FrontSpin vs. PhoneBurner

FrontSpin

PhoneBurner

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
FrontSpin	Score 8.0 out of 10	N/A	FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.	N/A
PhoneBurner	Score 5.6 out of 10	Small Businesses (1-50 employees)	PhoneBurner is an automatic phone dialing system. It provides the ability to load a list of contacts and includes a built-in contact manager. It allows users to record a voicemail message and to choose which contacts to call.	$165 per month per user

Pricing

FrontSpin

PhoneBurner

Editions & Modules

No answers on this topic

Standard: $165
per month per user
Professional: $195
per month per user
Premium: $215
per month per user

Offerings

Pricing Offerings
FrontSpin	PhoneBurner
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

Additional Details

—

15% discount available with an annual contract. No setup fees. No per minutes fees. No credit card free trial. Admin account is free unless engaged in dialing.

More Pricing Information

Community Pulse
	FrontSpin	PhoneBurner
Considered Both Products	FrontSpin Eric Sharp Account Executive Chose FrontSpin Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features. Incentivized Helpful? ZP Zach Peck Account Executive Chose FrontSpin It is good for basic calling but it isn't made for email templates and setting up a cadence as Outreach does. Outreach has a better format for seeing who has called what lead and being able to see who you have called that day. Incentivized Helpful? Jon Crispin, MBA Strategic Account Manager Chose FrontSpin Based purely on cost - the other two were more robust and did more, but we had a limited budget and FrontSpin more than covered our needs. Incentivized Helpful? Verified User Anonymous Chose FrontSpin The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and Hubspot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin. Incentivized Helpful?	PhoneBurner JR JUNE REY RAMIREZ Senior Account Manager Chose PhoneBurner We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are … Incentivized Helpful? Nathan Newman VP of Sales Chose PhoneBurner PhoneBurner is as good or better as a dialer than any of its competitors. Incentivized Helpful? Verified User Anonymous Chose PhoneBurner PhoneBurner is better due to the features of the application and the interface execution. It is a far superior product for troubleshooting issues and retaining numbers for usage. Text free is okay but PhoneBurner is better. Incentivized Helpful? SS Stefan Silverman Owner/Managing Director Chose PhoneBurner I really don't know of an other product that does what PhoneBurner does. Incentivized Helpful?

Features

FrontSpin

PhoneBurner

Preview Dialer

Comparison of Preview Dialer features of Product A and Product B
	FrontSpin 9.8 Ratings 29% above category average	PhoneBurner 7.4 Ratings 1% above category average
Contact preview	10.00 Ratings	8.60 Ratings
Dialer-CRM integration	9.00 Ratings	6.70 Ratings
Call notes & tags	10.00 Ratings	5.80 Ratings
Automatic call logging	10.00 Ratings	8.70 Ratings

Core Dialer

Comparison of Core Dialer features of Product A and Product B
	FrontSpin 8.9 Ratings 14% above category average	PhoneBurner 9.2 Ratings 18% above category average
Outbound dialing	10.00 Ratings	9.00 Ratings
Inbound routing	5.00 Ratings	8.90 Ratings
Custom caller ID	10.00 Ratings	9.00 Ratings
Click-to-call	10.00 Ratings	9.30 Ratings
Recorded voicemail drop	9.00 Ratings	9.80 Ratings
Dialer contact import	10.00 Ratings	9.40 Ratings
Campaign & list management	8.00 Ratings	9.40 Ratings

Call Follow-up and Quality Assurance

Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
	FrontSpin 9.0 Ratings 16% above category average	PhoneBurner 9.2 Ratings 18% above category average
Follow-up calls	10.00 Ratings	9.40 Ratings
Dialer reporting & analytics	7.00 Ratings	8.70 Ratings
Dialer compliance	10.00 Ratings	9.40 Ratings

Best Alternatives
	FrontSpin	PhoneBurner
Small Businesses	Salesmate Score 10.0 out of 10	Salesmate Score 10.0 out of 10
Medium-sized Companies	CloudTalk Score 7.4 out of 10	CloudTalk Score 7.4 out of 10
Enterprises	Dialpad Sell Score 8.8 out of 10	Dialpad Sell Score 8.8 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	FrontSpin	PhoneBurner
Likelihood to Recommend	8.0 (0 ratings)	6.5 (0 ratings)
Usability	10.0 (0 ratings)	9.3 (0 ratings)
Support Rating	6.0 (0 ratings)	8.6 (0 ratings)

User Testimonials
	FrontSpin	PhoneBurner
Likelihood to Recommend	Works extremely well for an SDR/BDR team whose main focus is outreach through phone calls. Less appropriate for organizations looking for email cadence or a Salesforce add-on to work within Salesforce. Eric Sharp Account Executive Read full review	I think it would be great in any mid size to large scale sales team. With our ability as managers to go through every call or even join calls live is a huge way that it can help any sales manager and team really ramp up their sales strategy. Incentivized Nathan Newman VP of Sales Read full review
Pros	Recording of calls and attaching to SFDC records Campaign lists Cost Incentivized Jon Crispin, MBA Strategic Account Manager Read full review	It is super easy to upload the lead list and keep everything in a unified and easy to use record. Time savings in the case of calling more than 50 people during a single day for example. Extremely friendly interface and reliable software. Incentivized JC Julia Carmargo Analista de banco de dados Read full review
Cons	Ability to see Salesforce 'Event' types in the lead record. Make column edits sticky Keep doing a great job guys, love your product! Incentivized Verified User Anonymous Read full review	Could be a little better on the pricing. Could offer a better central administrative function. Could provide more updates to the app. Incentivized Verified User Anonymous Read full review
Usability	Trained a new recruit on FrontSpin in one session. It's very intuitive. Incentivized Verified User Anonymous Read full review	The capacity to stack enormous records and dial those down quickly, without manual cycles, is the best aspect of the application. Another incredible component is the more current rundown stacking device, which permits you to make another envelope for the contacts on the fly, settling on sorted out decision crusades truly simple to begin. Incentivized Shashank Pathak Internet Marketing Analyst Read full review
Support Rating	They do well with their support. Wait times are low, and they are eager to help. Incentivized ZP Zach Peck Account Executive Read full review	Every interaction I have had with any member of their support team has been pleasant. Issues are quickly addressed and their response time is excellent through the chat service. Incentivized Erin Miller Shipping Consultant Read full review
Alternatives Considered	The cost of ConnectLeader far outweighed the benefits in our specific case and didn't have most of the functions of Frontspin. Salesforce's and HubSpot's dialer aren't power dialers so you can't load a list and go. That is a HUGE benefit of FrontSpin. Incentivized Verified User Anonymous Read full review	We selected PhoneBurner because it is very easy to integrate with Zoho CRM and if you have a silver plan, you can do a lot such as Sending SMS and unlimited calling, you can also record and drop voicemail, timezone calling is automatic. It is a good dialer to use if you are part of sales. Incentivized JR JUNE REY RAMIREZ Senior Account Manager Read full review
Return on Investment	It has helped us make a lot more calls and keep track of activities done throughout the day. It helps us keep a certain number of calls for each day. Incentivized ZP Zach Peck Account Executive Read full review	[I believe] it has cost me a fortune in wasted time trying to make the Hubspot integration [work] (to no avail). [I believe] if the Hubspot integration actually worked, we would probably get decent ROI from the speedier calling. Incentivized Verified User Anonymous Read full review
ScreenShots		PhoneBurner Screenshots