What users are saying about
Top Rated
17 Ratings
Top Rated
97 Ratings
Top Rated
17 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
Top Rated
97 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.5 out of 100

Feature Set Ratings

  • Freshteam and JazzHR are tied in 1 feature set: Recruiting / ATS

Recruiting / ATS

8.3

Freshteam

83%
8.3

JazzHR

83%
Freshteam ranks higher in 8/15 features

Job Requisition Management

8.2
82%
11 Ratings
8.5
85%
44 Ratings

Company Website Posting

7.8
78%
9 Ratings
8.4
84%
48 Ratings

Publish to Social Media

7.7
77%
5 Ratings
8.1
81%
41 Ratings

Job Search Site Posting

8.6
86%
9 Ratings
8.3
83%
45 Ratings

Customized Application Form

8.2
82%
10 Ratings
8.0
80%
48 Ratings

Resume Management

8.9
89%
10 Ratings
8.5
85%
50 Ratings

Duplicate Candidate Prevention

8.2
82%
10 Ratings
8.1
81%
28 Ratings

Candidate Search

8.0
80%
10 Ratings
8.2
82%
46 Ratings

Applicant Tracking

8.7
87%
11 Ratings
8.9
89%
50 Ratings

Collaboration

8.8
88%
10 Ratings
8.6
86%
47 Ratings

Task Creation and Delegation

8.3
83%
9 Ratings
8.1
81%
42 Ratings

Email Templates

8.5
85%
10 Ratings
8.4
84%
47 Ratings

User Permissions

8.0
80%
11 Ratings
8.4
84%
47 Ratings

Notifications and Alerts

7.8
78%
11 Ratings
8.5
85%
46 Ratings

Reporting

8.7
87%
10 Ratings
7.6
76%
40 Ratings

Attribute Ratings

  • Freshteam is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.8

Freshteam

88%
12 Ratings
8.6

JazzHR

86%
53 Ratings

Likelihood to Renew

Freshteam

N/A
0 Ratings
8.0

JazzHR

80%
6 Ratings

Usability

Freshteam

N/A
0 Ratings
9.8

JazzHR

98%
3 Ratings

Support Rating

Freshteam

N/A
0 Ratings
8.8

JazzHR

88%
12 Ratings

Implementation Rating

Freshteam

N/A
0 Ratings
10.0

JazzHR

100%
2 Ratings

Likelihood to Recommend

Freshteam

Freshteam is much less expensive than other ATSs - we've recently switched to Greenhouse which is more than ten times as expensive. It seems like a good starter ATS for small startups and the automation may be useful for teams without dedicated HR support. I suspect that many companies will grow out of it the way we did.
Aviva Rosman | TrustRadius Reviewer

JazzHR

Since it allows you to tag candidates based on their level of talent or potential utility to the company, it is best used to identify the best prospects in large operations, such as multi-franchise oriented businesses that cover all kinds of sales. It can be used to make periodic assessments of the level of employee growth in certain departments, and based on the results let us know if certain employees would do better working in another type of area, so that the overall work operations are more uniform. JazzHR could excel in departments that use a high level of reporting, as its administrative tools provide high content reports with statistics on the performance of each employee or candidate at different levels.
Jason Kerley | TrustRadius Reviewer

Pros

Freshteam

  • Moving interviews through each stage. It helps keep you stay organized and no one falls through the cracks.
  • Communicating with people through the Freshteam email is easy and again it helps guide interviews through the process. It also reminds you to follow up with people when they will not move forward to the next stage.
  • The hiring manager can log in and see the progress and notes at all times. You can also load your different interview questions in so the entire hiring committee can have everything in one place.
Melissa Ritchie | TrustRadius Reviewer

JazzHR

  • Customizable fields for the applicant/candidate process.
  • Easily tag managers on comments for candidates.
  • Send emails to candidates easily through the system.
  • Easy to see duplicate candidates and delete or merge their files.
  • Can assign stars to candidates and managers can vote on a candidate through the system.
  • Can set up Questionnaires to help screen candidates.
June Burchfield - LION | TrustRadius Reviewer

