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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    InEight

    Score7.4 out of 10
    N/AInEight's modular project controls software connects complex project data to improve visibility and delivery in capital construction.N/A
    Pricing
    FreshBooksInEight
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    No answers on this topic
    Offerings
    Pricing Offerings
    FreshBooksInEight
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.InEight offers a modular, integrated project controls platform. Because the InEight platform covers the entire construction lifecycle, customers purchase the software based on their specific needs – purchasing stand-alone products, a bundle of products, or the entire platform. As a result, the pricing will vary depending on the specific product, number of users and length of contract. Once InEight has identified the highest impact areas, they offer potential customers a custom proposal. The options they consider include: Per user pricing: typically annual subscriptions. Revenue-based: using a percentage of the customer’s revenue. Project-based: software use dedicated to a specific project or program of work.
    More Pricing Information
    Community Pulse
    FreshBooksInEight
    Considered Both Products
    FreshBooks
    No answer on this topic
    InEight
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    96%
    Would buy again
    27 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    92%
    Delivers good value for the price
    22 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    93%
    Happy with the feature set
    26 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    85%
    Lived up to sales and marketing promises
    17 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    82%
    Implementation went as expected
    18 Answers
    Features
    FreshBooksInEight
    Customization
    Comparison of Customization features of FreshBooks and InEight
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    InEight
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and InEight
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    InEight
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and InEight
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    InEight
    6.9
    25 Ratings
    11% below category average
    Dashboards9.057 Ratings6.822 Ratings
    Standard reports8.855 Ratings6.724 Ratings
    Custom reports4.82 Ratings6.424 Ratings
    Data exportability00 Ratings7.724 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and InEight
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    InEight
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and InEight
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    InEight
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Construction Project & Field Management
    Comparison of Construction Project & Field Management features of FreshBooks and InEight
    Feature
    FreshBooks
    -
    Ratings
    InEight
    6.7
    28 Ratings
    13% below category average
    Plan distribution & viewing00 Ratings6.623 Ratings
    Plan markups & sharing00 Ratings7.522 Ratings
    Issue tracking & punchlists00 Ratings7.222 Ratings
    Photo documentation00 Ratings6.322 Ratings
    Jobsite reports00 Ratings7.217 Ratings
    Document sharing00 Ratings6.428 Ratings
    RFI tools00 Ratings6.722 Ratings
    Collaboration & approvals00 Ratings7.026 Ratings
    As-built drawings00 Ratings6.823 Ratings
    Mobile app00 Ratings6.721 Ratings
    Submittal design and management00 Ratings6.520 Ratings
    Checklists00 Ratings6.520 Ratings
    Meeting Minutes00 Ratings6.718 Ratings
    Specifications00 Ratings6.319 Ratings
    Change orders00 Ratings6.520 Ratings
    Estimating
    Comparison of Estimating features of FreshBooks and InEight
    Feature
    FreshBooks
    -
    Ratings
    InEight
    6.7
    23 Ratings
    12% below category average
    Takeoff tools00 Ratings6.110 Ratings
    Job costing00 Ratings6.821 Ratings
    Cost databases00 Ratings6.511 Ratings
    Cost calculator00 Ratings6.622 Ratings
    Bid creation00 Ratings7.221 Ratings
    Best Alternatives
    FreshBooksInEight
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    CMiC Construction Platform
    Score7.5 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Autodesk Build
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    Revit
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksInEight
    Likelihood to Recommend
    7.6
    (75 ratings)
    9.6
    (38 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    9.1
    (3 ratings)
    Usability
    9.6
    (20 ratings)
    7.9
    (5 ratings)
    Availability
    10.0
    (2 ratings)
    9.1
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    6.4
    (1 ratings)
    Support Rating
    6.0
    (11 ratings)
    6.2
    (34 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.2
    (1 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.6
    (3 ratings)
    Configurability
    -
    (0 ratings)
    9.1
    (1 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    6.4
    (10 ratings)
    Product Scalability
    -
    (0 ratings)
    7.0
    (22 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    FreshBooksInEight
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
    Read full review
    InEight
    For engineering and constructions project, InEight Document is one of the best out there. It is flexible, end-user and admin friendly and has enough features for any size company. If you need to be able to track documentation and have good revision control, easy review workflows, and good transmittal workflows, InEight Document is great.
    Incentivized
    Read full review
    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
    Read full review
    InEight
    • Tagging segments of work.
    • User defined views and descriptions for all screens.
    • Customizable ribbons to provide an efficient use of the software.
    • Multiple layers/dependents to allow for an extreme drill down of the work and the ability to roll up to a more useful level for upper management review.
    • You can bid the work as you would build it, in detail.
    Incentivized
    Read full review
    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
    Read full review
    InEight
    • Provide a simpler version (cliff notes) of the knowledge database
    • Offer versions of InEight for smaller companies, i.e. less than 20 emplyees, under $5M in revenue
    • When an estimate is complete, offer a dialog box to ask if the job was won, lost, or still in progress. We tend to leave most of our estimates in the bidding column. This is a user error, but the prompt would be helpful.
    Incentivized
    Read full review
    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    InEight
    Some features with InEight's TeamBinder are worthy of single use, however the review feature and subsequent revision and version numbering could be improved. We will be aiming to roll out the package to encompass our internal documentation in the near future and will be in a better position to judge the usability after that point in time.
    Incentivized
    Read full review
    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
    Read full review
    InEight
    I would give it an 8 out of 10 because the software can be a bit cumbersome to new users. It also takes a long time to set up the library and input all of your companies needs so that the software will provide the level of service required to estimate projects. However, once the software is set up it is a powerful tool. We only use a portion of what the software is capable of delivering
    Incentivized
    Read full review
    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
    Read full review
    InEight
    It has never gone offline or became unavailable during our time with the system
    Incentivized
    Read full review
    Performance
    FreshBooks
    No answers on this topic
    InEight
    Sometimes the pages take a while to respond, specially when editing parameters.
    Incentivized
    Read full review
    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
    Read full review
    InEight
    Why do we call support? Always because some things got broken, right? And when it happens, the likelihood of us getting in troubles waiting the support to fix it, it's tremendously high, almost certain. Through my experience with InEight, I'm really concerned whenever I see an update message in the screen, we got really used to see errors in reports right after an update is released. You can see by my tickets, that some of my issues last too long, as client perspective. We had to send messages to our clients excusing us for the weekly report that is being shared due to internal issues, not once, not twice.
    Incentivized
    Read full review
    In-Person Training
    FreshBooks
    No answers on this topic
    InEight
    The support we had was phenomenal and very detail oriented, which was a necessity during the implementation phase and level of complexity of the projects we had ongoing at that time.
    Incentivized
    Read full review
    Online Training
    FreshBooks
    No answers on this topic
    InEight
    We received the same level of quality, attention and dedication that was delivered during the in person training sessions.
    Incentivized
    Read full review
    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    InEight
    Since the original inception, I have been required to overhaul the system so that it is more user friendly and combines both aspects of our business, documentation and drawings. Being able to control revision and version numbering has been a key struggle that only staff training has been able to mark this as complete.
    Incentivized
    Read full review
    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
    Read full review
    InEight
    Both Sage Estimating and InEight programs have their unique capabilities. Sage Estimating is much more configured for use in detailed construction, the majority of which are for non-nuclear projects. InEight has so many more capabilities, especially in creating our own libraries of data, which are vital in creating an estimate. The ability to access historical data (pricing), is an outstanding feature of the program.
    Incentivized
    Read full review
    Scalability
    FreshBooks
    No answers on this topic
    InEight
    InEight is a good system that has scaled nicely as the company has grown. the tools are still readily available and applicable for our larger scope of work. It has kept up with the growth of the company very nicely
    Incentivized
    Read full review
    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
    Read full review
    InEight
    • the positive impact is that it has helped us better gauge staffing and staff jobs appropriately
    • negative impact is that it takes a lot of time for new users to learn the software
    • the positive impact is that many of our clients use it, making collaboration easier with them
    • positive impact is that we can see our percent complete easier
    • positive impact is that it is easier to share documents to our team internally
    Incentivized
    Read full review
    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking

