings
8% above category average
Single sign-on capability9.013 Ratings8.975 Ratings
Role-based user permissions8.013 Ratings8.188 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
7.8
20 Ratings
3% above category average
QuickBooks Desktop Pro
8.5
108 Ratings
11% above category average
Dashboards10.018 Ratings9.593 Ratings
Standard reports9.018 Ratings7.7108 Ratings
Custom reports4.410 Ratings8.2106 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
9.3
22 Ratings
23% above category average
QuickBooks Desktop Pro
8.0
112 Ratings
8% above category average
Accounts payable10.017 Ratings9.7107 Ratings
Accounts receivable10.019 Ratings7.7109 Ratings
Cash management10.017 Ratings3.097 Ratings
Bank reconciliation10.018 Ratings9.7108 Ratings
Expense management10.021 Ratings8.799 Ratings
Time tracking10.016 Ratings8.747 Ratings
Fixed asset management8.611 Ratings6.064 Ratings
Multi-currency support9.17 Ratings7.927 Ratings
Multi-division support9.05 Ratings5.752 Ratings
Regulations compliance8.78 Ratings7.239 Ratings
Electronic tax filing9.018 Ratings8.050 Ratings
Self-service portal9.011 Ratings9.738 Ratings
Journals and Reconciliations8.01 Ratings9.665 Ratings
Global Financial Support00 Ratings7.015 Ratings
Primary and Secondary Ledgers00 Ratings8.837 Ratings
Intercompany Accounting00 Ratings7.438 Ratings
Localizations00 Ratings8.517 Ratings
Enterprise Accounting00 Ratings9.633 Ratings
Configurable Accounting00 Ratings8.141 Ratings
Centralized Rules Framework00 Ratings7.824 Ratings
Standardized Processes00 Ratings9.748 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
5% above category average
QuickBooks Desktop Pro
6.7
56 Ratings
5% below category average
Inventory tracking7.72 Ratings6.553 Ratings
Automatic reordering8.21 Ratings6.132 Ratings
Location management4.51 Ratings6.229 Ratings
Manufacturing module9.11 Ratings8.216 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
9% above category average
QuickBooks Desktop Pro
7.4
70 Ratings
0% above category average
Pricing8.19 Ratings6.850 Ratings
Order entry6.82 Ratings7.649 Ratings
Credit card processing8.25 Ratings7.148 Ratings
Cost of goods sold9.13 Ratings9.058 Ratings
Order Orchestration00 Ratings9.018 Ratings
End-to-end order visibility00 Ratings9.021 Ratings
Order exception Resolution00 Ratings3.216 Ratings
Best Alternatives
FreeAgentQuickBooks Desktop Pro
Small Businesses
Patriot Software
Patriot Software
Score 9.0 out of 10
Patriot Software
Patriot Software
Score 9.0 out of 10
Medium-sized Companies
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Accounting Seed
Accounting Seed
Score 8.3 out of 10
Enterprises
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.3 out of 10
Oracle Fusion Cloud ERP
Oracle Fusion Cloud ERP
Score 8.3 out of 10
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User Ratings
FreeAgentQuickBooks Desktop Pro
Likelihood to Recommend
10.0
(22 ratings)
5.7
(124 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(18 ratings)
Usability
9.1
(4 ratings)
8.3
(31 ratings)
Availability
8.9
(5 ratings)
8.3
(2 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
-
(0 ratings)
2.9
(29 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(6 ratings)
Product Scalability
8.2
(1 ratings)
8.0
(1 ratings)
User Testimonials
FreeAgentQuickBooks Desktop Pro
Likelihood to Recommend
FreeAgent
FreeAgent is really suited to the financial management of a small business. Especially an owner managed business as it provides all the tools to keep on top of finances. It can reduce the need for a bookkeeper as it is easy to add expenses and reconcile them with the linked bank accounts. The integrated payroll would also reduce the need for third-party management of such processes. Would still recommend the use of an accountant to advise on more complex financial requirements.
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Intuit
I am only going to recommend it because it is currently ubiquitous, and most accountants prefer it at the moment. I do not stand by the company, and will not use the product any longer than I have to. [I believe] the support is lousy, the product is overpriced, but it does the basics of what we need. I'm very happy for all those outside Intuit who make their living supporting QuickBooks Desktop Pro; third-party support is desperately needed. They also doubled their prices for software upgrades this year, and require those who don't pay double what the last upgrade cost, to subscribe every year for $200. If one does not subscribe beyond the first year, one will not be able to use the software beyond the first year. They are moving to a rental model even for those who refuse to use the LOUSY QuickBooks online. They were good company once. Now they just turn out bloatware that everyone uses, so the rest of us have to. I look forward to the day that an honest, better-priced competitor wipes the floor with Intuit.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
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Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
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Likelihood to Renew
FreeAgent
No answers on this topic
Intuit
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
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Usability
FreeAgent
I spent nearly two decades in IT and am happy to say that FreeAgent's user interface is one of the best interfaces I have ever used.
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Intuit
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
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Support Rating
FreeAgent
No answers on this topic
Intuit
The support team is not always easy to use or able to understand the problems. There are some difficulties understanding [...] the issues the purchaser has and the solutions are sometimes hard to implement. A lot can be avoided if the users have adequate training and security is set up correctly at implementation.
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In-Person Training
FreeAgent
No answers on this topic
Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Implementation Rating
FreeAgent
No answers on this topic
Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
FreeAgent
I used Fresh Books for about three years prior to switching to FreeAgent. It was the accounting functionality that made the difference - in the past two years I've not regretted the switch. Fresh Books is good, but its the UK accounting features that make FreeAgent indispensable to my business.
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Intuit
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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Intuit
  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
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