Cons

Freshteam

  • Pipeline features need to be improved so that we can map out our recruitment process onto the platform.
  • Can we get options for embedding a carrier's web page into our existing website, to show all of our published jobs?
  • Implementing a simple UI to push our job into third party websites, or an API which helps us find most known job portals.
  • We need some assessment features for various jobs, including mine, so it will also a necessary part of every recruitment application.
ayush dwivedi | TrustRadius Reviewer

JazzHR

  • The integration of the other systems such as Payroll, HR systems and operations are not easy to set and not all systems are compatible.
  • Should improve compatibility with Microsoft Teams
  • Some processes require more steps and become more tedious than in other solutions
Anonymous | TrustRadius Reviewer

Pricing Details

Freshteam

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$0 per month

Freshteam Editions & Modules

Edition
Free0 (upto 50 employees)1
Growth$59 platform fee + $1 per employee1
Pro$99 platform fee + $2 per employee1
Enterprise$169 platform fee + $4 per employee1
  1. per month
Additional Pricing Details

JazzHR

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$39 per month

JazzHR Editions & Modules

Edition
Hero$391
Plus$2191
Pro$3291
  1. per month
Additional Pricing Details

Likelihood to Renew

Freshteam

No score
No answers yet
No answers on this topic

JazzHR

JazzHR 8.0
Based on 6 answers
It worked well for the majority of our needs and is still in use even though I've left the company. The Resumator was an interim solution until we found a system that integrated with all our other internal systems. However, we ended up staying with it because of ease of use
Anonymous | TrustRadius Reviewer

Usability

Freshteam

No score
No answers yet
No answers on this topic

JazzHR

JazzHR 9.8
Based on 3 answers
It's not a 10 due to the eTemplates. If those were less time-consuming to set up and if some common forms were available to select from already set up, then I would give it a 10.
Tammie Phillips | TrustRadius Reviewer

Support Rating

Freshteam

No score
No answers yet
No answers on this topic

JazzHR

JazzHR 8.8
Based on 12 answers
Each person I've spoken to have been helpful, positive and encouraging. Once you begin using JazzHR, they have intervals in which they reach out to you to see how you're doing or if you have any questions. When you're setting up, they review what you've done and offer praise as well as suggestions on how to make it work better for you. They offer webinars and online training videos to walk you through every process.
Tammie Phillips | TrustRadius Reviewer

Implementation Rating

Freshteam

No score
No answers yet
No answers on this topic

JazzHR

JazzHR 10.0
Based on 2 answers
A solutions consultant walked me through each step. It was easy. As I progressed in setting things up, their support contacted me to set a time to walk through any possible issues and make suggestions on a better way to set it up. At any time, if I had a question, they were available and there are also training documents and videos available.
Tammie Phillips | TrustRadius Reviewer

Alternatives Considered

Freshteam

Zoho recruitment is also a decent product but we liked Freshteam over that just because of a few added advantages that this is giving to us, namely, we are using other products from Freshworks like Freshconnect. Secondly, Zoho does have less customer base compared to Freshworks. Hence we choose Freshworks over Zoho.
Vicky Jindal | TrustRadius Reviewer

JazzHR

Both Greenhouse and Lever at least seemed to have great products and great teams; they simply weren't worth 2-5X the cost for us. Now, let's be clear - a platform that helps you hire the best people is a certainly worth 2-5X (or perhaps 10X) the cost. However, for most small and medium businesses, the three platforms are very similar. Once you have ~100s of different positions or ~100,000 applicants, then a more advanced ATS could be worth the cost. For us, Jazz is excellent. We have about 8 types of roles and 250 employees, and we see the Jazz system working very well for us even as we grow to 1,000+ employees.
Jacob Dinkel | TrustRadius Reviewer

Return on Investment

Freshteam

  • Increased number of interns we're able to hire which has really helped move the needle on special projects.
  • Decreased costs - we're using the free version.
Anonymous | TrustRadius Reviewer

JazzHR

  • This cuts down immensely on staff time needed in the total recruiting process. Has probably saved at least 1/2 person.
  • Trees are being saved since we don't have to print as much! :)
  • Consistency is so important in the HR field. Jazz HR makes this easy.
Sara Record | TrustRadius Reviewer

Screenshots

Add comparison