What users are saying about
186 Ratings
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Score 8.4 out of 100
110 Ratings
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Score 7.8 out of 100

Highlights

QuickBooks Desktop for Mac and Freshbooks are both accounting software designed to handle financial data, invoicing, and reporting. Both solutions are popular with small businesses, though some mid-sized businesses also use Freshbooks.

Features

Both QuickBooks Desktop for Mac and Freshbooks provide essential accounting features such, but both solutions also have some standout features.

Quickbooks for Mac includes robust accounting features, such as inventory management, budgeting, and purchase orders. Additionally, Quickbooks for Mac has a mobile app that offers access to accounting reports and customer information in addition to invoicing capabilities. Lastly, Quickbooks for Mac includes remote access features that allow users to access reports and invoices when out of the office.

Freshbooks has an easy to use interface, which makes it possible for non-technical staff to create invoices, accept payments, and view reports. Additionally, Freshbooks also includes high-quality customer support. Support is provided in all pricing tiers and includes phone support with minimal wait times.

Limitations

Though Quickbooks for Mac and Freshbooks both offer essential accounting features, they also both have a few limitations.

Quickbooks for Mac updates less often than its Windows counterpart, meaning that organizations using the Mac version may be missing cutting edge features. Additionally, Quickbooks for Mac lacks the extensive training resources that Freshbooks offers, which can make it difficult for users to take advantage of Quickbooks for Mac’s breadth of features. Some users have also experienced data loss using Quickbooks for Mac when transferring data from other tools or software.

Freshbooks includes a mobile app that includes basic features like invoicing and expense logging but lacks some of the advanced accounting features found in Quickbooks for Mac’s app. On the desktop app, Freshbooks also lags in some accounting features such as inventory and budget management.

Pricing

QuickBooks Desktop for Mac costs $299.95 for up to three users and includes all reporting features. Additionally, it offers slightly lower payment processing prices compared to Freshbooks. The difference in payment processing prices can add up to a lot for businesses that process many payments.

Freshbooks offers four payment tiers. The Lite option is priced at $7.50 per month and includes five billable clients with basic features. The Plus package costs $12.50 per month and includes 50 billable clients and automation features such as automated late fees. The Premium tier costs $25.00 per month and allows for 500 billable clients. Lastly, the Select tier is meant for larger enterprises and includes an account manager and customized training. The price for the Select tier depends on the organization’s size and needs.

Feature Set Ratings

  • FreshBooks ranks higher in 2 feature sets: Customization, General Ledger and Configurable Accounting
  • QuickBooks Desktop for Mac ranks higher in 2 feature sets: Security, Reporting & Analytics
  • FreshBooks and QuickBooks Desktop for Mac are tied in 1 feature set: Order Management

Customization

6.3

FreshBooks

63%
6.0

QuickBooks Desktop for Mac

60%
FreshBooks ranks higher in 1/2 features

API for custom integration

5.8
58%
26 Ratings
6.0
60%
7 Ratings

Plug-ins

6.8
68%
22 Ratings
6.1
61%
10 Ratings

Security

8.7

FreshBooks

87%
9.9

QuickBooks Desktop for Mac

99%
FreshBooks ranks higher in 1/2 features

Single sign-on capability

10.0
100%
1 Rating
9.9
99%
20 Ratings

Role-based user permissions

7.5
75%
36 Ratings
9.9
99%
17 Ratings

Reporting & Analytics

6.9

FreshBooks

69%
9.8

QuickBooks Desktop for Mac

98%
QuickBooks Desktop for Mac ranks higher in 3/3 features

Dashboards

8.4
84%
49 Ratings
9.7
97%
19 Ratings

Standard reports

7.5
75%
48 Ratings
9.9
99%
22 Ratings

Custom reports

4.8
48%
2 Ratings
9.9
99%
22 Ratings

General Ledger and Configurable Accounting

7.5

FreshBooks

75%
5.2

QuickBooks Desktop for Mac

52%
QuickBooks Desktop for Mac ranks higher in 13/21 features

Accounts payable

8.4
84%
34 Ratings
6.8
68%
24 Ratings

Accounts receivable

8.4
84%
48 Ratings
6.8
68%
23 Ratings

Cash management

7.0
70%
3 Ratings
5.6
56%
18 Ratings

Bank reconciliation

7.0
70%
2 Ratings
7.1
71%
24 Ratings

Expense management

7.1
71%
44 Ratings
5.7
57%
20 Ratings

Time tracking

8.0
80%
37 Ratings
5.6
56%
12 Ratings

Multi-currency support

7.0
70%
1 Rating
1.4
14%
10 Ratings

Regulations compliance

6.0
60%
17 Ratings
5.6
56%
10 Ratings

Self-service portal

9.1
91%
3 Ratings
5.5
55%
13 Ratings

Fixed asset management

N/A
0 Ratings
5.6
56%
14 Ratings

Multi-division support

N/A
0 Ratings
5.5
55%
11 Ratings

Electronic tax filing

N/A
0 Ratings
6.7
67%
15 Ratings

Global Financial Support

N/A
0 Ratings
1.3
13%
7 Ratings

Primary and Secondary Ledgers

N/A
0 Ratings
5.6
56%
13 Ratings

Intercompany Accounting

N/A
0 Ratings
5.5
55%
14 Ratings

Localizations

N/A
0 Ratings
1.1
11%
6 Ratings

Journals and Reconciliations

N/A
0 Ratings
5.7
57%
17 Ratings

Enterprise Accounting

N/A
0 Ratings
5.5
55%
5 Ratings

Configurable Accounting

N/A
0 Ratings
5.5
55%
9 Ratings

Centralized Rules Framework

N/A
0 Ratings
5.5
55%
9 Ratings

Standardized Processes

N/A
0 Ratings
5.6
56%
13 Ratings

Order Management

8.2

FreshBooks

82%
8.2

QuickBooks Desktop for Mac

82%
QuickBooks Desktop for Mac ranks higher in 6/7 features

Pricing

8.5
85%
32 Ratings
9.8
98%
17 Ratings

Order entry

8.0
80%
33 Ratings
9.9
99%
16 Ratings

Credit card processing

6.1
61%
34 Ratings
9.8
98%
17 Ratings

Cost of goods sold

10.0
100%
1 Rating
9.8
98%
16 Ratings

Order Orchestration

N/A
0 Ratings
5.7
57%
6 Ratings

End-to-end order visibility

N/A
0 Ratings
6.7
67%
7 Ratings

Order exception Resolution

N/A
0 Ratings
5.6
56%
6 Ratings

Payroll Management

FreshBooks

Feature Set Not Supported
N/A
10.0

QuickBooks Desktop for Mac

100%
QuickBooks Desktop for Mac ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
9.9
99%
9 Ratings

Benefit plan administration

N/A
0 Ratings
9.9
99%
6 Ratings

Direct deposit files

N/A
0 Ratings
9.9
99%
8 Ratings

Salary revision and increment management

N/A
0 Ratings
10.0
100%
5 Ratings

Reimbursement management

N/A
0 Ratings
10.0
100%
7 Ratings

Inventory Management

FreshBooks

Feature Set Not Supported
N/A
7.6

QuickBooks Desktop for Mac

76%
QuickBooks Desktop for Mac ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
5.6
56%
14 Ratings

Automatic reordering

N/A
0 Ratings
7.8
78%
10 Ratings

Location management

N/A
0 Ratings
7.0
70%
9 Ratings

Manufacturing module

N/A
0 Ratings
10.0
100%
8 Ratings

Attribute Ratings

  • FreshBooks is rated higher in 5 areas: Likelihood to Recommend, Usability, Availability, Support Rating, Implementation Rating
  • QuickBooks Desktop for Mac is rated higher in 1 area: Likelihood to Renew

Likelihood to Recommend

8.3

FreshBooks

83%
66 Ratings
7.1

QuickBooks Desktop for Mac

71%
32 Ratings

Likelihood to Renew

7.6

FreshBooks

76%
18 Ratings
8.0

QuickBooks Desktop for Mac

80%
9 Ratings

Usability

7.3

FreshBooks

73%
12 Ratings
5.3

QuickBooks Desktop for Mac

53%
6 Ratings

Availability

10.0

FreshBooks

100%
4 Ratings
9.0

QuickBooks Desktop for Mac

90%
2 Ratings

Performance

8.0

FreshBooks

80%
2 Ratings

QuickBooks Desktop for Mac

N/A
0 Ratings

Support Rating

8.2

FreshBooks

82%
12 Ratings
5.4

QuickBooks Desktop for Mac

54%
5 Ratings

Implementation Rating

10.0

FreshBooks

100%
2 Ratings
5.0

QuickBooks Desktop for Mac

50%
2 Ratings

Likelihood to Recommend

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

QuickBooks Desktop for Mac

If you're a freelancer or running a very small business where you do your own bookkeeping I think this is a great option, especially if you're familiar with accounting and bookkeeping in general. If you're not so familiar with bookkeeping, I would say that the learning curve is too steep and you might want to look elsewhere for a more intuitive solution
Daniel Shatzkes CEO Entrepreneur, Manufacturer, Musician | TrustRadius Reviewer

Pros

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The program is very easy to learn, the interface is incredibly user-friendly and there are tons of free resources and tutorials available
  • It makes managing payroll really easy for the employee and accountant on staff. No more lost time sheets or late paychecks!
  • Managing bills and paying them has become streamlined and it's great having everything in one place so we don't lose track of things.
Anonymous | TrustRadius Reviewer

Cons

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The #1 complaint is that setting it up right is a challenge. People waste time trying to figure it out only to realize that they don't know accounting so of course they don't know how an accounting program should be set up. Like any time you are in over your head, reach out to your network and find someone who can log onto your computer and walk you through it.
  • If you need to track the cost of wages to jobs you can't do it with the online payroll, but check for yourself because it's a function that landscaping companies and construction businesses usually need, so maybe they have added it by now. That would really help!
  • It's premise-based software and that means you take on the role of hardware admin, and it's a lot of work for what is increasingly becoming a smaller gap in the functionality between QuickBooks for Mac and QuickBooks Online.
  • QuickBooks for Mac 2015 has been updated consistently over the last 3 years and continues to provide for the bookkeeping needs of small companies using Macs in their offices. However, it has limited job costing functionality. It is similar in functionality to the 2010 version of QuickBooksPro which runs on Windows.
Shelly Robbins | TrustRadius Reviewer

Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
  2. none
Additional Pricing Details

QuickBooks Desktop for Mac

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

QuickBooks Desktop for Mac Editions & Modules

Additional Pricing Details

Likelihood to Renew

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 8.0
Based on 9 answers
I haven't spent that much time with the newer versions of QuickBooks for Mac, but I think I'm seeing it make the much-needed improvements. For example, something as simple as undoing the previous reconciliation was a terrible chore, and I'm glad that feature has been included in the newer versions of QuickBooks for Mac
Spencer Judd | TrustRadius Reviewer

Usability

FreshBooks

FreshBooks 7.3
Based on 12 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.3
Based on 6 answers
The Mac version is OK overall. I find the Windows versions to be much more robust but Mac is quite good for Mac users. Though I think die hard Mac users should consider QuickBooks Online instead as there is a new QB for Mac app that makes using QBO much better!
Robyn Smithson, CB | TrustRadius Reviewer

Reliability and Availability

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 9.0
Based on 2 answers
I've been using the QuickBooks online version for a little over 6 months now (upgraded from Mac desktop) and I haven't had any access issues. There have been times when it was down for service/upgrade however there is always plenty of notification time given by the Quick Books Online Support team. These upgrade maintenance time frames are always over night hours and on the weekends so everything can be worked around very easily.
Ann Shallcross | TrustRadius Reviewer

Support Rating

FreshBooks

FreshBooks 8.2
Based on 12 answers
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
Armand Ruci | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.4
Based on 5 answers
Fortunately, I haven't had to reach out much for support.
Jennifer Horvath | TrustRadius Reviewer

Implementation Rating

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

QuickBooks Desktop for Mac

QuickBooks Desktop for Mac 5.0
Based on 2 answers
No answer on this topic is available.

Alternatives Considered

FreshBooks

We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
Anonymous | TrustRadius Reviewer

QuickBooks Desktop for Mac

I love using Quickbooks compared to other software we've tried. QuickBooks Online and TSheets interface. Customer service and problem resolution are generally excellent, with well-trained and proficient agents taking calls or on chat. Ease of use and accessibility via the mobile app. Great courses were available to help with learning the basics and some advanced accounting background. I love learning! Online accessibility - it can work anywhere with an internet connection. Linking to bank and credit card accounts is handy.
Anonymous | TrustRadius Reviewer

Return on Investment

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

QuickBooks Desktop for Mac

  • The ROI was good for when we were a smaller company because it is a lot cheaper than other more sophisticated programs.
  • The negative impact is that it caused a lot of extra manual entering and data entry that too often resulted in mistakes.
Luke O'Neill | TrustRadius Reviewer

Screenshots

QuickBooks Desktop for Mac

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