FrontSpin vs. Reply

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
FrontSpin
Score 8.0 out of 10
N/A
FrontSpin headquartered in San Mateo offers their automated outbound sales dialer, featuring CRM integration with automated call logging and syncing.N/A
Reply
Score 8.7 out of 10
Small Businesses (1-50 employees)
Reply is a sales engagement platform that helps to create new opportunities at scale while keeping every touchpoint personal. From finding emails on LinkedIn to booking calls right through the platform – Reply allows users to automate the process and save the SDR team’s time. Reply helps users to meet sales quota and book more meetings: 1. Email Finder to find valid email addresses in bulk on LinkedIn and Sales Navigator. 2. Multichannel…
$49
per month per user
Pricing
FrontSpinReply
Editions & Modules
No answers on this topic
Free
$0
200 monthly data search credits
Business Starter
$49
per month per user
Business Professional
$89
per month per user
Business Ultimate
$139
per month per user
Custom Agency Plan
$166 (starts at)
per month per account
Offerings
Pricing Offerings
FrontSpinReply
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Features
FrontSpinReply
Preview Dialer
Comparison of Preview Dialer features of Product A and Product B
FrontSpin
9.8
4 Ratings
27% above category average
Reply
-
Ratings
Contact preview10.03 Ratings00 Ratings
Dialer-CRM integration9.04 Ratings00 Ratings
Call notes & tags10.04 Ratings00 Ratings
Automatic call logging10.04 Ratings00 Ratings
Core Dialer
Comparison of Core Dialer features of Product A and Product B
FrontSpin
8.9
4 Ratings
13% above category average
Reply
-
Ratings
Outbound dialing10.04 Ratings00 Ratings
Inbound routing5.02 Ratings00 Ratings
Custom caller ID10.04 Ratings00 Ratings
Click-to-call10.03 Ratings00 Ratings
Recorded voicemail drop9.04 Ratings00 Ratings
Dialer contact import10.04 Ratings00 Ratings
Campaign & list management8.03 Ratings00 Ratings
Call Follow-up and Quality Assurance
Comparison of Call Follow-up and Quality Assurance features of Product A and Product B
FrontSpin
9.0
4 Ratings
14% above category average
Reply
-
Ratings
Follow-up calls10.04 Ratings00 Ratings
Dialer reporting & analytics7.04 Ratings00 Ratings
Dialer compliance10.01 Ratings00 Ratings
Best Alternatives
FrontSpinReply
Small Businesses
Salesmate
Salesmate
Score 9.8 out of 10
Salesmate
Salesmate
Score 9.8 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.7 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
Enterprises
Dialpad Ai Sales Center
Dialpad Ai Sales Center
Score 8.9 out of 10
Groove, a Clari company
Groove, a Clari company
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
FrontSpinReply
Likelihood to Recommend
8.0
(4 ratings)
9.1
(10 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
6.0
(1 ratings)
8.0
(2 ratings)
User Testimonials
FrontSpinReply
Likelihood to Recommend
FrontSpin
Perfect for:
  • Sales Directors,
  • Account Development Representatives (ADR),
  • Sales Development Representatives,
  • Customer Success Managers,
  • Technical Support Specialists,
  • Account Managers
  • People that make calls but don't like the Salesforce user interface
Read full review
Reply
The
reply is an excellent sales management solution. If any company wants
to save time and keep their sales team flexible, they should try it first. It
is a fantastic tool for delivering multiple emails to any target audience. This
is also the best deal for firms who looking for an all-in-one solution, as it
provides virtually unlimited email addresses along with CRM and outreach
automation.
Read full review
Pros
FrontSpin
  • Calling one person after another.
  • Follow ups and reminders to call potential clients.
  • Keeping track of completed tasks.
Read full review
Reply
  • This product gives me the liberty to very easily and freely navigate all things on my own, which does not require many skills to start working.
  • This product gives us the leverage of creating our own tailored and personalized templates for our teams in just a matter of minutes.
  • This program is so automated that it performs everything on its own from LinkedIn to email search, to even booking meetings.
  • I found the onboarding process pretty great and efficient. I am really happy with the overall customer support. They are some of the nicest people I have met who are there to willingly help me at any time of need and problem.
  • Their usability is also hands down very good. However, I find their user interface to be slightly less user-friendly, so there is some degree of scope in the improvement of their user intuitiveness and user-friendliness.
Read full review
Cons
FrontSpin
  • Many competitors had functionality that FrontSpin is building over time
  • We have had issues at times with emails attaching to SFDC records, and times where it would not get sent out of FrontSpin
Read full review
Reply
  • Syncing to other programs. You cannot interrelate Reply with other software in a simple way. Zapier is required and even then it’s not perfect.
  • Similar to syncing, there’s no way to export results of particular campaigns. This is awful. If I send out a campaign to a group, I’d like to export the results to enter into a CRM since I can’t sync the contacts. One of these features must be added ASAP.
  • Organization. While Reply itself is user-friendly, keeping campaigns and contacts and results organized is not. You cannot organize campaigns or file them away when they are done. Therefore you have to delete campaigns to stay organized and lose results, which you cannot even export.
Read full review
Usability
FrontSpin
Trained a new recruit on FrontSpin in one session. It's very intuitive.
Read full review
Reply
No answers on this topic
Support Rating
FrontSpin
They do well with their support. Wait times are low, and they are eager to help.
Read full review
Reply
I generally receive a reply in no time at all and found not only the support org. but the sales team to be extremely helpful. Additionally I found a great onboarding process with plenty of resources to consume.
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Alternatives Considered
FrontSpin
Works much better than Xant - I would avoid that one at all costs. Is easier to use than Groove and Outreach but does lack some of the more advanced features.
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Reply
These tools are great, but they aren't built for what we use Reply for. Reply is perfect for doing these outbound campaigns at scale, whereas with ActiveCampaign and Vitally we were trying to turn the tools into something they are not.
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Return on Investment
FrontSpin
  • Positive impact - revenue has increased by about 10% in one year as all volumes increased by about 20-30%
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Reply
  • They lacked proper security certifications.
  • Saved time and effort on mass email campaigns.
  • Helped gain insights on our outbound business efforts.
Read full review
ScreenShots

Reply Screenshots

Screenshot of Screenshot of Multichannel sequencesScreenshot of Reply Chrome extensionScreenshot of Cloud callsScreenshot of Reposts and statsScreenshot of Tasks dashboard