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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FreshBooks

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.

    $21

    per month

    Oracle PeopleSoft HCM

    Score6.7 out of 10
    N/AOracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.

    $85

    Per User Per Month

    Pricing
    FreshBooksOracle PeopleSoft HCM
    Editions & Modules
    Lite
    $21
    per month
    Plus
    $38
    per month
    Premium
    $65
    per month
    Select
    Custom Pricing
    Benefits
    $85.00
    Per User Per Month
    Pension Administration
    $85.00
    Per User Per Month
    Human Resources
    $185.00
    Per User Per Month
    Payroll
    $225.00
    Per User Per Month
    Offerings
    Pricing Offerings
    FreshBooksOracle PeopleSoft HCM
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details10% discount for annual pricing.—
    More Pricing Information
    Community Pulse
    FreshBooksOracle PeopleSoft HCM
    Considered Both Products
    FreshBooks
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    69%
    Would buy again
    9 Answers
    86%
    Would buy again
    12 Answers
    Delivers good value for the price
    82%
    Delivers good value for the price
    9 Answers
    82%
    Delivers good value for the price
    9 Answers
    Happy with the feature set
    54%
    Happy with the feature set
    7 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    64%
    Lived up to sales and marketing promises
    7 Answers
    100%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    62%
    Implementation went as expected
    8 Answers
    89%
    Implementation went as expected
    8 Answers
    Features
    FreshBooksOracle PeopleSoft HCM
    Customization
    Comparison of Customization features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    9.1
    35 Ratings
    18% above category average
    Oracle PeopleSoft HCM
    -
    Ratings
    API for custom integration9.330 Ratings00 Ratings
    Plug-ins9.026 Ratings00 Ratings
    Security
    Comparison of Security features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    10.0
    41 Ratings
    20% above category average
    Oracle PeopleSoft HCM
    -
    Ratings
    Single sign-on capability10.01 Ratings00 Ratings
    Role-based user permissions10.041 Ratings00 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    7.5
    57 Ratings
    4% below category average
    Oracle PeopleSoft HCM
    -
    Ratings
    Dashboards9.057 Ratings00 Ratings
    Standard reports8.855 Ratings00 Ratings
    Custom reports4.82 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    7.5
    56 Ratings
    2% below category average
    Oracle PeopleSoft HCM
    -
    Ratings
    Accounts payable8.041 Ratings00 Ratings
    Accounts receivable9.455 Ratings00 Ratings
    Cash management7.03 Ratings00 Ratings
    Bank reconciliation7.02 Ratings00 Ratings
    Expense management6.651 Ratings00 Ratings
    Time tracking7.642 Ratings00 Ratings
    Multi-currency support7.01 Ratings00 Ratings
    Regulations compliance6.021 Ratings00 Ratings
    Self-service portal9.13 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    9.5
    49 Ratings
    25% above category average
    Oracle PeopleSoft HCM
    -
    Ratings
    Pricing8.839 Ratings00 Ratings
    Order entry9.337 Ratings00 Ratings
    Credit card processing9.741 Ratings00 Ratings
    Cost of goods sold10.01 Ratings00 Ratings
    Human Resource Management
    Comparison of Human Resource Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.9
    75 Ratings
    4% below category average
    Employee demographic data00 Ratings8.771 Ratings
    Employment history00 Ratings8.169 Ratings
    Job profiles and administration00 Ratings7.971 Ratings
    Workflow for transfers, promotions, pay raises, etc.00 Ratings7.969 Ratings
    Organizational charting00 Ratings7.961 Ratings
    Organization and location management00 Ratings8.066 Ratings
    Compliance data (COBRA, OSHA, etc.)00 Ratings7.158 Ratings
    Payroll Management
    Comparison of Payroll Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.5
    65 Ratings
    9% below category average
    Pay calculation00 Ratings7.861 Ratings
    Support for external payroll vendors00 Ratings7.645 Ratings
    Off-cycle/On-Demand payment00 Ratings6.88 Ratings
    Benefit plan administration00 Ratings7.456 Ratings
    Direct deposit files00 Ratings7.659 Ratings
    Salary revision and increment management00 Ratings7.657 Ratings
    Reimbursement management00 Ratings7.344 Ratings
    Leave and Attendance Management
    Comparison of Leave and Attendance Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.6
    53 Ratings
    8% below category average
    Approval workflow00 Ratings8.045 Ratings
    Balance details00 Ratings7.452 Ratings
    Annual carry-forward and encashment00 Ratings7.341 Ratings
    Employee Self Service
    Comparison of Employee Self Service features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.4
    74 Ratings
    11% below category average
    View and generate pay and benefit information00 Ratings7.764 Ratings
    Update personal information00 Ratings8.272 Ratings
    View company policy documentation00 Ratings6.850 Ratings
    Employee recognition00 Ratings6.343 Ratings
    View job history00 Ratings8.068 Ratings
    Asset Management
    Comparison of Asset Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    8.5
    30 Ratings
    5% above category average
    Tracking of all physical assets00 Ratings8.530 Ratings
    HR Reporting
    Comparison of HR Reporting features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.2
    70 Ratings
    5% below category average
    Report builder00 Ratings8.567 Ratings
    Pre-built reports00 Ratings6.964 Ratings
    Ability to combine HR data with external data00 Ratings6.259 Ratings
    Onboarding
    Comparison of Onboarding features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.5
    49 Ratings
    7% below category average
    New hire portal00 Ratings7.549 Ratings
    Manager tracking tools00 Ratings7.545 Ratings
    Performance and Goals
    Comparison of Performance and Goals features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.4
    38 Ratings
    9% below category average
