GoCardless vs. WePay

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
GoCardless
Score 8.3 out of 10
N/A
GoCardless, from the company of the same name in San Francisco, is a recurring payments platform that integrates with the applications businesses use every day, to give businesses more visibility over payments and saving the time on tasks like payment reconciliation. The vendor states they partner with more than 150 billing and subscription software partners globally, including Xero, Sage, QuickBooks, Zuora and Salesforce.N/A
WePay
Score 7.7 out of 10
N/A
WePay is a payment processing and mobile point-of-sale (mpos) software solution with features such as facilitating payments between buyers & sellers and instantly enabling users to accept donations. WePay was acquired by Chase in 2017.N/A
Pricing
GoCardlessWePay
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
GoCardlessWePay
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
GoCardlessWePay
Features
GoCardlessWePay
Payment Gateways
Comparison of Payment Gateways features of Product A and Product B
GoCardless
8.6
2 Ratings
18% above category average
WePay
-
Ratings
Fraud Detection7.42 Ratings00 Ratings
API or SDK5.02 Ratings00 Ratings
Recurring Payment Support10.01 Ratings00 Ratings
Billing and Invoicing Support10.01 Ratings00 Ratings
Global Support10.01 Ratings00 Ratings
Payment Form Acceptance9.02 Ratings00 Ratings
Best Alternatives
GoCardlessWePay
Small Businesses
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Medium-sized Companies
Apple Pay
Apple Pay
Score 8.7 out of 10
Apple Pay
Apple Pay
Score 8.7 out of 10
Enterprises
Adyen
Adyen
Score 8.6 out of 10
Adyen
Adyen
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GoCardlessWePay
Likelihood to Recommend
9.0
(10 ratings)
7.0
(8 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Support Rating
2.0
(1 ratings)
-
(0 ratings)
User Testimonials
GoCardlessWePay
Likelihood to Recommend
GoCardless Ltd
We believe GoCardless is the best-in-class solution for global companies who wish to streamline payment processing in many countries, especially when integrating within a company website or supported complementary software. It also works very well for recurring payment situations as it can be very streamlined for recurring & auto-payments. This is NOT a tool for credit card processing, so understand that and consider something like Stripe if credit card integration is your goal. The fees for GoCardless may be highly dependent on the anticipated processing volume and size of your business, so do know that very tiny companies may find the fee structure to be higher. For a US-only business, I'm not sure if GoCardless really would make the most sense outside of specifically for integrating within the software for click-thru payment processing. Where GoCardless shines is when your business operates in many countries and is looking for a seamless solution for your customers that also avoids them paying banking fees.
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Chase
It is good when you need a temporary (or permanent) solution to get funds to your bank account for something as small as a one time event, recurring or larger. It has reputable companies that use it and seems to integrate easily with most systems and accounts. You will have to go through a whole setup, with your bank accounts, etc.
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Pros
GoCardless Ltd
  • Real time status of direct debit payments
  • Homepage dashboard is well made and efficiently tracks the payment status
  • GoCardless website supports multiple language
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Chase
  • Easy for new users to set up a WePay account.
  • Easy and quick for users with WePay accounts to make donations.
  • Fairly quick payouts to organizations who receive donations through our platform.
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Cons
GoCardless Ltd
  • Reduction in fees for customers who use it for large volumes of clients
  • Easier for clients to review their payment plans
  • Payment sooner to our bank account
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Chase
  • Admin reporting could be improved
  • Fees are pulled out of each transaction instead of aggregated at the end of the month (this could be a pro for some users)
  • Difficult to give switch the admin role after it has already been assigned
  • No credit card swipers
  • Only way to process a transaction is directly through the website
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Usability
GoCardless Ltd
We have had no issues with GoCardless since it was implemented in our new software. The customers are able to sign up with ease. The reporting on the site is very helpful and the site is easy to navigate
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Chase
No answers on this topic
Support Rating
GoCardless Ltd
There is no phone support, email only, and the support is slow coming. The support staff often don't read your support query properly, so you waste time having to re-explain yourself. That is the only downside of this product.
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Chase
No answers on this topic
Alternatives Considered
GoCardless Ltd
It stacks up well against Stripe but I think they serve different purposes. Stripe is better when it comes to integrations, GoCardless is great for recurring payments, particularly for service-based businesses.
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Chase
PayPal has it's own niche, and have more stand alone options, but they are confusing to navigate unless you are in their system a lot. Integration can take a lot more time to do and test out. Plus WePay charges less than PayPal does which in this case is an advantage.
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Return on Investment
GoCardless Ltd
  • It has helped us to provide alternative payment options to our clients
  • It has helped us to secure regular and timely payments with the minimum of fuss
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Chase
  • Cuts down on sales time because Wepay does the approval instantly
  • Less return on a per transaction basis because the Wepay fees are pretty high to start with so we can't mark them up too high
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ScreenShots