TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    GoCardless

    Score8.7 out of 10
    N/AGoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A

    Visa Acceptance Solutions (CyberSource)

    Score10 out of 10
    N/ACyberSource, acquired by Visa in 2010 and now part of Visa Acceptance Solutions, is payment technology, and includes offerings with flexible payment solutions that work across the globe.N/A
    Pricing
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Considered Both Products
    GoCardless Ltd
    Chose GoCardless
    GoCardless sends an email when a customer signs up in the portal which is crucial. We have many issues with not knowing when a customer has signed up to make a payment. GoCardless is seamless with a checkbox that makes this function possible. Our other software does not do …
    Incentivized
    Chose GoCardless
    For direct debit it is superb. Integration is much easier, and it supports the different strands of our company's UK and European payments landscape.
    Incentivized
    Visa
    Chose Visa Acceptance Solutions (CyberSource)
    For low cost high volume credit card processing, CyberSource stacks up well. However you will need to do more integration work than the other solutions.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    10 Answers
    No answers on this topic
    Delivers good value for the price
    90%
    Delivers good value for the price
    9 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    10 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Payment Gateways
    Comparison of Payment Gateways features of GoCardless and Visa Acceptance Solutions (CyberSource)
    Feature
    GoCardless
    8.3
    2 Ratings
    11% above category average
    Visa Acceptance Solutions (CyberSource)
    -
    Ratings
    Fraud Detection6.52 Ratings00 Ratings
    API or SDK5.02 Ratings00 Ratings
    Recurring Payment Support10.01 Ratings00 Ratings
    Billing and Invoicing Support10.01 Ratings00 Ratings
    Global Support10.01 Ratings00 Ratings
    Payment Form Acceptance8.62 Ratings00 Ratings
    Best Alternatives
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    No answers on this topic
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    9.0
    (10 ratings)
    6.5
    (8 ratings)
    Usability
    9.0
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    2.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    GoCardlessVisa Acceptance Solutions (CyberSource)
    Likelihood to Recommend
    GoCardless Ltd
    We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
    Incentivized
    Read full review
    Visa
    For basic users it is probably a good fit. For connecting it's API's are straightforward and most would find it an easy connection to be made. The site overall is just not designed well. When you try to look at transactions a portion of the information is cut of without a scroll bar being added to slide to the fields you would like to see. If you need to see the data on the screen you need to make some adjustments.
    Incentivized
    Read full review
    Pros
    GoCardless Ltd
    • Real time status of direct debit payments
    • Homepage dashboard is well made and efficiently tracks the payment status
    • GoCardless website supports multiple language
    Incentivized
    Read full review
    Visa
    • They have built the connections to multiple card providers so that a retailer does not need to build the code for each one separately.
    • The decision manager product catches and stops a lot of fraud from getting through and causing a large number or chargebacks.
    • They also connect to PayPal making it easy to add them to any website as a payment method.
    Incentivized
    Read full review
    Cons
    GoCardless Ltd
    • Reduction in fees for customers who use it for large volumes of clients
    • Easier for clients to review their payment plans
    • Payment sooner to our bank account
    Incentivized
    Read full review
    Visa
    • fees- competitive, but budget for them
    • price transparency- it's hard to know exactly what you're being charged for. We are charged a small % of each incoming payment batch, so AR reconciliation is more difficult
    • implementation- significant time and expertise required to get everything up and running smoothly
    Incentivized
    Read full review
    Usability
    GoCardless Ltd
    We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Support Rating
    GoCardless Ltd
    There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
    Incentivized
    Read full review
    Visa
    No answers on this topic
    Alternatives Considered
    GoCardless Ltd
    It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
    Incentivized
    Read full review
    Visa
    Payeezy does not provide fraud check facility and they provide JS based integration. Since client wants server side integration due to security and fraud check as well in place of using another third party for fraud. We went ahead with Cybersource
    Incentivized
    Read full review
    Return on Investment
    GoCardless Ltd
    • It has helped us to provide alternative payment options to our clients
    • It has helped us to secure regular and timely payments with the minimum of fuss
    Incentivized
    Read full review
    Visa
    • It has streamlined credit card processing for the whole organization
    • Provides all the info we need to locate specific transactions and address issues accordingly
    Incentivized
    Read full review
    ScreenShots