    Corporate goal setting00 Ratings7.236 Ratings
    Individual goal setting00 Ratings7.838 Ratings
    Line-of sight-visibility00 Ratings7.436 Ratings
    Performance tracking00 Ratings7.338 Ratings
    Performance Management
    Comparison of Performance Management features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    6.2
    43 Ratings
    25% below category average
    Performance plans00 Ratings6.542 Ratings
    Performance improvement plans00 Ratings6.041 Ratings
    Review status tracking00 Ratings6.241 Ratings
    Review reminders00 Ratings6.236 Ratings
    Multiple review frequency00 Ratings6.039 Ratings
    Succession Planning
    Comparison of Succession Planning features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    6.7
    34 Ratings
    16% below category average
    Create succession plans/pools00 Ratings6.833 Ratings
    Candidate ranking00 Ratings6.732 Ratings
    Candidate search00 Ratings6.733 Ratings
    Candidate development00 Ratings6.730 Ratings
    Recruiting / ATS
    Comparison of Recruiting / ATS features of FreshBooks and Oracle PeopleSoft HCM
    Feature
    FreshBooks
    -
    Ratings
    Oracle PeopleSoft HCM
    7.1
    39 Ratings
    11% below category average
    Job Requisition Management00 Ratings6.637 Ratings
    Company Website Posting00 Ratings7.035 Ratings
    Publish to Social Media00 Ratings6.432 Ratings
    Job Search Site Posting00 Ratings6.936 Ratings
    Duplicate Candidate Prevention00 Ratings7.329 Ratings
    Applicant Tracking00 Ratings7.538 Ratings
    Notifications and Alerts00 Ratings7.737 Ratings
    Best Alternatives
    FreshBooksOracle PeopleSoft HCM
    Small Businesses
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    UZIO
    Score9.4 out of 10
    Medium-sized Companies
    MYOB
    Score8.3 out of 10
    Zoho People
    Score8.6 out of 10
    Enterprises
    Microsoft Dynamics GP
    Score5.4 out of 10
    PeopleStrong
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FreshBooksOracle PeopleSoft HCM
    Likelihood to Recommend
    7.6
    (75 ratings)
    7.0
    (83 ratings)
    Likelihood to Renew
    7.6
    (18 ratings)
    3.0
    (11 ratings)
    Usability
    9.6
    (20 ratings)
    7.5
    (11 ratings)
    Availability
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    Performance
    8.0
    (1 ratings)
    5.0
    (2 ratings)
    Support Rating
    6.0
    (11 ratings)
    1.0
    (5 ratings)
    In-Person Training
    -
    (0 ratings)
    5.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (2 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.0
    (3 ratings)
    Configurability
    -
    (0 ratings)
    2.0
    (2 ratings)
    CPA Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    -
    (0 ratings)
    4.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    3.0
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (2 ratings)
    User Testimonials
    FreshBooksOracle PeopleSoft HCM
    Likelihood to Recommend
    FreshBooks
    I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
    Incentivized
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    Oracle
    Oracle PeopleSoft HCM is great for onboarding new hires. The process, including some newer direct entry features, has been streamlined and made more intuitive. However, there is a steep learning curve for those who are completely unfamiliar with enterprise systems as a whole. In my experience, Oracle PeopleSoft HCM's updates have historically failed to improve the intuitiveness of navigation and features even through a move to a SaaS configuration in the cloud. This makes it hard to train new HR staff because there may be five different ways to accomplish the same thing and none of them are intuitive enough to just "figure out". This has been a bone of contention for me for all Oracle products for my entire 20+ year career, and it has never been fully addressed.
    Incentivized
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    Pros
    FreshBooks
    • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
    • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
    • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
    Incentivized
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    Oracle
    • Oracle PeopleSoft HCM is one of the best product and has helped implement the complex Business functionalities in the Higher Education business in a very streamlined process.
    • Oracle PeopleSoft HCM helped in moving from 34 different legacy system to one centralized system which helps immensely in maintaining the data and reporting purpose.
    • Oracle PeopleSoft HCM also helps immensely in data analytics and trend analysis which helps immensely in preparing for the resourcing and planning for the peak season in advance and be better prepared to handle the quarterly on annual activities.
    Incentivized
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    Cons
    FreshBooks
    • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
    • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
    • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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    Oracle
    • We have issues with students using Time & Labor for multiple jobs, where time is incorrectly calculated, including negative balances where none exist.
    • The application is complex and some areas, especially Time & Labor, are very difficult to troubleshoot. The overall level of complexity has increased over the years.
    • We also use Campus Solutions and had to split apart HCM and CS, significantly increasing our maintenance overhead and creating inter-system issues that aren't always resolvable.
    • Campus Solutions has developed a solution for managing preferred names and gender identity that is missing/ incompatible with the HCM product.
    Incentivized
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    Likelihood to Renew
    FreshBooks
    At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
    Read full review
    Oracle
    PeopleSoft HCM has provided a very flexible platform for our HR needs. The ability to add customizations to handle some of our unique business processes have been critical in the longevity of our PS HCM use. We've been able to handle a wide variety of business processes for multiple subsidiaries due to the ability to customize when needed.
