frends eiPaaS by HiQ vs. Jitterbit vs. OCI API Management

Hybrid Integrations: Organizations operating with a combination of on-premises and cloud applications will find frends particularly valuable. Its hybrid integration capabilities ensure seamless data flow between these diverse environments. Both for scheduled integrations that are triggered regularly or for event and API-based integrations. High volume of simple integrations: the pricing model is not tied to the number of integrations like in many competing products.

Incentivized

Small to medium sized companies are great prospects for this product. It's pretty easy to set up, learn and maintain. You can scale it too, so start with an easy integration, learn the ropes and expand your usage. If you have fairly simply needs for a handful of fields and just one or two external systems to feed into Salesforce, this is the go-to product. If you're a larger company needing more complex integrations where extremely high reliability is needed and any downtime means revenue loss, you probably already have a different product in mind. Then again, you probably have an entire team that handles integrations and a data warehouse to support it!

Incentivized

Oracle API Manager is well suited in a business or company that make use of Apis to facilitate access of backend services and data sources by the staff or customers or both. It is also imported in situations where all actions in a system need to be attributed to specific users.

Incentivized

• It has been very stable and reliable over time
• The developer tools are simple to use
• It offers out of the box tasks/activities for typical routine tasks

Incentivized

• Ease of use - while being more technical is useful, you don't need to be a developer to use many of JItterbit's capabilities
• Customer Support - we have always had great responsiveness to any questions or issues encountered
• Reliability - Jitterbit has been extremely reliable with no major outages in the recent past

Incentivized

• Mature and Reliable. Last year, Oracle API Manager was quite buggy, and couldn't be used at production-level. Fortunately, almost all of the problems that it had previously are now patched.
• Offloads Most of the Workload of Developing APIs. While defining APIs, Oracle API Manager does a great job in providing suggestions and error checks in our logic.
• Supports SOAP and REST. Not only can you create APIs that can query for data, but you can also create API endpoints that can manipulate the data in your back-end databases.

• The recently renewed user interface has not been as clear as the previous version
• Sometimes the performance or capacity has been at limits with more complex integrations

Incentivized

• Some of the more advanced transformation possibilities aren't exactly clear without a lot of digging. Very basic connections (e.g. map this field to this field) along with basic transformation scripts (e.g. multiply X * Y) are super easy. But I know there are a ton more features and functionality that I feel is somewhat buried in the product

Incentivized

• I would say it would be nice if it could handle non-Oracle type API's...such as in-house developed interfaces, etc.
• It would be nice if it at least could list non-Oracle type APIs so that this system became a repository for ALL of the application interfaces
• Maybe it has this and I missed it, the monitoring appears to be one API at a time, would be nice to see a page that has all of the monitored APIs with some basic monitored info perhaps. It does have alerts, audit trails, and integrates with Enterprise Manager (I did not see this integration though)

Incentivized

I have been evaluating other tools as a continuous improvement practice. I would like something that would be easier to use for a non-technical user. I work for a small organization and have no back-up for Jitterbit if something happens to me. We don't have the technically savvy employees to understand it.

They have some of the best support of any software vendor that we use. They always get our issues resolved quickly

frends does not have as broad functionality but it's lightweight and easy to use and has enough features for most integration needs. For example the frends API Management exists but it does not offer lot of options. frends might not be the choice for the largest enterprises but for small and mid sized organizations it does everything you will probably need. They have also recently improved their training materials to help new developers get on board.

Incentivized

Hands down, Jitterbit is more cost-effective than Informatica, either on-prem or cloud and the value only goes up from there. Reusability and ease of creation make in-house training simple and the end result is we leverage Jitterbit for much more than what we initially considered it for. Having used Oracle and TIBCO before as well, I find they are the tools of yesterday, not able to keep up in terms of functionality or price. Mulesoft would be a more relevant comparison, and I feel we lean on Mule far more than Jitterbit, but both tools have their place and their strengths (and weaknesses!).

Incentivized

Oracle API Manager is much easier to learn and understand then IBM Data Power Gateway and IBM API Connect. We selected Oracle API Manager in our company because to have a good intuitive interface with drag and drop features and because beginners and easily get up to speed to use this tool.

Incentivized

• Pricing model suites us very well as it is not tied to number of integrations or users. It's much more economic than most well-known competitors
• The stability of the service is crucial and has served as well. We run hundreds of processes on the platform daily and they are really important for other operations.

Incentivized

• We moved from a product that was failing regularly (jobs were running long, some jobs would finish incomplete without any warning or info, etc) to Jitterbit - a very stable product if you give it the recommended server size it needs.
• It has made crafting solutions for data movement and transformation quick!

Incentivized

• Overall, the client is pleased with the API Manager. They are rather new to it so the ROI has not really been realized yet
• They like the ability to monitor the API's utilization (this monitoring could maybe be used for the prior question on usage billing...they do not currently do this for their supported applications)
• They like the ability that the APIs can be secured. Just because it exists, doesn't mean it can be used just anywhere...

Incentivized