FreeAgent vs. QuickBooks Desktop Pro

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreeAgent
Score 7.1 out of 10
N/A
FreeAgent is an cloud-based accounting system designed for small businesses and freelancers. FreeAgent supports many core accounting features and bank reconciliation, payroll, tax management, project level accounting, and multiple currency support. It is mobile-accessible, and integrates with many apps.
$13.50
per month
QuickBooks Desktop Pro
Score 8.1 out of 10
N/A
Quickbooks Desktop Pro is accounting software from Intuit, Inc. It includes core accounting features, plus analytics and exportable reports. It is offered in on-premise and SaaS forms.N/A
Pricing
FreeAgentQuickBooks Desktop Pro
Editions & Modules
FreeAgent
$13.50
per month
FreeAgent
$135
per year
No answers on this topic
Offerings
Pricing Offerings
FreeAgentQuickBooks Desktop Pro
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreeAgentQuickBooks Desktop Pro
Top Pros
Top Cons
Features
FreeAgentQuickBooks Desktop Pro
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreeAgent
8.6
13 Ratings
15% above category average
QuickBooks Desktop Pro
6.7
68 Ratings
10% below category average
Pay calculation8.012 Ratings6.764 Ratings
Benefit plan administration8.56 Ratings6.738 Ratings
Direct deposit files8.92 Ratings7.056 Ratings
Salary revision and increment management8.86 Ratings6.752 Ratings
Reimbursement management8.78 Ratings6.753 Ratings
Customization
Comparison of Customization features of Product A and Product B
FreeAgent
6.5
13 Ratings
16% below category average
QuickBooks Desktop Pro
6.0
43 Ratings
24% below category average
API for custom integration4.59 Ratings6.735 Ratings
Plug-ins8.512 Ratings5.339 Ratings
Security
Comparison of Security features of Product A and Product B
FreeAgent
8.5
14 Ratings
4% above category average
QuickBooks Desktop Pro
7.7
99 Ratings
6% below category average
Single sign-on capability9.013 Ratings7.680 Ratings
Role-based user permissions8.013 Ratings7.893 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreeAgent
6.7
23 Ratings
15% below category average
QuickBooks Desktop Pro
8.4
116 Ratings
8% above category average
Dashboards7.621 Ratings8.299 Ratings
Standard reports8.021 Ratings8.7116 Ratings
Custom reports4.410 Ratings8.4113 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreeAgent
8.7
25 Ratings
14% above category average
QuickBooks Desktop Pro
7.4
121 Ratings
2% below category average
Accounts payable8.020 Ratings8.9116 Ratings
Accounts receivable8.322 Ratings8.9118 Ratings
Cash management8.720 Ratings8.6104 Ratings
Bank reconciliation9.020 Ratings9.5116 Ratings
Expense management8.724 Ratings9.1106 Ratings
Time tracking9.018 Ratings7.551 Ratings
Fixed asset management8.611 Ratings6.269 Ratings
Multi-currency support8.610 Ratings7.531 Ratings
Multi-division support9.05 Ratings8.256 Ratings
Regulations compliance8.78 Ratings7.041 Ratings
Electronic tax filing9.520 Ratings8.054 Ratings
Self-service portal9.011 Ratings6.341 Ratings
Journals and Reconciliations8.01 Ratings8.273 Ratings
Global Financial Support00 Ratings4.517 Ratings
Primary and Secondary Ledgers00 Ratings5.039 Ratings
Intercompany Accounting00 Ratings8.542 Ratings
Localizations00 Ratings4.519 Ratings
Enterprise Accounting00 Ratings7.037 Ratings
Configurable Accounting00 Ratings7.045 Ratings
Centralized Rules Framework00 Ratings6.727 Ratings
Standardized Processes00 Ratings7.853 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreeAgent
7.4
4 Ratings
1% below category average
QuickBooks Desktop Pro
6.1
59 Ratings
20% below category average
Inventory tracking7.72 Ratings6.356 Ratings
Automatic reordering8.21 Ratings6.335 Ratings
Location management4.51 Ratings6.332 Ratings
Manufacturing module9.11 Ratings5.518 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreeAgent
8.1
13 Ratings
6% above category average
QuickBooks Desktop Pro
7.0
75 Ratings
8% below category average
Pricing8.19 Ratings7.454 Ratings
Order entry6.82 Ratings8.454 Ratings
Credit card processing8.25 Ratings7.751 Ratings
Cost of goods sold9.13 Ratings8.262 Ratings
Order Orchestration00 Ratings5.520 Ratings
End-to-end order visibility00 Ratings6.523 Ratings
Order exception Resolution00 Ratings5.518 Ratings
Best Alternatives
FreeAgentQuickBooks Desktop Pro
Small Businesses
Sage Accounting
Sage Accounting
Score 9.2 out of 10
Sage Accounting
Sage Accounting
Score 9.2 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.0 out of 10
Zoho Books
Zoho Books
Score 9.0 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreeAgentQuickBooks Desktop Pro
Likelihood to Recommend
8.0
(25 ratings)
8.2
(133 ratings)
Likelihood to Renew
9.0
(1 ratings)
8.0
(19 ratings)
Usability
8.5
(6 ratings)
9.0
(40 ratings)
Availability
8.9
(5 ratings)
8.3
(2 ratings)
Performance
9.1
(1 ratings)
-
(0 ratings)
Support Rating
1.0
(1 ratings)
1.2
(29 ratings)
In-Person Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
1.0
(1 ratings)
9.0
(6 ratings)
Product Scalability
8.2
(1 ratings)
8.0
(1 ratings)
User Testimonials
FreeAgentQuickBooks Desktop Pro
Likelihood to Recommend
FreeAgent
For micro and small business it is a great solution. The new requirements for MTD for landlords could also be met with this software. Groups and more complex businesses could not use the accounts and tax returns features, however they still could use it for bookkeeping and then export the data to other tax and accounts production software.
