GanttPRO vs. Keap

Projects are a lot easier to set up with GanttPRO than most tools that support a WBS, so although I've used GanttPRO for very simple projects, it's great for projects with complex WBS' and/or dynamic backlogs (using Agile methodologies). I've used it for long-running projects with multiple phases, where I needed to set up high-level plans for downstream phases (for budgeting) that got updated and modified based on outcomes from upstream phases.

Keap is very good at contact management and automation creation but weaker at email campaign creation. I was particularly interested in a function where when manually entering a new contact, you are then able to email that contact using a premade HTML template. It will currently not do this. There is a workaround, but it is unnecessarily ponderous.

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• Ability to add sub-tasks and change the colour coding to help organise work that needs to be done
• The option to link different tasks together (task dependencies) which helps visualise what else needs to be done along side the current task
• Viewing the duration it may take and the progress chart to help quantify and visualise your progress

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• Pricing: Keap Max Classic (formerly Infusionsoft) is affordable for nonprofits and small businesses and includes all the automation features we need!
• Customer Support: Our onboarding and success coaches have been so helpful, taking into account some unique processes we have and finding solutions.
• Updates: Keap is constantly providing more and better solutions!

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• GanttPRO doesn't allow to add a subtask to the subtask taking away customization and flexibility for different use cases
• GanttPRO extends the tasks to the date of the subtask, so if the task as a whole takes longer than the subtask then you need to state it as such
• GanttPRO doesn't let you assign the materials to the tasks

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• More articles and videos on how to use the various functions of Keap
• Having representatives designated to certain regions or companies for a point of contact when help is needed
• More options when building the emails. While the click and drop options can be a plus, they can also be negative because you are limited to image and text sizing and positions

We have invested a lot into Infusionsoft and are using it to automate our processes and marketing. Changing CRMs would have a HUGE cost for us and based on our evaluations, the grass isn't greener elsewhere. Infusiosoft fits most of our needs and is slowly getting better each year. Their support is great and we will continue to use them until something much better comes around or our company outgrows a small business CRM.

Intuitive interface, clean, and nice design. As an online app, the data can be viewed on Windows PCs, Macs, and tablets. It saves the data very quickly (depending on the Internet speed) as if it is a locally installed application. Training is minimal, plus there is an extensive range of learning videos and topics in the GanttPRO learning center.

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You do need to spend some time on-boarding and implementing the software in order to have full functionality. We were lucky - we had colleagues at the university with experience with Keap and then hired an intern familiar with the software to get us set up and ready to use it. We've had some functionality issues with it along the way and that has frustrated myself and the other uses in our department.

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There have been few outages since we became a customer, and when they have technical issues they are typically resolved rapidly.

OMG, it's all in one and that compromises everything, fundamentally. If you want a race car, invest in a race car. If you want a dune buggy, get that. If you want a boat that floats, go for it.

The support for GanttPro is very good. I have no troubles reaching out for their customer support whenever I have questions, they respond almost instantly. I just hope that they will have live chat support for a real-time support experience on the user-end and can answer the questions in real-time.

Generally, very responsive support for even our more complicated issues. We do have some open issues that we need resolutions on and that I understand are complicated and will take longer to resolve but the open issues are significantly impacting to our business.

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I have been to a number of in-person training sessions over the years with Keap and all of them have been FANTASTIC. They really put a lot of time and effort into these sessions. Staff and facilitators go out of their way to ensure that participants are getting what they need.

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The results of training online are often based on how people learn. The training was great but with feature updates, you just have to get in there sometimes and do it! The training definitely lays a firm enough foundation for you to be successful even if its can't be updated with every feature update.

Don't let the fear of implementing a new software solution keep you from unleashing the power of automation that Infusionsoft provides. With the right implementation partner, the process can not only be smooth and painless, it can actually help you get a better understanding for how your current communication process can be improved upon.

GanttPRO is easy to use and just works. If you need to do something quickly or do a small project then GanttPro is a great tool to use. If you are managing a large project then I would consider using Microsoft Project even though it is a more substantial investment overtime.

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Keap is fast. The learning curve is shorter and they have an academy for learning with videos quite extensive that explain a lot of different scenarios, specially when you need to customize scenarios of automations and segments. Is cheaper if you consider that this services CRM + Mailing don´t come often in one package and the realiability to send mails is quite good.

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You get a lot of features included, but you don't need to use them all at once to start seeing an effect. When you are ready to use them, they are there. It also scales without costing too much money.

• For class purposes, I would say that my project is running smoothly and I am able to keep my team on task.
• I like that you can blow up the Gantt chart and show everyone exactly where you are at with each task.

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• Automation has allowed us to be more engaged and invested in our customers by reminding us about birthdays and other important events in their lives so that we can celebrate with them.
• We lacked the manpower to sell and distribute orders online before setting up the payments and automation features. We now collect $5k+ a week in lost sales through online ordering.
• List cleaning functionality and engagment settings have allowed us to run a 40-50% email open rate that allows us to create an engaged community around local events and opportunities as well as sales and special offerings.

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