GoCardless vs. Razorpay Payment Gateway

We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.

Incentivized

Razorpay Payment Gateway is suitable for starters as well as large enterprises too. They do not have annual maintenance charges, but the transactional charges could feel a little on the higher side for starters. However, the seamless payment interface and better acceptability make it a good choice. Even for businesses looking to broaden their horizon beyond India, it is nice to have international features enabled on your account.

Incentivized

• Real time status of direct debit payments
• Homepage dashboard is well made and efficiently tracks the payment status
• GoCardless website supports multiple language

Incentivized

• Payment Notification
• Intuitive Dashboard
• Various Payment Methods
• Export of reports

Incentivized

• Reduction in fees for customers who use it for large volumes of clients
• Easier for clients to review their payment plans
• Payment sooner to our bank account

Incentivized

• Lowering Payment Release / Settlement Period
• Cumbersome International Payment Acceptance
• Webhook issues with Shopping cart (WooCommerce)

Incentivized

We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate

Incentivized

Standard industry payment gateway with lot of different payment options

Incentivized

There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.

Incentivized

It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.

Incentivized

Stripe allows us to collect payment from GCC countries. Which is missing in Razorpay. Works fine for Indian customers

Incentivized

• It has helped us to provide alternative payment options to our clients
• It has helped us to secure regular and timely payments with the minimum of fuss

Incentivized

• Increased sales with EMI and Paylater Payment Method
• Reduced time to verify transaction manually
• Managing team with different roles

Incentivized