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Intuit
For us, accounts payable is probably the most used component for us, followed closely by payment receipts. Most of our billing is a little too specific to be handled efficiently by QuickBooks Desktop Pro, so we bill out of a separate custom application - but we receive all of those payments through QuickBooks Desktop Pro - and that works great.
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Pros
FreeAgent
  • Accounting! As you'd expect. Makes it much simpler andmore cost effective. In-coming and out-goings are recorded and assigned to projects and accounts. My accountant can access my books and reconcile so much more easily than trawling through spreadsheets.
  • Time billing - time spent on projects/client work is recorded and is ready to be invoiced as required. Saves so much time and prevents inaccuracies.
  • Invoicing - again, it should do this well and it does. Non payment reminders are automatic and clients have no excuses for not knowing the status of their account.
  • Account dashboard - gives me an instant overview of the health of the business (am I on track to meet my yearly targets) and my accounts.
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Intuit
  • It is easy to manage and adjust inventory on hand.
  • It is easy to make reports and customize them to your needs.
  • We also use it to pay our employees directly.
  • It is easy to make year-to-year comparisons to see where we can make improvements and the current financial situation.
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Cons
FreeAgent
  • Reporting on financials, time tracking and project status is a little poor. It's adequate for what what we need, but would be great to see more advanced features.
  • API is quite closed so cannot integrate with our other project management tools.
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Intuit
  • QuickBooks Desktop Pro has been around for a few years and after an update[,] they force you to look at the changes/updates before you can use [them] after updating.
  • QuickBooks Desktop Pro does not have 2FA.
  • QuickBooks Desktop Pro should offer a way to store backups to a personal cloud without having to map a local network drive.
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Likelihood to Renew
FreeAgent
We have used Freeagent for many years now and it serves us well for our needs. To change it would mean a lot of work, and this would most likely only happen if the cost became prohibitive to us.
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Intuit
We've used the program for more than 20 years in our firm both with clients and as our software. For the cost and value of the program it works well for our firms needs and desires for an accounting software program. At this point to switch would not make sense.
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Usability
FreeAgent
It is a great software that does everything we need for small business clients. It allows to keep the books in a cloud from bookkeeping to accounts production and tax returns, all in one software. There are no major drawbacks and I would highly recommend it for most of our clients.
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Intuit
It is a great software that does everything a small business needs it to do, but there are just a few bugs and quirks that make additional software necessary. The slowness of the software occasionally might eventually be overshadowed by the quickness of cloud-based software though.
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Reliability and Availability
FreeAgent
Based in a cloud and never had any issues with down time. I can access from any device
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Intuit
I haven't experienced a time when QuickBooks Pro was unavailable when I needed it in the entire 20 years of using the software
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Support Rating
FreeAgent
I have never personally used support
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Intuit
They are awful. Intuit doesn't spend real money on support. They appear to have typically said, first-level script readers who are sending messages to the senior people for anything even a little bit difficult. Many of them don't speak particularly good English. Considering that they recently doubled (or, if you are paying annually, tripled) their pricing, and touted as one of the benefits that it includes [..] support, it's a real ripoff. However, we have to use the product because it is ubiquitous. I look forward to the day a competitor comes up with something good enough, which has excellent support, that matches all the features QuickBooks Desktop Pro currently has [...] or at least gives us a way to have all the functionality we currently have without excessive sacrifice [...] so that we can switch. I was very satisfied with QuickBooks for many years. This latest [rise] in price, and their sheer gall at touting the benefit of the 100 to 200% increase as being [the] inclusion of support, is what turned me so far against them.
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In-Person Training
FreeAgent
No answers on this topic
Intuit
Best thing I ever did was to attend a two day training seminar on QuickBooks, I learned an immense amount in a short time with hands on training by experts. I strongly recommend such training for anyone using any part of the software. It will pay for itself in the first month.
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Implementation Rating
FreeAgent
Did not participate
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Intuit
We implemented the software ourselves. The training we received on the software was done by taking a community course teaching us how to use QuickBooks. It allowed me to get started with some basics of how to use the program and have not needed much assistance since completing the course work.
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Alternatives Considered
FreeAgent
I have used and tested out many other systems. I was looking at Xero for my accounting system but at the time I chose FreeAgent because of the way it handles the recording of dividends and the inbuilt time recording. The others I trialed were good and many of them cheaper. FreeAgent best suited my requirements at the time.
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Intuit
Zoho had great end-user support and it was almost as simple to learn and was as easy to use. But its reports were not as [customizable] as QuickBooks Desktop Pro, and its job cost and department accounting [were] more cumbersome than QuickBooks Desktop Pro was. In addition, while I like an underdog (Zoho) the fact is that it is easier to find staff that [is] comfortable with QuickBooks Desktop Pro than anything else on the market.
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Return on Investment
FreeAgent
  • Professional and uniform offering providing great confident customer service. My clients love it, whether they use it a little or a lot. It's a great piece of software - while sophisticated, it's straightforward to use.
  • Time saving and efficient use of my team's time. Being able to easily share and compare work / tasks.
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Intuit
  • QuickBooks Desktop Pro is a no hassle accounting solution that ticks a lot of boxes. It almost never disappoints and organizations will usually keep using it for many years. If anything, the only time I've seen an organization migrate away from it is if they have specific accounting needs, or if the organization has grown to the point that they need a more robust accounting solution. Even then, QuickBooks can usually be maintained within another accounting software system for specific functions, like A/R & A/P for example.
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