FreshBooks vs. SAP Business One

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FreshBooks
Score 8.7 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$21
per month
SAP Business One
Score 8.2 out of 10
N/A
SAP Business One is an integrated enterprise resource planning (ERP) solution for small and medium-sized businesses, The product encompasses functionality around sales, customer relationships, inventory, operations, financials and human resources.
$99
per month
Pricing
FreshBooksSAP Business One
Editions & Modules
Lite
$21
per month
Plus
$38
per month
Premium
$65
per month
Select
Custom Pricing
Limited
$99.00
per month
Starter
$110.00
per month
Pro
$132.00
per month
Offerings
Pricing Offerings
FreshBooksSAP Business One
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details10% discount for annual pricing.
More Pricing Information
Community Pulse
FreshBooksSAP Business One
Considered Both Products
FreshBooks
Chose FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations. At the moment, full integration was not possible and we still share the information with a Mexican system to complete …
SAP Business One

No answer on this topic

Features
FreshBooksSAP Business One
Customization
Comparison of Customization features of Product A and Product B
FreshBooks
9.1
35 Ratings
16% above category average
SAP Business One
9.6
39 Ratings
25% above category average
API for custom integration9.330 Ratings9.537 Ratings
Plug-ins8.926 Ratings9.636 Ratings
Security
Comparison of Security features of Product A and Product B
FreshBooks
10.0
41 Ratings
20% above category average
SAP Business One
9.5
43 Ratings
13% above category average
Single sign-on capability10.01 Ratings9.335 Ratings
Role-based user permissions9.941 Ratings9.642 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
FreshBooks
7.5
57 Ratings
4% below category average
SAP Business One
8.2
44 Ratings
11% above category average
Dashboards8.957 Ratings7.739 Ratings
Standard reports8.755 Ratings8.544 Ratings
Custom reports4.82 Ratings8.440 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
FreshBooks
7.5
56 Ratings
2% below category average
SAP Business One
5.8
45 Ratings
28% below category average
Accounts payable8.041 Ratings9.545 Ratings
Accounts receivable9.455 Ratings9.844 Ratings
Cash management7.03 Ratings00 Ratings
Bank reconciliation7.02 Ratings00 Ratings
Expense management6.651 Ratings00 Ratings
Time tracking7.642 Ratings00 Ratings
Multi-currency support7.01 Ratings00 Ratings
Regulations compliance6.021 Ratings00 Ratings
Self-service portal9.13 Ratings00 Ratings
Global Financial Support00 Ratings7.627 Ratings
Primary and Secondary Ledgers00 Ratings8.430 Ratings
Journals and Reconciliations00 Ratings9.337 Ratings
Configurable Accounting00 Ratings9.135 Ratings
Standardized Processes00 Ratings9.340 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
FreshBooks
9.4
49 Ratings
21% above category average
SAP Business One
6.6
42 Ratings
17% below category average
Pricing8.839 Ratings8.840 Ratings
Order entry9.337 Ratings9.442 Ratings
Credit card processing9.641 Ratings2.023 Ratings
Cost of goods sold10.01 Ratings9.041 Ratings
Order Orchestration00 Ratings9.532 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
9.8
11 Ratings
29% above category average
Pay calculation00 Ratings10.010 Ratings
Benefit plan administration00 Ratings10.08 Ratings
Direct deposit files00 Ratings9.09 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
9.0
44 Ratings
13% above category average
Inventory tracking00 Ratings9.444 Ratings
Automatic reordering00 Ratings9.030 Ratings
Location management00 Ratings9.640 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
6.9
38 Ratings
8% below category average
Billing Management00 Ratings9.233 Ratings
Cash and Asset Management00 Ratings9.529 Ratings
Travel & Expense Management00 Ratings6.022 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.627 Ratings
Period Close00 Ratings9.334 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.0
19 Ratings
8% below category average
Budgeting and Forecasting00 Ratings7.017 Ratings
Project Costing00 Ratings7.016 Ratings
Cost Capture00 Ratings7.016 Ratings
Capital Project Management00 Ratings7.011 Ratings
Customer Contract Compliance00 Ratings7.014 Ratings
Project Revenue Recognition00 Ratings6.116 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.9
16 Ratings
12% above category average
Project Planning and Scheduling00 Ratings8.015 Ratings
Task Insight for Project Managers00 Ratings7.012 Ratings
Project Mobile Functionality00 Ratings1.011 Ratings
Definable Resource Pools00 Ratings5.09 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.7
15 Ratings
5% above category average
Award Lifecycle Management00 Ratings7.09 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
8.3
18 Ratings
17% above category average
Bids Analyzed and Compared00 Ratings8.011 Ratings
Contract Authoring00 Ratings10.012 Ratings
Contract Repository00 Ratings8.010 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings9.014 Ratings
Supplier Management00 Ratings9.013 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.9
10 Ratings
18% above category average
Risk Repository00 Ratings8.38 Ratings
Control Management00 Ratings8.09 Ratings
Control Efficiency Assessments00 Ratings8.08 Ratings
Issue Detection00 Ratings8.09 Ratings
Remediation and Certification00 Ratings7.76 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.3
24 Ratings
7% above category average
Transportation Planning and Optimization00 Ratings8.516 Ratings
Transportation Execution Management00 Ratings7.814 Ratings
Trade and Customs Management00 Ratings8.614 Ratings
Fulfillment Management00 Ratings5.117 Ratings
Warehouse Workforce Management00 Ratings7.315 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
6.1
20 Ratings
19% below category average
Production Process Design00 Ratings2.018 Ratings
Production Management00 Ratings8.218 Ratings
Configuration Management00 Ratings2.014 Ratings
Work Execution00 Ratings4.016 Ratings
Manufacturing Costs00 Ratings5.016 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
7.0
26 Ratings
2% below category average
Forecasting00 Ratings7.124 Ratings
Inventory Planning00 Ratings7.226 Ratings
Performance Monitoring00 Ratings6.720 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
FreshBooks
-
Ratings
SAP Business One
9.1
18 Ratings
23% above category average
Proposal Management00 Ratings5.414 Ratings
Product Master Data Management00 Ratings8.616 Ratings
Best Alternatives
FreshBooksSAP Business One
Small Businesses
QuickBooks Self-Employed (discontinued)
QuickBooks Self-Employed (discontinued)
Score 7.2 out of 10
Zoho One
Zoho One
Score 9.3 out of 10
Medium-sized Companies
Zoho Books
Zoho Books
Score 9.1 out of 10
Infor VISUAL
Infor VISUAL
Score 7.5 out of 10
Enterprises
SAP S/4HANA Cloud
SAP S/4HANA Cloud
Score 8.5 out of 10
24SevenOffice
24SevenOffice
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FreshBooksSAP Business One
Likelihood to Recommend
8.4
(75 ratings)
8.5
(50 ratings)
Likelihood to Renew
7.6
(18 ratings)
4.6
(9 ratings)
Usability
9.5
(20 ratings)
8.8
(14 ratings)
Availability
10.0
(2 ratings)
9.0
(3 ratings)
Performance
8.0
(1 ratings)
8.0
(1 ratings)
Support Rating
6.0
(11 ratings)
9.0
(11 ratings)
In-Person Training
-
(0 ratings)
7.7
(2 ratings)
Online Training
-
(0 ratings)
4.5
(2 ratings)
Implementation Rating
10.0
(1 ratings)
2.8
(24 ratings)
Ease of integration
-
(0 ratings)
9.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
Vendor post-sale
-
(0 ratings)
8.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
FreshBooksSAP Business One
Likelihood to Recommend
FreshBooks
I recommend FreshBooks to anyone running a service-based business that needs invoicing, time reporting, and accounting tools. FB is adept in all three of these scenarios and isn't overly complicated like similar accounting packages I have used. I love how I can write estimates and proposals, manage the business development process from the software, and quickly convert prospects to invoiced clients.
Read full review
SAP
SAP Business One would be more useful if it contained tools to acommodate the growing need of online sales. A more complete shipping module which handles tracking numbers with the common couriers would be great. A built in warehouse management system would be great designed to be used with barcode scanners
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Pros
FreshBooks
  • Invoicing - FreshBooks basically ensures our accountants spend less time on invoices via its automated invoicing system, which sends invoices to our customers and clients alike and also send them regular reminders for them to pay up their bills.
  • Collecting business insights - FreshBooks enable our company analysts measure our business performances via data reports provided by FreshBooks' intuitive dashboard. Allowing us do a comparative analysis of key business metrics of a current month against past months and determine if the business is growing.
  • Expense tracker - We have recently embraced FreshBooks as an expense tracker for teams at our company branch. Thusfar, FreshBooks has performed very well, making our expense management a perfect operation; ensuring teams do not exceed their planned budget and also eliminating the need for tracking expenses on excel spreadsheets.
Read full review
SAP
  • SAP Business One is more suitable for small and medium scale enterprises
  • SAP Business One is : analytics, mobile technologies, cloud technologies
  • SAP Business One has exceptional performance in handling business functions such as purchasing and operations and customer relationship management
  • An important key features of SAP Business One is Reporting and Analytics.
Read full review
Cons
FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Read full review
SAP
  • Following a bench mark process - this seems contradicting to flexibility however we have wished we could follow more of an industry benchmark. Our challenge as a small company has been knowing how to properly use the system. We have discovered that we have set up the system wrong based and are using it improperly which has cause a lot work to correct.
  • Better live reporting options - current we are on prem SQL. Yes SAP is moving to HANA however smaller companies like ourselves are not ready for that. We need to be able to maintain our existing SQL DB. We also have a demand for live BI Reporting. It has been difficult to do this with our current set up.
  • Error handling - have found it very difficult to troubleshoot. Errors are not always clear and answers are hard to find.
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Likelihood to Renew
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Read full review
SAP
As I said before, it is a first level tool, well developed, and with very strong development support, although the learning curve, its implementation, the cost-benefit ratio, the price and the user experience is not the most suitable for small and medium-sized companies. It is a company with extensive experience, market positioning, technical support and expanded use
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Usability
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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SAP
I would like to give 8 out of 10 rating for SAP Business One because SAP Business One is a good choice for the mostly used business management solutions for the small and medium-sized companies. SAP Business One can help in optimizing the existing business process and enables streamline business processes for the daily activities for all users across the entire organization. The importance realization of SAP Business One implementation is based on the selection of the good reputation partner and its approach for the entire implementation. SAP Business One is a user-friendly and easy to use Enterprise system that the organization can benefit its features and functionalities by utilizing it.
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Reliability and Availability
FreshBooks
FreshBooks is easy to use and always works!
Read full review
SAP
The SAP Business One software is up and running every time
you need it as it was planned. In more than 6 years that we have been
using the product, it has never been unavailable and if it ever was, it was because of a planned maintenance window scheduled in the company.
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Performance
FreshBooks
No answers on this topic
SAP
SAP Business One performance depends mostly on the speed of your internal servers, should you have the solution on premise as we do. Sometimes the system tends to be a little slower for some users when others are executing really big reports of performing some batch loads, but generally, the performance is acceptable to all the users.
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Support Rating
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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SAP
I rate my experience with SAP Business One's support team as excellent (10). They are easy to contact and effortless to work with on any issue or concern. I like the support SAP provides for any of their products. SAP has a great backing and I would recommend them to any of my colleagues.
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In-Person Training
FreshBooks
No answers on this topic
SAP
The training I get was a consultant level training, so it's basically a 6 weeks training covering every aspect and every module of the system. It covered most common use cases and exercise training so you can get along with the software, as well as examples so there culd be a better understanding.
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Online Training
FreshBooks
No answers on this topic
SAP
Over the past two years SAP has added a great deal of new SAP Business One on-line training for version 9.0 and 9.1. Most of the training is very strong, but some is difficult to understand and follow. Additionally, SAP still has a few holes in their on-line training around Production, Bill-of-Materials, MRP and Service.
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Implementation Rating
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Read full review
SAP
These implementations are not easy. Even a standard implementation can be difficult. With a never-been-done-before implementation, the implementation team and the user team need to be thorough with planning, make a decision on key points, and stick to them before any design happens. Our biggest challenge was not from StellarOne, rather it was from the mid-implementation decisions from our internal team. StellarOne did a great job warning us, implementing our decision, and then helping us adjust our SAP to handle the new direction we took.
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Alternatives Considered
FreshBooks
FreshBooks does very well in comparison, especially since it is free software for Barclays bank users. Sage software is much worse than FreshBooks. However, Xero and QuickBooks, the market leaders, are still ahead with usability, additional features, reporting, and connection with third-party software providers. We chose FreshBooks as it does everything we require from this type of software.
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SAP
SAP provides the most robust solution, with modules available for all department managers and even options for customization according to the company's special needs. We especially used the Crystal reports options to provide reports for each module. Overall, even if it's not the least expensive option, it has the best value for money.
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Scalability
FreshBooks
No answers on this topic
SAP
For most small businesses, the only way you outgrow SAP Business One is if the nature of your business changes radically. Going from 1 to 50 users is quite easy with SAP B1. Going beyond 50 may require moving to the Hana SAP B1 platform to maintain or improve performance, but the path is there.
Add-ons to SAP B1 can also be added as specific needs are encountered that are not closely met by the standard product. These may be required early in the product life because of the nature of your business, or as you expand the use of SAP B1.
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Return on Investment
FreshBooks
  • In reality, we do not implement all of its use at the moment in order to determine an adequate ROI.
  • In our approach to the use of the system, it seems to us a considerable time saving by achieving the integration of the Mexican subsidiary with its parent located in the US.
  • Financial reports meet the necessary USGAAP requirements.
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SAP
  • Employee efficiency has definitely increased with SAP Business One. This is attributed in a lot of ways to information visibility. Our employees are able to gather the data they need, quickly, and effectively.
  • Identifying inconsistencies in pricing has also been accomplished through use of reporting off individual tables. Previously, we weren't able to access our data in such a way as to enable us to write custom reports in-house.
  • We have also benefited greatly from having a single source of all business information. We utilize SAP Business One exclusively in-house. All documentation is attached to specific orders and Business Partners, as well as serialized equipment that has been sold.
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ScreenShots

FreshBooks Screenshots

Screenshot of the dashboardScreenshot of an invoice overviewScreenshot of an example of a customizable invoiceScreenshot of an invoice appearing across devicesScreenshot of expensesScreenshot of time tracking