Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 7.6 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$19
per month
QuickBooks Online Advanced
Score 8.1 out of 10
N/A
QuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A
Pricing
FreshBooksQuickBooks Online Advanced
Editions & Modules
Lite
$19
per month
Plus
$33
per month
Premium
$60
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksQuickBooks Online Advanced
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
FreshBooksQuickBooks Online Advanced
Considered Both Products
FreshBooks
Chose FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection …
QuickBooks Online Advanced
Chose QuickBooks Online Advanced
We had previously (7+ years ago) used a very basic version of FreshBooks for our accounting needs. This was in the startup phase of our business, and we quickly discovered we needed something more robust, which at the time was QuickBooks Online Advanced. QBO Advanced …
Chose QuickBooks Online Advanced
FreshBooks served its purpose when our company was smaller, however, it did not offer the full range of benefits that QBO has offered us. The ability to assign user roles have unlimited user accounts, a dedicated helpline, online access to trainings, and the ability to create …
Chose QuickBooks Online Advanced
I personally just didn't like the look of FreshBooks or how it was set up at all.
Chose QuickBooks Online Advanced
QuickBooks Online Advanced is on par with Xero, and both are market leaders in the Online Bookkeeping solutions. Multi-dimensional reporting is better than Xero but Xero has better WorkPapers, Hubdoc app and allows for online filing of accounts to Companies House and to HMRC. …
Chose QuickBooks Online Advanced
QuickBooks blows the coemption out of the water. They can't compete with the prices or services offered. Their customer services can't compare to QuickBooks. Having multiple options for help is just a good idea. Not to mention the education and training offered by QuickBooks …
Chose QuickBooks Online Advanced
I evaluated other packages. Wave is/was very appealing because it is free. However, I'm not certain is would scale enough with our business. Xero was tempting but it could not integrate with our bank and thus required manual entry. QuickBooks allowed us to maximize our …
Top Pros
Top Cons
Features
FreshBooksQuickBooks Online Advanced
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
8.4
35 Ratings
11% above category average
QuickBooks Online Advanced
8.8
93 Ratings
16% above category average
API for custom integration8.530 Ratings8.576 Ratings
Plug-ins8.226 Ratings9.281 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
9.6
41 Ratings
16% above category average
QuickBooks Online Advanced
8.2
164 Ratings
0% below category average
Single sign-on capability10.01 Ratings8.1146 Ratings
Role-based user permissions9.141 Ratings8.2160 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.1
57 Ratings
9% below category average
QuickBooks Online Advanced
8.6
177 Ratings
10% above category average
Dashboards8.357 Ratings9.0167 Ratings
Standard reports8.255 Ratings8.9176 Ratings
Custom reports4.82 Ratings8.0168 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.3
56 Ratings
5% below category average
QuickBooks Online Advanced
8.4
179 Ratings
9% above category average
Accounts payable7.641 Ratings8.6173 Ratings
Accounts receivable8.955 Ratings9.2168 Ratings
Cash management7.03 Ratings8.3149 Ratings
Bank reconciliation7.02 Ratings8.6171 Ratings
Expense management6.351 Ratings8.9158 Ratings
Time tracking7.042 Ratings8.590 Ratings
Multi-currency support7.01 Ratings7.946 Ratings
Regulations compliance5.521 Ratings8.480 Ratings
Self-service portal9.13 Ratings9.296 Ratings
Multi-division support00 Ratings8.077 Ratings
Electronic tax filing00 Ratings9.2100 Ratings
Primary and Secondary Ledgers00 Ratings9.376 Ratings
Intercompany Accounting00 Ratings7.076 Ratings
Journals and Reconciliations00 Ratings8.7155 Ratings
Enterprise Accounting00 Ratings7.166 Ratings
Configurable Accounting00 Ratings8.984 Ratings
Centralized Rules Framework00 Ratings7.965 Ratings
Standardized Processes00 Ratings8.1119 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
8.8
49 Ratings
14% above category average
QuickBooks Online Advanced
9.1
121 Ratings
17% above category average
Pricing8.339 Ratings9.188 Ratings
Order entry8.537 Ratings9.381 Ratings
Credit card processing8.541 Ratings9.0106 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Online Advanced
8.5
72 Ratings
16% above category average
Inventory tracking00 Ratings8.572 Ratings
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FreshBooksQuickBooks Online Advanced
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Dext Prepare (with Receipt Bank)
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Score 9.6 out of 10
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Dext Prepare (with Receipt Bank)
Score 9.6 out of 10
Medium-sized Companies
Accounting Seed
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Score 7.4 out of 10
Accounting Seed
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Score 7.4 out of 10
Enterprises
Oracle Fusion Cloud ERP
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Score 6.8 out of 10
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User Ratings
FreshBooksQuickBooks Online Advanced
Likelihood to Recommend
7.3
(75 ratings)
9.1
(179 ratings)
Likelihood to Renew
7.6
(18 ratings)
9.7
(6 ratings)
Usability
8.9
(20 ratings)
9.7
(4 ratings)
Availability
10.0
(2 ratings)
-
(0 ratings)
Performance
8.0
(1 ratings)
-
(0 ratings)
Support Rating
5.2
(11 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.1
(1 ratings)
Implementation Rating
10.0
(1 ratings)
6.4
(3 ratings)
Configurability
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
FreshBooksQuickBooks Online Advanced
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
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Intuit
QuickBooks Online Advanced is best suited for small businesses who don’t have any consolidation considerations. Additionally, the software tends to struggle when there are a large number of projects. The report screens will struggle to load at times and it will be difficult to view reports. However, it does really well at creating an all-in-one solution for companies who need payroll, accounting, and tax compliance in a relatively inexpensive bundle.
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Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
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Intuit
  • It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world.
  • The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients.
  • The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well.
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Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Intuit
  • Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient.
  • More features and space in the app for organization of the self-created workflows.
  • The stability of QuickBooks Online Advanced can still be better.
  • There are still file-size issues and limitations on transactions and attributes of transactions.
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Intuit
QuickBooks Online Advanced is not like any other accounting software. With how great the software is now, I would definitely renew QuickBooks Online Advanced
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Intuit
QuickBooks Online Advanced is great and effective. I use it for almost three months and it definitely does their job
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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Intuit
No answers on this topic
Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Intuit
No answers on this topic
Online Training
FreshBooks
No answers on this topic
Intuit
The online training was easy to follow and understand. The online training gave us the specific instructions to follow
Read full review
Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Intuit
Need to make an option for non-profit organizations
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Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
Read full review
Intuit
Our company currently uses both of these platforms. In my opinion, QuickBooks Online Advanced has more capabilities than Xero, but Xero is more aesthetically pleasing. The biggest difference is the QuickBooks Online Advanced payroll processing and payroll tax filings. With QuickBooks Online Advanced these are built in directly to the software rather than having to "add on" a 3rd party application.
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Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
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Intuit
  • QBOA has shown my clients the increase and decrease of my monthly income activity
  • I am able to project my income and spending more easily
  • The P&L reports has shown me a lot and by customizing to focus on my income and expenses has allowed me to better budget
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ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking