FreshBooks vs. QuickBooks Desktop for Mac

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 6.5 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
QuickBooks Desktop for Mac
Score 7.8 out of 10
N/A
Quickbooks Desktop for Mac is an accounting software designed for Mac users. It is designed to integrate with Apple iCloud. It provides core accounting features in line with the rest of the Quickbooks Desktop product line.N/A
Pricing
FreshBooksQuickBooks Desktop for Mac
Editions & Modules
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksQuickBooks Desktop for Mac
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
FreshBooksQuickBooks Desktop for Mac
Considered Both Products
FreshBooks
Chose FreshBooks
FreshBooks is easy to implement and the onboarding process is straightforward. It has great user interface to navigate and any user can easily start using it. It also offers customization of the modules/reports. Most importantly invoice tracking is a great module. It is offered …
Chose FreshBooks
I looked at QuickBooks but they only had desktop products and I was interested in a hosted solution. Freshbooks has always been ahead of their competition in this area of mobile, on the go use cases where a modern platform can be used to stay up to date and accessible from …
Chose FreshBooks
QuickBooks felt very accounting centered. FreshBooks feels more like business software instead of accounting software. I don't know all of the accounting terms, and I don't have time to learn them all. So FreshBooks was just much easier to sit down and use right away. …
QuickBooks Desktop for Mac
Chose QuickBooks Desktop for Mac
QuickBooks for Mac definitely outshines other competitors mainly due to its ability to sync seamlessly with all mac products, which other programs have continual problems with. Although the Mac version isn't quite as powerful as the Microsoft counterpart, it is still one of the …
Top Pros
Top Cons
TrustRadius Insights
FreshBooksQuickBooks Desktop for Mac
Highlights

TrustRadius
Research Team Insight
Published

QuickBooks Desktop for Mac and Freshbooks are both accounting software designed to handle financial data, invoicing, and reporting. Both solutions are popular with small businesses, though some mid-sized businesses also use Freshbooks.

Features

Both QuickBooks Desktop for Mac and Freshbooks provide essential accounting features such, but both solutions also have some standout features.

Quickbooks for Mac includes robust accounting features, such as inventory management, budgeting, and purchase orders. Additionally, Quickbooks for Mac has a mobile app that offers access to accounting reports and customer information in addition to invoicing capabilities. Lastly, Quickbooks for Mac includes remote access features that allow users to access reports and invoices when out of the office.

Freshbooks has an easy to use interface, which makes it possible for non-technical staff to create invoices, accept payments, and view reports. Additionally, Freshbooks also includes high-quality customer support. Support is provided in all pricing tiers and includes phone support with minimal wait times.

Limitations

Though Quickbooks for Mac and Freshbooks both offer essential accounting features, they also both have a few limitations.

Quickbooks for Mac updates less often than its Windows counterpart, meaning that organizations using the Mac version may be missing cutting edge features. Additionally, Quickbooks for Mac lacks the extensive training resources that Freshbooks offers, which can make it difficult for users to take advantage of Quickbooks for Mac’s breadth of features. Some users have also experienced data loss using Quickbooks for Mac when transferring data from other tools or software.

Freshbooks includes a mobile app that includes basic features like invoicing and expense logging but lacks some of the advanced accounting features found in Quickbooks for Mac’s app. On the desktop app, Freshbooks also lags in some accounting features such as inventory and budget management.

Pricing

QuickBooks Desktop for Mac costs $299.95 for up to three users and includes all reporting features. Additionally, it offers slightly lower payment processing prices compared to Freshbooks. The difference in payment processing prices can add up to a lot for businesses that process many payments.

Freshbooks offers four payment tiers. The Lite option is priced at $7.50 per month and includes five billable clients with basic features. The Plus package costs $12.50 per month and includes 50 billable clients and automation features such as automated late fees. The Premium tier costs $25.00 per month and allows for 500 billable clients. Lastly, the Select tier is meant for larger enterprises and includes an account manager and customized training. The price for the Select tier depends on the organization’s size and needs.

