GoCardless vs. Razorpay Payment Gateway

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCardless
Score 8.3 out of 10
N/A
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
Razorpay Payment Gateway
Score 8.1 out of 10
N/A
Razorpay Payment Gateway, from Razorpay in Bangalore, boasts easy integration, completely online onboarding, feature filled checkout and performance.N/A
Pricing
GoCardlessRazorpay Payment Gateway
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCardlessRazorpay Payment Gateway
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoCardlessRazorpay Payment Gateway
Features
GoCardlessRazorpay Payment Gateway
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
GoCardless
8.6
2 Ratings
18% above category average
Razorpay Payment Gateway
8.8
1 Ratings
20% above category average
Fraud Detection7.42 Ratings10.01 Ratings
API or SDK5.02 Ratings9.01 Ratings
Recurring Payment Support10.01 Ratings8.01 Ratings
Billing and Invoicing Support10.01 Ratings9.01 Ratings
Global Support10.01 Ratings7.01 Ratings
Payment Form Acceptance9.02 Ratings10.01 Ratings
Best Alternatives
GoCardlessRazorpay Payment Gateway
Small Businesses
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Score 8.7 out of 10
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Score 8.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Enterprises
Adyen
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Score 8.6 out of 10
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Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCardlessRazorpay Payment Gateway
Likelihood to Recommend
9.0
(10 ratings)
10.0
(2 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoCardlessRazorpay Payment Gateway
Likelihood to Recommend
GoCardless Ltd
We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
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Razorpay
According to my experience, it is best for all types of businesses. You can integrate with your blog, and website easily in some simple steps. You can accept payments through payment pages, and links where you can set expiry dates. When a customer finds various payment methods, he/she will use your services again and again, which will grow your business. It automatically records payments, and in case of payment failures, you can set up an auto refund without any hassle. But when it comes to customer support, their response time is long, and they mostly create tickets via live chat. You can set instant settlement, but you have to pay an extra fee for that.
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Pros
GoCardless Ltd
  • Real time status of direct debit payments
  • Homepage dashboard is well made and efficiently tracks the payment status
  • GoCardless website supports multiple language
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Razorpay
  • Payment Notification
  • Intuitive Dashboard
  • Various Payment Methods
  • Export of reports
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Cons
GoCardless Ltd
  • Reduction in fees for customers who use it for large volumes of clients
  • Easier for clients to review their payment plans
  • Payment sooner to our bank account
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Razorpay
  • Customer support response time
  • Reduce flat payment gateway charges
  • Add more Wallet and EMI options
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Usability
GoCardless Ltd
We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
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Razorpay
No answers on this topic
Support Rating
GoCardless Ltd
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
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Razorpay
No answers on this topic
Alternatives Considered
GoCardless Ltd
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
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Razorpay
Easy to set up, and integration happens with simple steps. Various payment options. Easy to export reports. Instant payment notification and updates on dashboard. Useful for individuals, SMEs, and companies. Adding creative features from time to time for more improvement. The support team is responsive among other tools like Paytm, Google Pay, and Stripe. Amazon Pay is best when it comes to charges, but it has missing payment methods of Paylater apps, EMI apps. If it reduces its flat 2% charge, then it will trend at top.
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Return on Investment
GoCardless Ltd
  • It has helped us to provide alternative payment options to our clients
  • It has helped us to secure regular and timely payments with the minimum of fuss
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Razorpay
  • Increased sales with EMI and Paylater Payment Method
  • Reduced time to verify transaction manually
  • Managing team with different roles
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ScreenShots