    InEight Screenshots

    Screenshot of InEight Estimate’s Benchmarking feature, which allows users to compare high, low, and average costs, as well as productivity rates from past projects, to visually assess whether current estimates fall within a realistic range. With historical performance data at their fingertips, estimators can bid more strategically and deliver more reliable, data-driven estimates.Screenshot of InEight Estimate’s CBS Register, which provides a user-specific view of an estimate, allowing users to create unlimited WBS structures and custom rollups. With parametric cost item assemblies, estimators can generate more accurate, reliable, and data-driven estimates.Screenshot of InEight Document’s Dashboard, that delivers a centralized, visual view of project information across all modules. Interactive dashboard tiles make it easy to track document activity and maintain visibility into project performance.Screenshot of InEight Document’s Gallery, which offers a comprehensive visual library of all project-related files—including drawings, photos, and documents—so teams can quickly access and manage the content they need from one intuitive location.Screenshot of InEight Schedule’s Risk Management feature, which enables project teams to evaluate schedules through a risk-adjusted lens. By visualizing scenarios with varying confidence levels, teams can anticipate potential impacts and plan with greater certainty.Screenshot of InEight Change’s PCO Summary dashboard that delivers a visual summary of all potential change orders. This helps project teams evaluate impacts, track approvals, and manage changes proactively for better cost and scope control.