Features
FreshBooksQuickBooks Desktop for Mac
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
1.3
32 Ratings
138% below category average
QuickBooks Desktop for Mac
6.0
11 Ratings
16% below category average
API for custom integration1.327 Ratings6.07 Ratings
Plug-ins1.223 Ratings6.010 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
6.5
38 Ratings
19% below category average
QuickBooks Desktop for Mac
10.0
20 Ratings
24% above category average
Single sign-on capability10.01 Ratings10.020 Ratings
Role-based user permissions3.138 Ratings10.017 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
4.5
52 Ratings
51% below category average
QuickBooks Desktop for Mac
10.0
22 Ratings
27% above category average
Dashboards4.752 Ratings10.019 Ratings
Standard reports4.150 Ratings10.022 Ratings
Custom reports4.82 Ratings10.022 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
4.8
51 Ratings
43% below category average
QuickBooks Desktop for Mac
5.8
24 Ratings
24% below category average
Accounts payable1.336 Ratings8.124 Ratings
Accounts receivable2.850 Ratings8.123 Ratings
Cash management7.03 Ratings6.218 Ratings
Bank reconciliation7.02 Ratings8.824 Ratings
Expense management3.346 Ratings6.220 Ratings
Time tracking4.039 Ratings6.212 Ratings
Multi-currency support7.01 Ratings1.010 Ratings
Regulations compliance1.318 Ratings6.210 Ratings
Self-service portal9.13 Ratings6.213 Ratings
Fixed asset management00 Ratings6.214 Ratings
Multi-division support00 Ratings6.211 Ratings
Electronic tax filing00 Ratings8.115 Ratings
Global Financial Support00 Ratings1.07 Ratings
Primary and Secondary Ledgers00 Ratings6.213 Ratings
Intercompany Accounting00 Ratings6.114 Ratings
Localizations00 Ratings1.06 Ratings
Journals and Reconciliations00 Ratings6.217 Ratings
Enterprise Accounting00 Ratings6.25 Ratings
Configurable Accounting00 Ratings6.29 Ratings
Centralized Rules Framework00 Ratings6.29 Ratings
Standardized Processes00 Ratings6.213 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
4.0
44 Ratings
59% below category average
QuickBooks Desktop for Mac
8.3
18 Ratings
12% above category average
Pricing2.534 Ratings10.017 Ratings
Order entry1.434 Ratings10.016 Ratings
Credit card processing2.136 Ratings10.017 Ratings
Cost of goods sold10.01 Ratings10.016 Ratings
Order Orchestration00 Ratings5.76 Ratings
End-to-end order visibility00 Ratings6.77 Ratings
Order exception Resolution00 Ratings5.66 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Desktop for Mac
10.0
11 Ratings
29% above category average
Pay calculation00 Ratings10.09 Ratings
Benefit plan administration00 Ratings10.06 Ratings
Direct deposit files00 Ratings10.08 Ratings
Salary revision and increment management00 Ratings10.05 Ratings
Reimbursement management00 Ratings10.07 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Desktop for Mac
7.7
15 Ratings
9% above category average
Inventory tracking00 Ratings6.214 Ratings
Automatic reordering00 Ratings7.810 Ratings
Location management00 Ratings7.09 Ratings
Manufacturing module00 Ratings10.08 Ratings
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User Ratings
FreshBooksQuickBooks Desktop for Mac
Likelihood to Recommend
1.4
(70 ratings)
8.8
(32 ratings)
Likelihood to Renew
7.6
(18 ratings)
8.0
(9 ratings)
Usability
4.8
(15 ratings)
5.4
(6 ratings)
Availability
10.0
(2 ratings)
9.0
(1 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
4.6
(11 ratings)
6.8
(4 ratings)
Implementation Rating
10.0
(1 ratings)
5.0
(1 ratings)
User Testimonials
FreshBooksQuickBooks Desktop for Mac
Likelihood to Recommend
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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Intuit
If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Read full review
Pros
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
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Intuit
  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Intuit
  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Intuit
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Intuit
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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Intuit
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
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Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Intuit
Fortunately, I haven't had to reach out much for support.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Intuit
No answers on this topic
Alternatives Considered
FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Intuit
I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
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Return on Investment
FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
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Intuit
  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
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ScreenShots

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking