TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Contact about GoodData.AI

Please fill out the form below to get in touch.

GoodData.AI

Connect with GoodData.AI

What are you interested in?

Already have an account?

You hereby consent to have TrustRadius share the information supplied on this form with GoodData.AI so that GoodData.AI and TrustRadius may contact you in regard to the information requested.

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Fullstory

    Score8.9 out of 10
    N/AFullstory’s behavioral data platform helps technology leaders make better, more informed decisions by injecting digital behavioral data into their analytics stack. The technology's behavioral data transforms digital visit into actionable insights.N/A

    GoodData.AI

    Score8.8 out of 10
    N/AGoodData is an analytics platform used by organizations to deliver real-time, governed insights, embedded into products, customized for users, and integrated into any data environment.N/A
    Pricing
    FullstoryGoodData.AI
    Editions & Modules
    Business
    Contact Sales
    Enterprise
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    FullstoryGoodData.AI
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    FullstoryGoodData.AI
    Considered Both Products
    Fullstory
    No answer on this topic
    GoodData.AI
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    66 Answers
    90%
    Would buy again
    73 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    46 Answers
    97%
    Delivers good value for the price
    70 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    90%
    Happy with the feature set
    73 Answers
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    39 Answers
    93%
    Lived up to sales and marketing promises
    55 Answers
    Implementation went as expected
    98%
    Implementation went as expected
    41 Answers
    84%
    Implementation went as expected
    54 Answers
    Features
    FullstoryGoodData.AI
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Fullstory and GoodData.AI
    Feature
    Fullstory
    6.2
    19 Ratings
    20% below category average
    GoodData.AI
    -
    Ratings
    Responsive Design for Web Access7.917 Ratings00 Ratings
    Mobile Application7.910 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.913 Ratings00 Ratings
    Mobile App Analytics6.412 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of Fullstory and GoodData.AI
    Feature
    Fullstory
    9.2
    49 Ratings
    2% below category average
    GoodData.AI
    -
    Ratings
    Heatmap tool9.937 Ratings00 Ratings
    Click analytics9.044 Ratings00 Ratings
    Scroll maps9.033 Ratings00 Ratings
    Form fill analysis9.026 Ratings00 Ratings
    Conversion tracking9.928 Ratings00 Ratings
    Goal tracking7.923 Ratings00 Ratings
    Funnel Analysis8.034 Ratings00 Ratings
    Session Recording and Replay10.048 Ratings00 Ratings
    User Segmentation10.043 Ratings00 Ratings
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Fullstory and GoodData.AI
    Feature
    Fullstory
    -
    Ratings
    GoodData.AI
    8.1
    74 Ratings
    12% above category average
    Pixel Perfect reports00 Ratings8.055 Ratings
    Customizable dashboards00 Ratings8.974 Ratings
    Report Formatting Templates00 Ratings7.362 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Fullstory and GoodData.AI
    Feature
    Fullstory
    -
    Ratings
    GoodData.AI
    8.1
    74 Ratings
    4% above category average
    Drill-down analysis00 Ratings7.772 Ratings
    Formatting capabilities00 Ratings7.674 Ratings
    Report sharing and collaboration00 Ratings8.069 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Fullstory and GoodData.AI
    Feature
    Fullstory
    -
    Ratings
    GoodData.AI
    7.9
    69 Ratings
    2% above category average
    Pre-built visualization formats (heatmaps, scatter plots etc.)00 Ratings8.067 Ratings
    Location Analytics / Geographic Visualization00 Ratings7.656 Ratings
    Predictive Analytics00 Ratings6.540 Ratings
    Pattern Recognition and Data Mining00 Ratings9.620 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Fullstory and GoodData.AI
    Feature
    Fullstory
    -
    Ratings
    GoodData.AI
    8.0
    75 Ratings
    5% above category average
    Multi-User Support (named login)00 Ratings8.974 Ratings
    Role-Based Security Model00 Ratings8.666 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)00 Ratings8.072 Ratings
    Single Sign-On (SSO)00 Ratings6.546 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Fullstory and GoodData.AI
    Feature
    Fullstory
    -
    Ratings
    GoodData.AI
    8.3
    51 Ratings
    14% above category average
    REST API00 Ratings8.443 Ratings
    Javascript API00 Ratings8.339 Ratings
    iFrames00 Ratings8.340 Ratings
    Best Alternatives
    FullstoryGoodData.AI
    Small Businesses
    No answers on this topic
    Yellowfin
    Score8.6 out of 10
    Medium-sized Companies
    Contentsquare
    Score7.5 out of 10
    Reveal
    Score10 out of 10
    Enterprises
    Glassbox
    Score6.3 out of 10
    Microsoft Power BI Embedded
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    FullstoryGoodData.AI
    Likelihood to Recommend
    10.0
    (72 ratings)
    9.2
    (102 ratings)
    Likelihood to Renew
    9.7
    (9 ratings)
    8.9
    (19 ratings)
    Usability
    10.0
    (1 ratings)
    9.4
    (81 ratings)
    Availability
    9.0
    (1 ratings)
    8.7
    (3 ratings)
    Performance
    8.0
    (1 ratings)
    8.7
    (3 ratings)
    Support Rating
    8.3
    (61 ratings)
    10.0
    (11 ratings)
    In-Person Training
    -
    (0 ratings)
    9.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    7.5
    (56 ratings)
    7.0
    (4 ratings)
    Configurability
    7.0
    (1 ratings)
    7.7
    (2 ratings)
    Data Sharing and Collaboration
    -
    (0 ratings)
    8.0
    (13 ratings)
    Data Sources
    -
    (0 ratings)
    8.0
    (13 ratings)
    Ease of integration
    9.0
    (1 ratings)
    7.3
    (4 ratings)
    Product Scalability
    8.0
    (1 ratings)
    9.2
    (2 ratings)
    Vendor post-sale
    8.0
    (1 ratings)
    8.7
    (2 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FullstoryGoodData.AI
    Likelihood to Recommend
    Fullstory
    It was extremely useful in identifying places in our product where things weren't functioning, or where it looked like action was available to the end user but in reality, it was not and therefore caused lots of confusion. It doesn't help as much in other scenarios to see what catches a user's Eye or where they go if they leave our application as well as an actual in-person interview would help with eye-tracking software.
    Incentivized
    Read full review
    GoodData.AI
    I think it works nicely for shops that want the analytical power and are ok to host their own infrastructure for the data and etl. For smaller operations with limited budgets but still high demand for analytical features the math may not work out.
    Incentivized
    Read full review
    Pros
    Fullstory
    • Tracks users' online experiences from start to finish.
    • Makes it easy to share a customer's experiences with the rest of my team.
    • Allows me to use different methods to find evidence of a customer's experience.
    • Shows page insights via segmentation that help me know where to improve my site.
    • Tracks error clicks and dead clicks for quick insights into site improvements.
    • Integrates with HelpScout for easy access to customer problem-solving.
    Incentivized
    Read full review
    GoodData.AI
    • The source datasets are often complex, semi-structured and un-linked to key entities. With GoodData, all of these datasets are unified to serve as a central semantic data model layer, building into a galaxy schema with dimensions, bridge, and facts, which then forms the backbone that powers the [...] data intelligence cloud. Building insights and dashboards become a much easier task once the underlying data model is designed. GoodData enforces certain best practices as a BI tool, which must be adhered to get the true value of the raw data. For e.g. the source FDA dashboard may just show inspection data but the Site Profile dashboard built on GoodData goes beyond the standard information and shows more insight into site risk scores and can be drilled into details. There is blog written on this topic: [...].
    • GoodData provides a rich collection of visualization options that help us create compelling story-telling via dashboards. Being well-prepared for FDA inspections is essential for maintaining product quality, regulatory compliance, and avoiding serious business setbacks. FDA inspections are critical events that can shape a company’s market access and reputation. The FDA itself offers the FDA Data Dashboard, but it doesn’t make every document available. There is a blog written on this topic: [...].
    • Medical devices and technologies do not stop evolving after they receive regulatory approval. Once a product hits the market, it faces real-world usage, compliance challenges, and an array of regulatory scrutiny. Managing these postmarket dynamics is critical to a product’s long-term success and patient safety. However, many companies struggle to keep track of relevant events across a product’s markets, from adverse event reports to changing regulations. Postmarket Intelligence developed on GoodData platform enables us to solve that problem. It empowers MedTech companies to efficiently monitor, assess, and act on postmarket data—saving time, improving decision-making, and ensuring compliance with industry standards. Anyone who is used to trying to get the data they need from the various FDA, and other regulatory agency websites, knows that collecting, cleaning, and structuring that data takes hours. And that’s before any analysis can get done. We enable customers to free up time to focus only on the high-value analysis and subsequent recommendations to leadership, rather than wrangling the data.
    • The data pipeline refresh that is provided by GoodData Platform is also quite useful from data engineering perspective. The Automated Data Distribution v2 or commonly called as ADD refresh follows a set pattern of identifying the analytical data model through output stage which helps abstract the complex table definition to simpler views that can help with quick rebuild at the data warehouse level while loading the data into GoodData's ADS storage layer. The import first way of loading data into GoodData's cloud storage, followed by querying for any aggregations or metrics on the GoodData analyzer, makes this simple and fast.
    • GoodData's latest product i.e. Cloud also offers several good features like Analytics as Code which helps software engineering teams follow a code-first approach to analytics, where building insights, dashboards or even datasets can be done in YAML templates or serviced by REST APIs. This is particularly forward thinking in the modern technology stack and evolving industry requirements. These provide seamless integration options to front-end and backend code, embedded analytics with multiple choices from HTML to React based workloads. At [...], we are currently exploring most of these features while planning for a future migration from Platform to Cloud.
    Incentivized
    Read full review
    Cons
    Fullstory
    • The ramp-up time to learn the entire product can take a little while. There are just so many absolutely wonderful tools and different ways to look at the same type of information that it can take a new user a few weeks to understand and then more time to master. However, FullStory has a ton of training resources to help with that! A lot of my own teammates have taught themselves FullStory through those training resources.
    • The UX of the product is totally wonderful, but there are tiny things that make getting to certain parts of the product slightly more challenging (like clicking into a modal in a modal). Sometimes buttons or links are placed out of my field of view, but those are minor things I notice because I work in UX.
    Incentivized
    Read full review
    GoodData.AI
    • Good Data is already have certain customizable options. However, having more flexibility in customizing reports and dashboards & control over the visual aspects would enhance the overall user experience.
    • To make Good Data even more powerful tool, improving the speed and responsiveness of the tool, especially during data-intensive tasks, would be a significantly helpful.
    • For new users, the interface can be made more user friendly which would promote easy navigation through features of tool.
    Incentivized
    Read full review
    Likelihood to Renew
    Fullstory
    It's been a phenomenal tool for us; every department that uses it has found something new and unexpected that it can do that they're really excited about. Even if we *only* used it for bug triage, it would be worth our time and money. The fact that we can use it for so many other things as well--gauging how customers interact and use our site, identifying UI problems, etc.--is above and beyond
    Incentivized
    Read full review
    GoodData.AI
    Because gooddata really helps us in processing data to make reports or dashboards. So we are very satisfied when we use it. What we like is the flexible use of charts. We change at will the use of charts to display in reports or dashboards. Thank you Gooddata for helping companies like us who need flexibility in usage
    Incentivized
    Read full review
    Usability
    Fullstory
    Because everything seems to be easy to find and it doesn't take long at all to learn how to use the product
    Incentivized
    Read full review
    GoodData.AI
    From a customer perspective it is incredibly usable. We have more users building their own reports that would normally need custom work from our support team. The back end can be daunting when trying to configure things like new data elements or push changes to a report to all existing customers.
    Incentivized
    Read full review
    Reliability and Availability
    Fullstory
