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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Frontline HCM

    Score7.8 out of 10
    N/AN/AN/A

    TimeClock Plus

    Score9.5 out of 10
    N/ATimeClock Plus is a time tracking and attendance solution from Data Management Incorporated (DMI) in San Angelo, Texas. The Express edition is targeted at small businesses, Standard and Pro at larger businesses, and finally TimeClock Plus OnDemand is a complete cloud-based solution.N/A
    Pricing
    Frontline HCMTimeClock Plus
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Frontline HCMTimeClock Plus
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Frontline HCMTimeClock Plus
    Considered Both Products
    Frontline Education
    No answer on this topic
    TCP
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    8 Answers
    67%
    Would buy again
    6 Answers
    Delivers good value for the price
    86%
    Delivers good value for the price
    6 Answers
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    67%
    Lived up to sales and marketing promises
    4 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    Frontline HCMTimeClock Plus
    Small Businesses
    No answers on this topic
    Time Doctor
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    Toggl Track
    Score9 out of 10
    Enterprises
    No answers on this topic
    TimeCamp
    Score7.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Frontline HCMTimeClock Plus
    Likelihood to Recommend
    8.1
    (16 ratings)
    9.5
    (11 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    9.0
    (3 ratings)
    9.5
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Performance
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.0
    (5 ratings)
    6.3
    (2 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    7.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Frontline HCMTimeClock Plus
    Likelihood to Recommend
    Frontline Education
    Frontline is well suited for an organization such as a school district where teachers sometimes need to put in for a substitute at the last minute or especially early in the morning. The system also helps with substitutes in picking up the jobs when a teacher puts in an absence.
    Incentivized
    Read full review
    TCP
    I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.
    Incentivized
    Read full review
    Pros
    Frontline Education
    • Easily submission process. Select the day you need to schedule on the listed calendar, mark the type of request, and submit.
    • Works on different digital devices including phones, tablets, and computers.
    • Easily track your balances by looking at your account history.
    • Delete requests you have already submitted.
    Incentivized
    Read full review
    TCP
    • Employees' time goes straight to the database we use. No having to manually enter time.
    • No one can clock anyone else in or out at the time clock. We love that security feature.
    • It exports easily into the payroll system we are using.
    Incentivized
    Read full review
    Cons
    Frontline Education
    • Teachers cannot cancel their own absence. We have to ask the office staff to do so. This is irritating when an absence must be canceled (Due to a canceled professional development, for example).
    • Sometimes absences go unfilled. It would be great if AESOP could have a roster of qualified substitutes to cover absences.
    • You cannot assign your absence to a particular substitute if you know he or she is available and a good fit for your absence.
    Incentivized
    Read full review
    TCP
    • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
    • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
    Incentivized
    Read full review
    Likelihood to Renew
    Frontline Education
    Long time customer with Frontline Absence Management. Product support has been excellent, integrations easy to work with, & suite of products mesh together well.
    Incentivized
    Read full review
    TCP
    It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours
    Incentivized
    Read full review
    Usability
    Frontline Education
    While we have had minor issues logging in as our organization has its own login page, the site and its application are very easy to use. So long as members of a group log in through the appropriate page, navigating and using this site is quite easy. With the transition from Aesop to Frontline, the page also seems to have worked through any glitches found with the previous page and its app.
    Incentivized
    Read full review
    TCP
    I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.
    Incentivized
    Read full review
    Reliability and Availability
    Frontline Education
    There have been several times the system was unavailable. When there has been an issue, Frontline HAS NOT notified us....which has been disappointing.
    Incentivized
    Read full review
    TCP
    It has never been unavailable when I've needed to use it.
    Incentivized
    Read full review
    Performance
    Frontline Education
    No issues reported by end users of slow or not loading pages.
    Incentivized
    Read full review
    TCP
    Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.
    Incentivized
    Read full review
    Support Rating
    Frontline Education
    Internal support is provided by EDU Staff based out of Grand Rapids. Whenever I have had an issue they are very responsive to my needs. For instance, there may be conflicts in the amount of money that was listed for the contract. There may be questions about the length of an assignment such as 1/2 day, full day, or early dismissal. The school will sometimes enter the wrong information. Very good IT support, but sometimes you are on hold for 5 to 10 minutes because they do not have enough workers in their Call Center
    Incentivized
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    TCP
    • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
    • The email notifications are our most significant issue, and they are still not entirely resolved.
    • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.
    Incentivized
    Read full review
    In-Person Training
    Frontline Education
    Our Implementer/Trainer was a product line expert. He (Connor) walked us through every step with confidence and explained everything in detail. Frontline provided written documentation, cut-n-paste emails to staff, and a test environment for us to play in. We were able to test unique scenarios without actually sending emails, notifications, alerts to staff. This was very useful.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Implementation Rating
    Frontline Education
    Our Frontline implementer was an expert in the field & knew the product in & out. We had very little issues going live.
    Incentivized
    Read full review
    TCP
    No answers on this topic
    Alternatives Considered
    Frontline Education
    Frontline seems to be the industry standard for this software in the education industry. I am not familiar with any competitors or what was evaluated prior to implementing Frontline. For it to be the industry standard, I would assume that its cost is fair in relation to competitors and that the onboarding process is simple.
    Incentivized
    Read full review
    TCP
    TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!
    Incentivized
    Read full review
    Scalability
    Frontline Education
    Our district has approximately 300 substitutes & 1,800 employees. Size has never been an issue with Absence Management. There are other districts much larger using Absence Management with no problems
    Incentivized
    Read full review
    TCP
    It's consistent and easy to use.
    Incentivized
    Read full review
    Return on Investment
    Frontline Education
    • It's given staff direct access to inputting their absences and secure coverage quicker, whereas before they had to make a call to a person. That person had to secure coverage for the entire district at different levels. Sometimes that person was absent or unable to provide coverage.
    Incentivized
    Read full review
    TCP
    • At the time that we needed it, the system did what it promised, it kept track of team members' time.
    • We were able to pull reports to see hours worked for payroll.
    • It could be easily used by the staff.
    Incentivized
    Read full review
    ScreenShots