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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Glassdoor

    Score7.2 out of 10
    N/AGlassdoor in Mill Valley offers their job posting and job search tools, at Glassdoor.com, providing a platform for job advertising, and employer branding.N/A

    Meltwater

    Score7.6 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A
    Pricing
    GlassdoorMeltwater
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GlassdoorMeltwater
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GlassdoorMeltwater
    Considered Both Products
    Glassdoor
    No answer on this topic
    Meltwater
    No answer on this topic
    Key User Insights
    Would buy again
    78%
    Would buy again
    7 Answers
    63%
    Would buy again
    20 Answers
    Delivers good value for the price
    75%
    Delivers good value for the price
    6 Answers
    62%
    Delivers good value for the price
    16 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    9 Answers
    69%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    83%
    Lived up to sales and marketing promises
    5 Answers
    63%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    81%
    Implementation went as expected
    22 Answers
    Features
    GlassdoorMeltwater
    Recruitment Marketing
    Comparison of Recruitment Marketing features of Glassdoor.com and Meltwater
    Feature
    Glassdoor.com
    7.1
    5 Ratings
    13% above category average
    Meltwater
    -
    Ratings
    Passive Recruitment Advertising6.85 Ratings00 Ratings
    Active Recruitment Advertising7.65 Ratings00 Ratings
    Employer Branding Tools6.95 Ratings00 Ratings
    Best Alternatives
    GlassdoorMeltwater
    Small Businesses
    LinkedIn Jobs
    Score7.9 out of 10
    Help a Reporter Out (HARO)
    Score5 out of 10
    Medium-sized Companies
    LinkedIn Jobs
    Score7.9 out of 10
    Cision Communications Cloud
    Score8 out of 10
    Enterprises
    Snagajob
    Score6.2 out of 10
    Cision Communications Cloud
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GlassdoorMeltwater
    Likelihood to Recommend
    6.5
    (9 ratings)
    7.2
    (73 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    10.0
    (10 ratings)
    Usability
    7.4
    (4 ratings)
    5.6
    (5 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    7.0
    (1 ratings)
    10.0
    (29 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.1
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    GlassdoorMeltwater
    Likelihood to Recommend
    Glassdoor
    I would definitely recommend Glassdoor.com to colleagues who are looking to get insights into the inner workings of an organization by the people who know it best - its employees. The variation of reviews of employees at all levels within an organization. The benefit to this is that it delivers a well-rounded perspective that provides deeper understanding of a company and the ways that they are perceived externally and how they operate in actual terms of acting as a reliable establishment to work for or work with.
    Incentivized
    Read full review
    Meltwater
    Meltwater is well-suited for agencies that have an engagement team who is looking to service a variety of client needs such as social media reporting, public relations outreach, and community management. If you're looking to have a platform serve just one need, you can still use Meltwater but will get more bang for your buck if you are needing a variety of tools.
    Incentivized
    Read full review
    Pros
    Glassdoor
    • Glassdoor is great at providing candidates with information about our company they wouldn't find elsewhere.
    • Glassdoor's website is organized well and has an easy-to-use interface both for job seekers and posters.
    • Glassdoor has excellent crowdsourcing functionality when it comes to company ratings and salary information.
    Incentivized
    Read full review
    Meltwater
    • Media research - you can search for relevant publications and journalists to add to your media list.
    • Earned media coverage - you can search for coverage of your brand and find news stories that also include data that may be useful (how many people did the story reach for example).
    • Building media lists - if you have no current existing list, you can build and export one in Excel for example.
    Incentivized
    Read full review
    Cons
    Glassdoor
    • Glassdoor is an expensive product and price needs to be lower for employers.
    • They have to find a way to stop companies from rigging their ratings by asking their employees to post positive reviews.
    • Also, somehow they need to figure out if the negative review is an attempt to show their frustration by an employee rather than the true picture of the organization.
    Incentivized
    Read full review
    Meltwater
    • The dashboards are not user-friendly, customizable (color, font size, etc.), or worthy of presenting to a client. All of the insights from a dashboard get pulled from the platform and placed into a more client-friendly presentation.