    Incentivized
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    Usability
    FreshBooks
    FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
    Incentivized
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    Oracle
    Oracle HCM has been around for more thab a decade and is a preferred package to use for Human capital management.Ease with which upgrades happen and how updates are pushed has come thru a long way of improvement and research over the years.Oracle has moved toward cloud based architecture which will help in its customers keep at par with current industry trends.
    Incentivized
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    Reliability and Availability
    FreshBooks
    FreshBooks is easy to use and always works!
    Incentivized
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    Oracle
    I give this rating because we have had no issues in the area of the product's overall availability. In my opinion the resources are there when we need them and the features serve the purpose they are set to do. I feel things have gone really well as far as the availability of the product.
    Incentivized
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    Performance
    FreshBooks
    No answers on this topic
    Oracle
    This is highly dependent on the server setup you implement. You need to make sure you've included enough hardware to support your users. Not enough power will quickly rear its ugly head. If you've got the correct setup, the product will operate quickly and provide a good user experience. Oracle is slowed down by certain realtime interfaces to other systems, but this can be addressed by your technical team relatively easily.
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    Support Rating
    FreshBooks
    I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
    Incentivized
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    Oracle
    Overall support has been positive and Oracle has gladly sent out representatives to meet with our teams in person. Despite sometimes sow and inadequate fixes, their willingness to try and meet face to face helps give them a better name in our organization. Sometimes their people do not understand unique needs of the industry, and it can be a challenge to explain that one size does not fit all. Finding the appropriate IT support for our unique requests has been hit and miss.
    Incentivized
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    In-Person Training
    FreshBooks
    No answers on this topic
    Oracle
    In my opinion, training in Oracle PeopleSoft HCM is arduous at best. In my experience, there are numerous issues with creating training environments and that makes practice in a sandbox costly. I prefer asynchronous simulated environment training for this reason, but that costs even more due to the development and testing time needed to create that training. eLearning is always there with only the need to keep it up-to-date.
    Incentivized
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    Online Training
    FreshBooks
    No answers on this topic
    Oracle
    It was a great training tool and provided all of the necessary information we needed to implement the sites for our clients. We were provided with a great deal of resources in regards to Oracle CRM. We didn't have any issues with the training at all. The only thing I would say would that there could be more FAQ's for users to read through
    Incentivized
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    Implementation Rating
    FreshBooks
    I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
    Read full review
    Oracle
    When we implement Oracle and Taleo to different clients it typically goes pretty smoothly. When we do system upgrades we usually test the main issues the clients are having just to make sure there are not outstanding issues or errors. I don't have any examples where implementation went poorly. It typically goes well and clients are pleased with the final result. The only complaint would be the time it takes to implement
    Incentivized
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    Alternatives Considered
    FreshBooks
    FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
    Incentivized
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    Oracle
    Oracle PeopleSoft HCM is not as good as SuccessFactors HCM. The look and feel of Oracle PeopleSoft HCM is still 'old school'. Cloud solutions can do more. SuccessFactors offers a great talent management, performance measurement, and employee development, while Oracle PeopleSoft HCM's core is employee records, benefits, and payroll.
    Incentivized
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    Scalability
    FreshBooks
    No answers on this topic
    Oracle
    In my opinion I rate this high because we have had no issues in this area and so that is why I give it such a high rating. There is no issue with the product's overall scalability. In my opinion this has been a positive from my team and client's view.
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    Return on Investment
    FreshBooks
    • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
    • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
    • Financial reports meet the necessary USGAAP requirements.
    Incentivized
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    Oracle
    • As a long time PeopleSoft user, my institution has found great advantages of being involved in the HCM realm such as first-hand information, a complete suite of solutions as well as regular updates to stay up with federal and state regulations.
    • Ease of use of development, customization, maintenance and usage perspectives can lead to a better management of financial resources, that minimizes expenditure while providing all necessary resources.
    • Opportunities to provide better customer service and meet organizational policies have to lead to a positive outlook on the tool and its features.
    Incentivized
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    ScreenShots

    FreshBooks Screenshots

    Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking