FreshBooks vs. QuickBooks Online Advanced

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 9.0 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
QuickBooks Online Advanced
Score 8.4 out of 10
N/A
QuickBooks Online Advanced is a SaaS-based accounting software designed to scale with growing businesses. It includes the functionalities of QuickBooks Online, as well as more robust business analytics, customization, and resource management.N/A
Pricing
FreshBooksQuickBooks Online Advanced
Editions & Modules
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
No answers on this topic
Offerings
Pricing Offerings
FreshBooksQuickBooks Online Advanced
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Community Pulse
FreshBooksQuickBooks Online Advanced
Considered Both Products
FreshBooks
Chose FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection …
QuickBooks Online Advanced
Chose QuickBooks Online Advanced
We had previously (7+ years ago) used a very basic version of FreshBooks for our accounting needs. This was in the startup phase of our business, and we quickly discovered we needed something more robust, which at the time was QuickBooks Online Advanced. QBO Advanced …
Chose QuickBooks Online Advanced
I personally just didn't like the look of FreshBooks or how it was set up at all.
Chose QuickBooks Online Advanced
FreshBooks served its purpose when our company was smaller, however, it did not offer the full range of benefits that QBO has offered us. The ability to assign user roles have unlimited user accounts, a dedicated helpline, online access to trainings, and the ability to create …
Chose QuickBooks Online Advanced
QuickBooks Online Advanced is on par with Xero, and both are market leaders in the Online Bookkeeping solutions. Multi-dimensional reporting is better than Xero but Xero has better WorkPapers, Hubdoc app and allows for online filing of accounts to Companies House and to HMRC. …
Chose QuickBooks Online Advanced
QuickBooks blows the coemption out of the water. They can't compete with the prices or services offered. Their customer services can't compare to QuickBooks. Having multiple options for help is just a good idea. Not to mention the education and training offered by QuickBooks …
Chose QuickBooks Online Advanced
I evaluated other packages. Wave is/was very appealing because it is free. However, I'm not certain is would scale enough with our business. Xero was tempting but it could not integrate with our bank and thus required manual entry. QuickBooks allowed us to maximize our …
Features
FreshBooksQuickBooks Online Advanced
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
9.1
35 Ratings
18% above category average
QuickBooks Online Advanced
7.9
96 Ratings
4% above category average
API for custom integration9.330 Ratings7.679 Ratings
Plug-ins9.026 Ratings8.284 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
10.0
41 Ratings
20% above category average
QuickBooks Online Advanced
8.0
172 Ratings
2% below category average
Single sign-on capability10.01 Ratings8.1150 Ratings
Role-based user permissions10.041 Ratings8.0168 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.5
57 Ratings
4% below category average
QuickBooks Online Advanced
7.9
185 Ratings
1% above category average
Dashboards9.057 Ratings8.2174 Ratings
Standard reports8.855 Ratings8.3184 Ratings
Custom reports4.82 Ratings7.2176 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.5
56 Ratings
1% below category average
QuickBooks Online Advanced
8.2
189 Ratings
8% above category average
Accounts payable8.041 Ratings8.5183 Ratings
Accounts receivable9.455 Ratings8.5178 Ratings
Cash management7.03 Ratings8.2159 Ratings
Bank reconciliation7.02 Ratings8.8181 Ratings
Expense management6.651 Ratings8.1168 Ratings
Time tracking7.642 Ratings7.192 Ratings
Multi-currency support7.01 Ratings8.346 Ratings
Regulations compliance6.021 Ratings8.185 Ratings
Self-service portal9.13 Ratings7.5102 Ratings
Multi-division support00 Ratings7.681 Ratings
Electronic tax filing00 Ratings8.9104 Ratings
Primary and Secondary Ledgers00 Ratings8.878 Ratings
Intercompany Accounting00 Ratings8.278 Ratings
Journals and Reconciliations00 Ratings8.0164 Ratings
Enterprise Accounting00 Ratings7.969 Ratings
Configurable Accounting00 Ratings8.389 Ratings
Centralized Rules Framework00 Ratings8.667 Ratings
Standardized Processes00 Ratings8.1125 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
9.5
49 Ratings
24% above category average
QuickBooks Online Advanced
7.4
127 Ratings
1% below category average
Pricing8.839 Ratings7.491 Ratings
Order entry9.337 Ratings6.785 Ratings
Credit card processing9.741 Ratings7.9111 Ratings
Cost of goods sold10.01 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
QuickBooks Online Advanced
7.0
75 Ratings
4% below category average
Inventory tracking00 Ratings7.075 Ratings
Best Alternatives
FreshBooksQuickBooks Online Advanced
Small Businesses
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Score 6.3 out of 10
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 6.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Zoho Books
Zoho Books
Score 9.1 out of 10
Enterprises
Oracle Fusion Cloud Enterprise Performance Management
Oracle Fusion Cloud Enterprise Performance Management
Score 7.6 out of 10
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Score 7.6 out of 10
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User Ratings
FreshBooksQuickBooks Online Advanced
Likelihood to Recommend
8.3
(75 ratings)
8.4
(187 ratings)
Likelihood to Renew
7.6
(18 ratings)
8.4
(14 ratings)
Usability
9.6
(20 ratings)
6.9
(7 ratings)
Availability
10.0
(2 ratings)
10.0
(1 ratings)
Performance
8.0
(1 ratings)
9.6
(2 ratings)
Support Rating
6.0
(11 ratings)
-
(0 ratings)
Online Training
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
10.0
(1 ratings)
4.2
(5 ratings)
Configurability
-
(0 ratings)
8.0
(2 ratings)
Ease of integration
-
(0 ratings)
9.6
(2 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
9.6
(2 ratings)
Vendor pre-sale
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
FreshBooksQuickBooks Online Advanced
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
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Intuit
Smaller businesses that need affordable accounting software that many people are used to should look at Quickbooks. QuickBooks makes it easier for people to access your books from multiple locations. If cost is an issue, QuickBooks is very affordable, given you do not need to install and maintain a server.
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Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
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Intuit
  • It allows us to link to bank accounts in order to get up-to-date, real-time information, which is so important in today's lightning speed work world.
  • The "canned" reports are excellent and allow for extreme customization also. This makes them very helpful to both me and my clients.
  • The user interface for QuickBooks Online Advanced is easy to navigate and is intuitive for novices. The screens are well laid out and have cohesiveness on each screen to match tasks with others that match up well.
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Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Intuit
  • Proper advice in QuickBooks Online Pro for the usage if QuickBooks Online Advanced will be more efficient.
  • More features and space in the app for organization of the self-created workflows.
  • The stability of QuickBooks Online Advanced can still be better.
  • There are still file-size issues and limitations on transactions and attributes of transactions.
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Intuit
It has become second nature to use Quick Books at the company. If you need a report you log in and pull the report. It helps expedite reconciliation of bank accounts, the automation of most tasks make it easy to get mundane tasks completed quickly.
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Intuit
QuickBooks Online Advanced is highly usable and intuitive for most day-to-day financial tasks. Its interface is clear, and core functions such as invoicing, reconciliation, and reporting are easy to perform. While some advanced features like report customization or integrations can be less straightforward, overall the platform offers a smooth and efficient user experience.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
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Intuit
In the 5 years I have been using it, I cannot recall there ever having been an outage or not being able to access the system. Sure, there are issues with internet speeds sometimes that are unrelated to Intuit but it is a very reliable system.
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Performance
FreshBooks
No answers on this topic
Intuit
Since we do not integrate the software with other systems, I do not have any issues with speed related to that. Pages tend to load pretty quickly, but there are times when reports or other pages take a little longer to load than usual. It is not an overly frustrating amount of time, though, and it happens infrequently.
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Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Intuit
No answers on this topic
Online Training
FreshBooks
No answers on this topic
Intuit
The online training is good enough.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Intuit
I did not participate in this part particularly much. The implementation was simple and easy to perform. There were not any major issues that arose during the process. QuickBooks has made the processes pretty streamless and I believe they had anticipated many difficulties ahead of time. This was easy enough
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Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
Read full review
Intuit
QuickBooks Online Advanced isn’t as robust as Netsuite or Sage, but it is generally a great choice for most businesses. This software will meet or exceed the needs of most companies, and should be the first part of your accounting software decision. I would even reach out to a QuickBooks Online Advanced expert to ensure you need to step up to Sage or Netsuite before doing so on your own.
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Scalability
FreshBooks
No answers on this topic
Intuit
Software is very flexible
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Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
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Intuit
  • QBOA has shown my clients the increase and decrease of my monthly income activity
  • I am able to project my income and spending more easily
  • The P&L reports has shown me a lot and by customizing to focus on my income and expenses has allowed me to better budget
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ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking