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Webexpenses Review
July 19, 2022

Webexpenses Review

Andrew Bywaters | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Expense Management

Overall Satisfaction with Webexpenses

We use Webexpenses for expense claims; this has replaced the legacy process that we previously had in place. We are not able to cover all expense claims in one process that includes the expense claim itself along with attaching receipts for things like petrol and purchases.
  • Ease of use
  • Quick to add receipts
  • All expenses covered in one system and process
  • Navigation between adding receipts and back to the claim could be a bit quicker
  • Complete claim in one window
  • Be able to clone claims
  • The time saved by having a system in place would have saved hundreds over the workforce
  • Claims can be completed easier and less likely to be returned to fix any errors
Very easy to use; I found adding the receipts and milage easy the first time with no requirement for additional training. I was able to process the whole claim very quickly and go through simple steps to complete the process.
Not applicable as I have not needed to raise a support ticket
In the last company I worked for, this was done via excel and email, which was not as efficient. The whole process from start to finish is very slick and reduces time, and then keeps users happy as opposed to making it a laborious task.

Do you think Webexpenses delivers good value for the price?

Not sure

Are you happy with Webexpenses's feature set?

Yes

Did Webexpenses live up to sales and marketing promises?

Yes

Did implementation of Webexpenses go as expected?

I wasn't involved with the implementation phase

Would you buy Webexpenses again?

Yes

I highly recommend Webexpenses to anyone using a basic system to process their claims. It is much easier than filling in excel spreadsheets etc., than having this emailed or printed off for approval. Any similar manual process is very time-consuming, and the chances for mistakes are increased.

Using Webexpenses

40 - The Management, Sales and the Engineering teams will use the software for processing expense claims.
For any support, we would first speak to HR and then come to Webexpenses direct for any issues.
  • Ease of use
  • Efficiency
  • Smoother process that manual forms
  • I think the only expectation would have been to still have some users wanting to use excel. But as the software is so easy to use all users moved over to it immediately.
  • We will ask your employees to make use of the web app
I would see no issues in renewing the Webexpenses software, and this has improved the way we process expenses.

Evaluating Webexpenses and Competitors

  • Price
  • Product Features
Webexpenses is good value for money, the cost is outweighed by the time saved for multiple employees completing all expense claims.
No changes could be made; I only wish we had done this sooner.

Webexpenses Implementation

As long as you have people that are fully aware of the setup steps to get users into the software then I would see no issues arising for any company.
  • Implemented in-house
Change management was a minor issue with the implementation - The feedback was good, with minimal issues from staff moving to the new system. People are much happier using an easy-to-use piece of software than the old manual process.
  • A few users needed help with the steps to reregister which is expected

Using Webexpenses

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Filling in the information on the main page
  • Adding receipts
  • Swapping back from adding an receipt to the claim could be easier, but this is only a small issue
Yes, but I don't use it