GetAccept vs. HubSpot CRM

GetAccept has shown great progress in the digital electronic signature market, we have had almost no problems since adopting it, although at some point we thought about stopping using the GetAccept server. It is very practical for both the client and the advisor using it. It has a very intuitive interface and the management is amazing.

Incentivized

If you are a sales person who wants to manage your clients well and keep them warm, Hubspot CRM is one of the best choices. Their pricing is also flexible and can cater to different company sizes. If you want to get on top of your game, having a CRM such as Hubspot will be most helpful

Incentivized

• The ability to forward agreements along with a video of me describing the agreements. It makes it more personalized and it's always well received by the recipient.
• You can track in real time when a document has been viewed and for how long.
• You can always reference the history of each client agreement. Easy access.

Incentivized

• The pipeline function for the contact deals has given us the diversion of the types of customers. We can easily identify which customer does what activity.
• The advanced filter of Hubspot has made our lives more easier to find the types of customers that we are looking to contact.
• The Logging call and email option is just convenient to use.

Incentivized

• The graphical interface needs some improvements, especially on the mobile version, to speed up the various operations.
• Some operations are not fully automated. For example, there are no templates available to create a contract proposal.
• GetAccept does not allow you to gradually monitor the changes made by customers.

Incentivized

• The dialing feature could be a bit easier to setup
• We would like to see the dialing option available in the student portal
• Adding leads manually could be done with less moving between the 'company', the 'deal' and the 'contact' screens
• We would like to see a clear space to add more phone numbers because phone numbers are crucial to SDR outreach

Incentivized

To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.

Incentivized

I think it's a good product.

Incentivized

Hubspot is very easy to use and requires little training. Certain parts of it are more complex and require more training or "playing with" to understand how it works and some parts can only be really used by people who know it well. Automations can be a bit unknown and cause issues but overall it's easy enough to use

Incentivized

The Customer Support team was responsive. I typically submitted questions while I was using the app and via the web. The FAQ support base was alright. I cannot recall a time when I used that as opposed to connecting with a rep. I believe all communication was via email. Dalius was great at soliciting feedback. I particularly valued him offering support for best practices as it related to more strategic ways to use GetAccept.

Incentivized

Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.

Incentivized

If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate

Incentivized

Ease of use is very user-friendly in order to work on any task. It has the maximum features as compared to its competitors which are a quite useful and enhanced program that enables in order to do the CRM easy. Also, it provides particular support to the problems which we faced and resolve them asap.

Incentivized

You can navigate everything with HubSpot; it has your contacts and conversations with your leads and applicants. You can also automate your newsletter email whenever you need it. It also provides reports for your leads for sales and marketing purposes. It is all condensed with Hubspot, as opposed to the products I chose above, which are incompatible

Incentivized

• Being able to engage prospects who have not signed the contract as quickly as you would have liked them is a huge plus.
• Being able to see how long the prospect has viewed certain parts of a proposal or contract is a massive added on value.

Incentivized

• It has helped to increase the deal cycle automation, thus reducing the time of the total process to complete
• It has helped to keep track and report the email sequences, the reply rate and bounce rate. so we can change our strategy and messaging accordingly.

Incentivized