    • Paywalls for certain publications connected to who-knows-what. DowJones racket limits media monitoring capabilities and results in manual searches for a growing number of publications.
    • TVeyes, the broadcast monitoring arm of the media monitoring capabilities, just needs TLC and to become more client-facing. Currently, the links produced to share clips look sketchy, and they have a relatively short shelf life.
    Incentivized
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    Likelihood to Renew
    Glassdoor
    I see no reason at this time to change how we would continue to work with Glassdoor.com as a go-to resource for our hiring needs. As we look to hire in the future we will certainly return to Glassdoor.com as well as recommend Glassdoor.com to colleagues and anyone we know who is looking for a platform that they can look to for reliable employee resourcing.
    Incentivized
    Read full review
    Meltwater
    Meltwater works well for our organization and has allowed us to meet our internal goals. We are always open to new products and services that may be able to provide similar or better features; however, our experience has been that many of Meltwater's competitors are not up to the task.
    Incentivized
    Read full review
    Usability
    Glassdoor
    It's improved but I still find it it a bit complex and challenging to navigate. There's a lot I can't see as an unpaid employer account but it generally takes me some time to get to what I can see whether that's trying to research my own company's feedback scores from past or current employees, the feedback other companies are receiving, or job postings
    Incentivized
    Read full review
    Meltwater
    Once you get some basic training it's pretty easy to use. I would like to see training manuals, or instructional videos to help me explore features I'm not currently using.
    Read full review
    Support Rating
    Glassdoor
    Support is generally excellent, but there can be a fair amount of bureaucracy at times for requests. The support people are very knowledgeable of the platform, but sales seem to regurgitate the same info when trying to negotiate or upsell a client. Technical issues are rare and usually solved quickly.
    Incentivized
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    Meltwater
    Our account rep at Meltwater went dark for a long time. Then, a couple of weeks ago, our new account manager reached out to set up a meeting. Apparently, they had a big shakeup in the company, and there were some personnel changes. Our new account rep was great in discussing the platform's capabilities that were available to us and even offered to schedule a follow-up meeting with his technical team to introduce our new social media team members to the platform and how it could help them with their jobs.
    Incentivized
    Read full review
    In-Person Training
    Glassdoor
    No answers on this topic
    Meltwater
    Again, really in-depth and helpful for a program that is really easy to use.
    Read full review
    Online Training
    Glassdoor
    No answers on this topic
    Meltwater
    Walked step by step through program. Very informative on a program that doesn't require much training.
    Read full review
    Implementation Rating
    Glassdoor
    No answers on this topic
    Meltwater
    You are only allowed 15 users, so make sure you've identified who will have access to use the tool.
    Read full review
    Alternatives Considered
    Glassdoor
    Glassdoor.com appears to operate a bit differently compared to some of the other recruiting platforms I regularly use. From my experience, it doesn’t seem to have the same level of engagement or reach among job seekers. Although it does generate a high volume of applicants, I’ve noticed that many of those applications tend to be from the same individuals I’ve seen through other platforms or previous postings. As a result, it sometimes feels like I’m not getting access to a broader or new pool of talent through Glassdoor.com alone.
    Incentivized
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    Meltwater
    I was looking for a full-service option. I did some research. What really sold me was the presentation. They offered products that were helpful, and I wasn’t even aware of them. It is more expensive than the other products that are out there, but you get more. The other companies are good, but Meltwater Media Intelligence is more full service.
    Incentivized
    Read full review
    Return on Investment
    Glassdoor
    • It has been helpful to see the responses and if they are something to address.
    • People are more likely to post here vs give the feedback to us directly, so often things will be brought to us we didnt know about.
    Incentivized
    Read full review
    Meltwater
    • As a PR firm, we rely on the media databases that [Meltwater Media Intelligence Platform] supplies to deliver the media exposure that they expect from us.
    • We utilize their tracking of media hits for our overall reporting to our clients.
    • Both of these are advantageous in helping us to not only keep our existing clients happy but also to gain new clients (and, in turn - revenue), as well.
    Incentivized
    Read full review
    ScreenShots