    We've never had issues with availability
    Incentivized
    Read full review
    GoodData.AI
    We are approximately one month since go-live. There has been one short outage.
    Read full review
    Performance
    Fullstory
    It seems the performance is really good and always loads quickly
    Incentivized
    Read full review
    GoodData.AI
    I'm generally impressed with how fast it reflects so much data.
    Incentivized
    Read full review
    Support Rating
    Fullstory
    They have been overall pretty responsive and proactive. The tool is pretty straightforward to use. Most of the questions we have had to work with them on our how to use new features or adjust our integration to ensure we are gathering all the data from all of our tools.
    Incentivized
    Read full review
    GoodData.AI
    Support team has been highly responsive and helpful from our first initial deployment to present day. They engage and work with us. know when to escalate for more challenging problems. They also follow up. Overall have had a very good experience with support
    Incentivized
    Read full review
    In-Person Training
    Fullstory
    No answers on this topic
    GoodData.AI
    Petr was a rock star - patient, knowledgeable, clear and easy to work with.
    Read full review
    Online Training
    Fullstory
    No answers on this topic
    GoodData.AI
    GoodData implementation team was professional and courteous
    Read full review
    Implementation Rating
    Fullstory
    To successfully implement FullStory, it is important to plan your implementation carefully by defining your goals and user segments. You should also use tags and filters to analyze your user data, train your team to use FullStory effectively, and use FullStory in conjunction with other analytics tools to get a more complete picture of your user's behavior. By following these tips, you can gain valuable insights into your users' behavior and experiences, and use this information to improve your website or application.
    Incentivized
    Read full review
    GoodData.AI
    Implementations are hard and we had limited technical resources. We relied too heavily on GD care team. When we found technical gaps, they weren't simple to overcome
    Incentivized
    Read full review
    Alternatives Considered
    Fullstory
    Smartlook is software that records users on a website
    and mobile app. Finding useful information within thousands of recordings is
    made quick and easy with features that help you accomplish this. I have chosen FullStory because it is easier to use and has more advanced features compared to Smartlook.
    Incentivized
    Read full review
    GoodData.AI
    GoodData comparing to other platform is very easy to use, customer support and on-boarding support. Set of features, speed of integration in our platform. Also great benefit for us was very competetive pricing.
    Incentivized
    Read full review
    Scalability
    Fullstory
    Full story was easy to scale with the growth of our teams and organisation
    Incentivized
    Read full review
    GoodData.AI
    We never had any issues with scalability, other than being limited by workspaces
    Incentivized
    Read full review
    Return on Investment
    Fullstory
    • Triage for front end bugs - FullStory can sometimes help you spot a bug in action much more quickly than trying to recreate it on your own
    • Observing customers use new features and understanding why a new feature may be performing better or worse than expected
    Incentivized
    Read full review
    GoodData.AI
    • I personally pushed our management to get GoodData implemented, and there on we have been making much more profits than we ever did!
    • Last month we made a decision using the platform and withing a short span of time our ROI gets 7X.
    • We also made a marketing spend of $100,000 every quater using the insights and metrics, and we are really happy with the returs.
    Incentivized
    Read full review
    ScreenShots

    Fullstory Screenshots

    Screenshot of AI-generated Summaries used to Take Action More QuicklyScreenshot of a Visualization of Behavioral Data with Custom DashboardsScreenshot of Ready-made for AI Behavioral Data Straight to the organization's Data EcosystemScreenshot of Fullstory's Session Replay, Combined with Dev ToolsScreenshot of Mobile App Behavioral Data

    GoodData.AI Screenshots

    Screenshot of Governed Analytics and AI, Built for ScaleScreenshot of Build and Scale Analytics with CodeScreenshot of Ground AI in Trusted Business ContextScreenshot of Automate Analytics with Assistants, Copilots, and AI WorkflowsScreenshot of Embed and Extend Analytics AnywhereScreenshot of Optimize Performance and Compute Cost