Glean AI vs. Webexpenses

Glean is well suited for any business with multiple vendors and vendor owners/approvers. They help implement controls on approvals/payments that you can't otherwise get in QBO, allow greater visibility across the organization for vendor spend, and cut down on time to manually enter and track invoices.

Incentivized

It's great that it is very easy to add documents, such as receipts, in different document formats, including PDF and Word. I use the system throughout the month, and add the expense line into the claim when it happens, rather than doing it all at the same time at the end of the month - this helps me to keep track of expenses owed and miles driven throughout the month. It would be great if I were able to save regular locations when adding mileage.

Incentivized

• Gleans update us on particular spending patterns we should be more cognizant of
• Spend tracking and automatic graphs that allow data to be reviewed quite easily
• Customer service is always available

Incentivized

• imports credit card transactions from our corporate card program without issue
• allows for easy set up of new users
• is a very intuitive, easy to learn tool
• has a very responsive support and customer service team
• Set up and configuration was thorough, and they were able to work through our unique issues, such as custom segments in NetSuite.
• It is a very inexpensive product. Well worth the cost.

Incentivized

• Would be nice if claims could be organised into certain chronological orders i.e. ordered by date so I don't have to copy and delete claims when adding a claim in that has an earlier date
• Would be ideal to have an option to save full routes rather than just addresses maybe?

Incentivized

There doesn't seem to be anything in the market at the same price point that is better, however if there is an interrupter in the market that provides better value, then we would heavily assess the cost of change to see if we should move on to the alternative offering.

Incentivized

It is simple to use. Things are intuitive even for a first time user. UI can be improved to make it have a more modern feel. But the current UI is simple and elegant. Different sections for claims, reports and receipts make it easy to get things sorted and quickly access them when needed.

Incentivized

The soft ware is reliable. The phone app works well and allows you to upload evidence, receipts, log mileage and log expenses. It works well and is rarely locked or there are very few times the app is down. The laptop based software is easy to access and again is always available

Incentivized

The phone based app and the laptop based app always load quickly. It is easy to access. It is quick to use. It easy and quick to upload information and evidence. It is easy to log details. The information goes off to accounting and payroll quickly resulting in prompt payments for staff

Incentivized

The support for the initial setup was great, but since then we have only had to contact support once when we had problems uploading credit card files. The help we received at this time was not good and we ended up trying various things until we resolved the problem ourselves. The online support tutorials are good, but searching for a specific issue is difficult.

All went well.

Incentivized

It was difficult to train multiple people via video, as they learned at different speeds, and most of the user champions were not as capable with systems and finance processes as our dept.

Incentivized

As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.

Incentivized

Their cost and billing premise make sense, they allow unlimited users instead of trying to charge you for each and every head, thus allowing you to truly have spend visibility and cost consciousness front of mind for your vendor approvers. Their UI is clean and easy to pick up and understand, even for non-accounting personnel.

Incentivized

I would have to say that Webexpenses does not stack up well in comparison to Expensify. If given a choice, I would choose Expensify for the best user experience and mobile / desktop being more seamless. It accomplishes the same thing but has a more modern, minimal, and streamlined feel to it.

Incentivized

Every department in my organization uses webexpenses. My role and the role of others involves travel, expenses and mileage. Everyone uses the app to log details, upload receipts and to claim allowable expenses. having spoken to everyone within my team and wider directorate, i do not know of anyone who has had issues with the app

Incentivized

• Freed up so much time my role was able to expand
• Parallel accounting by team that has access to our Glean account

Incentivized

• Easy integration with your existing finance / accounting software.
• Lot of time is being saved in maintaining records and now going completely online.
• Love the option of Scan receipts with Google-vision-powered optical character. This also resulted in less use of paper in our office.

Incentivized